Discussion on Journal - Premium & Responsive OpenCart Theme

1864 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
sub103 Purchased

Hi

when the 2.0 version will be released?

thaks

DigitalAtelier

Hi, we don’t have an exact ETA, could be a month or more. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Turkey
muratt Purchased

i need some changes for mega menu.my some categories names long and i have much categories.Is it possible, each per row 3column ?(Maybe like bootstrap css span class management.)I am sorry my English bad.Thanks.

DigitalAtelier

Hi, not sure exactly what you mean but file a ticket on our support page with a screenshot so we can determine if we can help. Thanks!

  • Has been a member for 0-1 years

Hi,

My client has recently purchased Journal theme. Its brilliant. However, I come across an issue which I am unable to sort out yet. For some pages I get the error message “Journal not installed – Read full installation instructions http://journal.digital-atelier.com/docs/#!/installation".

For example, I have created a Mega Menu for my product categories. In the Mega Menu I have a category called “New Arrivals” with a sub category Apple Store. Now the actual url to Apple Store is http://mydomain/index.php?route=product/category&path=34 however the url show on mouseover and subsequent click to the link in Mega Menu is http://mydomain/APPLE-STORE. This results in the above mentioned error.

DigitalAtelier

Hi, support is only provided to verified buyers, please have your client file a ticket on our support page http://journal.digital-atelier.com/support Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I will buy the theme, but I’ll edit it to a client as a final product. It is possible to buy the license in my account and get the license legal name of the company?

This transfer to the final use of a client is free?

DigitalAtelier

Hi, yes, the license allows you to built a site for your client. You would need to buy additional licenses for each client. Thanks!

  • Has been a member for 1-2 years

Hi,

when can we expect the magento version? Thanks

DigitalAtelier

Hi, we don’t have an ETA but it’s coming this year. Thanks!

  • Greece
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
hi i want to use this extension in jurnal theme https://www.opencart.com/index.php?route=account/download/info&order_id=361527

i add this extension and dont show nothing! :S

DigitalAtelier

Hi, not all third party modules are compatible out of the box. File a ticket on our support page with access to your admin so we can take a look at it and tell you why it isn’t showing up. Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Netherlands
HRR1337 Purchased

Request for 2.0

- Add custom html in megamenu. - Mega menu and custom html combined in 1 menu item

Thanks!

DigitalAtelier

Hi, yes we’re considering that option for the mega menu. Thanks!

  • Has been a member for 0-1 years

Hi Journal,

My better half bought your theme and has not opened it because he says that it has to be on a web server software to be opened? Does this mean the theme cannot be worked on offline? I lack understanding here. We are working on – Mac computer (his) and IPad(me). Can the theme be installed on both machines so that I can also input information?

Since I am totally new, does a single payment get you all 3 themes or each theme requires a payment. What if I work in one theme and decide later to change to another theme?

Also, my products are shot in black background and I am at my wits end to come up with a fantastic web design for my jewelry collection that is beyond the normal cliche for jewelry websites which is normally dark on dark.

In a nutshell, do you offer services to design for a client? I am amazed at the 5 min demo you made of the Beach Theme Design. Just imagine if you have a week! I know I won’t be able to do that – and my jewelry range is in need of a great design.

Last but not least, do you themes support multiple currencies?

Thanks and all good blessings!

DigitalAtelier

Hi, this theme only works on the Opencart ecommerce system which in turn requires a server to run on. However, you can install a local server environment on your machine (like MAMP) and that would allow you to run Opencart locally for testing purposes.

All 5 skins you see in our demos are included in the same price, you can pick whichever one you want and of course customize it to fit your needs.

We don’t, unfortunately, offer any design or development services except technical support for bugs and errors with our theme, if you encounter any. You would need a designer and/or developer to help you customize the theme beyond what you see in the demos.

Yes, it supports multiple currencies, languages and all the features Opencart has to offer.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi – great theme, really pushing the features along compared to other themes. Worked out of the box for me after following installation instructions to the letter. Documentation is top notch – thanks.

Have tried to submit a support ticket but getting 500 errors from your support site. Your megamenus (and possibly other modules or the control panel) don’t handle ampersands correctly when saving in the backend. On first save, they are correctly converted to & but on subsequent saves you end up with &

Similarly, ampersands in links (...&product_id=40) get converted when they shouldn’t, resulting in broken links on the site. Again, this is on second and subsequent saves of the module.

+1 for suggestion above about megamenus, plus could you add a ‘single category’ menu type as I have some top-level menus for which I only want a single list of subcategories (like the ‘information’ menu in Journal II) and it’s a pain to have to manually enter them and remember to update when categories change in the future.

Thanks for listening :)

Default-user

Pah – site messed up the ampersands in my post. I mean converting “&” to ” & a m p ;” (without spaces), so you end up with “& a m p ; a m p ;”. Hope that makes sense…

DigitalAtelier

Hi, our ticket system works fine as we’re receiving tickets normally, can you try again? http://journal.digital-atelier.com/support/index.php?a=add

We’ve addressed the “&” mega menu issue some time ago, are you running the latest theme version? Please download it again and install it to see if it works. You would need to uninstall and reinstall you mega menu module. We’re working on many new features for our upcoming 2.0 version and we’ll include your suggestion too.

