Please respond the ticket Ticket #132444
we gonna clear the tickets today. Thanks.
I just have to say AGAIN, (now that I’ve become used to the widget-ready version) this theme ROCKS!!!! I LOVE IT. GREAT JOB!!!
Ahaha KDM. YOU rocks ! thank you !
Hi, how can I set up GIGs list and carousel? I want to display all gigs, so when time of gigs past I want still show this gigs in the list.
Now the past gigs disapear.
And one more question, how can I set up gigs list descending (the oldest dates on the top and the newest dates on the bottom) – inverse like in the default template?
Thanks for your message.
Unfortunately, you can’t show Past gig at the moment. It’s on our road map tho. stay tuned.
For the inversed order, you can’t do that as well.
Well, basically you can by editing the gig php template, but that will be up to you.
Hi is it possible to make the top left and top right corners of the navigation bar rounded so the page container doesn’t look so squared off?
This worked perfect! Thank you! I have another question now. For the RevolutionSlider… the image fits perfectly fine on a desktop but on the mobile phone, it gets cut off on the left and right edge. Everything else fits fine, just the slider gets cut off a little. If I turn the phone side ways (horizontal) then the image shows up fine. But I need to make it so it shows the full image both vertically and horizontally on phones.
Here are links to screen shots of what I’m talking about for the Slider.
I figured it out. Basically the css @Media wasn’t set up for screens that small. 400px screen had to set the marquee at 360px width.
Im having problems filtering my blogpage by category. Could it really be that I cant choose the categories that i want to be shown on my blog page. As it is now, it always shows all the categories.
replied by ticket.
is the theme compatible with wordpress 3.8 ?
We’ve tested it very rapidely this morning and it seems to work. but I need to push the QA a little bit more.
Please provide a final resolution to 2 of my tickets please #115007 (Featured Img on Single Post too large) I’ve already tried changing the media settings still doesn’t work .
Ticket# 134203—- want the side bar to show for single blog posts.
replied by tickets.
I can’t get anything to work. Slide, twitter, And I’m trying to find a way I can display a few instagram posts. Am I missing something?
Sorry for the delay,
If you still have issue, please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.
Purchased the theme today and cannot install on WP at all. Is there any reason it is not compatible with teh new WP 3.8? Please advise.
Sorry for the delay,
Yes it should be compatible.
Could you please open a support ticket at http://it.ticksy.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.
Thank you !
I’m really happy with this theme and it looks great and VERY easy to use! Highly recommend downloading it.
Couple of technical questions though. When viewing the site through the iPad, Iphone and Firefox all the social symbols do not display (just a little blank box), the sound cloud does not show and the font changes. Work totally fine on Safari on the Mac and explorer on the windows. Any suggestions to fix this?
Thanks for your message.
Do you have the same issue with our demo ? On my iPhone, everything seems to show perfect. I will test again on iPad tomorrow.
Hi (Once again) It would be a big help if you could address my issue with this theme.
Im having problems filtering my blogpage by category. Could it really be that I cant choose the categories that i want to be shown on my blog page and on the home page. As it is now, it always shows all the categories.
Replied by ticket.
how can I change the
Sub menu colour from black to blue?
Sub menu’s on Mobile Version, is this possible?
Can I change the Font of the menu, headers and Slide banner, Featured Artist, Twitter headers?
and how can I change the main Content font.
Forward and Backward buttons on the home page don’t work.
all the look and feel options are located in Ironband > Look and feel.
If the option is not there, you can’t change it with the theme option, sorry. However, you can change it with custom CSS (ironband > Look and feel, scrolldown to the bottom of the page > Custom CSS). However, we don’t offer support for personal customization of the theme.
Slider is not working I updated Wordpress and nothing?
horrendous support. i have 2 weeks with open ticket and no response.
Sorry Cosmecom. Tickets cleared now. We were into a big rush and mess time. We are improving our custom support and ticket system day after day.
thanks for your input.
P.s.: sorry for my english.
Do I have to add featured images for all videos? I would like to have the thumbnails come from the video automatically.
For now it’s not possible with IB to automatically retreive the youtube/vimeo thumbnails.
Thanks for the reply I ended up using the following plugin which works perfectly with your theme.
This will auto import the thumbnail when saving the video from many video sites automatically. Might be worth adding to your required plugins?
Thank you very much, we will look into it. thanks.
Is it possible to add languages?
You can use qTranslate or WPML, but that will be up to you to customize all the traductions everywhere in the theme.
Did Maxime go on vacation? lol Ticket open for over week without response.
Yeap ! Im back
Downloaded the theme and I can’t get ANYWHERE with it. My homepage looks nothing like the demo. Trouble ticket #137656.
Replied to your ticket.
Dear, i have purchased the ironband template, i want to install with the sample data how can i do that?
go to Ironband > Import Default Data.
You can read more documentations and FAQs about IronBand here: http://it.ticksy.com/faqs/#category_4298
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