1011 comments found

Moynie Purchased

Hi there,

I would really like to know why no update has been made to the WP visual bakery plugin. It’s constantly asking for an update. It appears as version 4.3.4…...the newest vrsion of WP visual bakery is already at 4.4.3. This seems to be quite a gap in update version. Is this not a potential security problem? I’m running Theme version 2.2.7

Thanks

jegtheme

hi moynie, no you don’t need to update the plugin. its minor update, also if you update the themes it may cause your website broken. we going to bundle the update once we planing to release update for the whole themes.

Thank you

Moynie Purchased

Sorry one more thing….how often do you package the updated plugin with the theme update.

Thanks

jegtheme

hi Moynie, there several even that made us to create update. such as update of other plugin (especially woocommerce) or update of wordpress it self.

or if we made some progress (improvement) like bug fix or add new feature for themes.

we don’t have exact timeline how many time we update the themes.

Thank you

Hi,

Is it possible to add link to ”Service image Item” ? A tweak or something?

Thanks!!

Kindest regards, xrisxal2000

jegtheme

Hi xrisxal2000, just replied your email. Please check your inbox. Thank you :)

my friend bought and customized this theme for me but the portfolio filters do not work. when i choose a category it loads nothing. it only works when all categories is chosen. any ideas?

http://audionamix.com/separation-demos/

thank you!

jegtheme

Hi whomikey,

Kindly login with user that purchase this theme.

Thank you

langlais Purchased

Hi folks, i’ve been luring over your JKreativ for a great while, and now i have it, so i’m a happy man and i’d like to thank you for your fantastic work, before i start bothering you… as i’m afraid i might post a few lines here now and then !

My first point is, i think it’s a shame the portfolio doesn’t support NextGen Gallery plugin : you cannot browse NG galleries when picking images

Unfortunately, managing media is a pain in the ass with WP : unless i’m missing something, you can’t even reorder some photos ! I know the images can be reordered in JKreativ Media Builder, but that’s about all you can do and it’s far from easy (thumbnails are extremely small…)

Can you suggest some other way to manage photos compatible with native WP media by any chance ?

Kind regards

jegtheme

Hi langlais,

At the moment JKreativ only use built-in media builder which is built for portfolio features. I think we must discuss (with other team) about chance to support those plugin as it is a complex gallery plugin to be included.

Thank you

marchelive Purchased

Theme is throwing an Internal Error when trying to import dummy data. Several users are reporting the same problem on your support forum. It appears to be a widespread problem. Increasing php timeout does not correct the problem.

Is someone looking at the problem? Is there a way to manually import the data?

Default-user

Memory is already at 64M. I’m not getting memory errors. Godaddy support is telling me the Internal Error is caused by the code doing something the server doesn’t understand. Looks like these issues started after your March 24th update. Please look into it.

Default-user

After several attempts the import finished successfully. When accessing the demo pages I got Page Not Found errors. I noticed the pages existed in Pages. I could edit and update them but could not access them outside of WP. I set Permalinks to default and the pages came up. So the error was partially caused by the Permalinks setting.

jegtheme

hi marchelive, can you try to access your permalink setting. and hit update. and try to access those page again. if you still having problem, please let me know. and i will need access to your website.

Thank you

Hi,

I am having a big problem, I am trying to make a landing page with Legacy Section Builder and that is fine BUT in the section builder part when I get down to the Section Content box I don’t have any options showing, it is just a box with a add media tab, no other options and I see in the documentation that there should be formatting options, please help

Default-user

Found the cause in the FAQ, fixed.

jegtheme

Glad you able to resolve ht problem :)

Hi, Am I missing something? when I add content in the Legacy Section Builder section content is there not an option to edit it? Please do not tell me I have to re enter all the information again ?

jegtheme

Have you enable legacy on jkreativ admin panel? if not you should enable it first from WordPess admin panel > Jkreativ admin panel > general setting > Enable Legacy Section Builder.

also we recommend you to use visual composer instead legacy page builder because it won’t be supported in future update.

Thank you

Bought the theme 2 days ago, using newest version 2.2.7.

I’ve followed all instructions, plugins installed and activated.

Demo Import instantly finishes (I assume nothing was imported) with no errors.

Finish Import Menu Location

Finish Import Widget

Finish Import Revolution Slider

Finish Import Theme Panel Setting

Congratulation, Import Finished!

But no pages, posts or anything were created! Demo content is not to be found anywhere.

Seems like I’m not the only one having Demo Import problems in the forums,

Please help!

Default-user
zencroww Purchased

Hi jegtheme,

Nope, nothing in trash.

This happened in my first import as well.

Yes, that would be great!

What is your private email (private message me?)? I’ll give you access.

Cheers,

jegtheme

hi zencroww , sure. please send me email from my profile page.

Thank you

Default-user
zencroww Purchased

Sent!

Cheers

Please can you tell me where I can change the background colour of the gallery photoswipe, in the demo is it is a grey but white on mine.

jegtheme

hi conormcglone, you may see demo that using dark scheme (dark style) that you can change from customizer > switch style > switch style.

Thank you

RiccLazz Purchased

Hello!

I found the theme http://pexetothemes.com/demos/story_wp/ … but it has too less configuration options (text, video, etc) in the parallax fullscreen mode…

it’s important for my client to have this parallax function which “jumps” directly to the next image by scrolling down… i don’t know how this function is called… do you support this by your theme?

Thanks!

jegtheme

hi RiccLazz, we don’t have that kind of option on our current themes.

Thank you

by
by
by
by
by
by