CrunchPress

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120 comments found.

Dear,

Pease help. I just buy this theme, but I can’t add a media. I use WP 4 and 3.9. And I can’t organize the Menu

thanks

JohnAilya

JohnAilya Author Team

Greetings,

We have a dedicated customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there with your wordpress login details and a dedicated support representative will get in-touch with you shortly.

Best Regards.

luffy60

luffy60 Purchased

Thank you all it’s ok, a very good theme, I recommend

JohnAilya

JohnAilya Author Team

Thank you for your appreciation :)

Dear sir,

Iam interested in buying your theme, but i want to ask is the theme capable of handeling multilanguage sites, both English and Arabic at the same time without having problems with RTL.

Thanks

JohnAilya

JohnAilya Author Team

Greetings,

Yes, The theme is capable of handling multilanguages but not at the same time.

For more questions please contact us at \\

Thanks

q8dacom

q8dacom Purchased

Dear sir

is your themes Compatible with wordpress 4.1 ??

thank you

JohnAilya

JohnAilya Author Team

Hello q8dacom,

The theme is fully compatible with the wordpress 4.1 version.

Thanks

ehabm60

ehabm60 Purchased

Salam Please Help me I can’t upload the theme on my wordpress. It stopped at 99% and ask me to try it another time??!! I tried it four times and it’s the same problem

JohnAilya

JohnAilya Author Team

Walaikum assalam

We were not able to reply you due to the weekend holidays.

No need to worry just open a ticket at http://crunchpress.com/support. Our dedicated supports team will help you out and will answer your all questions.

Thanks

ehabm60

ehabm60 Purchased

Thanks The link isn’t correct The page you are looking for cannot be found.

Similar results are provided below, or you can try another search

JohnAilya

JohnAilya Author Team

Try this link its working.

http://crunchpress.com/support

hi Do you have demo content items in theme? Bec√ľuse my costumer wants to this theme that like same.

JohnAilya

JohnAilya Author Team

Hello eagle_turk007,

Yes, The theme comes up with dummy content. But the images will not be included in the theme package. As they are purchased from ShutterStock and we donot have their reselling distribution rights.

Thanks

Hi purchased your theme… the dummy import is riddled with iframe spam which would be fixable but the theme admin isn’t working!.... filed a ticket 383418 still awaiting a response to how to fix the theme admin

Had to remove this theme given the iframe spam (confirmed with your own demo demo.crunchpress.com/islamic ) until a working admin is present.

JohnAilya

JohnAilya Author Team

Hi,

We are sorry for the trouble you are facing with our theme.

Our supports form is currently down for the maintenance purpose. We apologize for that. You have to wait for few hours. Soon the support form will be back. Your all issues will be resolved once we receive your ticket :) Please be-patient.

Also we guys are off at weekend due to which you ticket would be left un-responded.

Thanks

Salam, cann you please add some rtl demo. i want to have a look before purchasing this theme. jazakallah

JohnAilya

JohnAilya Author Team

Hello,

Thank you for showing your interest in Islamic Wordpress theme.

The theme supports RTL feature but we currently don’t have the demo for RTL.

Thanks

Can i use/upload custom fonts in rtl mode?

JohnAilya

JohnAilya Author Team

Yes, You can upload custom fonts. But you can only upload the fonts in cufon.js format.

Thanks

rchdd

rchdd Purchased

Bought this theme and initially I had some compatibility issues with practical aspects such as uploading the logo, etc. However the developers of CrunchPress did an amazing work in providing excellent support and assistance. Eventually everything was solved and the theme works great.

Definitely recommend this theme, because you’ll be provided with great service and support.

JohnAilya

JohnAilya Author Team

Hello rchdd,

Thank you so much for your appreciation. Its going to inspire us to serve our customers even more better :)

Thanks

fmalik

fmalik Purchased

Hi, nice Theme, just a quick question: When I hover many times over the menu items with child items, the hover effect will be activated as many times, as I hovered over the menu. If I hover like 20 times in 1 second, the effect will be activated 20 times, even if the mouse isn’t over the menu anymore and it will take like 20 seconds that the menu just goes up and down? How can i disable this, and the menu effect take place only one time, even if I hover many times??

