96 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Does it work with BuddyPress?

CrunchPress

Hi, this theme is not tested for BuddyPress compatibility so we cannot say that it works with BuddyPress. It works with WordPress and WordPress MU.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, i want to buy this theme for our educational institution Bhukhari.. i have 2 questions before buying this theme : 1. Is there a option forum for student discussion? 2. creating online tests for registered students. 3. i want register / login

can i get these above functions with this theme.. if yes i would like to buy it right now..

Thanks, Altaf

CrunchPress

Hello Altaf, These options does not existing in theme, however with little effort you can use WordPress plugins to develop these options.

Thank you.

Default-user

Thanks for your reply if you can tell me which wordpress plugins do i required for this..

CrunchPress
Altaf, for member ship area you can use ‘WP Member’ plugin. http://wordpress.org/plugins/wp-members/

For managing a forum use BB Press http://bbpress.org/

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
tafazal Purchased

Salaams, I have left a ticket for support at Crunchpress, but no rely after 4 days. URGENTLY need help as I hw worked on the ste on 3 re-installs to face he same problem :(

On any page, there is an option to ‘add elements’ under ‘page builder’, but this is no longer available al acros my site? Do you want login details so could pleae have a look ASAP.

Wasalam

Tafazal

CrunchPress

Hello Tafazal,

Both your tickets were answered yesterday. Our support staff works Monday to Friday 10 a.m to 8 p.m GMT +5 Usually we respond within 24 hours but it can take up to 48 hours. It depends on the number of tickets we receive. You have to wait a bit longer in start of the week to get support response as there are larger number of tickets from weekend.

Thank you.

Default-user
tafazal Purchased

Ok, thanks.

Default-user

Hello again. This is the 4TH time that the theme has basically ‘lost’ my ‘Add Elements’ option on ALL pages. I cannot see any elements added before and it will not let me add any either. Can please have this issue resolved or money back! I can’t describe how this has caused me sooo much inconvenience and wasted so much time.

CrunchPress

Hello Tafazal,

This theme is working flawlessly for over 100+ customers and it was also working for you few days back. If there is an issue, its most probably due to some plugin or jQuery conflict or due to some misconfiguration. Please share your WordPress login information in your ticket #72862 so I can check it out for you.

Please be patient we are looking forward to assist you.

  • Has been a member for 2-3 years
  • Iran, Islamic Republic of

hi. any preview demo online arabic version?

CrunchPress

Hi, Sorry, there isn’t an Arabic preview available. You can easily change site to RTL. Once done, only thing needed is to add Arabic/Persian text.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sweetanam Purchased

Asalam o alikum i cannot change my logo through chrunchpress . I need help with it it does’nt saves…it keeps loading but doesnt saves…??

CrunchPress

Walikum Salaam!

What version of theme you are using? If its its older then 1.3.0 (latest release) please try updating it to the latest version by over-writing existing theme files (do not create a new directory).

If its 1.3.0 and you are still getting this error, please try disabling your plugins one by one and try uploading logo as there might be a jQuery conflict.

If above 2 solutions doesn’t solve your issue, please open a ticket at http://crunchpress.com/support with your site URL and login information. Our support team can solve this issue for you.

Thank you.

Default-user
sweetanam Purchased

The problem is not resolved…

Default-user
sweetanam Purchased

and i uploaded the logo through backend but its size is 894/143 but it remains small ?? resolve

CrunchPress

As requested earlier can you please open a ticket at http://crunchpress.com/support Once opened, our developer can provide you the CSS hack to adjust larger size logo.

If you had already opened a ticket, please wait as tickets are answered in 24 hours +/-

Thank you.

Default-user
sweetanam Purchased

i have opened a ticket please reply me for my logo problem

CrunchPress

Hi your ticket for logo issue is replied.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have purchased this theme with my friend reference due to i have’t paypal account. now now I want to install multiple language in this theme. how can it will be? I on rtl then all page contents goes ltr to rtl but no language option appear in inserting content..

CrunchPress

Hello Zia,

Islamic theme uses WPML ( http://wpml.org ) for its multi language functionalities. You need to purchase this plugin and add to your site.

Thank you.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

is there any arabic demo ?

CrunchPress

Hi there, Arabic demo is not available yet :)

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

I have uploaded this theme in wordpress and i have uploaded the logo too but the logo is showing that it is on the left so how can I show the logo on the right site on top of the home page instead of the left side?

Thanks a lot.

CrunchPress

Hi there,

To move logo to center or to right you need to edit CSS code for logo. Go to folder Islamic > stylesheet > main.css

#logo {
float: none;
margin: 35px auto 0;
min-height: 83px;
outline: medium none;
padding: 0;
text-align: center;
width: 275px;
}

Remove old code and add this one in main.css It will center your logo, if you want to make it right, change float:none; to float:right;

Best Regards,

Default-user

thanks for the respond. The logo has been fix now. However, I still don’t know how to move the top menu (which is under the logo) to shift to the right instead of the left side. Your instructions would be highly appreciated.

