Hi, I want to insert only 3 portfolio in center of Homepage, without movement… is it possibile? How I can make this? Thanks
Hi! You should edit layout styles file. Please send us a private message, we will try to help you. Thanks.
I was wondering if it’s possible to remove category “ALL” in a portfolio gallery? What I mean is that I would like to see only categories (subfolders) instead of all pictures on the main page of gallery (portfolio). Thank you very much!
Hi! Please provide access to your website. We will try to help you. Thanks.
I’ve already sent you an e-mail. Thanks
Hi! We’ve emailed you. Thanks.
congrat for your template (i bought it)
i would like to add a text box (centered) with a few informations of my firm just behind the slider on the homepage. How can i do that ?
Thx for your help
I want to remove the front slider Please help me. and also want to change the menu location.
Hi! Please send us a private message with your question. We will try to help you. Thanks.
how can i make this theme unresponsive?
Gallery issue. Which gallery is the demo using? I am copying the demo instructions to create a page and portfolio post. However I cant get it to display in “gallary template” form. only standard and the others. It never shows the image box function like the lightbox. I just want a simple gallery with 10 pictures without a side bar like in the demo page. I have tried several gallery plugins but they dont work. also installed prettyphoto media. Still dont get to scroll my images. just a blurred static image. Cant figure it out. website at http://www.aswadali.com. I am still constantly updating and playing with it. Please advise. Do I even need a gallary plugin or can I just insert images with wordpress like instructions say? running wp 3.9. and latest wordpress ajax john smith theme. Thank you!
Hi! Have you set portfolio page template? Please check documentation carefully. Also you can provide access to your website. We will try to help you. Thanks.
Hello, I’m an hosting provider.
I’ve a problem with a site of my customer with your theme: He say it’s an hosting problem, and I’ve see other people with the same problem here.
The problem is pretty simple: with this theme, wordpress stop working with too many loop redirects. I’ve see other questions with same problem, and I think they have solved. Can you tell me how?
HI! Sorry for late reply. We know about this problem, but we have no a solution. Because providers solves it independently, but no one shared a solution. We’re trying to solve this issue. Thanks.
Hello i have WP Slider Plugin to create slider in a page. but when i click the page it doesn’t load, but when refresh the page it loads. Please help me.
Hi! We provide support to our customers directly. Please use your buyer account. Thanks.
Hi…the demo is great but is there anyway to slow down the side to side? Its extremely fast.
HI! Of course you can slow down slider parameters. Thanks
I can’t get the shortcodes box to show up when I am posting. Please help!
Hi! This is a known bug in wordpress version 3.9. We will solve this issue in the next update. Thanks.
How can i add several images to the portfolio gallery page?? I tried to add media several images one after one. but it doesn’t work. when i add only one image to the post it is showing. The tutorial is showing adding only one image to the gallery type of the portfolio post. can you help me??
HI! Please provide access to your website. We will try to help you. Thanks.
Thanks. sent to your email.
When can we expect the update of this theme? The update that should fix the problem with the shortcodes in wordpress 3.9?
Hi! We’re working on the update. Update will be available soon. Thanks.
Hi! Thanks for your review. Please check update list
11.07.2014 - Update - v1.5 - WP3.9 Compatible, minor bugs fixed
Recently purchased the theme and saw that it does not support sending files by contact form.
We got in touch and said they would analyze it and would put some solution in next update.
The update was done but apparently not attempted to correct this error.
We ask your help for a solution to this problem because this function to send files is important for our project.
If there is any other solution to the problem ask you to inform us what we can do.
We await response.
Hi! This is a known bug. We are working. Please check the new updates. Thanks.
We need an answer from you on when they will fix this error.
There is more to come out with an update to fix the problem?
We need this field in our project.
Tested with the new updates available so far without success.
We can spend our data ftp and you help us?
I await response
Hi, can you add soundcloud support to the front page please? Would there be an extra cost? Preferably the new sound cloud standalone player with artwork capability. Thanks Dan
Hi! Please send us a private message. We will try to help you. Thanks!
Mobile Debugging Issues
I’ve built the theme out with virtually no custom CSS except for hiding the portfolio categories (set to display:none;). My issue is on mobile devices. The front slider is non-responsive to taps, as well as the title of the site which links back to the home page. What is the fix here?
Also, the front slider does not respond well to swipes. It jumps around and loops on one or two of the images.
I need to show first two thumbnails of the homepage slider reel as a video and they should open a video only while playing in lightbox. and the third thumbnail should open only gallery images. So I want to separate the video and images in two lightbox. can you please help me on this ?
We were not expecting this kind of support with the purchased theme. we have received a reply after 6 days and that is to ask for the website url. Some people has asked for support before 28 days and they are asking for website details now. Disappointing.
Please treat with understanding. In our country there is a war. We do not have time to quickly respond on all comments. Thanks.
Ohk… Got it now.. Sorry for that. Thanks for reply.
Please send us a private message with your question. We will help you. Thanks.
When you mention is a Translation ready, what do you mean? Works well with pluggins like qtranslate o wpml ? if not, any other recommendation to use multi language pluggin.
Thanks a lot,
Hi! Yes, it means works well with plugins like qtranslate and wpml. Thanks.
OK,thanks a lot. Does it work with the current WP 3.9.2 version?
Hi! Yes, Current theme works with wp 3.9.2. Thanks.
Hi again! I just find out there is now WP 4.0 and I was wondering if it’s working fine with the newest wp version?
Hi! Yes it works with 4.0! Thanks.
I have worked with this theme, it has a fabulous structure, clean code and good quality. The topics are original and well developed, not problems.
And if you have any problems the support is great, fast, efficient and very pleasant.
Thanks for everything.
Hello, I want to ask some things, before my purchasement so as to be sure…
1st Is it possible, to have in each portfolio-page different background?
2nd Is it possible to add one more menu position, in right top of the template? Or there is only one position for the menu?
I was asking a prepurchase question 5 days ago… Im wondering if I buy… the after sale question after how many days will you respond? Bad support I guess!!!!
Hi! Sorry for the late reply. 1. No you can’t change background images for each page separately. 2. There is no option to change menu position, but we can help you to make any changes you need. Thanks.
As for my second question, I should be more specific… I want 2 menus, the one as already appears, and one more. is this possible?
Plz, answer to me as soon as possible, so as to go further, I found a way to add one more menu. Last question so as to be sure, is that I have found plugins that changes the background in every page (https://wordpress.org/plugins/background-manager/). But plz can you tell if will work to your theme/ (can you check it with your theme)? Plz answer because my client wants to start the job!!!
Hi! I really need a method to upload multiple images in the same time… it’s possible??
Hi! Current theme doesn’t support multiple images in the portfolio section. Thanks.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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