Discussion on Journal - Advanced Opencart Theme Framework

2414 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
kumpanat Purchased

Hello,

I use Control panel to edit Body Font. I can change Font Weight, Font Style and Font Transform but cannot change Font Size.

Refer to picture attached. When I change Font size only the sign ”>>” (for example Home>>Account>> Login) was Changed!! Please see Orange circle in the picture. For other position font size is NOT changed.

Please kindly help.

http://s15.postimg.org/73cfc7hrf/pix1.jpg
DigitalAtelier

Hi, we’ve responded to your ticket. Please follow through with this on our support page. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I need help..I dont know how to install new theme

DigitalAtelier

Hi, please file a ticket on our support page http://journal.digital-atelier.com/support/index.php?a=add and we’ll try to help you. Thanks!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 4-5 years
nuniz Purchased

Hi,

I receive this message “Journal modules are not enabled!”

i already put the line code and choose the theme on the admin page but still get this message it’s crazy supposed to be simple….

DigitalAtelier

Hi, it is very simple, but you probably haven’t installed the Journal modules from Extensions/Modules if it says that.

Please file a ticket on our support page if you need any assistance and we’ll help you out.

Thanks!

Default-user
nuniz Purchased

yes i feel very stupid was clear sorry for the trouble :)

DigitalAtelier

No trouble at all, let us know if you do need any assistance. Thanks!

Default-user
nuniz Purchased

Hello just try to deleted some field on the footer via the manager but each time i want to change something it disconnect me and say invalid session so i cannot save the new setting how to fix this ? thanks

DigitalAtelier

Hi, we can’t tell without looking at it, please file a ticket on our support page here http://journal.digital-atelier.com/support/index.php?a=add Thanks!

Default-user
nuniz Purchased

hello only the delete button give me this issue and disconnect my session btw the cart are not show on the top right side http://hot-deals-de-france.com/

DigitalAtelier

Hi, please file a ticket, we can’t offer support here in the comments section. There may be some third party mods you’re using that interfere with the theme, we have to look at your setup. Please file a ticket and provide admin and ftp access.Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

the good thing about updating so often, is that you force us to code up-grade proof, witch is very good :D thanks! keep up the awesome work!

DigitalAtelier

Hi, yes, that’s good coding practice. We actually have another one coming tomorrow, 1.4.1 with some important fixes :) Thank you!

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years
jackh69 Purchased

Very nice Theme, now I can really do what I want. And thanks, to improve your theme, day after day. :)

DigitalAtelier

Thank you jackh69! Yes, we want to make it better and better! Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
simonTD Purchased

Hi DigitalAtelier Great theme. Is there any option i can reduce the products images width and height and display more products in per row?

Thanks

DigitalAtelier

Hi, thanks! Not right now, it needs an extensive modification of the product grid to account for all the responsive states. We’re considering this as an option for our future updates. Cheers!

Default-user
simonTD Purchased

Hi DigialAtelier. Thanks for the prompt reply. May i know if i don’t option to choose between few sizes and i just want to set 1 smaller size for all. Please let me know which css to change?

DigitalAtelier

Hi, you can change the image sizes but the product grid won’t be affected. We don’t recommend modifying theme files so you can easily update the theme in the future. You can instead write your css in the provided code boxes from the Control Panel. Please file a ticket on our support page with your url so we better understand what you need. http://journal.digital-atelier.com/support/index.php?a=add

Thanks!

  • Bought between 10 and 49 items
  • France
  • Has been a member for 1-2 years
jackh69 Purchased

Hello, I have a little problem, the sale badge don’t work. It’s write -NaN%

DigitalAtelier

Hi, please file a ticket on our support page http://journal.digital-atelier.com/support/index.php?a=add so we can look at it and help you out. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
blizny Purchased

Hello! Could this theme be used for OcStore 1.5.4.1 (Russian version of OpenCart, with russian localization)? The thing is that I’ve installed it, everything is fine, when i work with my website through the admin panel (all new modules and new admin panel are installed, design of website is changed). BUT when I click to my website through my browser, i can§t get in. It§s written “Journal not installed”

DigitalAtelier

Hi, we don’t know if Journal is compatible with OcStore and can not guarantee that because we haven’t tested it. However, if it says “Journal not installed” you probably haven’t pasted the line of code in index.php. (step 4 from the installation instructions in documentation) Thanks!

Default-user
blizny Purchased

I’ve installed the code, well will try smth else to do

DigitalAtelier

If you have installation problems with Journal on OpenCart (not OcStore) please file a ticket on our support page http://journal.digital-atelier.com/support/index.php?a=add and we’ll try to help you. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Marjanka Purchased

I have the same problem as Blizny..

DigitalAtelier

Hi, please see our response above. If you have trouble installing Journal on OpenCart please file a ticket on our support page http://journal.digital-atelier.com/support/index.php?a=add but we can not guarantee compatibly with OcStore. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, First of all I am very satisfied with this template. I have nevertheless a problem at the level of the visual depiction of my images of subcategories in Google Chrome. The images are stacked as well as the titles(securities) of sub-pages. There is another problem, I do not see where we can modify the size of the images of subcategories, because they are quite vague. We can modify in system the images of the categories, but not the images of the links towards under categories. Here is as attachment a capture of the problem. Thank you in advance

DigitalAtelier

Hi, we’ve got your ticket and are addressing it right now, thanks!