Let us know if the update fixes your “&” issue or try to file another ticket so we can look at your setup.

Thanks!

Default-user

Hi – I will try again, thanks. Only bought and installed this theme two days ago, so I’m assuming it’s the latest version.

DigitalAtelier

Yes, it is the latest then, try with the ticket again or send us a private message with temporary access to your admin so our developers can look at it . Thanks!

Default-user

Ticket answered and issue resolved in under 4 hours. Superb support, thank you.

DigitalAtelier

Thanks for your comment, let us know if you need any other assistance. Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I just want to add a testimony to this great theme and to the developers behind it.

It works like a charm, is lightning fast. As I’ve been told and read, there are many important changes coming on Version 2 so it gets even better.

The support staff or whoever it is behind the desks answering and addressing issues is doing top notch work. They are very serious with their business and I am happy I chose their theme to have my website migrated to Opencart.

Thanks again, keep up the good work.

DigitalAtelier

Thanks so much for your valuable input, we appreciate it! Stay tuned, we’re hard at work making this theme even better. Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, is it possible to extend the logo area to the entire header?

DigitalAtelier

Hi, not in the current version, we’re working on more header options in our 2.0 version but I don’t have an exact ETA right now. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
IATM Purchased

HI,

Just a quick question – as part of this template does it have a page design to say website coming soon and is currently being built page.

thanks

DigitalAtelier

Hi, the template doesn’t have this feature but Opencart has something similar in System > Settings > Server > Maintenance Mode. You can customize the the maintenance message in “catalog/language/english/common/maintenance.php. Thanks!

  • Exclusive Author
  • Has been a member for 1-2 years
  • Poland

If anyone wants autocomplete search function to work with descriptions edit ‘catalog\controller\module\journal_cp.php’ file, go to line ~725 and modify:

$data = array( 'filter_name' => $filter_name, 'filter_model' => $filter_model, 'start' => 0, 'limit' => $limit );

to

$data = array( 'filter_name' => $filter_name, 'filter_description' => $filter_name, 'filter_model' => $filter_model, 'start' => 0, 'limit' => $limit );
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Singapore
RobiTan Purchased

Hi, 1.Now i am having a problem is that When i search using google and i try to click on a search result i am not able to open it.instead it is redirected to another site(http://409.epac.to). How can it be fixed? Any help will be much appreciated. 2.Can’t add sub-sub-categories and if add,linked to 404 Error. 3.Need to activate & Register site with purchase code? But I didn’t see any info inside documentation.

Remark:I open a support ticket with purchase code into.(Ticket number: 1321)

Thanx.

DigitalAtelier

Hi, we’ve responded to your ticket. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

i’m planning to buy this theme for my online business. You have a very good theme. But i would like to know

1. whether i can have newsletter subscriber box for the customers to register their emails

2. whether if i buy http://journal.digital-atelier.com/4/..can i still have the social tabs on the right and left of the website as in http://journal.digital-atelier.com/1/

3. whether i can move the promo banners below the slide and on top of new arrival and other tabs.

Thanks.

DigitalAtelier

Hi, thanks for considering our theme!

1. Theme doesn’t come with a newsletter module/box, however you can find third party modules that do this.

2. Yes, everything you see in your demo is available to all, those are features in the theme, you can activate them however you like.

3. Yes, those modules have a Sort Order mechanism where you can position modules above or below one another.

Thanks!

Default-user

Thanks, that’s great and like your fast reply too! Gonna buy your theme soon!

Default-user

hi, i have one more question, can i put a video on one of the banners on the website? i understand that i can hv youtube tab on my website but can i show that on the website? thanks

DigitalAtelier

Hi, you can have videos in the main slider, the side blocks and the product tabs. Thanks!

Default-user

cool!! thanks

  • Greece
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

hi you have very fast support….. But…!!!...

i want some changes in jurnal_filter.tpl!

i know tha is for third party extension ….. I KNOW THAT YOU DONT WANT TO HELP ME – BUT I AM STILL YOUR CUSTOMER!.,... but i have only ONE SIMPLE QUESTION!!! OR LITLE HELP!

DigitalAtelier

Hi, we’ve tried to help you but the 3rd party module didn’t work. We’ve asked you to get in touch with the module developer but you acted like it was our responsibility, but it is not.

We probably have the best support on Themeforest and we’ve been helping people with this theme since day one, however our support does not include customizations or 3rd party extensions. Thanks!

Default-user

One Picture is Worth a Thousand Words! https://docs.google.com/file/d/0B1QjReXnCBieZUZqNDVlVDN4VjA/edit?usp=sharing i add this in hour! tell tha you dont want to help me…. is beter!

DigitalAtelier

Hi, we’re very happy you got your 3rd party module integrated with Journal, congratulations! I still don’t understand why it was our responsibility to customize the theme for you, but we’re glad you got it working. Thanks!

