UberThemeTeam

UberThemeTeam supports this item

Supported

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from UberThemeTeam:

DISCLAIMER: We support through UberTheme system ONLY. Comments in this thread barely reach our Technical Support team. Should you have any technical issue, kindly follow these steps to contact us:

  • Step 1: Submit your question to UberTheme
    1. Go to http://www.ubertheme.com/questions/
    2. Fill in the question information
    3. Provide ticket details with your email address (don’t worry, we’ll NEVER spam!)
  • Step 2: Leave your Question link under Comment tab in this thread (highly recommended)
Please note:
  • Support time: Monday – Friday 8AM to 5PM GMT +7
  • Response Time: Within 24 hours (1 business day)
  • Support is not available on Saturday & Sunday due to our weekend break
Items support includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Items support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
Installation Services:
  • Quickstart installation services cost $40, how to purchase:
    1. Go to http://www.ubertheme.com/questions/
    2. Select “Installation Services” Category
    3. Provide credentials to install your website
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