221 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Uploading a video not from youtube or vimeo displays correctly. However, there is an error message above the video displaying “Please check the video URL”. How do I remove that message or stop it from displaying?

Thank you!

webmandesign

Hi,

Can you please log a ticket on http://support.webmandesign.eu?

Thanks and regards,

Oliver

Default-user

Actually, I can’t. It was the old developer who purchased the theme and has the details, however he is not around anymore and as such I don’t have his details. Is it possible to do this through e-mail?

webmandesign

Hi,

I’m sorry, the developer should give you the purchase code. Please try to reach him for the purchase code to access the support forum.

Regards,

Oliver

webmandesign

If you have the access to download the theme, you can download a purchase license too. Please check that in “Downloads” section of your ThemeForest account.

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