2419 comments found

Hi Jegtheme,

I have two questions:

Firstly, could you please tell me how I can remove the shadowed border frame effect from the images on my ‘About’ page? (http://dpj.synology.me/wordpress/davidcarvalho/home/about)

Secondly, could you please tell me how to centre the sub-title text on the sub-head of my ‘rates’ page? (where the title says ‘Wedding Packages’)

(http://dpj.synology.me/wordpress/davidcarvalho/wedding-packages)

Many thanks in advance..

David.

jegtheme

hi DavidInniss,

1. i don’t see you have any shadowed border frame anymore. are you already able to remove it?

2. you can use bellow code, and put it on jphotolio dashboard > additional style :
#post-383 .blogtitle h1 {
    text-align: center;
}

Thank you

DavidInniss

Thanks very much Jegtheme, The code works perfectly…!

jegtheme

You are welcome DavidInniss :)

yanreva Purchased

Hi. After updating the theme, the theme settings doesnt work anymore. It just showing Google fonts for the heading and that is it.

jegtheme

hi yanreva, can you disable all plugin first and see if its work? im not very sure what is the problem, but it seems some kind of conflict with your admin panel that cause this issues.

Thank you

Default-user
yanreva Purchased

Checked it at first. Also when all the plugins are disabled the theme options are not working. Thank you

jegtheme

hi yenreva, can you try to contact me from my profile page. i will need to take a look closer to your admin panel.

Thank you

The pictures are not appearing correctly in my portfolio section. They are now shown in squares which crop certain parts of photos out. I would like these to be displayed in full size as they are and regardless of which screen resolution display as its meant to be responsive?

jegtheme

here it is :

on page

and here : on portfolio single item

Default-user

Thank you for your help that worked!!

jegtheme

you are welcome :)

Will the theme be updated when new Wordpress versions arrive, or is the theme considered end of life ?

jegtheme

if any compatibility issues on new wordpress version, we going to fix the issues for sure.

Thank you

hi

how can I easily remove the picture titles in jphotolio image gallery when you click on a certain picture?

as my imagenames all have generic names “photoshootABCxyz_123.jpg”, it’s ugly and I want to remove this from the pictures

example, see www.jmw3dding.be/magic/the-pictur3s/3ngagement/ change “3” for a “e”

thanks!

jegtheme

hi michachael, unfortunately we don’t have easy way to change picture title. you will need to do it right into your admin panel.

Thank you

Hello!

How I can put a text on the homepage? please help me , thank you.

Default-user

Yes , I need text in the homepage for SEO in google . I need regular text after the slider. how do I can add this ? thank you.

Default-user

Hello?

jegtheme

hi kobiastangelov, unfortunately we don’t have that kind of option on current version. we only have slider right now.

you may want to change your home as normal page if you want to achieve that kind of requirement.

Thank you

Please replay this : How I can put a text on the homepage? please help me , thank you I need text in the homepage for SEO in google . I need regular text after the slider. how do I can add this ? thank you..

jegtheme

hi kobiastangelov, unfortunately we don’t have that kind of option on current version. we only have slider right now.

you may want to change your home as normal page if you want to achieve that kind of requirement.

Thank you

Hi , is this theme compatible w/ Wordpress 4.2 and Media Manager Plus plugin? http://dev7studios.com/media-manager-plus/

jegtheme

hi BrownChiLD, we this themes compatible with WordPress 4.2. but we don’t really know if its compatible with those plugin.

Thank you

mkramer Purchased

Hello

I just upgraded my wordpress version to 4.2 but I forgot to see if JPhotolio was compatible.

Everything seems fine except we are missing the comment submit button.

How can we get that back?

Kind Regards

Mike

jegtheme

hi mkramer, i have seen the problem and i can confirm this issues. can you go to jphotolio themes folder > comments.php

and please replace with this code : http://pastebin.com/ynL6T6pY we also going to fix this issues in next version.

Thank you

mkramer
mkramer Purchased

Thank you, it worked perfect! Awesome support!

jegtheme

you are welcome mkramer :)

yanreva Purchased

How do I translate the contact form. I have multilanguage site. I didnt find the strings with wpml.

jegtheme

hi yanreva, on jphotolio folder, you can find file named as default.po / mo. you will need to create translation base on those language into your own language.

