jegtheme

jegtheme supports this item

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2454 comments found.

Hi,Pt Sans latin ext font help , I wanna add latin ext to Pt Sans font but you do not have this function. In other themes this function is open. How can I do this?

hi jackal07, you can use this one : http://pastebin.com/Ae4BCmDP

Thank you

Hi,The link site is forbidden in our country. can you please upload it to another site or write it here. Thanks

$fontstring .= "\t\n<link href='http://fonts.googleapis.com/css?family=" . $fn .  "&subset=latin' rel='stylesheet' type='text/css'>";

My site just stopped working all of a sudden. I was not able to view any of the galleries or portfolios or the welcome page image. I got a text in the home page where the image should be. I tried deleting and reinstalling the theme( redownloaded from themeforest) and this still does not work. It brings up the same loading icon in my gallery. Take a look at the eventd section of my site. www.richfphoto.com

hi proverbchild, it seems your website is already fixed. let us know if you still having problem.

Hi, can I get a copy of the demo .xml file. Many thanks, Keith.

hi keith, you can register to our forum, and you can see it on FAQ section of jphotolio.

Thank you

hi can I check if the developer can help me install the demo theme after purchase?

hi ken21, im sorry it seems i give you wrong information about image gallery. currently we don’t have masonry layout for image gallery.

Thank you

ken21

ken21 Purchased

Its fine, I am not expecting any positive reply from you in any case. I already knew you gave the wrong information right from the start as I spent a lot of time to explore the features and there is no option to achieve masonry for image gallery even though I don’t know what is holding the developer back from enhancing the theme.

Drastic improvement need to be made to improve the UI in today’s context. Find any other theme here, can easily beat your features and layout flat.

hi ken21, im sorry if you are not happy with this themes. but as you can see, we release this themes almost 3 years ago. and doing any drastic improvement may cause very bad experience for almost 3500 people who already buy this themes. we keep this themes up because we want to show that we keep update our themes especially for WordPress compatibility need. also for our old buyers can ask question if some of them raise after several time use of this themes.

Thank you

Hi Guys, How I can update the latest version without loosing any data. Thanks,

There is a message under each image says “loading description” How I can remove it. http://alexanderdonskoi.com/gallery-2/#/the-key-of-masquerade

I figure it out ;) thanks

You are welcome Omranisso :)

Hi can I ask if there is anyway I can have a blank default page without the “frames” ? When I choose a default template, whatever content I put in will bound to have the “frames” and it is really ugly.

Is there anyway to remove that frame? All the queries we posted your reply was only “we don’t have this feature” and that is not productive at all.

At least tell us how you can help us improvise and enhance your theme from here so more people will be attracted to buy, not stay stagnant and live with old template styles.

hi ken21, we don’t mean to be rude, but we sell themes as it is. impossible for us to cater all of it. people need is different, you may need this, and other need that, as it is we also provide custom change service : http://support.jegtheme.com/custom-change-service/

or envato also launch another service called envato studio that will help you if you need custom change.

Thank you

ken21

ken21 Purchased

Hi I don’t mean to be rude too but it is really incredible to hear that in today’s advance coding world, you cannot even remove a frame. Your personal email reply to me was far from what you said above. You replied as

” Dek Ery wrote:

Hi Ken,

Unfortunately there is no option to achieve that. You will need to make some change on Jphotolio. It may you need hire someone to do that.

Thank you”

Honestly, I will never buy this theme had I know that there is 0 support from the author. This is extremely disappointing as I am not even requesting for any major facelift or changes to UI.

I am merely asking you help to remove the ugly frame that shouldn’t be there in the first place considered we are already using responsive layout.

If I may request, can you offer me a refund as I have no interest to work on your theme at all.

hi ken21, i will give you suggestion to find themes that 100% fit with your need on themeforest. because most author here is selling themes as it is. even if author give you some change, it will be only several kind of css line. but if you want them to change layout for you and apply it for all buyers, i will just not work.

we unable to provide you refund because i don’t have access to do that. you will need to contact envato support for this kind of request.

Thank you

Hi, I purchased your theme and customized it however I want to remove the “like love heart” from the portfolio’s however cannot seem to find the option?

hi frankhargreaves, please go to jphotolio dashboard > page setting > Enable Like function (turn this option off)

Thank you

kisimely

kisimely Purchased

Hi guys!

I bought the item yesterday and i have to say well done. I really like it, easy to use and looks well, but i have a few question. How can i put span to the menu? Because in the admin i can add new menu, but i can’t add span like what is on your website. I tried to find it but i couldn’t so pl let me know if how to do. Many thanks

hi kisimely, i don’t understand what kind of span you want to add. can you give me example which span you mention? you can give me URL of image you want to build.

Thank you

kisimely

kisimely Purchased

Okay. So in the admin i can add the menu, but i can’t add something to the menu.

www.horizonttattoo.hu/english this is the site what i started to do and i want to do the menu like on the example page, menu and under that the span. I tried to do in the admin, i checked everywhere but i can’t. I tried to find it in the source but didnt find anything.

hi kisimely, may i know which example you referring to?

if you have another problem in future, please send your question to our forum at http://support.jegtheme.com . its easier for us to organize any support question if we have only one place to do support.

Thank you

hi, i already bought this themes before as bibee309@gmail.com email before, and also got supported. However when i login again to download, it appears like i havent buy this themes before. How can? and how to fix that? I dont want to pay double money for one theme.

hi habiphoto, this is problem that we cannot help. you will need envato staff to help you with it. you can try to contact envato if they can help you with the problem.

Thank you

Hi, how could I remove this:http://www.youtube.com/player_api?ver=3.9, it’s slow me down. Thank you.

I fixed that :)

hi c13880657 glad you able to resolve the problem.

if in future you have question about jphotolio, please post your question on our support forum at http://support.jegtheme.com

Thank you

Hi , if i hide ” Front slider alt ” with #jegbgcontainer .texthome { display: none; } , text will have effects to seo ?

hi weddingzone, yes it will affect on SEO. google will only scan text that appear on your website.

also if you have any question on future, please ask your question on our support forum at http://support.jegtheme.com

Thank you

This template is compatible with WordPress?

hi ArmandoAgudelo, Yes. this themes is compatible with WordPress.

Thank you

purchase and install the template shows me: Could not decompress the package. The template does not have the style sheet style.css .

hi armando, you will need to extract it first and upload jphotolio themes instead jphotolio bundle. for more information, please refer to this url : http://support.jegtheme.com/theme/jphotolio/

Thank you

I just submited the url of my sitemap to Google and, as I was expecting, get ths message: Errors Sitemap is HTML Your Sitemap appears to be an HTML page. Please use a supported sitemap format instead. 1 Is there something that I’m missing here? Thanks, Nikolay.

hi tetragramaton, yes it is. our Site map is for customer viewer not google. you will need to install another plugin to generate sitemap.

Thank you

Ok I do have the plugin but can not index any images apart the one in the blog posts, that is the problem I’m having. Even spider such as screamingfrog can not index any images in the gallery or portfolio when building the map. Any advice on how to sort out this issue.

hi tetragramaton, i don’t know what kind of spider you mention, but google can index our site also the image. you can take a look right here : https://goo.gl/D5qdIl

Thank you

If i try to insert a video portfolio item (vimeo or youtube. the problem is the same), the new item don’t show the video and the preview image too. i setup the new porfolio item as the other working ones. but don’t work.. what’s the problem? there is a limit for video gallery number?

then.. the theme works fine with last wp? (4.3)

thank you.

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