2237 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Where has JKreativ gone?! I bought it and have had loads of problems and now it has disappeared!!!

jegtheme

hi jonnyhello, need no worry, it not permanent, we have update the themes, so hopefully it can back online it again very soon.

Thank you

Default-user

Phew! How long will that be? Also, I need support but cant post in support forum for some reason

jegtheme

hi jonnyhello, we don’t really know when it will be accepted. its really depend on themeforest reviewer. you can ask envato support regarding this issues.

also may i know what shown when you unable to access support forum?

Default-user

is it taken off by yourselves for visual composer update?

jegtheme

no its not, its not because visual composer, but because of license checking method. its not permitted themeforest says. actually when first time we upload the themes, we don’t have any problem with it. we even have ask about it with envato support. but now it become problem. we really confuse what is going on with themeforest support.

but we have update the themes to fit with what they need. hopefully it won’t take long to reviewer check our themes.

Thank you

jegtheme

Its back again now.

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

what size should the images be on the front slider? Currently the slider is cutting off part of my images

jegtheme

hi eagrad, its normal if you are using fullscreen front slider, you actually have option not to crop the front slider, or you can place your image base on what focus on your front slider (top, bottom, or center)

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi all

Hope you may be able to help, first of great theme. What I am trying to do is: under posts, portfolio have two separate portfolio gallery’s, one for weddings and one for portraits.

I want to try and categorise my images for weddings into (slideshow) (pre-wedding) ( weddings) (Black and white) (church).

And then similar for portraits (slideshow) (portraits) (black and white) ( vintage).

is this possible?

So the structure would be menu = portfolio = weddings = portfolio gallery menu = portfolio =portrait = portfolio gallery

Many Thanks in advance.

jegtheme

yes you can do it. you can simply use menu child to create those kind of menu. you view this video to build menu : http://www.youtube.com/watch?v=W2Q-ZTR4gcM

also for portfolio, you can use portfolio filtering feature on our themes.

Thank you

Default-user

Hi Thank you for your answer, I have done this but it does not work. As said I have main page called portfolio, then under portfolio I have two sub pages weddings and portrait with the parent being portfolio.

This works great and under a normal page layout and yes they will both look different, but as soon as you make the pages into a portfolio via template they will have the same information on both wedding and portrait which you don’t want as weddings have nothing to do with portraits.

It looks like you can only ever have one main portfolio gallery as it looks like there is no way you can assign a portfolio gallery to a specific page, making all pages that are portfolio pages the same.

What I am looking for is portfolio pages like this: portfolio/wedding/ with Portfolio Category – wedding slideshow – wedding black and white – pre-wedding – wedding – church

And:

portfolio/portrait/ with Portfolio Category- portraits – Vintage inspired – Hollywood – portrait slideshow – portrait black and white.

As said I can make all these portfolio category’s, but there is no way to assign them to different pages, thus making every portfolio category appear in all pages.

Many Thanks again and hope you can help

Default-user

Sorry all sorted, I see the post below and that is what I need.

Many Thanks for all your help.

jegtheme

Great!

Default-user

Sorry hopefully just one more question, I need some info regarding the testimonial page you have, your page has a image header above the testimonials and your testimonials have a very nice boarder around them. How do I go about making something like this as I can not find any tools in template to do so.

Many Thanks again.

jegtheme

hi london,

1. for header, you should upload it on Featured Image.

2. you can add it using shortcode, for more information about shortcode, you can read documentation. also you can see this image :

Thank you :)

Default-user

Many Thanks for all your help

jegtheme

you are welcome :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
LexCuper Purchased

hello, i also have some problems with portofolio, i want to have some different (portofolio templated) pages, but when i create a portofolio there is no way to put it on the page i want, it seems like all of portofolios are shown on all portofolio templated pages, so i want to have something like weeding (that includes diffrent portofolios like: invitations, glasses and so on), marriage proposal (that includes diffrent portofolios like: Ana&George, Bella&Tom and so on)..hope i was understanded, if not please ask. So can someone help me with this?

jegtheme

hi lexcuper, you actually able to filter portfolio base on category. so at first you will need to fill portfolio category first. after that, you can create portfolio with exclude category feature.

