51 comments found

Amentis Purchased

I bought this template because it’s looking awesome. But to handle it is really hard: there’s no documentation at all. I already worked with some other templates and there came ALWAYS a documentation with it. But OMNIA has nothing to guide the users – that’s poor service…

So I have to figure out by myself some important things: what module class suffixes are you using for this template? Which style has to be used within the Helix Framework when creating new positions? Or how can I prevent the logo and the menu bar from resizing so small when scrolling down the page?

I wrote my questions in the forum and also sent you a support ticket with high priority, because I have to develop this template for a clients website. But still I got no answer. Is this what you call “Support 24/7”??

I know the Helix Framework very well and I can surely figure out all this issues by myself, but this costs me a lot of time I don’t have!

OriginalJoomlaMan

what your ticket ID?

polxxx Purchased

Always on the logo size, if I change it, with safari and chrome logo stretch, I could not fix it, I can not find the way. There seems to be a specified size to 70px width. I’m not the only one having this problem, you may write directly a solution here. thanks a lot

OriginalJoomlaMan

hello, could you please leave us a ticket on our website www.joomlaman.com where our team will help you. thank you!

Default-user
polxxx Purchased

thx, solved by myself, for the others having the logo resizing problem… Go to template manager >> Layout >> click on the logo box gear and increase span to “2” or “3”, then decrease the span of menu box. Impressed from Helix!

OriginalJoomlaMan

;) yep, i want you ticket for us and where i will show for you that setting in template manager :)

spyzed Purchased

Hi,

Can’t seem to show the social icons, search icons on the screen, can you please help?

Also the slideshow does not seem to have the type of effects we wanted as with the demo, even the left and right buttons could not be found.

Please help!

Rgds Darren

OriginalJoomlaMan

Hello, Could you please submit to our ticket system www.joomlaman.com where our team will help you. Thanks

This is without any doubt THE WORST template I’ve ever worked with. No documentation, extremely irritating bugs on almost every page, site not able to reload, pages are blank from time to time, and so on. And, yes I have installed the quick install package.

This is the 40 template I’ve set up, and the first I’m having these problems with. Nothing wrong with either my computer OR my host/webhotel or anything else (I place all the pages I create the same place).

I’m removing this template now, consider my $45 lost and will never again buy anything from Joomlaman. I cannot use more time on this template, my costumer is expecting a new site within a few days, so I have to start from scratch with a template that’s actually working.

OriginalJoomlaMan

hello, sorry for this problem, but we can support you via email, ticket forum and skype, why you dont contact with us? let me know

Hi, Im new to this. How do I install the template? Im using godaddy.

OriginalJoomlaMan

Hello, please post ticket for us on www.joomlaman.com where our team will help you install correctly. Thanks!

Hello, does this template come with the slider that is in your home page of your demo?

OriginalJoomlaMan

yes, this component will send to you once you bought that

Hi, nice template but i have a truble. How can i add more “team” content box to my frontpage. Now, i have only 3 pieces in my “MEET THE BAND” block!

OriginalJoomlaMan

You can create more column in helix layout tab! Thanks

Hello, I would like to know if the User login feature is only for user to log in before adding content, or can it be used to allow access to some restricted parts of the web site?

Same question for forum. You have different levels of users. Can we create threads accessible to certain levels only?

Thank you for your help!

OriginalJoomlaMan

hey CameleonQc yes, on joomla 3.x ready support it, you can manager level user and assign via group user

Default-user

Thank you for your quick reply, it’s much appreciated!

OriginalJoomlaMan

You are welcome ;)

mrtyu Purchased

Hello,

as I installed the theme as a quickstart package, I noticed, that all images that are in the demo installation are simply missing! Instead of them I only see “joomlaman” blank layout / prototype images. Also in the separate theme folder only layout images are included. Could you, please, tell me, if there’s a way to get the sample images from the demo version? Otherwise it’s a great pain to present the installation to the customer…

Best, Dimitri

OriginalJoomlaMan

hello, sorry, in package we not include real image because Themeforest term not allow we todo it. Thank you!

Hello, I was testing the “Home -> Photography” version, it looks great but I noticed the parallax scrolling modules completely disappear if the screen dimensions get too small or if you visit the site on an iPhone for instance.

Is there any way to keep them from disappearing on the smaller screen devices,etc.?

Thanks

adliamis Purchased

I have an issue with JM omnia template (themeforest-5840684-jm-omnia-multipurpose-responsive-joomla-template). WhenI try to use it in multilingual mode and particularly the first menu item (HOME) wasn’t accepted any backend menu item adjustment. I googgled about that issue and no result, however many users had faced same issue so you probably already aware about that issue. So, please help me, send me a solution you have about that issue. i have a 2.5 Joomla Version

PS. Because it is about the corporate site, the case is extremely urgent, thank you for collaboration.

Default-user
adliamis Purchased

I have already read this stuff which you posted several times above but i still have no any spescific answer from you.

Default-user
adliamis Purchased

i stil have any specific answer from you as this link i read it several time above without any result.Could you be more specific to my problem?

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