76 comments found

Hi there.

I have just updated my site with the latest Woo Commerce plugin 2.2.3. Ive checked my woo Commerce status report and it shows that some Woo Commerce php files in my Joop Theme folder are out of date. Will the next Joop update resolve this?

themedutch

Hi MooshiMode,

Thanks for posting. There are lots of complaints about the latest version of Woocommerce on the Wordpress forums.

We’ll wait updating our Joop-Woo files until most issues in the latest Woocommerce plugin are solved. We advice you to run Joop on the previous Woo version until they’ve fixed these issues, and we have updated Joop. We’ll send a notification here and via f & t Thank you!

Default-user

thanks for your quick reply and advice.

Hello…. I am new on this so I was triying to use the portfolio full screen on my web (the homepage) but I can do that :( Is there a shortcode or something that I missing for making happen? Thanks a lot

Default-user

In my theme there is no possible to use as a background an image nor slider :( I used the joop options in the page that I want to show up (a slider) and when I publish or update it does not save the selection of the specific slider or image. So the page looks like this https://dl.dropboxusercontent.com/u/1332139/Imagen4.jpg By the way, I can not access to your support page :(

themedutch

Hello sergioges, You can not access our support page…. Well until there is a PURCHASED button next to your name you’re not getting any support. Maybe you need to purchase a copy of JOOP and enter your purchase code?

Hi there.

I’m trying to recreate the demo layout of the Joop client page, but the full width setting defaults to the page format, ie I don’t get a wide screen layout like the demo.

How do i set for wide screen layout?

Thanks

Olivia

themedutch

Hi Olivia, please register for support via www.theme-dutch.com. Our support staff will help you for theme related questions there. Thank you very much in advance for your cooperation. Helen

Hi again

I just found an error with my Joop theme.

Warning: include(LS_ROOT_PATH/wp/shortcodes.php): failed to open stream: No such file or directory in /home/mooshico/public_html/mooshimode.com.au/wp-content/plugins/js_composer/include/classes/vendors/plugins/class-vc-vendor-layerslider.php on line 62

Warning: include(): Failed opening ‘LS_ROOT_PATH/wp/shortcodes.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/mooshico/public_html/mooshimode.com.au/wp-content/plugins/js_composer/include/classes/vendors/plugins/class-vc-vendor-layerslider.php on line 62

Could this be causing the problems Im having ?

Thanks

themedutch

Hi MooshiMode, please register for support via www.theme-dutch.com. Our support staff will help you for theme related questions there. Thank you very much in advance for your cooperation. Helen

Hi

Yesterday I saw my friend use this theme of yours and I was really interested also. I have two questions:

1. Once I bought this theme, could you install it for me with integrating this plungin seamlessly. I want to buy this two but worried about if they compatible . http://codecanyon.net/item/woocommerce-custom-tshirt-designer/5185471?WT.oss_phrase=tshirt&WT.oss_rank=4&WT.z_author=wpproducts&WT.trending=trending&WT.ac=search_list

2. I found one question from one guy above as below:

‘I have just updated my site with the latest Woo Commerce plugin 2.2.3. Ive checked my woo Commerce status report and it shows that some Woo Commerce php files in my Joop Theme folder are out of date. Will the next Joop update resolve this?’

Can I ask if you have solved this and what’s the right woocommerce version for this theme?

Thanks very much.

Default-user

and of course I will pay extra fee for the install. How do you charge this?

themedutch

Hi, sure we can do that for you. Please visit www.theme-dutch.com for more info about our setup services and send us your request. We will Reply with a price quote.

2) release update 1/2 weeks

Thanks mike

Hello, the Picture of the cool young Boy in the JOOP Themes (Kids Fashion) i want use it and i need the Licence for this. I want to use it for the FACTS Themes (brand communication).

Thanks

themedutch

The BOX is not Woocommerce ready. FACTS is Woocommerce ready.

Default-user

Ok. Thanks a lot. Now i take the themes FACTS. Maybe you could tell me the Fotolia Number from the Child. I’Dont find it. I found it many times at Google but not on Fotolia. Thanks

themedutch

Sorry, our co-worker that used this images has the weekend off. Good luck!

GLIVET Purchased

Hi,

There is a bug with Safari. In the topic “sliders” If the “post count” is greater than 5 then the thumbnails never change. Only the background image changes.

themedutch

Hi Glivet, thanks for posting. If you’re willing to post it in our https://theme-dutch.com/forum/joop-wordpress-theme/ our developers will check it out. They screen the forums on our website. Thank you!

GLIVET Purchased

What a pity, the “joop” theme is a disaster with the iPad (tested with Safari and Chrome)

themedutch

Hi Glivet, We’re going to look into it! Thanks for posting

Hello

I need help.

I have installed this theme, and I’m sorry to tell you but it’s not working correctly with wpml. I’m not sure why this issue but I can replicate it on both test websites I’m currently working on.

The problem is this:

The theme doesn’t show up the home page in an other language but English. The content, that is. The page loads up just fine, but no content is displayed. Yes, I have translated all the content.