Thank you

Default-user
LexCuper Purchased

thanks! is a great idea and it really helps, here is another question, when i make a portofolio it is shown on the page i need now, and if i click it it becomes litell bit bigger, the problem is that when it is on the middle size, on the slides is shown the name of the picture, but when is big it seems to be ok. i really don’t want those names to appear on the slides because pictures i-’m adding have names that don’t say any information for my visitors, can i do something to corect this?

P.S. londonweddingphotographer, when you create category there is an option dor that category to have a parent, so you can have like 2 categories: weeding and portrait, for each category you create childrens and so on.

Default-user
LexCuper Purchased

auch..here is a option to do what i want, no answer needed :)

jegtheme

Great!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
b2ly Purchased

My gallery can’t scroll photo by photo when scrolling with keyboard arrow.

This was happened after i updated the latest version of the template.

Pls help.

http://www.signaturebliss.com/gallery/
jegtheme

hi b2ly, we don’t see that you currently using our themes for your website.

Thank you :)

Default-user
b2ly Purchased

Thank you for following up the issue. I will keep observing when i use this template for another one.

jegtheme

hi b2ly, thank you, just let me know again if you having another problem.

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am looking to change the social icon color, how can I do this? Thanks!

jegtheme

hi digitalcocoon, you will need to change the file directly to change color of social icon. you can find the icon on jphotolio folder > css > img > socialset.png

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi,

I bought this template a few weeks ago and really, really like it! I managed to get pretty close to the look that I want for my website but am not able to achieve a few things. I spent a few hours searching the forum but finally I gave up. Please will you be so kind to answer my questions? 1. How can I have the portfolio/gallery items spread across the whole width of the screen (so that the space left on the right and left side is just 1/4th of what it is now)? 2. How can I increase the horizontal and vertical space between portfolio items so that it is exactly as big as the space left on the right and left side of the screen? 3. Is it possible to have the area that contains the portfolio items’ title on top of the gallery image cover instead of below it, so that it covers the bottom of the gallery image cover, ideally with transparent color and with custom font face?

Thanks a lot in advance!

jegtheme

hi eddie_baak,

1. you can add this code :

.page-template-template-front-php #mainouter {
  width: 80%;
  margin: 0 auto;
}

2. you can add this code :

#jeglio .item {
  margin-bottom: 20px;
  margin-left: 20px;  
}

3. unfortunately we don’t have those kind of option. also you will require some kind of custom change for this.

Thank you

Default-user

Hi jegtheme,

Thank you very much for your answers! This is of great help. As many people said, you have excellent customer support. Will recommend you anytime! Good luck!

Eddie

jegtheme

hi eddie_baak, Thank you so much for your kind word :)

Default-user

Hi jegtheme,

Please help me with another question. I’d like to change the color of the grey blurred area from under each portfolio item (the one that looks like a shadow). I can’t figure out where to change it. Thank you very much!

Eddie

jegtheme

you can use bellow code :

#jeglio .item {
box-shadow: none;
}

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi again,

Please could you help me increase the font size for each portfolio item title? I tried to change the following line in portfolio-item.php file. I changed H3 to H2 in the following line:

<h3><?php the_title(); ?></h3>

This indeed increased the font size in my portfolio items’ title but I lost the font color. They all became grey. I’m sure you have a magic code to increase the font size of those portfolio item titles without affecting anything else. Could you please help me out?

Thanks a lot! :)

jegtheme

hi eddie, you can use this code :

#jeglio .item .item-wrapper .desc-holder h3 {
  font-size: 100%;
}

Thank you

Default-user

Hi jeg,

Thank you very much for all your help! Your support is highly appreciated. I wish all companies had the same high quality support as yours. Please don’t mind if I come back later with other questions :)

Best regards,

Eddie

jegtheme

Thank you for your kind word Eddie. :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I’m using the Jphotolio theme. I’m running an Google Adwords campagne. I’d like to track conversions on my contactpage (after clicking the “send button”). My question is: Where to put the html code from Google in the contact page?

