Support for JF Chrome - Joomla Kunena JomSocial Template

An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by JoomForest

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from JoomForest:

How to get Support:
  • For GETTING Support send us a MESSAGE that reads “support” with “Your Item Purchase CODE” at “support(at)joomforest.com”, after verifying we will create your “Premium Account” on our support forum.
Where is “Your Item Purchase CODE”:
  • It is located in your account’s Download page, by hovering on your purchased item “Download > License Certificate” text document.
Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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