I hope, you got my problem? Thanks!!

Hi there,

We provide all technical support through our ticket system at http://crunchpress.com/support

For your technical issues, please open a ticket there.

Thank you.

is The Events Calendar plugin compatible with the theme?

JohnAilya

JohnAilya Author Team

Hello,

Yes, Event Manager plugin is compatible with the theme. But there can be some styling issues. You have to manage those by your own.

Thanks

I am looking for features like upload salaat time, blog, news announcements, mailing registered members

are these features supported

JohnAilya

JohnAilya Author Team

Greetings,

There are blogs , news mailing option available in the theme but announcements and uploading salaat time feature is not available in the theme.

But we will consider it to have these features in our next update of the theme.

Thanks

http://masjidbuilder.com/index.php/Products/http:/masjidbuilder.com/Portfolio/Portfolio/advanced-features.html

These are some must have features, see which of these you can add in your theme. Even if we buy your theme, it is not complete yet. functionality wise

JohnAilya

JohnAilya Author Team

Greetings,

We have these features, You can use the Event manager plugin , membership plugins for your requirement. But crowd funding is not integrated with this theme.

We will provide support for any kind of issue you faces in our theme. But we will not provide support for any kind of customization in the code files.

Best Regards

Ok , i provided the link so that it will be useful for you to enhance the features.

uploading News, uploading salaath time is a must have and immediate feature update needed.

Hello JohnAilya (Theme Author)

We bought your theme and update at our domain, but on every single page we getting advertisements (top header and browser new tabs), something like spyware or visrus in your theme files, would you please check your theme files and get back quickly because we want to make live before Ramadan.

check URL: http://www.newcastlecentralmosque.org.uk/Demo/

I just just update screen images on ticket also on your support system and my Private Ticket #458954

We’re expecting quick response from you.

Thanks

JohnAilya

JohnAilya Author Team

Hi senserve,

Thank you very much for pointing out the issue. Your browser must be running some sort of ads on due to which the ads are appearing on your site. Your ticket has been responded. Our support team has provided you the solution.

Keep in touch with the supports team they will resolve your issue of ads.

Thanks

Does this theme have facility to collect online donation through payment integration like paypal ?

JohnAilya

JohnAilya Author Team

Hello,

The online donation system function is currently not available in the theme.

Thanks

Please can you give me the demo content files of iqraa theme

Hi there,

Dummy data XML file is included in complete theme package.

Thank you.

how can i change the logo?

I got a question when I download the theme it says The package could not be installed. The theme is missing the style.css stylesheet. Please help me

Hello,

Thanks for your purchase. We provide one free installation to our customers worth $50.

If you want to avail this free service, please open a ticket at our support system, http://crunchpress.com/support

Provide us following information for a fresh WordPress install.

1. WordPress admin login.

We answer all technical support issues through our ticket system at http://crunchpress.com/support

Please open a ticket there.

Thank you.

I got a question please just answer it briefly when I got the theme and everything works great alhamdullilah but on the demo there are media links on the bottom of the website with the address and everything located on the very bottom of the website but that does not show up on my website when I scroll down there is nothing.

Please open a ticket at our supports form

http://crunchpress.com/support

our dedicated team will help you out :)

Thank you.

Hello. The theme looks great. I have just one question before I purchase the theme. How simple it’ll be turn off the responsive feature for tablets and mobile only?

JohnAilya

JohnAilya Author Team

Hello,

The theme is based on bootstrap grid system. Its not easy to turn off the responsiveness of the theme.

Thanks

hello, how to make “service widget” button stick to the right bottom position ? so the button always appear

Greetings!

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.
Please open a ticket there with your site URL and our team will recommend you the solution.

Best Regards.

How do I disable mobile stylesheet? When viewed on a mobile device, the images are not scaled, so Can I drop the mobile, or remove the homepage image from the mobile? Could you provide some file for me to change it. Thanks a lot. Another thing how to display the viewing variation at the top panel as in the live view? i.e desktop view, tablet view, smartphone view etc. But the main part is how to disable mobile view/ style. Hope you will reply soon!

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket with your site URL so we can recommend you a solution.

Thank you.

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