I have used the Home Variation 01 with child page Home. For English, it displays the page just fine, but when switching to Romanian…well.. I can only see the header and the footer. The content of the page is missing.

Also, what about all the errors from that are filling my error log???? Ex:
  • 09-Dec-2014 10:01:46 UTC P H P Notice: Trying to get property of non-object in \wp-content\plugins\td-shortcodes\inc\shortcode-animated-image.php on line 121
  • 09-Dec-2014 10:01:46 UTC P H P Notice: Trying to get property of non-object in \wp-content\plugins\td-shortcodes\inc\shortcode-vertical-timeline.php on line 231

Looking forward to your reply. The sooner the better because I need to set up this theme on my client’s website and I can’t do it when no content is shown for the Romanian language.

Thank you

wp-kitten

Hello, Hellen

Thank your for your reply.

I did provide that code, because you cannot register to your forums without it.

I will check again my profile page on that forum and if it’s not there I will add it. But please tell me that that’s not the reason I got no replies so far, I would be very disappointed :(

Have a good day!

themedutch

Thank you for adding your purchase code. Our staff will check your support request and provide feedback. Response time on the forums: Free support is within 24-48 hours. Premium Support is within 12-24 hours incl. ticket support.

Thank you, Helen

wp-kitten

great

Looking forward to your support staff’s reply then :)

Thank you

Hi

We are very interestet to buy this theme. But we have a little Problem. Our Customer uses IE11 on a 19”-Screen with a 1440×900px Resolution and in the preview page, the page title is a little bit under the menu-bar. After we reload, it is as it should be. Is this a bug or is it a problem for the theme to fit this?

Hope this is a small issue.

Thanks!

themedutch

Hi Swissdesign_heimberg,

Thanks for your interest in our theme. Is it possible to send a screenshot using IE11 on a 19’’ screen with 1440×900px resolution, so we can have a look? You can send it to sales@theme-dutch.com. Thanks a lot in advance. Theme Dutch

swissdesign_heimberg

Hi

I buyed the theme now to have a look at it. But its still there. I’ll send you the screenshot in the next few minutes. Thanks!

EDIT: Screenshots are sent.

UPDATE available ’’JOOP’’ Full screen woocommerce wordpress theme! Version 1.6

Update – WordPress 4.1
Update – TD Shortcodes 1.6.3.1
Update – Woocommerce 2.2.8
Update – LayerSLiderWP 5.3.2
Update – Visual Composer 4.3.4

Hi again :)

First – Thanks for your fast Support! The first Problem is solved! But i’ve got another – i think this one will be a little one.

In Google Chrome, Firefox, Safari the slider works fine. But in IE11 i have to resize the windows before the image shows up. Is there a way to display the image as it should?

Thanks!

swissdesign_heimberg

sorry i forgot to mention – TIt’s about the LayerSlider option. The Image works fine in every browser.

themedutch

Hii Swissdesign,

Thanks for posting. Please take the effort to post in the JOOP support forum via https://theme-dutch.com/. Our support staff will help from there, and then we have all possible issues at one place.

Thanks in advance for your cooperation!

Hi,

We managed to translate the theme except for the searchbar, where can we translate that?

Used .mo & .po fils but nothing is changing.

Regards

themedutch

Hi Travis,

Can you please post this in the JOOP forum via https://theme-dutch.com/ Our developers check the forums for issues on our themes. Or, maybe you’ll find the answer there already. Please don’t forget to add your purchase code to your profile while registering, so you will appear as a verified customer at the front-end.

Alvast heel erg bedankt voor je moeite!

Default-user

I dont see where to register?

themedutch

You’ll find the register button on the homepage. Direct link: https://theme-dutch.com/register/

Hi,

Is this theme compatible with woocommerce 2.3.7?

And where can I get: WPBakery Visual Composer update?

We are running Joop 1.6

Thanks!

themedutch

Hi Travis, this is our latest version

Version 1.6 – 8 jan 2015

Update – WordPress 4.1
Update – TD Shortcodes 1.6.3.1
Update – Woocommerce 2.2.8
Update – LayerSLiderWP 5.3.2
Update – Visual Composer 4.3.4

We suggest to wait with updating above until we do. This can prevent possible issues. Cheers!

How hard is it to customize the header/menu area? size wise? colour, size etc.?

Thanks

themedutch

hi dmattingley,

You’ve Unlimited color options menus, headings, breadcrumb, content, buttons, social icons. Menus font sizes can be selected as well. On the theme’s info page you can see all its features. Thank you!

Cheers! Themedutch

Title on the product page is repeating itself and i want to remove the second one as well as the related products showing up, can I do this?

themedutch

Hi Artifex323

Thanks for posting. Please take the effort to post in the JOOP support forum via https://theme-dutch.com/. Our support staff is happy to help from there. Please don’t forget to add your purchase code to your profile while registering (if you’re not a member on our forum yet).

Thanks! Themedutch

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