59 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi,

is the theme wordpress 3.8 compatible?

Do you have language packs? We need to translate the theme to ducth.

Can we filter on attributes for the product page? Widgets?

If yes, you have a new customer!

themedutch

Hi TravisKempers,

Yes, Joop is WP3.8 ready. Joop can be translated via PO/MO or via WPML plugin. Cheers! Helen

  • Elite Author
  • Exclusive Author
  • Has been a member for 4-5 years
  • Netherlands
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

Hello Joop customers,

Woocommerce is updated recently. Please do not update Woocommerce before we’ve updated our theme. The changes in Woocommerce latest version might effect your theme. We’re going to test the latest version. Of course we’ll update Joop as soon as we can. Thanks in advance for your patience, Theme Dutch

themedutch

JOOP 1.3 is in the review and is WP 3.8.1 + Woocommerce 2.1 ready

  • Elite Author
  • Exclusive Author
  • Has been a member for 4-5 years
  • Netherlands
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

JOOP 1.3 / WP 3.8.1 + Woocommerce 2.1 ready, avaiable for download right now. Cheers! Themedutch

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
ferux Purchased

Hi, is it possible to center the wrapper in an easy way? thanks

Default-user
ferux Purchased

anybody there?

themedutch

Hi Ferux, What do you mean exactly with ’’wrapper’’?

Default-user
ferux Purchased

hi, i mean the body part except the header menu and the static footer. from |X| | to | |X| |

themedutch

Hi Ferux, Thats not an option with this theme, and needs to be customized. Thnx. Helen.

Default-user
ferux Purchased

I know that. I mean, is there a short way to do that? Tks

themedutch

No, our developer needs to customize that in the code, if possible. If you would like to have a quote, please send an email. Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
themedutch

Hi picturgency, Maybe you can clafify your posts ;-)

picturgency

I can’t see the demo of your theme. I have a white page instead. ( on Firefox mac)

picturgency

Oh, it’s coming but weird. Each page take about 3 minutes to show. My computer and internet is very healthy, don’t look the pb my side.

themedutch

Thats weird indeed, It looks okey from this side and I now our server is working fine…

  • Elite Author
  • Exclusive Author
  • Has been a member for 4-5 years
  • Netherlands
  • Bought between 100 and 499 items
  • Referred between 10 and 49 users
  • Sold between 100 000 and 250 000 dollars

Update available for Joop! Cheers! Themedutch

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
blufly Purchased

how come the fontawsome icons are not loading in firefox? also on the homepage how can I show a product thumbnail with a different background?

themedutch

Hi blufly, We provide support via our Joop-forum on www.theme-dutch.com. Our support staff will answer your queries from there. Thanks a lot in advance!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, how i can add the html code in the header, next to the icon of the cart? Can I add language selector of qtranslate in the header?

themedutch

Hi robimonza , We provide support via our Joop-forum on www.theme-dutch.com. Our support staff will answer your queries from there. Thanks a lot in advance!

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
marirs Purchased

Hi, what is the css element that I can add in custom css to have a background around the menu/logo block.

Thanks & nice theme.

themedutch

Hi Marirs, Sorry for my late reply. Please post your comment in the Joopsupport forum via www.theme-dutch.com. Our support/developers will answer you there. Thanks in advance Helen

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Is “Product Vendors” extension works well with the latest woocommerce: 2.1.8

All the best

themedutch

Hi, I cant say because I dont have any experience with the vendor plugin, but if you find any issues just let us now at www.theme-dutch.com/support

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey, nice theme. I have some questions before buying: Can I set the image format to 3:2? (also in Shop-Preview etc.)? Can I set the width of the “content” to 100%? So it is not always left-sided? best regards

themedutch

Hi ElementStudio, These requests require customizations. Cheers, Themedutch

Default-user

so would you offer these customizations?

themedutch

Hi ElementStudio,

Thanks for your response. Please take the effort sending an email to sales@theme-dutch.com including your wishes, maybe add screenshots regarding your desired customization. Our developers will have look at it, and we’ll come back with a free quote asap. Thanks in advance, Helen

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Hi JOOP,

Love the theme, just purchased a few days ago.. Want to make a very simple edit – but just can’t seem to find the element I’m looking for. What’s the easiest way to drop the top bar (with the shopping cart, search option and padlock symbol, along with the text: “And, you are way ahead of the pack using Joop full screen Woocommerce.”? I understand it’s intended for WooCommerce, but we’re not actually using the feature, so I’m wondering what’s the best way to hide that bar?

