TieLabs

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3580 comments found.

hi, in my site www.viaggiandonelmondo.it, the social counter dont’work. Please can you help me?

only facebook social counter

Hi,

Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

cbritton

cbritton Purchased

I purchased and have been using this theme for a while. Just recently I enable the background ads. My site now shows aligned to the left on mobile. I have tried disabling and reenabling the theme with no luck. Also, I tried submitting a ticket, but I am unable to register or create an account on your site. Please assist. Thanks

cbritton

cbritton Purchased

I have done several password reset request, but the emails are not coming over. I’ve also checked my inbox. Thanks

cbritton

cbritton Purchased

I have tried several more password resets with no luck. Please assist.

We just sent you a new password, please check lyricalm###@gmail.com

hi Nice theme, is jarida rtl version 1220px width too?

Hi,

Thank you for your interest in our items

Yes, please check the RTl Demo here http://themes.tielabs.com/jarida/ar/

Best regards

Hi, This is a pre-sale question set: Possible to have it full width page view? how many levels of users are there? who approves comments? who approves posts? on the write page is there a place to write the article then submit to admin for approval, then the admin can post?

Hi,

Thank you for your interest in our items

- Yes, you can set the posts as full width … please check the demo here http://themes.tielabs.com/jarida/posts/11

- User levels and Capabilities are a built-in WordPress features not theme features so please check this page for more info https://codex.wordpress.org/Roles_and_Capabilities

Best regards

Hi,

Thank you for your reply.

I will host this on my website not wordpress.

I want to have multiple users such as admin, super admin, editorial, publisher user etc… is this possible?

Hi,

This is a WordPress Theme so you need to install WordPress first on Your site and install the theme on it

Best regards

KristanN

KristanN Purchased

Hello, i just bought the theme and I like it.

I have a question for you. Is it possible to get a menu under the nav-menu? I need this for one page only, because I have added a forum, and my forum needs its own menu.

Maybe it is possible to move the top-menu down, because i dont use that for anything at the moment.

Ty.

Hi,

Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

Hi, I have a pre-sale question: I see that the window scroll bar is customized.. Is there a way to turn that off so it’s just default styling?

Thanks! Amanda

Hi,

Thank you for your interest in our items

Yes you can remove it by editing the style.css file and remove this code

::-webkit-scrollbar {width: 8px; height:8px; }
::-webkit-scrollbar-track {background: #FFFFFF;-webkit-box-shadow: inset 1px 1px 2px #E0E0E0;border: 1px solid #D8D8D8;}
::-webkit-scrollbar-thumb {background: #cd2122;-webkit-box-shadow: inset 1px 1px 2px rgba(155, 155, 155, 0.4);}
::-webkit-scrollbar-thumb:hover {-webkit-box-shadow: inset 1px 1px 10px rgba(0,0,0,0.3);}
::-webkit-scrollbar-thumb:active {background: #888;-webkit-box-shadow: inset 1px 1px 2px rgba(0,0,0,0.3);}

we will add an automatic option in the theme panel to disable it in the next update

Best regards

dree77

dree77 Purchased

hello, I have the theme of detube and I am passing on Jarîda, but the problem is that the video code are in “Add new” how can I do? when I change the theme disappears videos :(

Hi,

Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

Hi, i’m interested in your template. I would like to know, is the template available in Italian? Thanks.

Hi,

Unfortunately, the theme does not include Italian language but you can translate the front end easily via the translation panel in the theme options page or translate the whole theme including the back-end via the po languages files comes with the theme

Best regards

Hello Guys… I have problem with my Theme as a Responsive and slider on my home page do not working what should I do?! www.healthlifeteam.com -> this is my web

Hi,

Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

Serkanc

Serkanc Purchased

ozengen.com/tags/ tags page fault please help

Hi,

Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

I would like to buy the theme but I need it to be simple only post with featured image and simple sidebar because I have small number of posts

Hi,

Thank you for your interest in our items

You can use the Simple blog layout http://themes.tielabs.com/jarida/?demo=blog With the 2 columns Layout http://themes.tielabs.com/jarida/?demo=col2

Best regards

Hi, All my font are set by default. But in homepage the googlefont family are set to :none.

