96 comments found

Hi,

I have some questions for pre-sale.

Feature:

1 – You can integrate Facebook to log in and register?

Bugs: (or demo mode?)

2 – Compare does not work. When I click the button it directs to the home, and also has an option to compare products.

3 – My card does not work properly. If you add the products by “Quickview” and then add a product for the whole page, all products disappear from the shopping cart.

Thanks

wagnernas

One more question: I can translate theme to other languages??? There is a translation file .csv?

Tks

m_joomlart

Hi wagnernas, Thank you so much for contacting us, there is problem with demo server, indeed there is no bugs like item 2-3 on our site. We will let you now when these are fixed.

For the question of translation, JM Craft does not support translation via csv file but you can make it work on your own, it is not too complicated.

Please let me know if you need more inforamtion

wagnernas

Hi, thanks for reply. You can integrate Facebook to log in and register?

How could i change the header – for example (more categories) i need more place….

regards

m_joomlart

I am sorry for not getting your points. It would be awesome if you can possibly include a screenshot with detailed explanation. I am happy to help you out.

Default-user

this problem we fixed.. but now we could not create the homepage design with the positions :(

m_joomlart

Could you please submit a ticket on our support system. We will debug the root issue of this and send you the feedback soon :)

adfac Purchased

Hi There,

so, in order to get updates for my purchased theme’s extensions, i have to spend an extra $80????

Please tell me I am wrong here?

m_joomlart

Hi, The version of extensions working compatibility on Theme were integrated on theme package. We dont sell extensions separately.

Hello m_joomlart, Thank you for nice theme and have a quick question to setup. Would you check the ticket?

Ticket ID #NDL-560-46508

Thank you : )

Hi, in your demo store can not add any item to the shopping cart.

Where I can modify information newsletter?

m_joomlart

If you want to edit store emails, Please follow the guide below:
1.Log into your Magento admin panel and go to System -> Transactional Emails.

2.On the next page you can edit the raw HTML of the exiting transactional emails or click Add New Template to add a new one.  

3.On the next page, under Load Default Template, select the current template name which you want to edit in the Template drop-down. For instance, to create/edit an email your customer receives  after creating a new  account, select “New Account” in the drop-down.

4.In the Locale drop-down you can select the language of the default template.

5.Click on the Load Template button. This will load the existing template content in the Template Content field where you can change it. In the Template Subject  field you can change the subject of the existing template. In the Template Name field you can insert the name of the template. Make necessary changes to the code in the Template Content field. You can check how the emails will look when sent to your customers by clicking the Preview Template button at the top right. Use the Insert Variable button to  insert existing variables in the template content field.

6.When you are done, click Save Template.

Default-user

No, sorry, I did not explain well.

I want to amend information newsletter module which is right next to this module at No. 9 “Express delivery”.

I want to replace this module subscription via mail by clean HTML.

I remain attentive.

Thank you very much in advance.

m_joomlart

Hi,

Please open file \app\design\frontend\default\jm_crafts\layout\page.xml

Step1:

Find

<block type=”cms/block” name=”position-10”> <block type=”newsletter/subscribe” name=”position-10” template=”newsletter/subscribe.phtml”/> </block>

Replace with

<block type=”cms/block” name=”newBlock”> <action method=”setBlockId”><block_id>newBlock</block_id></action> </block>

Step2:

Login magento backend, create HTML static block with identifier :newBlock

Please let me know ift this works

Hi, where in admin can I change the credit icons in the footer?

m_joomlart

Please change the icon on \mage_tpl\jm_crafts\skin\frontend\default\jm_crafts\images\payment.png

Great theme, however, the review button isn’t working. It will refresh the page but not submit the review?

m_joomlart

Thank you for reporting the error, we will update the package to fix the error soon. You can add hot fix on your theme by removing the file: app\design\frontend\default\jm_crafts\template\review\form.phtml

BPD Purchased

Hi,

How to I remove the settings icon in the main menu?

bpd

luazo Purchased

Why didn’t my website appear jmslideshow although I enabled it? What happened? What should I do?

Thank you very much. Ticket: ZQH-108-73351

m_joomlart

My staff already sent you ad feedback, please check your email!

Default-user
luazo Purchased

I haven’t received anything from your support. Please send again to mrtruongthanhtai@gmail.com

m_joomlart

We just resent the feedbak ,please check you mail box and spam box again :)

luazo Purchased

Hi, I have some questions about this template, please help me, thank you very much.

1. How to hide “Price” of Left bar at product pages?

2. How to hide “Compare Products” of left bar at information pages such as “About us” and “Customer services”.

3. How to hide “Price” and “Add to cart” button of products? No one can see them even if members.

m_joomlart

Thank for leaving msg here but please submit ticket on support system as there should be a detail guide to hide some blocks as your requirement

Thanks

Default-user
luazo Purchased

I haven’t received any replies from supporters for 2 days.

Ticket ID: OOZ-212-57867

m_joomlart

My staff already sent you a feedback. We are so sorry for this delay !

irabc Purchased
how i can make this faster google developer rate this theme 30/100 which is really low can you help me make it faster thanks http://www.irondoorfactory.com/mag https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.irondoorfactory.com%2Fmag
m_joomlart

Could you please submit a question to our support system?

scog40 Purchased

I have just paid you $40 via PayPal to install the quickstart demo theme onto my site. Please proceed asap.

m_joomlart

Thanks, our staff will work on this soon :)

BPD Purchased

Hi,

I have changed the theme colour and logo on my site using this template. However on my iPhone the colour and logo does not show. Is there a place I am supposed to update the mobile version too?

BPD

m_joomlart

We are so sorry that your question was delayed to be answered due to our weekend. Could you please submit a ticket on our support system with detail information of FTP credentials and Site Url, our support stafft will send you a feedback soon!

Hi,

How can I remove the setting icon in the main menu?

Thank you Ticket ID: SOI-282-85845

m_joomlart

Hi, We got your ticket, our staff will send you a feedback within 24hours.

Warning to everyone planning to buy this theme.

We’ve bought this theme, and noticed a lot of bugs related to incorrect Javascript in this theme. I contacted Joomlart through their ticketing system. It took ages to get an initial response (more then 7 days) but then still no solution at all.

This theme is full of errors, based on an other master theme so you can’t make a new child theme from it yourself etc.

It’s really a shame for the ThemeForest community that this seller is allowed to sell something like this with a lot of errors.

Be aware – you won’t be able to use this theme for IE visitors as the javascript errors make your site not working for them.

m_joomlart

Hi leadmedia,

First of all, it is clear that you are not happy and this must be our bad not to solve your problem properly.? The js bug is a minor one which has been fixed already in our demo site as we mentioned in previous reply. The hot fix version will be up in a few days.

Leadmedia, we could not debug and help you through this problem without your mutual support – which in this case is the fpt credentials. We surely could give you the actual bug fix applicable for our demo, but this might not work for your own site.

This hot fix version of Crafts, however, is sent directly to you via your ticket in JoomlArt system. Pls follow the ticket.

Hope it helps. 

Kind regards,

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