I have just updated my site with the latest Woo Commerce plugin 2.2.3. Ive checked my woo Commerce status report and it shows that some Woo Commerce php files in my Joop Theme folder are out of date. Will the next Joop update resolve this?
Thanks for posting. There are lots of complaints about the latest version of Woocommerce on the Wordpress forums.
We’ll wait updating our Joop-Woo files until most issues in the latest Woocommerce plugin are solved. We advice you to run Joop on the previous Woo version until they’ve fixed these issues, and we have updated Joop. We’ll send a notification here and via f & t
thanks for your quick reply and advice.
Hello…. I am new on this so I was triying to use the portfolio full screen on my web (the homepage) but I can do that Is there a shortcode or something that I missing for making happen? Thanks a lot
In my theme there is no possible to use as a background an image nor slider I used the joop options in the page that I want to show up (a slider) and when I publish or update it does not save the selection of the specific slider or image. So the page looks like this https://dl.dropboxusercontent.com/u/1332139/Imagen4.jpg By the way, I can not access to your support page
You can not access our support page….
Well until there is a PURCHASED button next to your name you’re not getting any support. Maybe you need to purchase a copy of JOOP and enter your purchase code?
I’m trying to recreate the demo layout of the Joop client page, but the full width setting defaults to the page format, ie I don’t get a wide screen layout like the demo.
How do i set for wide screen layout?
Hi Olivia, please register for support via www.theme-dutch.com. Our support staff will help you for theme related questions there. Thank you very much in advance for your cooperation.
I just found an error with my Joop theme.
Warning: include(LS_ROOT_PATH/wp/shortcodes.php): failed to open stream: No such file or directory in /home/mooshico/public_html/mooshimode.com.au/wp-content/plugins/js_composer/include/classes/vendors/plugins/class-vc-vendor-layerslider.php on line 62
Warning: include(): Failed opening ‘LS_ROOT_PATH/wp/shortcodes.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/mooshico/public_html/mooshimode.com.au/wp-content/plugins/js_composer/include/classes/vendors/plugins/class-vc-vendor-layerslider.php on line 62
Could this be causing the problems Im having ?
Hi MooshiMode, please register for support via www.theme-dutch.com. Our support staff will help you for theme related questions there. Thank you very much in advance for your cooperation.
Yesterday I saw my friend use this theme of yours and I was really interested also. I have two questions:
1. Once I bought this theme, could you install it for me with integrating this plungin seamlessly. I want to buy this two but worried about if they compatible . http://codecanyon.net/item/woocommerce-custom-tshirt-designer/5185471?WT.oss_phrase=tshirt&WT.oss_rank=4&WT.z_author=wpproducts&WT.trending=trending&WT.ac=search_list
2. I found one question from one guy above as below:
‘I have just updated my site with the latest Woo Commerce plugin 2.2.3. Ive checked my woo Commerce status report and it shows that some Woo Commerce php files in my Joop Theme folder are out of date. Will the next Joop update resolve this?’
Can I ask if you have solved this and what’s the right woocommerce version for this theme?
Thanks very much.
and of course I will pay extra fee for the install. How do you charge this?
Hi, sure we can do that for you. Please visit www.theme-dutch.com for more info about our setup services and send us your request. We will Reply with a price quote.
2) release update 1/2 weeks
Hello, the Picture of the cool young Boy in the JOOP Themes (Kids Fashion) i want use it and i need the Licence for this. I want to use it for the FACTS Themes (brand communication).
We bought this image via Fotalia.com
Good luck with theme FACTS
Hello, another question. If i take the BOX Themes there is no Shop function. But if i install the WooCommerce Plugin, it works together with the BOX Themes? Thanks
The BOX is not Woocommerce ready. FACTS is Woocommerce ready.
Ok. Thanks a lot. Now i take the themes FACTS. Maybe you could tell me the Fotolia Number from the Child. I’Dont find it. I found it many times at Google but not on Fotolia. Thanks
Sorry, our co-worker that used this images has the weekend off. Good luck!
There is a bug with Safari. In the topic “sliders” If the “post count” is greater than 5 then the thumbnails never change.
Only the background image changes.
Hi Glivet, thanks for posting. If you’re willing to post it in our https://theme-dutch.com/forum/joop-wordpress-theme/ our developers will check it out. They screen the forums on our website.
What a pity, the “joop” theme is a disaster with the iPad (tested with Safari and Chrome)
We’re going to look into it!
Thanks for posting
I need help.
I have installed this theme, and I’m sorry to tell you but it’s not working correctly with wpml. I’m not sure why this issue but I can replicate it on both test websites I’m currently working on.
The problem is this:
The theme doesn’t show up the home page in an other language but English. The content, that is. The page loads up just fine, but no content is displayed. Yes, I have translated all the content.
I have used the Home Variation 01 with child page Home. For English, it displays the page just fine, but when switching to Romanian…well.. I can only see the header and the footer. The content of the page is missing.
Looking forward to your reply. The sooner the better because I need to set up this theme on my client’s website and I can’t do it when no content is shown for the Romanian language.
