jegtheme

jegtheme supports this item

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1259 comments found.

Hi. most recent question about this was over 6 months ago and I wanted to check if there is any change.

Do this theme support RTL with WPML? if not do you plan to add support anytime soon?

Thanks!

Hi mh1562,

Unfortunately, this theme is not support RTL at the moment. We may add it in the future but we can’t promise when, we don’t have plan for it in this short time.

Thank you

kaftakis

kaftakis Purchased

Hello, i use the child theme and add on the style.css file custom code but the code is overridden by the main.css. What made i wrong?

hi kaftakis, style from themes is loaded from child themes it self. so any code that you write on your child themes css should overwrite all style that written on style.css of main themes.

but contrary on themes additional style & customizer (customize style) it will placed bellow css that load from child themes.

btw can i see URL where you have problem? so i understand problem that you currently have.

Thank you

Hey Team, can you fix a shop’s single product page – http://jkreativ.jegtheme.com/wedding/product/classic-fit-woolmohair-tuxedo/ it’s broken.

Regards, Igor

Hi Igor,

For any support questions, please send to our support forum at http://support.jegtheme.com/forums/forum/jkreativ/ it will be easier for our support team to help you there.

Thank you

Hello, Please help!! I’m having problems with permalinks, only default permalinks are working, I keep on getting an error message saying “This page cannot be found” when I try to use custom permalinks, The contact form is not working, I get an error message saying that it can’t be sent and I can’t make updates to any of the pages any mote, everything was working great when I was developing the site inside a sub folder within the root directory, but when I moved the file labeled index.php to the root level I started having the above issues, I have edited the index.php file like this: require( dirname( FILE ) . ’/welcome/wp-blog-header.php’ );

Hi WDesign14,

For any support questions, please send to our support forum at http://support.jegtheme.com/forums/forum/jkreativ/ it will be easier for our support team to help you there.

Thank you

Hi JKreativ,

I’m having trouble understanding why the images on our website aren’t automatically responsive on the mobile site. Please see the website http://www.boscoapp.com/?page_id=158 on mobile. You’ll see the images aren’t shrinking and they’re being the user experience too dragged out. I appreciate your help! Thank you!

Hi nataedwa,

For any support questions, please send to our support forum at http://support.jegtheme.com/forums/forum/jkreativ/ it will be easier for our support team to help you there.

Thank you

massa974

massa974 Purchased

Hi,

I have an issue with mobile menus, i.e the menu isn’t on top of the page, but stays annoyingly in the middle of the page.

Please see screenshot here : http://snag.gy/bI9NN.jpg

This is a screenshot taken from my local install in chrome This is a local install, but I had the exact same problem on a former live website when navigating from mobile.

As you can see, this is very annoying. Do you have any tips to fix this please ?

Thanks !

PS : if it helps, I also can’t zoom the pages using ctlr+mouse scroll.

hi massa974, are you login into your admin panel on your mobile site?

kaftakis

kaftakis Purchased

Hello is it possible that i have a full width top menu but the content are boxed and centered?

hi kaftakis, unfortunately its not possible with our themes. if you need that kind of feature, you will need to make custom change.

Thank you

Great Theme.. But… having issues loosing the side navigation…. even though the top navigation is selected, the side always shows :( Can you help?

hi MoveOnUpDesign, FYI side navigation will not showing on page with default template.

also can you please post your question on our support forum at http://support.jegtheme.com . it will be easier for us to maintain our support.

Thank you

I’ve tried viewing the theme demo on my iPad Mini (8.4.1) and it doesn’t load. Does this theme support mobile devices?

Hi Zingmedia ,

If you have support question, please send your question on our support forum at http://support.jegtheme.com it will be easier for us to track any support and your question may valuable with other user too right there.

Thank you

I haven’t purchased the theme yet, therefore I can’t register on your forum to ask the question there (it requests a purchase code).

