196 comments found

bagatta Purchased

Hey guys, great work with this template, Can I add recaptcha validation in comments too? If yes how? thx!

SmartWPress

Hi, unfortunately this is not possible at this moment. I will consider adding this for one of the future updates. Please let me know if you have other questions.

Default-user
bagatta Purchased

ok thx

SmartWPress

you’re welcome

Hi

Could you let me know how I can edit the home page video

Thanks, DP

SmartWPress

Hi, please send more details by mail to support@smartwpress.com. What do you mean by home page video? Maybe you mean home page slider. Also, you can take a look on the online video documentation, this will guide you step by step through the setup process.

Pre-Purchase questions.

1. Does the theme have the ability to change the background picture on individual pages/posts?
2. One can change EVERY COLOR ON ANYTHING? Meaning, fonts, menus, strokes, glow effect on post archives etc?
3. Is there a “light” and “dark” option or would one have to edit all colors in theme options in order to do so?
4. I’m under the impression that YOU are the entire support team? Do you have a forum or anything set up with most asked QandA’s?

Nice looking theme by the way! Thanks for you time.

SmartWPress

Hi, please send me a mail and I will send you all the details about how the theme is build and how it can be customized. I will send you also several screenshots for better understanding. And thanks for being interested in JamSession theme!

Download photos

Hi Alex – again, I have created some photo albums, and one with the intention that media, agencies, event organizers and others can download hi-res versions of the photos. However, when I open the photos in the slider and right-click on a photo, the usual “Save picture as” doesn’t come up.

How can I make some or all photos be easily downloadable for the user?

Thanks again for a great theme and very good support!

SmartWPress

Hi Alex, I will search for a solution. Lightbox script needs to be changed for that.

Default-user

Ok thanks!

Hi I have just purchased the theme and can’t wait to get cracking.

Unfortunately I can’t import the demo content and really do need to.

I keep being warned:

The uploaded file exceeds the upload_max_filesize directive in php.ini.

Could you give me some advice on making this possible?

Thanks in advance, Sam

SmartWPress

I’ll check

SmartWPress

Hi Sam, you have a reply to your mail.

Brandingboss

All sorted thank you

Hi, in the events section appears from the oldest to the newest, how could reverse that order?... Thanks

SmartWPress

Hi, The events should be displayed from the newest to oldest. Please send a mail to support@smartwpress.com with your URL and login details. Thanks

Hello I just purchased template and I am excited to get started. I went through the documentation and did not see anything that showed how to install the demo content. Could you please point me toward the right direction?

SmartWPress

Hi, Please send a mail to support@smartwpress.com and I will send you full details. Thanks.

ultraman Purchased

Hi. I usually send comments only when I have problems but today I take time to say that your theme is great and everything is working fine.

It’s really not that often that we install a theme and make an entire site without having to debug or adjust some code or details or patch but in that case, everything went just fine from start to finish.

Keep on the good work!

SmartWPress

Thanks a lot for your nice words!!

Hi, I have one question:

Is there any way to reduce the opacity of the container to 0 without clear the content?

Thanks

SmartWPress

Hi, please send a mail with details to support@smartwpress.com. What container are you talking about? Thanks

buzzmkt Purchased

Hello, great theme! This morning i sent a “support ticket” to support@smartwpress.com but without any reply may you check please? My issues: 1- the editor on wp page has a “black” background..how to see it in normal white view 2- On mobile phone the menu, once opened, goes over the logo 3 – i used the visual composer on sidebar but the theme add a frame (White) to the widget how to take it off? Also the color of text is white and background grey as like the 2 colors choose as main theme color. It is possible to diversify this box or have the opportunity to have third and fourth colors to set up? (http://www.buzz-siteclient.it/cancellara/live-palaeur-roma/) To support i send also the screenshoots. Let me know please.

SmartWPress

Hi, You will get a response by mail. Sorry for delay.

You show that there is a maintenance page. How do we customize that page and how do we put our site into maintenance mode? I don’t see it in the manual.

Default-user

Found the answer on your online pages.

SmartWPress

Ok, great! Let me know if you need more help. Please use the dedicated support email address – support@smartwpress.com

I have not found instructions on installing your demo content. Usually, you simply use the import wordpress tool and the xml file. However, it fails to import the product categories and appears to stall after importing the media. It also imports the xml, it appears, from your site?

I get this in the panel:

Failed to import product_type external Failed to import product_type grouped Failed to import product_type simple Failed to import product_type variable Failed to import product_cat TEE SHIRTS

In the media imported files I get these files along with the pictures:

jamsession_demo_import.xml_.txt jamsession_demo_import.xml_1.txt

I however, do not get any posts, pages, menus, etc.

I just get some photos in the media section along with the the two files listed above. Why are there no instructions and when people ask you ask for an email?

SmartWPress

I ask people to send email because on the email they can get faster answers. Also on the email I can ask for a user/password and help the customers with their installation, and these cannot be posted on the public comments. I will update the online documentation related to the xml import.

Default-user

I see. You’re right. I appreciate it and you do provide great service!

SmartWPress

Thanks, let me know if you need help.

Hi!

Can we get sample data with this theme?

SmartWPress

Hi, the demo xml is included in the download package.

Afternova Purchased

Hello!

Why google map does not work? Screen from your demo site: http://img3.yehpic.com/d2cff6fc52fcb391e099aef2fe830e64.png

Thanks!

SmartWPress

Issue fixed, thanks again for notice. If you have other question, feel free to use the support email address.

Afternova
Afternova Purchased

Nice :) But i need to fix in my website also. What i need to do? Theme is already installed.

SmartWPress

You just need to provide the embedded URL in your field. If you need more details, please send a mail to support@smartwpress.com and I will help you.

rem05 Purchased

Hello, Is it possible to add footer texts URL in the footer options ? Thanks

SmartWPress

Hi, you can add both footer text and url in your footer options.

Hi there,

Is is possible to create a fixed width and height for the event boxes? Or maybe a list view for events? Because some boxes appear to be not in date order because of the variable amount of characters.

SmartWPress

Hi, please send me a mail with details and the URL to your website, I will take a look. Thanks

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