Thank you,

jegtheme

hi richard, i never try this google adwords conversion method. you will need to hire someone that understand about this.

Thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How do I change the part on the front slider that says “Your Company Name” “Your company slogan” – can’t figure it out! Thanks, Karyn

jegtheme

hi sparky, when you create front slider page, on the most bottom you have option to change those word.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m having the same problem b2ly,

My galleries in the portfolio does not automatically start the slideshow after update 4.5.6

I thought it would be fixed in 4.5.7, but it was not.

Would you like to resolve this issue to put the site online, please!

Thank you!

jegtheme

hi escape5101, you can always turn back to version 4.5.5 to fix this problem. we will take a look at this problem and will fix on next version.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
idolsfree Purchased

Hi, my site is www.095studio.it, and everything is ok but the contact page have some problems: http://www.095studio.it/contatti

As you can see, i have some texts like “contact_us_lang, contact_lang, etc”...i don’t know how i can modify them!

thanks in advance, regards Matteo

jegtheme

hi idolsfree, if you are using build in translation, you can go to jphotolio dashboard > translation > contact.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Poland
thiefunny Purchased

Hi,

I have a problem with WMPL translation plugin, but perhaps it is because of JPhotolio, so that’s why I’m asking here first.

When I make a translation of any portfolio and publish it, then original language file brokes: all pictures disappear, even cover picture. When I correct original file, then translation brokes the same way, so finally I cannot have proper original and translation… :O

Take a look: original [Polish] http://mwfotografia.eu/?page_id=67#/?portfolio=chmury translation [English] http://mwfotografia.eu/?page_id=902&lang=en#/?portfolio=clouds&lang=en

Also, I cannot move between them using left bottom icons of flags.

I’m using WMPL version 2.0.4.1, it is the latest FREE one… perhaps it is the cause…?

jegtheme

hi thiefunny, can you turn your permalink setting to day & name (setting < permalink). it may cause the problem.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • South Africa

Can every element of this theme have custom colors? Even the grey borders, for example on this picture:

http://i62.tinypic.com/4hqgkx.jpg
jegtheme

hi ANPhotography, its can be done using custom css.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
verkonika Purchased

Hello Jeg,

I updated to V 4.5.7 and I can’t find the gallery option to show cropped/full size. Please direct me where it is now.

Thanks.

jegtheme

hi verkonika, it will be on page when you creating the page with portfolio gallery template.

Thank you

Default-user
verkonika Purchased

I found ti. Thanks for your help.

jegtheme

you are welcome verkonika :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
brntoki Purchased

I’ve just updated my theme. Now my portfolio images are sized way, way too big and look horrid. I cannot find any way to correct this. My images are sized correctly and looked like they should before. Something has changed, and not for the better. :(

http://www.brentdlong.com/portfolios/

Click on any of the portfolios and the images will be too large.

Very unhappy about this :(

jegtheme

hi brntoki, may i know on which page you say that is way to big? i see this image : http://www.brentdlong.com/portfolios/#/wake-and-gen-yuino-ceremony

are you still having problem?

Default-user
brntoki Purchased

Yes, still having problems. The photo within the portfolio box, if it is a portrait orientation photo, doesn’t look too bad. If one expands it and looks at the full res image, a portrait orientation image is slightly too large, and image quality is somewhat poor, but with a landscape orientation photo it is huge!, and image quality is horrendous.

