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Loving this theme
Thanks for the recent update!:)
You’re welcom Kaga!
Thank you
Theme Dutch
Is there any chance that you will develop support for posts format on this theme?
Hello Cristiangog,
Please send an e-mail to sales@theme-dutch.com and explain exactly what you need. Then we come back to you as soon as we can.
Thanks for your post Helen
Hey Dutch,
What an awesome theme! My client loves it and I found the way way you put it all together to be unique and interesting.
Tonight I ran into a strange issue. On the James theme options page, none of the buttons that change a variable work, as in yo roll over them, get the little outline hover effect, but clicking doesn’t do anything. These are the buttons like Add a Slide, Delete a Slide, Upload Image, etc.
The stranger thing is that just underneath each option page is a “Save Changes” button and they all work fine. I’ve never seen this before.
Measures I’ve taken: Disabled all plugins, reinstalled Wordpress, checked the issue on multiple browsers and PC’s, Macs and iPads. The problem is always there.
If you can think of anything that might be causing this, please let me know.
Thanks in advance,
Joel
The URL is teacup yoga.com if you need my admin credentials, message me.
Hi joelbechtolt,
For issues we provide support via helpdesk with ticket system. Please register on our website www.themedutch.com. After that you can login and submit a ticket. Copy/past the problems you describe here and our support team will answer your ticket as soon as possible.
Thanks a lot in advance! Themedutch
As of 11:53 PST “http://www.themedutch.com” is a dead link.
Hello,
Before i buying, i have simple question… It’s comes with full homepage & internal pages Layered PSD ?
Thanks.
Hello uplinkk,
The download does not include PSD ’s of the theme. Greetings,
themedutch
Really Nice template, but the files are really heavy to load. My website is very slow Time Spent per Content Type HTML 61 .54% Image 19.88% Script 13.09% CSS 5 .49%
Hi Makaink,
Did you use the grid (as in the preview) on your photos?. This way you can use a lower quality. Or send a ticket via our website, so that our support team can have a look at it.
Greetings, Helen
So to get support on your theme you need to go register at a site that’s it working? Anyone see the irony in that?
Try going to themedutch.com. It’s a dead link. I told you this 6 hours ago and it’s still dead and I got no reply.
Questions before the sale: No problem Questions after you’ve paid. No dice.
I’ll be back often to report on the status of your site, until then if you’re thinking about buying James, know that support is non existent after Theme Dutch gets your money. In fact, prepare to be a little insulted and ready to go on a wild goose chase.
For the record, I’ve been buying seems here for three years and I’ve never complained once.
Dear Joelbechtolt,
Our website’s Url is http://www.theme-dutch.com So maybe that caused your first problem. We ask our paying customers to register in order to get free support, because we suffer thousands of illegal downloaders that also try to get free support. So we aks to register in order to avoid long waiting times for our real customers. I hope this explenation is sufficient
Thank you, Helen
hello,
i can’t manage to get bricks showing up. made all as described in manual, exept: ”...Now you can go to the James admin panel and select beneath “portfolio” what type you want the portfolio to be….”
“portfolio” i can nowhere find…?
and when i try to upload the featured image, it always puts it in my normal page window and doesn’t say anything or anywhere something about “featured image”...?
would be nice when you can help. thank you!
found it! ...just in this moment i found the small “save as featured image” within the upload window. that was it!
is it somehow possible to use the brick page as background?
2 more questions please;
- how can i change the rollover color of the bricks?
- how to get rid of the content text within the bricks?
thank you!
Hi, just bought this theme and got this message when trying to install it: Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Can you please help?
Hello Neva,
You’ve installed the theme wrong. Please register on our website. After that login and submit a ticket to our helpdesk.
Thank you, Helen
Hi…
where do the social icons supposed to appear? I installed them but i dont see them anywhere..
Many Thanks
Hello Iacovou,
For your own sociables you will need to fill in the complete link to your social platform! (images advice: 20×20 px)
Thank you, Theme Dutch
Hi thanks for your answer
I added the complete link for facebook and youtube and nothing appeared,.,.
also i try adding my own sociable with the image you say 20×20 but still nothing appears
Hi Iacovou,
Please register on our site. After that you can submit a ticket to our helpdesk with ticketsystem.
Best wishes, Theme Dutch
Hi, pls forgive my ignorance, I am trying to build my wordpress website and I have purchased this lovely theme but when I am trying to do it in wordpress dashboard, I couldn’t understand it. I don’t understand how to edit, upload things. Is it not possible to just edit what’s on the James preview? Do you have a step by step tutorial on how to build exactly like the one on preview only of course using my own photos? I am sooo frustrated. Please can someone guide me..? HELP PLEASE !
Hello queenofheartscc,
The theme comes with a manual, which you’ve downloaded with the theme. You also can activate ’’dummy content’’ to help you to get going. Please go to your dashboard. Click Appearance / James / General. Down at the General page you can activate dummy content. You also can consider to hire us. Look at our site for more details.
Good luck! Helen
Theme James is great ! But how do I update the theme from 1.1 to 1.3.
Hi Eas_37,
Login to themeforest and go to your downloads. You can download the latest version of James every time an update is uploaded.
Best wishes, Helen
so far so good, but in wordpress if i want to install the updated version it will say,install failed folder already exist, When i upload the zipfile in de folder Themes and try to unpack it,filemng failed: filemng: Error during unpacking of /var/www/vhosts/eaphotography.nl//httpdocs/wp-content/themes//James.zip
What to do
Hi Eas_37,
Please register on our website. After that you can submit a ticket to our helpdesk with ticket system. Our support team will help you update the theme.
Thanks, Theme Dutch
Hi Dutch!
you say on the details page that there is support for loop. where can i get this support? is there a manuel for that?
Thank you you for this worderful theme!! i love it!
Tommy
Hi Tommy,
Thanks for the compliment about the theme!
In the download you can find a manual to help you out. In order to get support, you also can register on our site, login and submit a ticket.
Good luck with your new website!
Theme Dutch
i have read the manuel many times and its nowhere mentionned.
thanks i ‘ll open a ticket!
Tommy
Thanks for the reply.. may I ask for the price range if I hire you to build my site? my email is queenofheartscupcakes@yahoo.com tnx
Hello Queenofheartscc,
Thank you for your request. I already sent you an e-mail. Best wishes,
Helen Theme Dutch
hello,
can you please tell me, how can i change the rollover color of the bricks?
and how to get rid of the content text within the bricks? thank you!
Hello Lumicon,
This is not a feature of the theme: Look for stylesheet” black.css ( we advice to use Firebug to check the code) Here you will find the colors you can change.
.brick1 .colorInside { background: none repeat scroll 0 0 #00FF99;
Good luck! Theme Dutch
thank you!:)
hi, is this theme compatible with wordpress 3.3.1 i researched and some people having trouble with in attaching pictures to posts.
i guess buttons not working and the writing letters is white colored.
Thank you.
Hi dacaroglu,
Yes this theme is compatible with wp 3.3.1. Most people that have problems with attaching pictures have very less knowledge of building Wordpress themes. We receive very little support requests for theme James.
Thanks for posting Theme Dutch
This theme keeps getting better with every update.
Thanks!
YOU ’RE WELCOME KAGA !
Theme Dutch
Hi…
Please dont ask me to send to your support ticket system.. i been trying to do this for the past 3 weeks with no answer!
Please help me if you can