Discussion on Journal - Advanced Opencart Theme Framework

2416 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, FANTASTIC theme, really impressive!

Is there any chance you can help point me in the right direction with updating the iFrame side blocks with my own content. I can see the ‘demo’ source code but not sure where I can find the code from my business Facebook, Twitter, Google Maps & YouTube to replace it with.

Hope you can help.

Joe

DigitalAtelier

Hi, I believe we have answered your ticket this morning, please check back on that (also check your spam folder for our reply). Thanks!

Default-user

Hi, thanks for the speedy reply. I updated my email address and think that may have caused a problem as I cannot find the ticket reply. (checked spam too). Is it possible to advise me of the ticket number, please?

Sorry for being a bit ‘simple’ ;)

DigitalAtelier

Hi, there’s an automatic reply going out to the email address you provided when you filed the ticket, and another one when we respond to your ticket, but here’s your number for this ticket Q95-4UQ-SB5D. Thanks!

Default-user

AWESOME PRODUCT AND AWESOME CUSTOMER SERVICE. Many thanks.

DigitalAtelier

Thanks, let us know if you need any other assistance.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
timebil Purchased

Hello,

I bought and installed journal theme on my website www.istapark.com. The theme’s design and features are very good. However, I have a problem. Sub-category pages’ loading time is around 16-20 seconds which is too much for us. Other pages do not have such a problem.

Sample page running slow “http://www.istapark.com/saat/erkek”

Fast working sample page “http://www.istapark.com/ev-tekstili”

Waiting for your answer as soon as possible.

DigitalAtelier

Hi, thanks for buying but this has nothing to do with the theme. You have a lot of products and probably a slow server. Opencart has an issue with too many products within a category but the theme does not process your products or categories, Opencart itself does that, our theme just provides the styling for your store, not the engine. Try to post this question in the opencart forum as it’s not related to the theme http://forum.opencart.com Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
May i ask what settings you use for this background? http://journal.digital-atelier.com/2/ It doesn`t move, it is fullscreen.

Thanks s

DigitalAtelier

Hi, sure, that is the Journal Fullscreen Slider module. You can use it with one image as a fullscreen background or multiple images as a fullscreen slideshow. You can find info on how to set it up in our documentation http://journal.digital-atelier.com/docs Thanks!

Default-user

OK! Worked. Thought it had to do with the background settings. It rocks! As the rest of your work on the theme.

DigitalAtelier

Thanks, let us know if you have other questions, cheers!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Custome section module show me all product from every section on home page. How i change it , that it show only 8 ? Andrej

DigitalAtelier

Hi, you can have one section pre-selected, just check the “Default” checkbox on the section you want to show. Thanks!

Default-user

Thanks. Amazing support!

Default-user

Maybe you know if your theme is compatible with smshare module?

DigitalAtelier

Hi, we’re not sure but it should be, just check with the developer of the mod to make sure. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Saaskoo Purchased

Hi DA,

I see on your web you use pure product name in addres bar without &path=$ x%x and other symbols

http://journal.digital-atelier.com/1/red-women-shoes

You use an extension?

DigitalAtelier

Hi, no that’s the default Opencart SEO url feature. You can find more info on this works in their documentation http://docs.opencart.com/display/opencart/SEO+keywords Thanks!

Saaskoo
Saaskoo Purchased

Thanks DA, it’s really fast reply and support!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

Hello We need customization in your theme for product options. Can you do that ? If yes, send a quotation please

DigitalAtelier

Hi, unfortunately we’re not able to provide any additional design or development services at this time. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
zcellru Purchased

Can you do that for each tab Custom Section was your url? For example mysite.com#Section2. Clicking the link mysite.com#Section2 was active tab Section2

DigitalAtelier

Hi, this is not possible right now as the custom sections are all loaded on the same page. We’re looking into this possibility but we’re not sure if it’s feasible. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • United States

Hello,

I am waiting for your ver. 2.0 to come out.
When you finish it, can you add extra tab at product page also??

DigitalAtelier

Hi, we already have extra tab at product page, it’s the Journal Product Tabs module, cheers.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I love your theme.
I am still working on the site.
I am waiting for your ver. 2.0 to come out.
When you finish it, can you add extra tab at product page also??

And to the future customer, you should get this template. i use about 3 template so far from this themeforest, and this Journal template is the best. It has everything, support is really fast, and ver. 2.0 will have almost every function that you can think of.

You should get this.

DigitalAtelier

Hi, thanks a lot for your input!

We already have extra tab at product page, it’s the Journal Product Tabs module, cheers.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

HI I would like to remove the heading/welcome title from the welcome module but am not sure how to do so in this theme. How can I do this please?

DigitalAtelier

Hi, Opencart doesn’t provide an easy way to get rid of that title so file a ticket on our support page so we can help you with some custom code. Thanks! http://journal.digital-atelier.com/support

Default-user

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Netherlands
erwinxx Purchased

SUPER template. I have done a lot of opencart templates and shops but this is a top 3 template. Keep up the good work guys. Support is even better top 1. I’m verry happy man. :):)

DigitalAtelier

Thanks so much for your comment, we’re aiming for no. 1 :D

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

HI Im having a problem setting the site up, I have fallowed the initial guide but when i edit the index file and upload it an error appears on the site once refreshed – “Journal modules are not enabled!”

