98 comments found

sorry about my ignorance, i’ve seen the post above about importing. Pls delete my posts if reequired.

CrunchPress

Glad you discovered it :)

Thank you.

Ive got the import working, but there are no images for the default homepage slider. If I select home 2 i get images.

Default-user

www.one-faith.co.uk is the website

CrunchPress

Hi there,

Please open a support ticket at http://crunchpress.com/support Our support team will guide you.

Thank you.

Default-user

I’ve sorted that too thanks! Love this theme!

Salaam How I can change menu to RTL ??

CrunchPress

Hi,

Please open and edit style.css Please add this code in it.

.sf-menu { float:right !important; }

Thank you.

Hello,

I am interested in buying this theme but will this work with wpml multilingual plugin site in English and Arabic. I mean same page or post can be seen in both languagues some thing like this.

http://kental-dental.com/
CrunchPress

Greetings,

Off-course this can be achieved. All you have to do is adding two languages on a page.

Thank you.

How do I disable mobile stylesheet? When viewed on a mobile device, the images are not scaled, so Can I drop the mobile, or remove the homepage image from the mobile?

CrunchPress

Greetings One-Faith,

Responsive Mode cannot be disabled from back-end, you have to modify some code. For your convenience, we have made required changes in files, You just need to replace them on your server. There are two files, those need to be replaced 1. header.php ( contained in root directory ) 2. grid-responsive.css ( contained in directory islamic > stylesheet ) files can be downloaded from here, https://www.dropbox.com/s/dp6uyhkxs35ksr2/grid-responsive.css https://www.dropbox.com/s/fzzg6ueqbhx5zu8/header.php

Thank you.

Hi,

A quick pre-purchase question. Does this theme support BuddyPress?

CrunchPress

Greetings!

Sorry this theme does not support BuddyPress.

Thank you.

Default-user

I’ve purchased this theme, but having problems with the navigation menu display in Google Chrome. Also, how can I add the latin-extended sets of Google fonts to my site?

CrunchPress

Hi,

Thanks for your purchase. We provide all technical support from our ticket system at http://crunchpress.com/support

Please open a ticket there and WP developer for Islamic theme will get intouch with you.

Thank you.

Flag9 Purchased

Hi, Nice Theme.

How do i change the text next to the Newsletter signup button, the text were it writes “Congratulations, you just completed the installation”?

Many thanks

CrunchPress

Greetings!

Glad you like Islamic WordPress theme. Its very easy to edit this ticket. Please checkout this screenshot. https://dl.dropboxusercontent.com/u/78597455/Support/jquery-ticket.jpeg

Don’t forget to leave a 5 star rating for Islamic WordPress theme.

Thank you.

Salaams,

I really like this theme and i’m considering purchasing it.

However, when I checked the demo, the main menu does not list items in mobile mode.

Can you confirm if it works in the theme?

Thanks.

CrunchPress

WaSalaam!

Thanks for your interest in ‘Islamic Theme’. Yes, the main menu appears to have this issue.

I’m reporting it as bug to our development team and we will fix it ASAP.

Best Regards.

I have opened a support ticket to request for my site be set up as the demo site and also included the login details too however i am quite surprised that there is no notification or e-mail or something to keep me updated so please how do i know if the ticket has been updated?.

the ticket number is #209571 thank you

CrunchPress

Hello,

Our support system notifies customers whenever a comment is left at their ticket or if their ticket is closed.

Please check your junk mail folder, these emails might not be ending there.

I have seen your ticket ID, our support team has resolved your initial issue and they will work out with you to resolve the latest you posted there.

Thank you.

Why is my Social Profiles misssing?

Default-user

I’m actully missing more then one menu button in islamic admin

CrunchPress

Greetings!

We provide technical support through our ticket system at http://crunchpress.com/support

Please ask your technical questions by opening a ticket there. It will ensure that you receive a timely response.

Thank you.

kerim80 Purchased

I have received today an update notification but on the side I do not see any update news on the Changelog. what is included in the update?

Kind Regards

CrunchPress

Hi,

Following is updated in this theme.

1. Responsive Menu Fixed
2. Menu Jquery fix
3. Shortcode fix
4. WordPress 3.9+ compatibility added

Thank you.

hi the Images on the mobile site do not scale down, how do i fix this?