Thank you

When will this theme be compatible with wordpress 4.2.1?

jegtheme

Yes sure. we don’t find major issues with WordPress 4.2.1 with this themes.

Thank you

I second what Vadys asking?? When will there be a update for the theme to be compatible with 4.2.1 As I can no longer update my wordpress posts or pages after the update!! I have to change my theme back to one of the basic ones like twenty twelve in order to update anything!

jegtheme

hi thedigipix, may i know what is the problem? i also use wordpress for that version. but we don’t find problem like you said. we able to update page / post that we have been created.

Thank you

Hi,

I have turned on the responsive mode. However, the slider image shown in the mobile device is not complete and is not adjusted according the mobile screen size. Kindly advise.

Thank you.

jegtheme

i not really sure on which slider you referring to. can you give me your website URL so i can check it directly. also please give me url where you having those slider problem.

Thank you

Default-user

Sure. The URL is www.LOL.net.my. The slider is actually at the home page.

jegtheme

hi modemalaysia, i don’t know what do you mean with not working on responsive mode. but when i try it on my computer, its working perfectly fine.

Thank you

I noticed that there was a new version (4.6.2) but in dashboard shows no update? How to update theme ?

jegtheme

hi wedding zone, to update the themes you can simply delete your previous jphotolio themes. after that you can upload updated file.

Thank you

Hi JegTheme,

I am in the process of setting up one of my portfolio categories to be downloadable for my clients.

However when I attempt to upload the photos which have been compressed into one single .Zip file (below 1mb in total) i get the following error message: ” ‘Smackers1.zip’ has failed to upload due to an error Sorry, this file type is not permitted for security reasons”

Can you please explain what the issue is…..?

Many thanks…

David.

jegtheme

hi DavidInniss, its actually alot of way to do it. you can use dropbox to host your file. or you can use your FTP to upload file and upload it on your server. our zip file on our server also uploaded using dropbox or FTP.

Thank you

DavidInniss

Hi Jegtheme,

Thats awesome! I have used the ‘DropBox’ method as you’ve suggested. It works very well. :)

Thanks again for your quick response Jegtheme..!

jegtheme

You are welcome david :)

Hello!

Thank you for this great theme.

I have an question. I’ve just updated my map locations and it works.

But i am making a dutch website. How do i change the text of “Contact us”

Also how do ic hange that subtext Name, Your Email and Message,.

See photo : http://postimg.org/image/fv4hh8fjf/

Thanks in advance.

jegtheme

hi ColinThor, you can change every word from your admin panel. and then go to translation menu.

Thank you

yanreva Purchased

Hi my clients complaining that there is no option to download/save photos. Is there a way to add this option?

jegtheme

hi yanreva, we have those option on on portfolio. as like what you see on our demo. http://jphotolio.jegtheme.com/light/portfolio-load-more/#/flower-pedals (password : admin)

Thank you

Hi, I sent you an email for demo xml file. Could you send me it as soon as possible, please?

Thanks

jegtheme

hi kokodesign_website , you can download it right here : https://dl.dropboxusercontent.com/u/31421656/jphotolio/demo.zip

Thank you

Hi jegtheme,

We updated to the latest version and for some reason the ADMIN BAR went missing.

I tried everything I could find on google: http://www.webmechanix.com/wordpress-admin-bar-not-showing-up-fix

So this must be a theme thing?

Please help

PS Was hired to troubleshoot for your client @ eightproductions.com

Default-user

Hi, what am I looking for exactly? w/c line exactly? here’s what i see: http://goo.gl/KHiqVI

readme.txt shows latest change log version: = 4.5.9 =

We are working on the same version , yes?

jegtheme

or you can use this code : http://pastebin.com/fbf3wtcC

Thank you

Default-user

awesome.. got it working.. i have another issue .. our featured images were originally 630×300 but now the featured images have black spaces on the sides..

I investigated this to see if it’s any css/size/width issue, but realized that it seems upon upload of the featured image the theme (?) is adding the black sides to the actual image (editing the jpg!)

http://goo.gl/WpKifw

when we uploaded that it did not have those black sides..

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