CrunchPress

Hi there,

Please share your site URL by opening a ticket at http://crunchpress.com/support

I can provide you instructions after having a look at your site setup.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can you please let me know if there is space to fit a prayer timetable widget somewhere on the home page? At least for the day the person is viewing the site anyway.

An Islamic site without a daily prayer timetable seems unusual!

Thank you :)

CrunchPress

Hello,

Page builder have an element with name “Column”. You can add HTML & CSS code in it. It can be used to display Prayer timetable anywhere on home page.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Thanks for such a beautiful theme. I installed it on wordpress 3.6.1 I am not able to see all the images, menu colors are missing etc. I can share the link via email if you would like to have a look at it. Thanks

CrunchPress

Hello Mohammad Ali,

Please open a ticket at http://crunchpress.com/support with your site URL and WordPress login information.

Best Regards.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

To whom it may concern,

I accidentally purchased this theme twice. How do I go about getting a refund for one of them?
CrunchPress

Hi, Please create a ticket at http://support.envato.com/index.php?/Tickets/Submit

Themeforest.net support will issue you refund.

Best Regards.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi,

If I want to make the website in 2 languages (Arabic and English) and install different directory on the domain e.g www.domain.com/en and www.domain.com/ar do I have to purchase the theme twice ?

Also we need to create Android Apps for our project, please reference someone qualified to me.

CrunchPress

Hello Rukcs,

As you are using theme for a single website, you do not need to purchase it twice. Once you have made your purchase please contact us by opening a ticket at http://crunchpress.com/support

Best Regards.

  • Bought between 1 and 9 items
  • Europe
  • Has been a member for 0-1 years
AU76 Purchased

Hello!

I have bought IQRAA theme for Wordpress and I have one question. In documentation I see 3 parameters for Logo in admin panel – Enable/Disable logo, Logo upload and Logo top margin, but in my panel I see only Logo upload. Would you like to helpme in this case?

CrunchPress

Hello AU76,

Unfortunately this option is not available in Iqra theme. However we can help you set your logo by providing custom code for this.

To get this please open a ticket at http://crunchpress.com/support and our support team can guide you.

Best Regards.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Nice theme ..

CrunchPress

Thank you much Rucks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Nigeria
calibus Purchased

Hi I just brought islam theme version. 1.4.0 and somethings are missing, after installing the theme I try to setup some features but I can’t 1: the top right quote by the logo 2: social media profile is missing form the theme admin 3: can you give me the code you used to arrange the layout below the slider I.e pillar of islam and Fasting etc.

CrunchPress

Hello Calibus,

We have a dedicated customer support system at http://crunchpress.com/support. It allows better complaint resolution and ticket tracking to our customers. Please open a ticket there and a dedicated support representative will get in-touch with you shortly.

Please share following information in that ticket. 1. Your WordPress admin login. 2. Your FTP login.

Best Regards.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
rukcs Purchased

What is the best way to update the theme ?

CrunchPress

Hello Rucks,

Here is detailed process of how to update a WordPress theme.

1. Login into your Themeforest account and go to downloads (Dashboad > downloads)

2. Download the theme into your computer

3. Install an FTP program (Filezilla is free)

4. Retrieve your FTP login information from your hosting admin panel and login into your hosting via FTP

5. unzip the item main file

6. Locate theme.zip (eg : lucidpress.zip) and unzip it. make sure your unzipping software do not create extra directory with the same name nested into each other. In other words you should find the theme files once you click the theme main folder. Otherwise your theme skin.php will not function correctly and you will see your theme is un-styled.

7. drag and drop theme main folder into your FTP program with the destination : “YOUR_HOSTING_ROOT/YOUR_SUBDIRECTORY/wp-content/themes/”

8. FTP program will give a warning that there is an existing with the same directory name, choose replace all.

8. it will take varying from 15 to 30 minutes to replace all files. one you done login into your wordpress dashboard and go to masterkey settings. on the header (beside masterkey logo) the theme version will be changed to the latest version.

IMPORTANT : whenever you update to a new version you should immediately navigate to Masterkey settings. the reason is due to some functions is being triggered on this page which is important to update your skin.css in case if it was changed along with new versions. Besides, before updating your wordpress to a newer version you should always check item description in Themeforest to make sure your theme is compaible with the WP newer version (we state this on the very first lines). with major wordpress versions new features and other changes may cause the wordpress themes to not function as it should be. so please give us some time to give new updates to make them compatible with newer WP versions.
Thank you.

rukcs
rukcs Purchased

Thanks , What is master key settings ?

