46 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Amentis Purchased

I bought this template because it’s looking awesome. But to handle it is really hard: there’s no documentation at all. I already worked with some other templates and there came ALWAYS a documentation with it. But OMNIA has nothing to guide the users – that’s poor service…

So I have to figure out by myself some important things: what module class suffixes are you using for this template? Which style has to be used within the Helix Framework when creating new positions? Or how can I prevent the logo and the menu bar from resizing so small when scrolling down the page?

I wrote my questions in the forum and also sent you a support ticket with high priority, because I have to develop this template for a clients website. But still I got no answer. Is this what you call “Support 24/7”??

I know the Helix Framework very well and I can surely figure out all this issues by myself, but this costs me a lot of time I don’t have!

OriginalJoomlaMan

what your ticket ID?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
polxxx Purchased

Always on the logo size, if I change it, with safari and chrome logo stretch, I could not fix it, I can not find the way. There seems to be a specified size to 70px width. I’m not the only one having this problem, you may write directly a solution here. thanks a lot

OriginalJoomlaMan

hello, could you please leave us a ticket on our website www.joomlaman.com where our team will help you. thank you!

Default-user
polxxx Purchased

thx, solved by myself, for the others having the logo resizing problem… Go to template manager >> Layout >> click on the logo box gear and increase span to “2” or “3”, then decrease the span of menu box. Impressed from Helix!

OriginalJoomlaMan

;) yep, i want you ticket for us and where i will show for you that setting in template manager :)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
spyzed Purchased

Hi,

Can’t seem to show the social icons, search icons on the screen, can you please help?

Also the slideshow does not seem to have the type of effects we wanted as with the demo, even the left and right buttons could not be found.

Please help!

Rgds Darren

OriginalJoomlaMan

Hello, Could you please submit to our ticket system www.joomlaman.com where our team will help you. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This is without any doubt THE WORST template I’ve ever worked with. No documentation, extremely irritating bugs on almost every page, site not able to reload, pages are blank from time to time, and so on. And, yes I have installed the quick install package.

This is the 40 template I’ve set up, and the first I’m having these problems with. Nothing wrong with either my computer OR my host/webhotel or anything else (I place all the pages I create the same place).

I’m removing this template now, consider my $45 lost and will never again buy anything from Joomlaman. I cannot use more time on this template, my costumer is expecting a new site within a few days, so I have to start from scratch with a template that’s actually working.

OriginalJoomlaMan

hello, sorry for this problem, but we can support you via email, ticket forum and skype, why you dont contact with us? let me know

  • Bahamas
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
al-saadiq Purchased

Hi, Im new to this. How do I install the template? Im using godaddy.

OriginalJoomlaMan

Hello, please post ticket for us on www.joomlaman.com where our team will help you install correctly. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, does this template come with the slider that is in your home page of your demo?

OriginalJoomlaMan

yes, this component will send to you once you bought that

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