An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, Flash_Cart, does not currently provide support.

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

How do I do ____?

Email myself or Jesse aka “Template Up” on our profile pages and we will be sure to get in touch asap.

What if I want to add / remove the 3 column area, the contact form, or the featured slider?

You can display the 3 column section or remove it as well as the contact form and the slider with the click of a button in the Custom Theme Options Panel.

What is displayed in the Featured Slider area?

You can choose between pages or posts.

Do I need Flash to add / edit the 3D Slideshow like adding links to a slide, adding descriptions to a slide, adjusting speed of transitions, styling the player controls, removing the player controls and so much more?

No. You simply edit a text file and upload your images in the Custom Theme Options Panel. Full Documentation is currently available Here

How do I remove the “iMenu” navigation?

Open the “header.php” file and delete lines 63-86 that should do the trick.

You also need to delete lines 1473-1517 in the “style.css” file.

Keep a copy of the original files though just in case in causes bugs or errors so you can revert if the effect is undesirable.

What size should my images be in the Featured 3D Slideshow?

920px in width by 400px height otherwise written as 920×400 and you should save them in .jpg file format.

How do I FTP Upload this Theme and get it online in the first place?

1. Download “FileZilla FTP Client” as it is free and very easy to use.
2. Open it.
3. Get hosting from BlueHost (They have 1 Click WordPress installs)
4. Call them and ask them to install it for you if you don’t know how and also get your FTP login info like your IP address, username and password.
5. Enter this info in the Blanks inside of FileZilla at the top of the application.
6. It will open your websites folder structure in one window and your computers in another on the left side of the screen.
7. Locate the “iSite” download and open the “themefiles” folder.
8. Open the Drag and drop the “iSite” folder into the right window where your new wordpress files are located specifically inside the “wp-content” folder there is a folder called “themes” and that is where you drop it into.
9. Once it is finished uploading, log in to WordPress by going to “yoursite.com/wp-admin.php” and enter your login info.
10. Click -> Appearance -> Themes.
11. Under Available Themes you will now see the “iSite” Thumbnail. Click on it and select “Activate.”
12. Select “View Site” from the top left and finally in the drop down menu select the “App Help” link for additional instructions on adding your content.

How do I change the Background color from the default gray to a solid color?

Open the style.css and read the instructions on line 7 and 8.

body{ /* Setting Background Color is Super Easy. / color:#444444; font-size:11px; font-family:Arial, Helvetica, sans-serif; }

/ Change the line below to the Hexidecimal Color Value and save the file and re-upload. /
/ e.g. #000; = BLACK | #FFF = WHITE | #069; = BLUE etc. */    
background-color:#E1E1E1;

How do I remove/edit the footer logo?

The “footer” is simply the last “element” at the bottom of the page. It contains the logo and slogan if you will in this particular theme.

All you need to do is locate, open, edit and save the “footer.jpg” graphic.

Note: The “footer.jpg” graphic is located within the images folder inside the downloaded .zip folder. There is also an editable .png (.png files open with Fireworks btw) inside the download.

Once you finish editing the graphic the way you want it, simply re-upload the new image file over the original.

How do I Install this Theme?

Click the link below.

Step by Step Setup Guide!

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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