175 comments found

Hello! How would I edit the templates within the pages? For example I want to change Contact Us to Contact Me and that part is a template…. How do I edit?

SmartWPress

Hi, please send a mail to support@smartwpress.com and I will help you.

Hello,

I am in charge of a website realized by a web agency with your theme http://gdfootballparis.com/

I would like to know if it possible to insert a photo album in a page Fullwidht Template, and having the same design as the one in Galleries. I hope my request is clear enough…

To give more details : when I want to insert a photo album in a Fullwith template page, it looks “bad”. It doesnt’ look like a photo album in Galleries… Do you have any solutions for that ?

Thanks for your help. Anthony

SmartWPress

Hi Anthony, It is not quite clear to me what you need, it looks like you want to create a single album and style it like an archives page for photo albums, right? Please send more details via email support@smartwpress.com

is it possible to import same content as in your demo page or I would have to build everything from scratch?

SmartWPress

Yes, please send me a mail and I will send you de demo xml.

SmartWPress
You can also take a look on the online documentation, the setup for this theme is really simple. http://smartwpress.com/jamsession/jamsession-theme-documentation/
Hello, I’m considering purchasing this theme.
  1. Is there a sticky music player included that can be placed at the bottom of each page?
  1. If I purchase a sticky music player can that be easily added to the site?
  1. Can the “upcoming events” tab at the bottom of the homepage be disabled?
  1. If I’d like to add a twitter feed on a page, is that possible?

Thank you!
SmartWPress

Hi and thanks for being interested in JamSession theme. Related to your questions: 1. Unfortunately, the theme does not come with a sticky music player. 2. It is hard to offer an answer, since I don’t know about the plugin you want to add. The theme is child theme ready, so you can easily extend it through a child theme. 3. Yes, the Upcoming events can be disabled from theme options. 4. You can add a twitter feed widget on sidebar if you find one that is ok for you. You can also take a look on the online documentation and understand more about how this theme works and how to set it up.

Hi!

Quick question: If I use a video for the Home Page background, is it possible to have it run automatically when the page loads without having to press play?

Cheers,

SmartWPress

Hi, At this moment autoplay is not possible. The video for the slider is based on youtube/vimeo, and autoplay can be disabled on some devices (like ios devices)

Hi. I have a question regarding the tag “Upcoming Events” that appears at the Home. How can we translate it into spanish or customize the text? Thanks

SmartWPress

Hi, you need to translate the theme for this. Please send a mail and I will send you details about how to do that.

i’d like to know how to customize the text for each section (Discography, Events…) in order to translate each option into spanish.. such as Date, Location, Venue, Released, Label, Number of Discs.

SmartWPress

Hi, The same as above, you need to translate the theme.

How can i add another buy button on Discography? I have Deezer links for each release, as well as other physical local stores, but every time i customize a button it doesn’t appear.

SmartWPress

Please send a mail with user/password and I will take a look on your installation.

patkooly Purchased

Hi,

I am recieving this error and do not know what to do.

Warning: Illegal string offset ‘use_mobile_menu’ in /home/koolybros/public_html/wp-content/themes/jamsession/functions.php on line 885

please help!

SmartWPress

Hi, Please update the theme to the latest version (3.7) This will fix the warning message. Thanks.

Default-user
patkooly Purchased

Thank you

SmartWPress

No problem, let me know if you have more questions.

metology Purchased

Hello – Is there a way to change how the Slider transitions images? I have them on the home page but they slide out the left and come in the right. Is there a way to have them fade between photos instead?

Thanks!

-Jennifer

SmartWPress

Hi Jennifer, Fortunately, the options related to slider transitions will be ready for the next theme update (in several days). Regards, Alex

Default-user
metology Purchased

Thats great news! I will keep an eye out as the site wont launch for a couple weeks and we can implement. thank you!

SmartWPress

Hi Jennifer, I’ve just submitted version 3.8 for the theme, containing the change you expect. I expect this to be approved and ready for download tomorrow (Monday).

edranker Purchased

To whom it may concern,

This is a great theme!

I had sent an email request the XML demo or dummy content demo, but i never received any response. It has been 4 days. Can you please send the XML files? Thanks

SmartWPress

Hello, I usually don’t handle support requests on week-ends, this means that your email can be no more than two days old. If you say that you send a request four days ago, then your email did not arrived to the support email. Can you please resend it? Please use support@smartwpress.com. Thanks in advance.

Hi, I purchase the theme I like it but on my discography page when I insert my youtube video link it give me and error”an error occurred please try again later”.Can someone please help me fix it Thank you

SmartWPress

Hi, Most probably the youtube URL format you provide is not correct. I’ve send you details by mail. Keep in touch, Alex

edranker Purchased

May i please have the xml file or demo content file? It has been 5 days since i requested this. Thanks

SmartWPress

I am deeply sorry for the inconvenience, but I still don’t have any email from your side, and I cannot post it on the comments area. To make sure that everybody has it, I included it in the last theme version, in the main package. Please download the last theme version, it comes with the demo.xml file. Thanks. Let me know if something is not clear or you need more help.

groovyjudy Purchased

I am very new to WordPress. I downloaded the JamSession theme and played with it for a while, but got stuck on some issues and had some questions. Alex, the developer, bent over backwards to help and was very polite and accommodating every step of the way. I’m extremely pleased with the customer support. Kudos to Alex! :)

SmartWPress

Thank you :)

Can anyone please help me? How do I get rid of the date stamp (publish date shown at each of the published item, f.x. Videos )? It’s shown in photo galleries, albums and videos. Do I need to edit the code for the template?

Alex

SmartWPress

Hi, are you talking about the date on archive pages or the date present on single album/gallery/etc. For single posts, you can disable it from theme settings. Please send me a mail with the URL of your website and details, I will help you.

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