2269 comments found

How can I add and require phone numbers in my contact form on the “contact us” page of my site.

http://www.mosleyphotographyinc.com/contact-us/
jegtheme

hi eagrad2007, when you adding your pin, on bottom of those input you also having option named as phone. or go to jphotolio admin panel > contact – email detail > location data > Phone.

Thank you

Default-user

i want a place for the customer to put there phone number, not put in my phone number

jegtheme

hi eagrad2007, we currently don’t have those kind of option with our current contact form. many of user use contact form 7 with normal page template.

Thank you

the person who built my site added a “phone number” field to the contact form but the phone numbers are not showing up in my emails.

Also, on the moble version some of the contact form fields have been cut off. How do I fix this? http://www.mosleyphotographyinc.com/contact-us/
jegtheme

hi eagrad2007, i don’t know how he add phone number on your contact form. its better you ask him about it. i think its because of box is too small. you will need to contact him about this also.

Thank you

Hello! Just what I am searching for weeks….!! One PS question: are you keeping updating this theme at least for the next 6 months? Thanks for replying me.

jegtheme

hi nunomiguelm,we will update the themes especially to make it compatible with latest WordPress version and bug that reported from our user.

Thank you

Hi. I just updated my theme and I don’t like cropped portfolio images. Please tell me, what modification I have to make, to be sure that my pictures will be displayed correctly (at full size, not cropped). In fact, all news of porfolio are ok, but not that. Send me please files, or filenames (I can extract it from older version) or what part of code must be modified. Thanks in advance.

Pawel www.fotografmarzen.pl

jegtheme

hi Fotografmarzen, please contact me to my profile name. also don’t forget to write those question abouve.

Thank you

weeshieh Purchased

Hi, how do I get my front slider youtube video to show as full width like http://jegtheme.com/themes/jphotoliolight/

Currently mine is like http://www.gownsvilla.com/

Thanks.

jegtheme

hi weeshieh. its because your youtube screen size.

In your YOUTUBE TAGS add the code ” yt:stretch=16:9 ” you may have to adjust the numbers up or down to be precise in sizing.my final tag was “yt:stretch=29:12” after some trial and error.

Thank you

Default-user
weeshieh Purchased

hi jegtheme, thanks for pointing me to the YOUTUBE TAGS. Its my first time trying that.

I tried to play around with the yt:stretch to modify around 21:9 +- but found that the stretching effects will distort my video as well. I tried yt:crop=21:9 too but it didn’t seem to take effect. I guess it looked nice on yours becos your http://www.youtube.com/watch?v=w3jTxLs7Bek source has a movie aspect ratio to start with. Haha..

Since mine is fixed at 16:9, stretching it around wouldn’t help much. Nevertheless, I am grateful for your advice. Just wanna leave a note so that if anyone else who wanna show full width video has to also make sure your source video supports cinemawide aspect ratio to begin with, https://www.rtings.com/info/what-is-the-aspect-ratio-4-3-16-9-21-9-cinemawide

jegtheme

Thank you for your information weeshieh :)

I just created a “faq” page for my site but the link for the page does not show up at the top where all the other pages are

jegtheme

hi eagrad2007, i don’t really understand your question. you want to add item on menu? please make your question clearer for us to understand.

Thank you

I would like for the map not to show up only on the mobile version. is there a way to do that?

jegtheme

hi eagrad2007, unfortunately we don’t have such an option. and it will quite hard to implement.

Thank you

shelant Purchased

Dear Jeg, I just updated the theme and discovered that all my portrait oriented photos in my portfolios are being shown in horizontal view, basically being cropped at the top and the bottom. What do I need to do to make the photos displayed in full in portrait orientation (no cropping)? Thanks a lot. www.shelantphotomuse.com

jegtheme

hi shelant, yes on new version we remove those kind of option. we actually create update to resolve regenerate thumbnail of image. but it seems people like previous version of jphotolio. we will make some change to revert the change, to keep previous change. you can revert the themes, we will make update to fix the problem but behavior will still be like previous one.

Thank you

Default-user
shelant Purchased

When will you release the new version with the updated portfolio view? My portfolio is all messed up now, because of this “cropping” feature. Please resolve this issue as soon as you possible…

jegtheme

hi shelant, we think we will release 2 version of portfolio. one with previous style with zoom version, and one with new style. hopefully it will come very soon.

Thank you

kj0283 Purchased

How do you move the logo over so there less of a gap on left side?

 photo menu.png

jegtheme

hi kj0283, you just simply need to provide size of your logo. you can take a look at jphotolio admin panel > general setting > logo & favicon

Thank you

Default-user
kj0283 Purchased

what do you mean?

jegtheme

you having gap because you not insert size of your logo. you first need to know size of your logo, and you will need to insert it right here : jphotolio admin panel > general setting > logo & favicon (you can see option to add size right here)

Thank you

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