757 comments found

I have a problem with some of the images when I open this template with Safari. They appears with a symbol of interrogation into a blue square and don’t load well. It happens with the logo and some other images.

What’s the reason because this could happen?

Thanks for your help

jegtheme

hi javierhzmartin, can you please give me url where you having problem? i will need to take a look what is actually problem you having right now.

Thank you

cluening Purchased

Hi,

how can I get the newest version of Revolutions Slider with jkreativ? Delete and re-install if Í am on 2.2.3 already and do not want to upgrade to 2.2.4 – or is it not the latest version that you are offering with the theme?

Greetings Chris

jegtheme

hi cluening, we will update rev slider base if we release new update of themes. but if only those plugin still compatible with this themes. we notice several plugin having problem with compatibility of themes so we unable to upgrade those plugin while we update the themes.

Thank you

Hi, Can you please advise on which template is used to create the parallax effect on this example page – http://jkreativ.jegtheme.com/.

Thanks

jegtheme

hi leadspring, its using landing page builder – visual composer. if you need example how to do it, you can using our one click import feature. and please find Jkreativ – Landing Page

Thank you

Default-user

Great thanks

jegtheme

you are welcome leadspring :)

Hey

Love this theme and think to buy it. Please, answer me about of this demo: http://jkreativ.jegtheme.com/photography/masonry-side-content/

Is it possible to load all attached images into browser? Because if the visitor doesn’t scroll down, he doesn’t use the “load more” feature, and he can open only part of all images in lightbox. It is important for my site, because all my galleries content 50-100 pictures for each item.

Thanks!

jegtheme

hi fotomaster, yes it is. we have option to load all image instead of partly load image (using load more feature)

Thank you

Hi, I’ve noticed that some plugins are needed to run properly this theme. Do I have to pay them separately? Thanks and congrats for the theme.

jegtheme

hi miguelmontaner, you don’t need to insert any key within plugin that we include with themes. we are already buy commercial license so our customer don’t need to buy it again. also you won’t need to change any setting of visual composer. it may break themes functionality.

Thank you

Default-user

Thanks! I’ve finally found how to use it. I misunderstood the functionality.

jegtheme

You are welcome miguel :)

Hi i actually purchased, but (installed) Visual composer doesnt show up on pages. Settings are correct (done this 100 times) – pages are activated. Is it possible i have to enter licence information? Thought it’s included?

Default-user

uh.. just fiugred out it does ONLY work on landing pages? how may i activate it for standard pages too?

jegtheme

Hi pat_morita, thank you for purchasing Jkreativ. You can use VC only on Page with Landing Page Template or in Single Portfolio with Extended Layout. Jkreativ doesn’t enable VC on all page template because not all of them has normal layout, or suit to VC itself. Thank you :)

cdaldoss Purchased

Hi, I’ve just installed WPML for multilanguage site and trying to configure it but I got the message that the ..mo files are missing (in spanish and italian languages). the plugin asks me to introduce the text-domain value in view the plugin automatically generate these missing files but I cannot find it.

Could you please help me?

thanks Carlotta

jegtheme

hi cdaldoss, please ask this question on WPML forum it self. they will help you with your problem with WPML.

Thank you

OmegaArt Purchased

Hi, how to create tab in visual TNX ASAP

jegtheme

hi omegaart, do you mean visual composer? also which tab element you mention to? if you mean to use normal tab, you can just click add element, and find tab. you will find tab element to use.

Thank you

Hi there,

good Theme! I like it. Just missing an option to disable “Share buttons” in side content portfolio (facebook like, pin it, google+ ...)

jegtheme

hi pat, you can go to jkreativ dashboard > additional style and put this code into it :

.article-sharing {
  display: none;
}

Thank you

drkrule Purchased

Is there a way that the video description can be displayed below the pop up window with video?

jegtheme

hi drkrule, may i know which window you mean?

Thank you

OmegaArt Purchased

Hi – I have an issue with the Form7 plugin – I used it on my site but when I want to send an attachment I get the message “This form contains fields to transfer files, but the directory for temporary files (/ your / file / path) does not exist or is not writable. You can create or change its permissions manually.” I checked – the “tmp” directory, it exists and I checked if it’s wirttable and nothing chenged. The form works byt no attachments are being sent. Do you have any suggestions what may be wrong?

jegtheme

hi OmegaArt, this question is actually outside of our support scope, but you may try to change user / group where you write the file. try to contact your server administrator for this case. they may have better understanding about this problem.

Thank you

hzwill Purchased

Hi, I want to set team member in homepage with background transparent, just like your shortcode demo site. But I didn’t find where to set, for now, it is white background

jegtheme

hi hzwill, those view only available for flat style. if you are using another style, you may not having the same look.

Thank you

Hi! I have a question. How strongly you “modified” VK, I can use Add-ons to visual composer?

jegtheme

Hi saylife, what modification do you mean? You can display VK social icon with Jkreativ.

saylife

Oh excuse!! I wrote not that letter)))) VC ( visual composer) I can use Add-ons (Brainstorm and Tekanewa) to visual composer?

jegtheme

hi saylife, we are remove several element that we don’t need and we are adding another element that we already have previously. so i think it should not be problem for you to include those plugin.

Thank you

drkrule Purchased

Is there a way so that the portfolio list has custom text, like the side content design? I only get the thumbnail images and i need to add a description.

http://www.agustinaferreyra.com/?page_id=1974 http://www.agustinaferreyra.com/?page_id=508

*Is there a reason why my portfolio have been getting erased all of the sudden?

Default-user
drkrule Purchased

I deactivated all the plugins except Simple Page Ordering. I’m not sure that this is the one doing the post ordering, and I don’t even want to touch it because it may erase all of my portfolio.

jegtheme

hi drkrule, i see you already have side content on your website portfolio. http://www.agustinaferreyra.com/?portfolio=la-cabeza-mato-a-todos-2014 if you need another format of portfolio (not side content) you will just need to change the content.

disabling plugin won’t remove your portfolio. and yes you can try to disable all portfolio that not included with themes. jkreativ-plugin, simple page ordering is one that included on themes so you don’t need to disable it.

Thank you

Default-user
drkrule Purchased

I need the portfolio (link) to have a side content structure, to be more specific. I do know im using the side content format.

Im still getting my portfolio items erased if i reorder the portfolios order.

timoshii Purchased

hi how do i disable the mobile version…my site needs to reflect the desktop format on mobile. the mobile takes away and ruins a lot of the display information

jegtheme

Hi timoshii,

Please follow this link for further instructions: http://support.jegtheme.com/forums/topic/mobile-version/

Thank you

Hello again! I want to know if its possible to have the same css effect that we have here (http://i.imgur.com/HfaDkUu.jpg) for a single photo in my landing page, that will link to another website, which means it will not be linked to a gallery or portfolio page. Thanks.

luizagarofalo

Or maybe take this whole “sectioncontainer” off, with title and stuff.

luizagarofalo

Just discovered how by adding:

 .post-header-inner { display: none !important; } 
jegtheme

hi luizagarofalo, glad you able to resolve the problem.

Thank you :)

Hello my friends, it’s this theme compatible with Ultimate Addons?

jegtheme

Hi ClientesWeb, is it VC addons? I’m not sure yet, but I think it will be compatible as well. Thank you :)

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