355 comments found

Hi, I would like to add picture in background like in the preview, but when I download the theme, I can’t see any pictures in the background. Can we use the one in the preview? If not, where should I add the pictures to have the same result than the preview?

Thanks

Default-user
Benos030 Author Team

Hello :) Please post the issue on our support forum: http://support.rocknrolladesigns.com/forums/forum/jarvis-wordpress/ Thank you.

I have some issues on portfolio, when i downloaded the theme it used to display normally but now when i click on the thumb nothing happens and there is text displaying that the content can’t be loaded. Any ideas why this is happening now?

Cheers!

Default-user
Benos030 Author Team

Hello :) Please post the issue on our support forum: http://support.rocknrolladesigns.com/forums/forum/jarvis-wordpress/ Thank you.

Hello, Quick question here. I want to buy this theme, but I also need a admin interface design. Can you recommend any design which fits to yours?

Greetz, Kia.

Default-user
Benos030 Author Team

Jarvis WP :)

Hello, bought the template only that part of the portfolio is not loading the images. I mean I click on the image porfolio and it is loading forever.

Have to fix?

I am awaiting response

grateful Amanda

Default-user
Benos030 Author Team

Hello :) Please post the issue on our support forum: http://support.rocknrolladesigns.com/forums/ Thank you

Hello. I need the font in pt-BR. Is it possible? CSS to a form on a separate page. I saw complaints about the menu, already corrected? Thank you

RockNRollaDesigns

Which version of jarvis theme are you using?? HTML or wordpress??

Default-user

Pre-sales Question HTML I like your model, but I need to use the page of forms, Bootstrap JavaScript components (JavaScript components, Popovers, modal, Tooltips) and buttons, there is conflict with your CSS when added

Default-user

please lang pt-br

Hi how are you? I have bought this word press theme: themeforest-5370691-jarvis-onepage-parallax-wordpress-theme However, when I upload it to my word press account, when the zip finishes uploading, it takes me to an error page that reads:

Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log.

I tried uploading a different word press theme and it worked out fine, so the problem is with the one I purchased from you. I also tries uploading it to another website I have and I get the same error message.

I’d like a refund, or some help to make it work.

Thank you,

Jose josecolloca@gmail.com
RockNRollaDesigns

Could you send me login info to rocknrolladesigns@gmail.com?? I’ll look into that right away.

When you help me or answer? I’m looking forward to a month already! http://support.rocknrolladesigns.com/forums/topic/i-have-a-problem-with-cyrillic-characters/
Default-user
Benos030 Author Team

Apologies for delay answering to your query. Please follow replies on Support Forum.

Pre-sales Question

Hi,

I’m thinking of purchasing your: ‘Jarvis – Onepage Parallax Theme’

Does it support locally hosted MP4 video?

Thanks!

RockNRollaDesigns

No. It does not support locally hosted MP4

Pre-sales Question

Hi. Is it compatible with IE11? Thanks

Default-user
Benos030 Author Team

It was not tested, sorry.

yumsai Purchased

The error message (e.g. Please Enter Your Name) keep repeating…when the user keep pressing the “send” button without entering the required information..

How to clean the duplicated error message ???

Default-user
Benos030 Author Team

Which button and form have that issue? Hello, please post the issue on our support forum: http://support.rocknrolladesigns.com/forums/ Provide us with your site link please. Thank you.

Default-user
yumsai Purchased

For example, in your template: http://demo.rocknrolladesigns.com/html/jarvis/home-10.html—> Contact Us

Just simple press “Send” icon more than once….then you will see that the message “Please enter your name.” keep repeating…

Sorry that I dont know how to post into your forums.

Default-user
Benos030 Author Team

Ok’ we will have a look what can we do by the next update. Sorry for inconvenience.

Am I able to change the color theme from yellow to a dark blue?

Default-user
Benos030 Author Team

Yes you can, open you main css file and replace the color with your. If you need more help with that, please post your query on our support forum: http://support.rocknrolladesigns.com/forums/ Thank you.

I saw that the Jarvis WP version supports RTL. Does this one also supports RTL (Hebrew)? If so, will everything work on the RTL version?

Thanks

Default-user
Benos030 Author Team

No, this feature is available for WP only.

Khubera Purchased

Hello, I purchased the html version of this theme recently. I am trying to modify the slider at the home page since I don’t want a “full screen” slider. But this seems to be almost impossible. Do you have any tutorials about your slider codes, or can you help me?

I want the slider to display a certain sized image, while setting the image width to the page width and auto-adjusting the height.

Topic is also on your support forums, please reply asap.

Default-user
Benos030 Author Team

Hello, please post your query on our support forum: http://support.rocknrolladesigns.com/forums/ Thank you.

Default-user
Khubera Purchased

It was already posted on your forums (as stated above), instead of putting an automated reply here, please read the messages first. I am still awaiting a reply on your forums.

Default-user
Benos030 Author Team

Please follow our replies on Support Forum :) Thank you.

I need to put the site up, and you do not give solution to the problem. I need Portuguese / Brazil font. If they can not do this, I want a refund.

Default-user
Benos030 Author Team

Hello, please post your query on our support forum: http://support.rocknrolladesigns.com/forums/ Thank you.

pre sale question – Can I use as many sections as I need? and can every section use its own custom background and content? I would like to have 6 more sections, in your demo after ‘ARE YOU READY TO START A CONVERSATION?’ (one parallax section – content/text section) x 3 thanks

Default-user
Benos030 Author Team

The parallax sections are unlimited, but main section such us contact section, portfolio, home can be used once. You can always use custom styles, our support forum team will help you with that.

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