Support for JM Wall - The Ultimate Responsive Magento Theme

UberThemeTeam

UberThemeTeam supports this item

Supported

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from UberThemeTeam:

DISCLAIMER: We support through UberTheme system ONLY. Comments in this thread barely reach our Technical Support team. Should you have any technical issue, kindly follow these steps to contact us:

  • Step 1: Submit your question to UberTheme
    1. Go to http://www.ubertheme.com/questions/
    2. Fill in the question information
    3. Provide ticket details with your email address (don’t worry, we’ll NEVER spam!)
  • Step 2: Leave your Question link under Comment tab in this thread (highly recommended)
Please note:
  • Support time: Monday – Friday 8AM to 5PM GMT +7
  • Response Time: Within 24 hours (1 business day)
  • Support is not available on Saturday & Sunday due to our weekend break
Items support includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Items support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
Installation Services:
  • Quickstart installation services cost $40, how to purchase:
    1. Go to http://www.ubertheme.com/questions/
    2. Select “Installation Services” Category
    3. Provide credentials to install your website
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