CrunchPress

Greetings Mujtaba,

We provide all technical support through our support system at http://crunchpress.com/support

For a timely response, please open a ticket there.

Best Regards.

Default-user

ok, thanks but the thing is i haven’t purchased the theme yet, i just went to the link on my phone to see how the mobile site was, and the images did not scale down, i just want to know if this can be fixed when i buy the theme. thanks!

CrunchPress

Yes, sure we will help you fix it. Once you have purchased the theme please open a ticket at http://crunchpress.com/support

Thank you.

?????? ????? .. ?? ???? ???? ????? ?

Hello .. Is there an Arabic version?

CrunchPress

Hi,

Sorry to disappoint you but this theme does not have an Arabic version.

Thank you.

I have installed this theme on my website http://aisha.agostian.com/ and created all pages. But the drag and drop feature on Menu page is not working. I also submitted a support ticket but haven’t receive any response. Please help me resolve that issue.

CrunchPress

Greetings!

Our support staff works Monday to Friday 10 a.m to 8 p.m GMT +5 Usually we respond within 24 hours but it can take up to 48 hours. It depends on the number of tickets we receive. Also some tickets are forwarded to our development team for answers which increases the response time. If you refresh your ticket (by posting a new update), it will go to the end of queue, so please do not refresh tickets if you want a fast response.

Your ticket should have been responded by now, if not please share your ticket ID# so I can escalate it.

Thank you.

Hi, I just bought this theme and it has given me nothing but headache so far!

After installing the theme and activating it on wordpress, it seems as if most things do not work. Furthermore, the theme completely messes up my WP-ADMIN pages.

For instance, the text in all of the buttons becomes white and therefore unreadable, and I suddenly can’t drag and drop menu items anymore (these are just some examples of the many problems).

Once I deactivate the theme everything turns back to normal and I can use wordpress perfectly without any difficulties.

Please tell me what I should change or adjust in the theme to make it work with wordpress in a correct manner! Also, I wanted to start a support ticket on your website but this is not possible!

Please help.

CrunchPress

Greetings!

It appears there is some sort of jQuery conflict going on at your install. It occurs due to some plugin that is not compatible with the theme’s jQuery.

As we have mentioned at our profile, we provide all technical support through our ticket system at http://crunchpress.com/support

Please kindly open a ticket there with your site URL and admin login info, our support team will help you resolve this issue ASAP.

Thank you.

Hello,

thank you.

How can i put the slider on it? Can u make a example? And is the export file the sql file?

Thank you

CrunchPress

Greetings!

Thanks for your purchase. You can add slider by editing homepage or any other page that you want to add slider to, on editing screen go to the bottom of the page, you can see the slider options here.

The dummy content file is not SQL its an XML file. To completely understand how this theme works and can be setup I recommend you to study the documentation file that comes with the theme.

The package that you have downloaded from themeforest.net, have a documentation folder in it, view the index.html file in it.

Thank you.

Salaam

I added menus however I am unable to move the menus around to the order I want?

Umar

CrunchPress

WS Umar,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket with your WordPress admin login info so we can diagnose the issue and recommend you a solution for that.

Thank you.

Default-user

I opened a ticket but I haven’t received a response?

Its very urgent!

Umar

CrunchPress

Dear Umar,

Our support staff works Monday to Friday 10 a.m to 8 p.m GMT +5 Usually we respond within 24 hours but it can take up to 48 hours. It depends on the number of tickets we receive. Also some tickets are forwarded to our development team for answers which increases the response time. If you refresh your ticket (by posting a new update), it will go to the end of queue, so please do not refresh tickets if you want a fast response.

Your ticket is opened at weekend so it wasn’t answered. Our support team should have answered it by now.

Thank you.

Farajar Purchased

Thanks for building this wonderful theme. I would like to purchase for a Islamic center here in Canada. I show them and they like it. I am developer, but not PHP, for Java and .NET and would like to donate this theme and help them build in their website. I will be asking you questions when we start using your theme.

Thank you, Mahmoud Ahmed

CrunchPress

Hello Mahmoud,

Thanks for your interest in Islamic theme. This theme uses WordPress CMS which is an open source CMS based on PHP & MySQL. So its not available in .NET

However WordPress is very easy to manage. This theme comes with our Options Panel and Page Builder so there is no development or coding required.

If you face any issues after your purchase, you can always open a ticket with our support at http://crunchpress.com/support

Best Regards.

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