109 comments found

luffy60 Purchased

Dear,

Pease help. I just buy this theme, but I can’t add a media. I use WP 4 and 3.9. And I can’t organize the Menu

thanks

JohnAilya
JohnAilya Author Team

Greetings,

We have a dedicated customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there with your wordpress login details and a dedicated support representative will get in-touch with you shortly.

Best Regards.

Default-user
luffy60 Purchased

Thank you all it’s ok, a very good theme, I recommend

JohnAilya
JohnAilya Author Team

Thank you for your appreciation :)

Dear sir,

Iam interested in buying your theme, but i want to ask is the theme capable of handeling multilanguage sites, both English and Arabic at the same time without having problems with RTL.

Thanks

JohnAilya
JohnAilya Author Team

Greetings,

Yes, The theme is capable of handling multilanguages but not at the same time.

For more questions please contact us at \\

Thanks

q8dacom Purchased

Dear sir

is your themes Compatible with wordpress 4.1 ??

thank you

JohnAilya
JohnAilya Author Team

Hello q8dacom,

The theme is fully compatible with the wordpress 4.1 version.

Thanks

ehabm60 Purchased

Salam Please Help me I can’t upload the theme on my wordpress. It stopped at 99% and ask me to try it another time??!! I tried it four times and it’s the same problem

JohnAilya
JohnAilya Author Team

Walaikum assalam

We were not able to reply you due to the weekend holidays.

No need to worry just open a ticket at http://crunchpress.com/support. Our dedicated supports team will help you out and will answer your all questions.

Thanks

Default-user
ehabm60 Purchased

Thanks The link isn’t correct The page you are looking for cannot be found.

Similar results are provided below, or you can try another search

JohnAilya
JohnAilya Author Team

Try this link its working.

http://crunchpress.com/support

hi Do you have demo content items in theme? Bec√ľuse my costumer wants to this theme that like same.

JohnAilya
JohnAilya Author Team

Hello eagle_turk007,

Yes, The theme comes up with dummy content. But the images will not be included in the theme package. As they are purchased from ShutterStock and we donot have their reselling distribution rights.

Thanks

Hi purchased your theme… the dummy import is riddled with iframe spam which would be fixable but the theme admin isn’t working!.... filed a ticket 383418 still awaiting a response to how to fix the theme admin

Had to remove this theme given the iframe spam (confirmed with your own demo demo.crunchpress.com/islamic ) until a working admin is present.

JohnAilya
JohnAilya Author Team

Hi,

We are sorry for the trouble you are facing with our theme.

Our supports form is currently down for the maintenance purpose. We apologize for that. You have to wait for few hours. Soon the support form will be back. Your all issues will be resolved once we receive your ticket :) Please be-patient.

Also we guys are off at weekend due to which you ticket would be left un-responded.

Thanks

Salam, cann you please add some rtl demo. i want to have a look before purchasing this theme. jazakallah

JohnAilya
JohnAilya Author Team

Hello,

Thank you for showing your interest in Islamic Wordpress theme.

The theme supports RTL feature but we currently don’t have the demo for RTL.

Thanks

Default-user

Can i use/upload custom fonts in rtl mode?

JohnAilya
JohnAilya Author Team

Yes, You can upload custom fonts. But you can only upload the fonts in cufon.js format.

Thanks

rchdd Purchased

Bought this theme and initially I had some compatibility issues with practical aspects such as uploading the logo, etc. However the developers of CrunchPress did an amazing work in providing excellent support and assistance. Eventually everything was solved and the theme works great.

Definitely recommend this theme, because you’ll be provided with great service and support.

JohnAilya
JohnAilya Author Team

Hello rchdd,

Thank you so much for your appreciation. Its going to inspire us to serve our customers even more better :)

Thanks

fmalik Purchased

Hi, nice Theme, just a quick question: When I hover many times over the menu items with child items, the hover effect will be activated as many times, as I hovered over the menu. If I hover like 20 times in 1 second, the effect will be activated 20 times, even if the mouse isn’t over the menu anymore and it will take like 20 seconds that the menu just goes up and down? How can i disable this, and the menu effect take place only one time, even if I hover many times??

I hope, you got my problem? Thanks!!

CrunchPress

Hi there,

We provide all technical support through our ticket system at http://crunchpress.com/support

For your technical issues, please open a ticket there.

Thank you.

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