Default-user

Hello, Have you news for problems of the images of subcategories ? Thank you

DigitalAtelier

Hi, we have replied to your ticket a week ago, please follow through with this on our support page. If you didn’t get a ticket number, you can recover your ticket here with your email address: http://journal.digital-atelier.com/support/ticket.php

Thanks.

Default-user

Thank you for your answer, but impossible to consult my ticket. It answers me that my email address has no registered ticket ! Nevertheless I have only an email address. Can you indicate me here your answer to my questions? Thank you in advance

DigitalAtelier

Hi please send us a message from our profile page so I can send you the ticket number. I basically asked if you have the latest theme version installed. In any case, go ahead and send the message so we can continue this on our support page. Thanks!

DigitalAtelier

Hi, we’ve responded to your message, just making sure you got it and it didn’t go to your spam. Thanks!

Default-user

I receive well your messages. On the other hand, I cannot always consult the ticket of the support and see your answer. The theme was downloaded at the beginning of April, thus I am going to ask to my person receiving benefits to update it, because even with bought extensions, the images are not shown still correctly in IE, GG Chrome, Safari…. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ndani14 Purchased

Hello,

I want to accomplish the following -

1. Remove the ‘Extras’ column in the footer. 2. I would like to move some of the links from the Information column to the Customer Service column. 3. Finally is there a list of the particular image sizes that need to be followed for categories, subcategories and products? If yes, where can I find these specifications? 4. I have created the category and subcategory structure in the admin, however I do not see the subcategories appear in the top menu when hovered on the main category.

Please suggest.

Thanks.

DigitalAtelier

Hi, all our support is conducted through out support system. Please file a ticket here http://journal.digital-atelier.com/support/index.php?a=add with all these details and we’ll get on it right away. Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ndani14 Purchased

Hello,

I do not see the License Certificate link after having logged in to the account. It only says ‘Regular License’. Any hints?

Regards.

DigitalAtelier

Hi, yes, once you open the Licence Certificate link, you should see your purchase code in there, about half way down the page. See this image http://journal.digital-atelier.com/support/img/code.jpg

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

GREAT WORK!!

Does the theme support and include swedish language?

This is a lovely theme and I want to buy it tomorrow!

DigitalAtelier

Hi, it sure does support multiple languages but doesn’t come with any pre-installed. You can easily install any language pack yourself afterwards. Let us know if you need any assistance once you purchase it and we’ll help you out. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Bevan99 Purchased

Hi this theme is amazing thank you. I just have a small question, I noticed that on your demo have manged to allow you menu items on the home page to show up to a 3rd level and fourth level at times. How can I do the same. Did you have to add a module to your store if so could you let me know which one so that I can purchase the same one as I know there wont be any conflicts.

If no module is required would you mind letting me know how it is done.

Thanks

DigitalAtelier
Hi, sure, that’s a feature we’ve built specifically for Journal. OpenCart only offers 2-level dropdown menu for the categories. You can implement that menu in Control Panel/Custom Menus/Multiple-Level Menu. Instructions on how to use it are found in our documentation, click on Control Panel and scroll down to Multiple-Level Menu. http://journal.digital-atelier.com/docs/#!/journal_cp

Let us know if you need assistance with this. Thanks!

Default-user
Bevan99 Purchased

Thank you very much for such a quick reply, we are very impressed with your service will def recommend your theme to anyone.

DigitalAtelier

Thanks a lot, we appreciate your comment!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
connectgo Purchased

I’m trying to get Fullscreen Background image on Journal II theme, my background image is 1220 X 1220, and the image only starts below the slider, how do I make it fullscreen like the demo?

DigitalAtelier

Hi, we have to look at your setup to see how we can help. Please file a ticket on our support page with your installation url and we’ll look at it. http://journal.digital-atelier.com/support/index.php?a=add Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hello! I want to buy a topic if I russifitsirovat it (to make Russian)?

DigitalAtelier

Hi, you can easily install the Russian language on this theme. Let us know if you need assistance with installing the language pack. Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

It is very necessary for Russian) How do I do this? Please purchase this topic?

DigitalAtelier

Hi, we’re not sure what you mean by “purchase this topic”? Can you be more clearer?

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

) Sorry for the english) First, buy a theme?

DigitalAtelier

Yes, you first buy the theme, then you download a Russian language pack and install it as well. You can then customize the language files to say whatever you want. Thanks!

Default-user

Thank you!!!!!!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Bevan99 Purchased

Hi I am having an issue, every-time I go into a category then click on the sub category icon in that category i get an error. It gives me a page not found error.

Not Found

The requested URL /index.php was not found on this server.

Apache/2.2.14 (Ubuntu) Server at www.bevan.co.za Port 80

Regards

DigitalAtelier

Hi, please file a ticket on our support page with your url and temporary admin access. We have to take a look at your setup to see how we can help. http://journal.digital-atelier.com/support/index.php?a=add

Thanks!

Default-user
Bevan99 Purchased

Okay done, please let me know once you have any news as we are meant to launch this site in the next 2 hours and have just encountered this issue. Hopefully its an easy fix.

Default-user
Bevan99 Purchased

Hi I managed to sort it out, I removed all SEO keywords as that is what it was linking too.

Thanks

DigitalAtelier

Great, let us know if you need any other assistance. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
execusol Purchased

In Journal Skin 4 is there a way to make the logo bigger?

DigitalAtelier

Hi, yes but it requires making the other header elements smaller. Please file a ticket on our suport page http://journal.digital-atelier.com/support/index.php?a=add and we’ll try to help you with this. Thanks.

by
by
by
by
by
by