<link href=”http://fonts.googleapis.com/css?family=none” rel=”stylesheet” type=”text/css”>

This made an error of connection. I can’t remove or change that. Thanks

Hi,

Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

1. Is there an oportunity to add the review score bar into the sidebar? 2. Is there a change to add Sticky widgets to the sidebars so when the user continue to scroll down the widgets will flow/show? 3. Is there a option to add custom banner and custom background for the categories 4. Is it possible to add different sidebars for each post/page or category without using an external plugins?

If YES for all 4 points then you will got a new customer!:)

Thanks in advance! Kind regards, Atanas

Hi,

Thank you for your interest in our items

1- Yes please check this screenshot http://prntscr.com/9vfgh6

2- You can use this plugin for the sticky sidebars https://wordpress.org/plugins/q2w3-fixed-widget/

3- You can set a custom background for the categories but there is no an option for custom logo

4- Yes via the built-in Custom sidebars option available in the theme you can assign custom sidebars to posts, pages and categories

Best regards

I LOVE YOU MAN! Just got a new customer!

artistgew

artistgew Purchased

Hi, What css do I add so that when the phone is turned it fits the page? In this box: Wide Phones CSS : Width from 480px to 767px. and how can I access my old support questions? Thanks

artistgew

artistgew Purchased

I have opened a support ticket a couple of days ago

I checked your ticket and it’s already answered please check your email

artistgew

artistgew Purchased

I know, thank you. But there is no solution :-/

Hi, Your theme is great and I am excited to buy and use this, but before installing this theme, I have a question.

can I make a grid layout like http://hamyarwp.com/tutorials ?

Awaiting your reply.

thanks again

Hi,

Thanks for your interest in our theme.

This layout available in the shop pages only please check the demo here http://themes.tielabs.com/jarida/shop from the dashboard you can set the theme to be full width without a sidebar

Best regrads

I have tried to insert some text and description in my categories but the text and everything did not show? Why? How can i fix this. I am using some of my categories just like pages – they should have a description and some text. Help

Hi,

Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

Question 2: I have already page which was created recently and now I want this page to be my homepage! How can I set it up as a homepage!? I am not able to see this option under my Setting options ?!

Hi,

Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

The ticket was submited! Thx

arabnas

arabnas Purchased

Hello,

Jarida never develop like Sahifa, Both were almost in the same level when I bought two licenses but now Sahifa looks way more advanced and I don’t know what to do with this license! Can I get Sahifa license instead ? I need two more Sahifa licenses.

Thanks.

Hi,

Thanks for purchasing our product!

Both themes developed separately so you may found features in Jarida not available in Sahifa and Vice versa, We have a plan to add more new features in the future updates

Unfortunately, Switching theme license is not allowed

All support is given through our Support Center. Please open a support ticket there, so we can better assist you

Thank you, we look forward to serving you!

arabnas

arabnas Purchased

>> We have a plan to add more new features in the future updates That’s what we looking for :) Add some features to Jarida, We like both. ps. We=YourFans

Hi Google fonts to choose but I dont have the following code in the header of the site appears.

<link rel=”stylesheet” href=”//fonts.googleapis.com/css?family=Oswald%3Aregular%2C700” />

I do not want Google Fonts.

How do I fix this code do I remove Google Fonts

Hi,

Sorry, Did you purchased the theme ? I couldn’t see your purchased badge !! if you purchased this theme please open a support ticket in our Support Center

Best regards

tiagoraf

tiagoraf Purchased

Hi, Could it be possible to archive list only reviews written by each author? To separate reviews by diferents authors…

Hi,

Thanks for purchasing our theme.

Unfortunately, this feature not available in the theme

Best regrads

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