Default-user
brntoki Purchased

If one only views the images without expanding to a full page viewer, IQ is acceptable, but in the full page view mode it is really bad. I uploaded an image: http://www.brentdlong.com/portfolios/#/hayato at a resolution of 750×500. In the initially expanded portfolio box, the image is downscaled to 560×374 and looks OK. If the portfolio box is further expanded by hitting the expand/shrink button on the upper right corner, my image is resized to 1388×925 and looks bad (of course). Why is the default setting to now expand to fill the dimension of the window? I don’t see any simple way to tell JPhotolio to not upscale my images. I’ve set them to the max size I want already for aesthetic reasons.

Default-user
brntoki Purchased

I went back to 4.3.0 which fixes the issue, but then it breaks everything else and I cannot use it with the newer WordPress. This is crap!

jegtheme

we creating this new version is actually for saving you from regenerating image that we having on previous version. especially if you using theater mode. on previous version, your website will always generate new image and you may having problem with hosting if you using small number of hosting.

i personally think that you will need to upload bigger size of image, im using 1920 screen size and see your image is very bad and pixelated. you also need to accommodate your user who using higher resolution monitor.

Thank you

Default-user
brntoki Purchased

This isn’t helpful. The question is, why did you change the way the theme works midstream? I chose to show my photos at a certain resolution, saved them that way, sharpened them accordingly, and was able to accomplish everything with the old functionality. You’ve now changed it so that photos can only be shown filling the portfolio view window, without at least leaving me the option to disable that “feature”, or at the very least let me decide how big I want to make the portfolio viewport. I briefly checked into a CSS override, but, ideally, applying that only to the image doesn’t seem possible. You’ve got the photo dynamically sizing in a way that I cannot easily change. I haven’t attempted to limit the size of the viewport via CSS, although, even if possible, I’d rather not do.

Please give me some idea how I may achieve what I’m looking to do. I’m happy to see that the gallery functionality has not changed in this regard.

jegtheme

hi brntoki, if you need to revert to previous version (4.5.5) we can send you the file. we are not changing any of expand mode on those version.

you can contact me from my profile page so i can send you the file.

Thank you

Default-user
brntoki Purchased

I’ve sent you a message. Thanks.

Default-user
brntoki Purchased

I haven’t noticed a response from you. Am I missing something???

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Sorry again I hope you can help me with a few other question please.

1: I have just noticed that when viewing the pages on phones ETC that the menus are all back to front to what is shown on desktop pc. So Desktop it looks like Home – Portfolio – Prices

On Mobile it looks like Prices Portfolio Home

2: Also as you can only pick left or right for Mobile Menu. this is a problem for me as I want to show all my menus all the time regarding of what device it is shown on, contact is normally at the very end of the list on the left menu, so if I choose right mobile menu to view no one will be able to contact me as the contact menu will be missing.

3: If I make one large menu is it possible to have the menu more near the centre of the page rather than on the far left

4: Is it possible to have drop down menus on this theme as shown here. http://www.headshotlondon.co.uk

5: I like what http://www.diamondphotography.org.uk/contact has on his contact page how do I go about putting in the extra details on the contact page ( how did you hear about us) ( coverage required) Wedding Venue)

many Thanks again for all your help.

jegtheme

hi,

1. hi london, you can actually create another menu for your mobile site. if you having wrong sequence on current menu, you can create another menu only for mobile. 2. i think question no 1 also work for this answer. 3. no its not, you will get more menu if you are using sided logo instead of centred logo. 4. no its not, we are having unique menu that actually work with our curtain effect 5. you can use contact form 7 for that. but you will need to create it using page template instead of contact form.

Thank you

Default-user

Many Thanks again for all your help

Default-user

Hi got another question for your, sorry they are coming at you fast but im nearly there and want to get things right.

Its regarding the Front Page slider, looking at it from a SEO point of view it looks like have a front slider image will actually hurt the front pages SEO as Google cannot collect any text.

I am possible wrong but I have just run a well know SEO test on the front page and what ever I do it will not detect any text in images or on the pages or front slider. Even though the text is there and readable to a person from what SEO is telling me it will not be seen by Google.

Can you please confirm this please regarding the body text using a front slider on the front page.

Once again

Many Thanks for all your help

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