Default-user

i dont sey to fix it all this code…. i have a simple question!!!

i want to add 7 lines of code in jurnal filters and quik over view!

in suport ticket you tell me tha this 3party extension is not working….. AND IS WORKING. your code in this 2 tpl file is not simple and i want a litle help from the peopole that write this tpl! is simple…. if you dont want to suport tell that you dont want to suport me!

DigitalAtelier

As i’ve said before, we have tried to help you but you 3rd party mod is not compatible with the Custom Sections module. It works on the default modules (Featured, Latest, Bestsellers, etc) because it was written to overwrite their default markup code. The Custom Sections module is a different concept with custom markup code unlike the default Opencart modules and your 3rd party extension is looking to replace the markup from those modules which is not there. That’s why you have to get in touch with the developer so they can make their module compatible with our own Custom Sections module (which is highly customised and exclusive to Journal). Hope you understand the situation now.

Default-user

after of long ticket….. and talk about this in themeforest you explain to me THAT YOU CAN NOT HELP ME! IF I ADD THIS ALONE I SEND YOU THE CODE…...

DigitalAtelier

Hi, we don’t need your code and we don’t need your module either. We have tried to make it work with the Custom Sections module but it wasn’t working because of what I just explained in the previous message. If you or your developer can get it working, we’re happy to hear it. Thank you!

Default-user

look mario after of long ticket YOU NEVER EXPLAIN WHY IS NOT WORKING…...

DigitalAtelier

I have just explained that, read my previous response. I’ll copy/paste it for you one more time:

“As i’ve said before, we have tried to help you but you 3rd party mod is not compatible with the Custom Sections module. It works on the default modules (Featured, Latest, Bestsellers, etc) because it was written to overwrite their default markup code. The Custom Sections module is a different concept with custom markup code unlike the default Opencart modules and your 3rd party extension is looking to replace the markup from those modules which is not there. That’s why you have to get in touch with the developer so they can make their module compatible with our own Custom Sections module (which is highly customised and exclusive to Journal). Hope you understand the situation now.”

The good news is that we’re adding a similar module (with custom product tags) in our upcoming 2.0 version which will work natively within Journal so you don’t have to rely on that 3rd party module, but I don’t have an ETA right now.

Default-user

just look in the ticket! you naver explain why! after of 3 msg in themeforest and noi in your ticket you emplain WHY I CAN NOT ADD 7 SIMPLE LINES IN THIS TPL!

DigitalAtelier

I did explain, I’m sorry it seems so hard to understand. You can add 7 lines of code anywhere you want, however it’s not as simple as that. Your 3rd party extension needs to be customized in order to work on the Journal Custom Sections module.

Default-user

it’s not hard to understand….. you never explain before!

DigitalAtelier

Ok, I’m glad we’re on the same page now. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
vixxxl Purchased

Hi,

I would like to have “Add This” share plugin, but when I set on “Add This” in control panel, I cant see any icons or buttons in product page. “Share This” is working, but I prefer “Add this” Could you help me?

Thanks

DigitalAtelier

Hi, Add This servers might be down, we’d have to take a look at it to determine what it is, please file a ticket on our support page with temporary access to your admin. Thanks! http://journal.digital-atelier.com/support

  • Bought between 1 and 9 items
  • Czech Republic
  • Has been a member for 0-1 years
Aipok Purchased

Good day. Today I bought this theme. Everything installed fine. I have a problem in the administration of the language selection. I use the Admin module Language Selector Permanent. Link (http://osworx.net/en/downloads/cat_view/48-ocie--opencart/83-vqmod-files?start=5). When installing this module, I can not open the CP Panel. He still shows loading .. and the page is still loading. The basic theme OpenCart all is well. In other theme also fine. I use version 1.5.6. Can you please help? Thanx

DigitalAtelier

Hi, please file a ticker on our support page so our developers can look at it. Thanks! http://journal.digital-atelier.com/support

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Hi again. How can i add 1900 px wide layout like as overstock.com.

DigitalAtelier

Hi, it’s not possible with the current code configuration, you’d have to recode the entire grid. Thanks!

Default-user

Ok i try. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, Sorry if that was already answered previously but i just can’t read the 25 pages ;)

i was thinking about buying this template but i realised that the custom block on the product page ain’t responsive. (doesn’t show on mobile view)

Can this be fixed?

I’m also wondering how the product page look with the option section for the products (like colors / sizes…), can you maybe enable it in the demo so i can take a look? thanks,

DigitalAtelier

Hi, the custom blocks are not meant to work on mobile, only on desktop view. The product options are default Opencart inputs, I’ve set one up for you here. Thanks!

Default-user

The thing is that i need that custom block to appear on mobile view , so…

DigitalAtelier

Hi, they are not activated on mobile because of performance reasons. Absolutely positioned elements are bad for mobile (very resource consuming) especially with third party content in them (like videos, facebook or twitter feeds). You can have your developer modify the theme to have them appear on mobiles but it’s not recommended. Thanks!

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