Hello wp kitten,
I don’t see a purchase badge, and for support you can register at our website www.theme-dutch.com
My boss purchased this item (http://themeforest.net/user/hogash)
Hello, Mike. I have registered to your “support forum”. 3 hours ago… are you guys online here 24/7 to check the sales and direct people to your “forum” and only 1 minute per week on the “forum”?? I’m just asking, you know, because I was kind of hoping that you being online here might as well check the forums… Like I mentioned above, I need a solution for this as soon as possible, it’s for a customer of mine. Thank you in advance
Our support staff members need to verify your ’’envato badge’’ in order to provide support. Please provide your bosses purchase code of JOOP to your profile on theme-dutch.com.
Free support is within 24-48 hours.
Premium Support is within 12-24 hours incl. ticket support.
Thank your for your reply.
I did provide that code, because you cannot register to your forums without it.
I will check again my profile page on that forum and if it’s not there I will add it. But please tell me that that’s not the reason I got no replies so far, I would be very disappointed
Have a good day!
Thank you for adding your purchase code. Our staff will check your support request and provide feedback. Response time on the forums:
Free support is within 24-48 hours. Premium Support is within 12-24 hours incl. ticket support.
Looking forward to your support staff’s reply then
We are very interestet to buy this theme. But we have a little Problem.
Our Customer uses IE11 on a 19”-Screen with a 1440×900px Resolution and in the preview page, the page title is a little bit under the menu-bar. After we reload, it is as it should be. Is this a bug or is it a problem for the theme to fit this?
Hope this is a small issue.
Thanks for your interest in our theme.
Is it possible to send a screenshot using IE11 on a 19’’ screen with 1440×900px resolution, so we can have a look? You can send it to firstname.lastname@example.org. Thanks a lot in advance.
I buyed the theme now to have a look at it. But its still there. I’ll send you the screenshot in the next few minutes. Thanks!
EDIT: Screenshots are sent.
UPDATE available ’’JOOP’’ Full screen woocommerce wordpress theme! Version 1.6
Update – WordPress 4.1
Update – TD Shortcodes 126.96.36.199
Update – Woocommerce 2.2.8
Update – LayerSLiderWP 5.3.2
Update – Visual Composer 4.3.4
First – Thanks for your fast Support! The first Problem is solved!
But i’ve got another – i think this one will be a little one.
In Google Chrome, Firefox, Safari the slider works fine. But in IE11 i have to resize the windows before the image shows up. Is there a way to display the image as it should?
sorry i forgot to mention – TIt’s about the LayerSlider option. The Image works fine in every browser.
Thanks for posting. Please take the effort to post in the JOOP support forum via https://theme-dutch.com/. Our support staff will help from there, and then we have all possible issues at one place.
Thanks in advance for your cooperation!
We managed to translate the theme except for the searchbar, where can we translate that?
Used .mo & .po fils but nothing is changing.
Can you please post this in the JOOP forum via https://theme-dutch.com/ Our developers check the forums for issues on our themes. Or, maybe you’ll find the answer there already. Please don’t forget to add your purchase code to your profile while registering, so you will appear as a verified customer at the front-end.
Alvast heel erg bedankt voor je moeite!
I dont see where to register?
You’ll find the register button on the homepage.
Direct link: https://theme-dutch.com/register/
Is this theme compatible with woocommerce 2.3.7?
And where can I get: WPBakery Visual Composer update?
We are running Joop 1.6
Hi Travis, this is our latest version
Version 1.6 – 8 jan 2015
We suggest to wait with updating above until we do.
This can prevent possible issues.
How hard is it to customize the header/menu area? size wise? colour, size etc.?
You’ve Unlimited color options menus, headings, breadcrumb, content, buttons, social icons. Menus font sizes can be selected as well. On the theme’s info page you can see all its features. Thank you!
Title on the product page is repeating itself and i want to remove the second one as well as the related products showing up, can I do this?
Thanks for posting. Please take the effort to post in the JOOP support forum via https://theme-dutch.com/. Our support staff is happy to help from there. Please don’t forget to add your purchase code to your profile while registering (if you’re not a member on our forum yet).
UPDATE JOOP Version 1.6.3
- (Security) Update prettyPhoto 3.1.6
- (security) Update WPBakery Visual Composer 4.5.3
– Update TD Shortcodes 1.7.1
Hi I get a frontend whitescreen if I enable woocommerce. any idea? Its the latest wc.
our sincere apologies for our late response.
we provide support via our forums: https://theme-dutch.com/support-forums-main/ (JOOP)
Woocommerce should not cause issues. Maybe try to disable other third party plugins, and check Woocommerce again.
Hi, pre sales questions: 1. Is it possible to add portfolio to categories? 2. How can JOOP theme show multiple portfolio items on single page. Is this the only way to shop multiple portfolio items on single page (category). https://theme-dutch.com/presents/joop/portfolio/ 3. Is it possible to add multiple portfolio pages (one portfolio page for one category). 4. In case of large number of portfolio items in one category, does JOOP theme shows portolio items with pagination?
5. Is it possible to change style (colors & fonts)
I am really sorry that you are not able to answer simple presales questions in 6 days! I am wondering how long it would take to answer support/bug request. Any chance I will receive answer?
The answer to your questions is yes. You also find most features on the theme’s info page. Sorry we missed your post.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.