Hi Zingmedia,

Sorry for wrong guidance. This theme is mobile ready (responsive) actually. Can you please provide which URL that you encountered this issue?

Thank you

sitschner

sitschner Purchased

Hi, where can i remove the mobile menu systeme that collapse and appear on left side when screen is for smartpone ? cause i will remove systeme and use ubermenu systeme. Thanks for your work nice template

Hi sitschner,

For any support questions, kindly post on our support forum at http://support.jegtheme.com it will be easier for us to track your questions and help you there.

thank you

Hi team,

I have had a coder insert a pin it button on my images on my site. The button has stopped working. I ask him why. He says it is because the src has been changed to srcset.

Is that something that you have implemented in the theme update?

Thanks

Hi bbrondsted,

It may because the WP Retina plugin, please try to revert it’s method: Go to Setting > Retina > Advance (tab) > and choose Retina.js for the Method.

Thank you

That worked! Most awesome. Thank you!

Hi Team,

Regarding WooCommerce shop:

1) On the Jkreativ Dashboard for the shop page, it is only possible to reduce the product thumbnail size (width) to 450. I would like to reduce it further – is that possible?

2) For some reason it only shows 10 products on my shop page. It is possible to customize this number so that it shows more?

Thanks

Hi bbrondsted,

For further support questions, please send to our support forum at http://support.jegtheme.com it will be easier for us to track any support and your questions may valuable with other user too right there.

Thank you

Dear Jegthemes

i have got a new client which uses your theme and i would like to know how can i link direct from menu item to portfolio category. (rather than going to archive view)

i tried site/portfolio?filter=81 but nothing happens

i would like to add a menu items which goes to the ajax portfolio page with selected category.

and also what do you guys suggest for infinite scroll via ajax rather than site the page numbering.

any help will be appreciated.

Hi cobrie,

For any support questions, kindly post on our support forum at http://support.jegtheme.com it will be easier for us to track your questions and help you there.

thank you

Please, please, fix the post grids (or is this a VC issue????) missing images and such.Its a great theme, but this is such an important feature of it. The work arounds are simply not as appealing as the post grid which looks much better.

Hi pixelhustler,

For any support questions, please send to our support forum at http://support.jegtheme.com/forums/forum/jkreativ/ it will be easier for our support team to help you there.

Thank you

leeloo366

leeloo366 Purchased

Hi jegtheme. Congratulations for your excellent work. May be you could help me to change the direction of the vertical moving background to bottom to top please (instead of top to bottom)? I wasn’t able to find the piece of code who managed this. thanks and have a nice day.

Thank you leeloo :)

leeloo366

leeloo366 Purchased

Wonderfull!! Your team support did a perfect job. Thank you for your reactivity and efficiency. I really appreciate your kindness and sense of customer service. Have a nice day.

Thank you leeloo366 :)

angelgc

angelgc Purchased

Visual Composer requires a license activation to update. This plugin is included with the theme

hi angelgc, you don’t need to activate license for visual composer. we have bought extended license so our customer will freely use it.

if in future you have another question, please post your question on our support forum at http://support.jegtheme.com

Thank you

angelgc

angelgc Purchased

Hi, I have a text block containing: an h1 with a custom class, but the output is the h1 with class=”” Why can’t I add a custom class to an element?

hi angelgc, please send your question on our support forum at http://support.jegtheme.com . We will gladly help you once you post your question right there.

Thank you

Hi. I want to buy this theme. But is the parallax can be controlled from menu. I want that if user clicks on any menu item, the content scrolls up automatically. I don’t see any such example in your demos. Kindly reply asap so that I can decide and buy the theme.

hi aalapkbharucha, you may mean to not parallax, but one page feature right? if that so, and yes we have those feature. you will just simply giving additional Hash URL on your menu.

Thank you

Very awesome design :)
Very creative and popular :)
Are this theme support rtl ?

hi MrSajjad, we are not supporting RTL by now.

Thank you for your interest.

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