215 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I love your theme ut i need to have my website in french and english; When you mean translation ready – does it mean i can have it in both lange with a language selection on the home page? best, camille

Default-user

moreover, can i change the image background per pages?

FXoffice

Hi! 1. No, You can use only one lang – english or french. 2. You can’t change the image background per pages. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Just have a question on the mobil side of the site. I tested out your mobile version and it works just fine but the version that comes up on my site it all jacked up. Can you take a look and see what would cause it to look this way? Thanks.

skydigitaladvertising.com

FXoffice

Hi! Try to reduce the logo dimensions to 310×186 pixels. Thanks.

Default-user

Still no luck. Now I get “Safari cannot open the page because of too many redirects occurred” on my iPhone. Thoughts?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
yanbank Purchased

Hello there,

I just recently bought your theme, and its really great! However, I would like to change one thing in the single page layout with left sidebar. More precisely, I would like to get a bit more space for text/image content. When I’m changing grid space from ‘16’ to ‘18’, widgets and text in sidebar goes downside instead of sitting in proper place. Is there any way to simply get some more space without ‘touching’ sidebar?

FXoffice

Hi! Please provide your website url. We will try to help You. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi , I’m getting a bit confused about how to allocate items into a lightbox. i watched the videos within the documentation, and follow it. but the video didn’t explain how you allocate multiple items to appear in the lightbox (e.g. of 1/4 when you click to enlarge)?

FXoffice

Hi! Please provide your website url and specify at what step you mess. Thanks.

Default-user
Hi there, actually I can see how that works now (not 100% sure, but it is working), The question I have now is, on the splash page, how do I control the order of the front sliders, oh and how do I control the speed of the front sliders? here is site: http://baywaterpools.com.au/staging-auxiliary/

cheers -Joel

FXoffice
Hi! 1.Thumbnails are displayed only in reverse order of posts date. 2. You can control the speed of the front slider in js/main.js file. Line 458 and 461
 ul.stop().animate({left:0}, 2000)
and
ul.stop().animate({left:max_pos}, 2000) 
change 2000 to your number. Thanks.
Default-user

ok cheers

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Hello,

Thanks for your great template !

I would like to updated my template but i don’t know about the procedure. Do you have an article about “How to updates a template?” or “Steps to update a template?”.

Thank you per advance and sorry for my english.

Sincerely.

FXoffice
Hi! You should to re download and reupload the theme to server your_website_url/wp-content/themes/ folder. If you have any questions, please feel free to ask. Thanks.
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Is there an easy way to have “related posts” be related to a certain tag? For example, I would like my portfolio posts to only show other portfolio posts under the “related” links. As of now, it’s showing blog postings.

Thank you.

-Mike

FXoffice

Hi! Please contact us via private messages and we will send you an instructions. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Thanks for all the help so far. Have you guys thought about putting the page title (logo) to be left aligned when the theme shrinks with window size? As of now it cuts off my name.

FXoffice

We recommend you to use any graphic editor and create your image-logo in png format. Maximum image dimensions 310×186 pixels. Thanks.

MikeQuell

I don’t get it. I’m just using the default setup with text as my name. You recommend I create a logo of my name with an image file instead? I would think making the text shrink and be “responsive” would be easier.

FXoffice

Hi! We’ve emailed you. Thanks.

MikeQuell

Thanks so much for the help! It worked great.

FXoffice

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have downloaded this theme and when I install it though WordPress it doesn’t load up my webpage. I have also transferred it to the themes folder via Filezilla but I still won’t load. I keep on getting this message:- https://drive.google.com/file/d/0B3taZfUHXrPOVnNRM3RMbmxQR1k/edit?usp=sharing

Please can anyone help.

I really need to get my website up and running.

Thanks

Mark

FXoffice

Hi! Try to disable the ‘under construction plugin’ or other like. Thanks.

Default-user

I have done this and still will not load the theme. The same redirect message comes up. I don’t see what I have done wrong, I have downloaded other themes and they activate fine. What else could be causing this problem? Thanks

FXoffice

Hi! Try to contact to your hosting provider or try to reinstall wordpress installation. Thanks.

Default-user

I have reinstalled WordPress and I still have the redirect loop message. Unless you can resolve this issue I will demand a refund. There is no reason why out shouldn’t work from my side as I have gotten various other themes to work, but this one doesn’t. Hopefully you can resolve it. Thanks

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

Hello, I was just wondering for the logo, instead of text can I use PNG file?

FXoffice

Hi! Of, course you can use any image-logo. Thanks.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
destef1 Purchased

Hi I have bought the theme and have a couple of simple questions. I belive this information should be contained in the support documents.

1. What is the optimum size for background slider images?

2. What is the optmium size for front page slider images

3. Where do you get the background texture over lay flies?

Thanks

FXoffice

Hi! 1. Background slider images – 1600×1000 pixels. 2. Front page slider images – 361×452 pixels. 3. Some demo textures you can find in john_smith_wordpress_theme/images folder. Thanks.

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 2-3 years

Where can I change the font for the menue? I wanna have the Font Leroy Brown only there.

FXoffice

Hi! You can’t change menu font without css skills. Try to use wordpress font plugins. If you need help, please send us a private message we will try to help you. Thanks.

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 2-3 years

Can you also please explain the class=....... and marg_ ….. I never worked with that and I want to change the Text in Post and Pages.