I would be grateful for any support

Regards Jonathan

DigitalAtelier

Hi, you have to install the Journal modules which are found in Extensions > Modules. You need at least the Journal Control Panel to be installed in order to use the theme. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

How you see categories on mobile phone. It also didnt work on your page. Is this because you dont have written top menu link? So i must do new category with all other category or what?

Best regards, Andrej

DigitalAtelier

Hi, not sure what you mean, please file a ticket on our support page so we can investigate http://journal.digital-atelier.com/support Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users

found bug in your theme.. and I just created a support ticket with snapshot and details..

DigitalAtelier

Hi, we’ve responded to your ticket. This is regarding your type of currency. Thanks!

Default-user

thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can the logo in the header block be made larger. The client has a rather large logo and the journal theme has a rather small block for a logo

DigitalAtelier

Hi, we have a larger logo area option in the theme, it’s in Control Panel > General > Layout > Larger Logo. You can see it in our Journal 4 demo as compared with the standard size logo in Journal 1. Thanks!

Default-user

I need taller instead of wider, the client’s logo has some fine print so it can’t be too small. It is his branding. He loves the theme excepts needs a bigger (taller) logo space

DigitalAtelier

Hi, the logo can not be made taller as all header elements are precisely measured to fit into one another to provide the seamless look on all responsive resolution. Making the logo taller will break that layout. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Univest Purchased

Great theme. Would be nice if you could give us an approximate estimate of V2 release as it is approaching holiday seasons and we need to plan a little ahead.

thank you

DigitalAtelier

Hi, we’re working hard on version 2 at the moment but we don’t have an exact date yet. It will definitely be before the holidays, sometime in November actually. Thanks!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hello, I installed Opencart and as per direction I tried several times to install the template. Every time if I copied the 3 folder I found few error. Before that the default opencart store was opened normally. The below type of error occurred every-time. I saw those files are still there. Please solve the problem. If you can install the template. I’ll send you the hosting or other details. This is urgent. I have 2-3 hours to show it someone.

Thanks

Error: Could not load language english! in /home/content/86/4576186/html/store/system/library/language.php on line 39 Notice: Error: Could not load model tool/image! in /home/content/86/4576186/html/store/system/engine/loader.php on line 48

DigitalAtelier

Hi, you probably replaced the 3 folders (admin, catalog, image) and you need to “merge” them. By merging you keep the original Opencart files and just add the theme files within the same directory. So file a ticket on our support page with FTP and admin access so we can help you out. http://journal.digital-atelier.com/support

Default-user

Now I got the message “Journal modules are not enabled!” My store address is http://lauriejohnson.com/store/

FTP username and password User: majsis2002 Password: joniMONI9632!

In main domain there is a WordPress installation. So I want to install it in http://lauriejohnson.com/store/

Please solve the problem and fresh install the opencart and template all together. Almost 10 hours passed I’m working with it. But can’t manage it. Time is running out from me. I need quick solution.

Thanks

Default-user

Where is the support team? I deleted all the files. Fresh installed the opencart again (4 times today). Now just Copy the template files & enable the template. Please…

DigitalAtelier

Hi, please don’t share personal information about your server in public comments as anyone can access and damage your site. I’ve asked you to file a ticket on our private support page so we can help you out. Please reset your ftp and file a ticket with your new details, we’ve waited for you but you didn’t file it, our developers are off now because it’s midnight over here. It’s really simple to install this theme, nobody had any issues like this. Once you upload it to your Opencart, you have to install the journal modules in Extensions > Modules > journal Control Panel. Go ahead with that ticket if you still have trouble getting it installed. Thanks!

Default-user

I just solved the problem after doing so many Things.

DigitalAtelier

Ok but if you run into any issue just file a ticket and we’ll get right back to you (within working hours: 9am – 6pm, GMT+2) Thanks!

  • India
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items

I am in the search to buy a e-commerce open cart theme for a jewellery store with the requirement there should be the Price Slider available right from the Home Page itself, it should then bring out result on price range across all categories. the purpose being the buyer should be able to choose any article based on budget and not have to go into each category to look for the same. this will reduce buyers time for purchase as well give choice across categories within the budget in one view. can you provide that solution in any of your themes?

DigitalAtelier

Hi, this feature is not yet available but we’ll have a filtering system coming in version 2, perhaps that will work out for you. Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hi, I have already purchased this theme for one client but as it is so excellent I’m interested in buying this theme again to integrate with the Multimerch Marketplace Shipping Edition Extension. Do you know if your theme is compatible/if anyone has done this before?

Many thanks.

DigitalAtelier

Hi we’re not sure and haven’t heard from anyone, please check with the extension developer as we can’t guarantee the compatibility. Thanks!

  • Has been a member for 0-1 years
DigitalAtelier

Hi, it’s working fine for us, make sure you remove the “)” from the end of your url though, cheers!

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