1073 comments found

lukin88 Purchased
hi there, you recommend a plugin for translating widgets: http://wplang.org/translate-widgets-wpml/

... but the plugin isn’t working with your “Side Navigation Widget – Subsribe Form” ... all other plugins get a dropdown where I can choose the language.

Could you please give a hint on how to translate the Subscribe-Form-Widget?

thx

jegtheme

very weird i unable to access those page again. i also search for referance for this kind of issues, and i find this plugin that i can believe will fix your issues : http://wordpress.org/extend/plugins/widget-logic/

this is how to use it https://wpml.org/2011/03/howto-display-different-widgets-per-language/

Thank you

lukin88 Purchased

hi, I can’t find any posts on how to change the font of the main navigation, isn’t that possible?

I found a CSS for that and wondered why I can’t chose a google-font over the visual composer… #leftsidebar #mega_main_menu.side_navigation font-family: “Open Sans”,”Helvetica Neue”,Arial,sans-serif;

jegtheme

Hi lukin88,

If you use Font Switcher to change font family which is First Section Font, please be sure you’re not override style with those custom CSS.

It would be easier if you can provide your site URL so we can check it directly.

Thank you

Default-user
lukin88 Purchased

hi, I use Font Switcher and I have no additional Style that overwrites the fonts.

My site is not live at the moment, it is currently down for maintenance. I could set a blog-password over all and send it to you.

greetings

jegtheme

Hi lukin88,

Please send us the login credentials via email: http://themeforest.net/user/jegtheme

Thank you

joemurias Purchased

Hi good afternoon.

Something does not quite understand: when I put the team members work out the photos, social networks etc but curiously grouped in pairs when the page fit more. Would be better grouped 3 by 3 for example. However I do not see anything responsive because two grouped the look good if they were at least centered but leaving me aligned to the left. Therefore understand that it is a configuration issue and it’s silly but do not know where to fix it!

jegtheme

Hi joemurias,

Well, the team members element is just like that (2 columns) as you see on our demo. If want it to be 3 columns or 4 columns, you need to do customization to add those kind of features.

May I see your site URL to investigate that left aligned issue?

Thank you

timkline Purchased

I just downloaded jkreativ and I love it so far, it’s got so many great options. But there’s 1 part where I’m stuck… Is it possible to have the same exact footer across my whole site? I see that I can add it to portfolio and landing pages, and that works great, but now when people read my posts there’s no footer there at all. How can I add the footer to bottom blog posts? I haven’t added a woocommerce store yet but I plan to, will the footer show up on the store pages?

jegtheme

hi timkline, im very sorry but by design we don’t have that kind of feature.

Thank you

mustymx Purchased
HELP!!, I need urgent help, my site is not working http://oliverolea.com.mx/betosilva i am upgrade to the latest version available from the theme and the site is blank. HELP! i have wordpress 4.1.3
jegtheme

Hi mustymx,

Can you check the error_log file on your server? Also, please enable the WP_DEBUG (read here: https://codex.wordpress.org/WP_DEBUG).

Thank you

DLT Purchased

I’m back. Your update made the woocommerce warning go away, but my Visual Editor had to be turned off in order to see ANYTHING on my design screens. When it’s on, the page will load, you see the normal WP design area for a second, then it goes away and you have nothing but blank grey background area.

Since it looks like you purchased the code for the Visual Baker through the Envato Market, you might want to download the latest version and update this theme again.

I’m very sorry if I sound crabby. I’ve just spent several hours trying to figure out how in the world to put pics in the Kenburn Slider to no use, all because of the outdated plugin. Now that I’ve disabled it, I will be able to add pics, but I don’t know if I’ll have the options I would have had if the Visual Baker plugin had been working with the latest wordpress.

jegtheme

Hi DLT,

May I know what is your VC plugin version? Please be sure you update plugin that bundled with theme as well. Because we included the updated plugins in theme update.

Thank you

lukin88 Purchased

Are there any known issues with Wordpress 4.2.1 ? I am now on this Version because of an auto-update and get an script-error on all pages. I have all plugins up to date.

Error-Message says: A script on this page may be busy, or it is no longer responding. You can stop the script now, open in the debugger, or more.

Script: http://xxmydomainxx.de/wp-include...js/jquery/jquery.js?ver=1.11.2:3

Do I have to go back to WP 4.1 manually?

greetings

jegtheme

i also try to update themes on our local and several site. and we can say that we don’t have problem you having with WordPress version 4.2.1. it may plugin problem, or anything else. we will able to investigate what problem on your system after we take a look at it first.

Thank you

Default-user
lukin88 Purchased

hi, thanx a lot for your help, I searched a long time and can say now that the jkreative-theme works fine on 4.2.1 so far. You were right, it was a problem with a plugin that is not part of jkreative. I thougth it could be a theme-problem cause your theme-description says only compatible with WP 4.0 and 4.1.

jegtheme

Thank you lukin for your confirmation. we going to update it soon.

Hello team,

It appears that the “jkreativ youtube” option in the visual composer doesn’t work.

The standard video player work, so I know it is not the link that is the issue.

I would use that, but I need the auto play and the repeat options of the jkreativ youtube fuction.

jegtheme

hi bbrondsted , its working fine on my side. i have try it also on my side. do you enable some plugin on your themes? if that so try to disable it. it may causing the problem.

Thank you

Hello dear jegtheme,

My Wordpress site has automatically upgraded to version 4.2.1…which seems to be highly incompatible with you theme! Some layers show on loading then when scrolled up again, they disappear, titles don’t show at all… Do you have any idea how can I temporarily fix that while waiting for your future theme update?

Thank you !

jegtheme

Hi mandysemaan,

May I know your site url? Can you try to disable other plugin but not the required plugins.

Thank you

kaftakis Purchased

Hello, i would like to know how can i change one existing landing page (with side menu) to a landing page with top navigation menu. I changed that from Theme Customize Style but nothing happens.

jegtheme

hi kaftakis, can you try to check Override Default Navigation Setup , on every your page? it seems if you not able to change it from themes customizer, option for navigation overrides on every page.

Thank you

Hello :) and thanks for your fast reply

This is the website I’m working on

I tried disabling all unrequired plugins, but problem still occurs

All was working fine before the WP automatic updates 4.2.1 followed by 4.2.2 two days later.

Let me know if you need access to the backend

thanks again :)

jegtheme

hi sandragedeon, can you login using account that buy this themes first? we will try to help you with the themes right after you login using the themes.

Thank you

Hi,

The 360 degree slider does not work as normal on Safari 8. I cant control/rotate the image manually. Please advise on any possible solution.

Thank you.

jegtheme

hi projectkanzen, i try our demo on safari 8, its working fine. you can also try it on http://jkreativ.jegtheme.com/flat/

Thank you

dijer Purchased

Hello! If i call menu in cyrillyc aftert save its gone with sub menus. please help!

jegtheme

Hi dijer,

Do you use mega main menu? If yes, please make sure to check the mega main menu option, such as sub menus before save.

Thank you

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