Thanks, Liam.

themedutch

Hi Liam,

Thanks for liking our theme. About your post. Please take the effort to copy and past your questions on the JOOP support forum on www.theme-dutch.com. Our support staff is more than willing to help you from there :-)

LiamTutty

Could not possibly be less happy with the support. A VERY minor issue I’m sure you’ll agree, but support is only available to premium members? Joke. Lovely theme – but the manner in which you dismiss a customer with such a small issue is worrying.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I use a lot the plugin “WooCommerce Bulk Discount”. Is it compatible with your theme?

themedutch

Hi GLIVET,

Our theme is compatible with Woocommerce for sure. However we did not tested the plugin Bulk Discount ourselves. Most likely it will not cause issues though. Cheers!

Default-user
GLIVET Purchased

Hi, I bought the theme and I just tested everything is OK, my favorite plugin works fine. :-)

themedutch

Thanks for your update, cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
GLIVET Purchased

A few notes: The theme is very correct throughout. Three bad points: 1 – The documentation is too succinct (I spent hours trying to figure out how to work the “sliders”) 2 – Some very nice effects present in the demo are not in the theme (eg, the “rotating text”) 3 – The support is very bad (fucking “purchase code”)

themedutch

Glivet

Your criticism is not in place here.Our support is good, and our staff already responded to you 2x within just a few hours. Yes, we have forum rules. One is verification of your purchase code. The support forum is the ideal place to get help from our support staff, beta testers and buyers. ’’Rotating texts is just a simple TD-shortcode (TD-shortcode plugin) that you can insert on your pages and post. If you need help, ask help on the forum in a friendly way, then you’ll be treated likewise. Thanks!

Default-user
GLIVET Purchased

What TD-shortcode? I tried all the codes in the list. I mean the text that rotates as the phrase “185 + shortcodes” in the “shortcodes” page

Otherwise, my critics have a place here; this is exactly the purpose of the comments.

Thanks for your response.

themedutch

Our staff will answer your questions as you already know only on our forums.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Richloom Purchased

I am entering in content for my web pages through my dashboard and when I go to preview the page, nothing shows up…. What is the deal??? Thanks!

themedutch

Hi Richloom, It’s very likely that you’re doing something wrong, but to know what it is, please register on the ’’Joop forum’’, and ask help from our support staff. You can register for support via http://theme-dutch.com/support-forums-main/ Thanks in advance, Themedutch

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 6-7 years
  • Romania
  • Sold between 1 and 100 dollars

Is it possible to add on the homepage a big image and no small thumb with the cart? Meaning: http://prntscr.com/3z0hd9 What customizing options do i have? Cheers and waiting your response.

themedutch

Hi Kalipsso, Joop is built to have a full screen product slider or portfolio slider on the home incl. thumbs. Other options we’ve presented in the demo. Thank you, Themedutch

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Macedonia

I am about to buy this theme. However I have 2-3 questions before I do that: 1) is there a way to make the shop layout full screen too? Right now there is a space to the right with some static image there ? I want to have 3 or 4 column layout full width on the page.

2) I want to remove the box from the home screen ( the same question as the user above ) and just have the product scrolling there or have a static box in that place, and move the arrows out from that box and have them in the rotating slider image left and right.

Thanks for the time, if you need more information, I will explain better. Appreciate.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom

Hello, just to let you know that the demo page is not working on my end – just a white page on FF. Let me know when this is fixed.

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United Kingdom

Hello, just to let you know that the demo page is not working on my end – just a white page on FF. Let me know when this is fixed.

Cheers!

by
by
by
by
by
by