CrunchPress

Hi, Please ignore ‘master key’ settings part. Its copied by mistake in this answer.

CrunchPress

If you are facing any issue, please open a ticket at http://crunchpress.com/support and our support team will guide you.

Best Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I am having trouble loading dummy content to make my site look like your demo.

Tools>import>wordpress then I upload the dummy-content.xml

It uploads all the images my website still doesn’t look anything like your demo, is there anything else I need to do?

Thanks

CrunchPress

Hello Faraz Saddiq,

There are some additional settings that you need to do. Go to WordPress Admin Panel > Settings > Reading Find the option ‘Front Page displays’ click ‘A static page’ radio button.

From the drop down here, select home page.

If you have any issue getting this done, please open a ticket at http://crunchpress.com/support with you WordPress admin login information.

Best Regards.

Default-user

All sorted, thanks

This is a great theme you have made so many options. And it is very customizable, especially page options/elements I have never seen these in any other theme I have purchased.

Excellent!

May Allah reward you, keep the Islamic themes coming.

CrunchPress

Dear Faraz,

Glad you like the theme :) Sure we will come up with new Islamic themes InshAllah.

It would be great if you can leave us a 5 star rating for this theme. You can do this by going to downloads section at themeforest.net

WaSalaam!

  • Has been a member for 0-1 years

Dear author,

We are very much interested to purchase this theme, it is RTL support theme that what we are looking for. However, after seen its preview I would like to ask some question before its purchase.

1. Can we adjust the slider? To increase its width and lessen its height.

2. In preview there is some figures showing for fasting/kalma/Hajj etc, are these figures included as template or widget? Can we use it or it is just in preview.

3. Is it possible to move social media icon from footer to header?

Regards

Bobby

CrunchPress

Hello Bobbybell,

Glad to see your interest in this theme. Here are answers to your questions.

1. Slider height cannot be adjusted from back-end, however it can be done by hard-coding.

2. Fasting, Kamla, Hajj these elements are included in theme and can be edited/managed from theme page builder.

3. This can be done by little code tweak.

Once you have purchased this theme, please open a ticket at http://crunchpress.com/support and our technical support team will guide you in making these changes.

Thank you.

Default-user

Thanks for reply.

I was talking about the Icons of Fasting/Kalma, are those icons along with the theme template or are widgets?

We notice the colour scheme could be easily switch what about the background picture, will that also be replace?

We see the theme is in 5 section, slider, pillars of Islam, Muslim festivals, customs feature and footer. Are we also able to have our site in same way? I mean will it be easily structure as it looks in demo?

The posts of Pillars of Islam and Muslim festivals static page posts? These have nothing to do with Web pages, right?

Thank you so much for your patience, brother!

Regards

BB

CrunchPress

Good to see your growing interest in this theme.

Here are answers to your questions.

1. Fasting/Kalma are not widgets, these are page builder elements. Page builder elements are similar to widgets (drag and drop) and can be added to any page.

2. Yes, background settings can be managed from back-end. You can use pre-added back ground patterns or upload your own.

3. Yes, you can easily manage and make your site like demo.

4. Pillar of Islman and Muslim festivals are static.

Thank you.

Default-user

Sir, thank you for your patience!

I hope you will understand that I have to answer and satisfy our board members before I will take any steps. I have to consult and update them. I apologies if I am taking you much time.

So the page builder elements (icons of Quran/Mosque/palm-tree) if are drag and drop, is it possible to have more elements like this? Are there already more elements than these 6 elements? Is it possible to see them or update them as needed?

Once again thank you so much dear!!

CrunchPress

Hello Bobbybell,

Yes, you can create new similar elements from page builder. Just come up with your icons and text content.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

?????? ????? ??? ????? ????? ???? ?? ????? ?? ?????? ???? ??? ??????? Installing Theme from uploaded file: themeforest-3726313-islamic-wordpress-responsive-theme.zip Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

CrunchPress

Hello Ibnalqadi,

The package you downloaded from themeforest.net contains multiple files and folders like documentation, an editable PSD, License file etc. This package itself is not the theme folder, theme is located in a sub-directory.

Please extract that package and go to sub-directory ‘Theme’. Open it there is a theme folder in it named ‘islamic’.

Zip and upload this folder to your WordPress install. It should be working fine.

If you have any-other question please feel to open a support ticket at http://crunchpress.com/support

Thank you.

Default-user

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is it possible to have a copy of the demo content, so when installed it appears as shown? I would like to install it as is, and then modify the pages to suit our center.

CrunchPress

Hello One-faith,

Demo content is available with theme as xml file. We provide one free theme installation and demo data import to our customers. Please open a ticket at http://crunchpress.com/support with your WordPress admin login info.

Our support team will do the free installation for you.

Thank you.

by
by
by
by
by
by