Also I wanna know how I can get several pics into an image lightbox shown. Really don’t understand all the tutorial, they are only for one pic.

This is really annoying me.

FXoffice

Hi! Please send us a private message we will try to help you. Thanks.

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 2-3 years

Hi there. I got loading issues on iPad at Safari Browser. Also the loading time is really slow at some browsers. I checked all the plugins. This can’t be.

What could be the problem?

FXoffice

Hi! Website’s speed may depend on your hosting. Please check web hosting settings. Thanks.

Default-user

I installed cachify on my webside, now it’s faster…But still have an issue with Samsung Galaxy. The Pics in the Front Slider (Chrome) just still disappear when I “klick” on then. I can see only a black bar and I have to refresh the homepage. What could it be? And another question: Is it possible to change the Social Media Icons and maybe replace flickr with pinterest?

FXoffice

Hi! Thanks for bug report. 1. We will test our theme with Samsung Galaxy in a few days and will find a solution. 2. All social icons you can find in the images folder and in the psd files, where you can modify your flickr icon to pinterest and save with the same name.(you need photoshop skills) Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Pre-purchase question . . . Is it possible to set up Woocommerce with this theme and is there a social sharing plugin for liking pages and posts that works as well?

FXoffice

Hi! Current version doesn’t support woocommerce plugin. Thanks.

rjalexis

Is there a social sharing plugin for liking pages and posts? You know . . . to show at top of post to share post?

FXoffice

We can’t recommend anything, but we will help to set up. Thanks.

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 2-3 years

me again. How can I remove “Related Posts” from the Blog Page?

FXoffice

Hi! Please open single.php file in the text editor and remove lines 21-26. Thanks.

Default-user

Thank you

FXoffice

Welcome!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have downloaded this theme and when I install it, my web no worked.

I have change the thema and my webpage working well. I installed again this thema, the same redirect message comes up. I don’t see what I have done wrong, the wordpress 3.7.1

I have downloaded other themes and they activate fine. What else could be causing this problem? Thanks.

My English is not very good, sorry

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Default-user

I am changing server at this time, as the web has installed on the new server, I will send the data to the web access. I hope you can solve the installation problem. Thank you very much.

FXoffice

Hi! We’ve not received your message with access data. Please send it again. Thanks.

Default-user

Dear friends: I tried to activate the template again, but it does not work. Is it possible provide me a private email to send the keys to my website?

If not I’ll be forced to request a refund? thanks

FXoffice

Hi! You can find contact form on our profile page. Thanks.

Default-user

good morning the other day, send my password and my website. Have you been able to access? I need to finish the web and I’m pendinete whether or not I can install your template. thanks

FXoffice

Hi! We’ve emailed you. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Bridgie Purchased

Hi I am trying to insert a map to the contact page but every plugin i try does not show up?

Default-user
Bridgie Purchased

also what size should the portfolio images be on the front? thanks

FXoffice

Hi! Try our google map shortcode, for example

[map src="https://maps.google.com/maps?hl=en&q=Chicago+IL&iwloc=A&z=14&t=m&output=embed" width="426" height="270"]

Portfolio images should be 361×452 pixels. Thanks.
Default-user
Bridgie Purchased

Perfect, thanks :)

FXoffice

You are welcome!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hello, FXoffice, Quick question, How can I increase height on gallery page(2 col theme)? I mean I want to set thumbnail image like square. need to increase thumbnail image’s height?

Let me know Thank you!

FXoffice

Hi! Please open theme-init.php file (your_website_name/wp-content/themes/john_smith_wordpress_theme/includes/theme-init.php). Find line 19 –

add_image_size( 'portfolio2-post-thumbnail', 470, 238, true ); // Portfolio 2 columns Thumbnail

and change thumbnail dimensions (default height=238px). Save and re-upload file to the server. Thanks.
Default-user

Yes It works. but need to re-upload images. Thank you for your great support.

FXoffice

You’re welcome!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Guys, I just updated wordpress, now I can’t seem to switch images in my main gallery by clicking on the controls – actually, they vanished – any updates coming up soon?

FXoffice

Hi! The image (with name “shamanorcweb.jpg”) height is too large. Max-height should be 800px, and width 930 pixels. Thanks.

Default-user

Hey, I changed all the images to that frame, and the problem is not solved yet. SOMETIMES, when I click on a random image, it goes ok, but sometimes, the “next/previous” menu doesn’t appear, and even the images don’t come up sometimes. Also they still appear in a different order. If I click on an image, sometimes, the next one is shown.

FXoffice

Hi! Please provide access to your website. We will try to help you. Thanks.

Default-user

Sent an username and password to your profile. Please check it under drehmeister@gmail.com

thanks for all the help so far.

André

FXoffice

Hi! We’ve emailed you. Thanks.

Default-user

wrote back :) thanks

FXoffice

Hi! We’ve emailed you. Thanks.

Default-user

wrote back again, thanks.

FXoffice

Hi! We’ve emailed you. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
yanbank Purchased

Hi there, I’ve sent you an email with a small problem I found while configuring gallery/portfolio. Hope that you received it already ;)

FXoffice

Hi! We’ve emailed You. Thanks.

Default-user
yanbank Purchased

Reply sent. Thanks ;]

Default-user
yanbank Purchased

I’ve sent you an email like a week ago. Could you please help me with this small problem? And by the way – Merry Christmas ;)

FXoffice

Hi! Sorry for the delay. We’ve emailed you. Thanks.

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