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i have uploaded the MP3 and put it in MP3 & OGG but still cannot play the music. can you help?
hi ashleybaby, can you send me your website url from my email. i will take a look at your website and may be able to give you some suggestion.
Thank you
Hello! I’m having trouble inserting contacts and map. I enter, but nothing gets recorded.
thank you
hi pedrofcosta, i bet you forget to hit add pin before clicking save setting.
Hello! When we insert the photos in Porfolio, I can not write the image name. thank you
hi pedro, may i know what do you mean about write the image name? if you mean to change to image title, when you add image, you can click show beside delete.
you will have text area where you can edit image title.
Thank you
I cant get the site title to show up in the browser.
I changed it at Settings > General > Site Title
hi saimax, you will need to enable option on Jphotolio admin panel > General Setting > Basic SEO > Enable built-in SEO.
Thank you
Hi there… work is coming along nicely on getting my site up and running. Right now I’m working on blog post transition, and noticed that at the bottom of each post the theme tells which categories the post is filed under. However, the wording is incorrect, and reads “Filled Under : Video”
1 – I’ve looked at the Translation Settings, and the only place that references category there is for the Category Archive Title, and it’s correct there. Where can I change this from “Filled Under” to “Filed Under”??
2 – Is there any way to remove the space between “Under” and the colon so that it reads as “Filed Under: Video” rather than “Filed Under : Video” ??
Thanks so much! —Mike
Hi Mike you can find option for change all language on Jphotolio admin panel > Translation > Blog > Post filled title box. or you can find any text you want to change right there.
Thank you
HA! Thanks… I was looking under the wrong tab.
You are welcome
Hi.
I cant receive emails from the contact page? I cant seem to find where I put my contact email at so I can receive emails there once someone fills out contact form.
Please assist.
www.whiteliteweddings.com
Talk soon,
Evan
Hi evan, you can setup your email on JPhotolio admin panel > Contact – Email Detail > Email detail > Email Sender. any email that sended to you will go to those address.
Thank you
I have my email there. I tried a test email and did not receive the email? Then I tried another test email and filled out the form with another one of my emails and received the email form thanking me for my message and that we (Whitelite weddings) would be in contact with them soon.
But no email to me directly letting me know that someone emailed me??
Hi evandorian, do your hosting mail function work correctly? if not, you may interested to use SMTP setting that will fit if you are using Google mail as SMTP server (and also credential).
Thank you
I figured it out. Thank you! : )
I have a small problem in the portfolio page. Please check this screenshot: http://time24.me/wp-content/uploads/imagessssss.jpg
In the red rectangle, there are a bunch of icons, how to hide them? instead of them, there should be only two arrows to move from one image (or project) to the next or previous one?
Please, reply to me as soon as possible, since this problem is the only problem that prevents me to publish my portfolio tell now.
All the best
hi 3zivov, may i know what are you doing until those icon becoming like that? and also please let me see the page, i unable to help you with only those information.
Thank you for replying, this is the page: http://time24.me/?page_id=644#!/?portfolio=keep-it-high
Also, I didn’t do something special to come with up with these icons, I just upload the files
hi zizov, i notice that you are still using old version of jphotolio (version 2.0.3), i don’t really understand what happen to your site, but its missing some css code. i will recommend you to upgrade your version (current version is 3.0.0) and also upgrade your wordpress installation.
Thank you
Thank you, I already updated the wordpress version, the theme and created the portfolio page again; however, the problem hasn’t been solved yet. Anyway, If you figure out what is the problem, please reply to me. Regards
if you already update your themes, can you clean code on your additional css box? it may cause the problem.
Thank you
Dear friend,I cleaned the CSS box and nothing new.
So please could I send to you my login information in a private message and you can handle this problem. In case of you don’t mind, please mention that to me here in order to send my info to you privately.
Rds
hi 3zizzof, yes please send me your website credential so i can take a look at your website.
Thank you
hi 3zizov, i notice that you change the css file directly. your bootstrap file is not found ( http://time24.me/wp-content/themes/jphotolio_v300/css/bootstrap.css?ver=1.0.0 ).
next time you ask me support, please let me know first what you have done with the themes. its clearly you have done something with the themes and you don’t want to let me know.
I changed the css file after you told me to do that, in your previous reply
” if you already update your themes, can you clean code on your additional css box? it may cause the problem.”
hi zizov, can you contact your hosting. and ask why this item get 406 page. http://time24.me/wp-content/themes/jphotolio_v300/css/bootstrap-responsive.full.css
Thank you
How do I get the Facebook and Twitter font in the correct color other then white so the text will show up on bottom right hand corner of front page of website.
Please view website to understand.
www.whiteliteweddings.com
hi evan, i don’t really understand which color do you mean? can you give me some screenshot with some explanation?
I figured it out. Thank you : )
How do I get ride of the FRINGE on the front page?
www.whiteliteweddings.com
hi evan, what is FRINGE. im sorry i don’t understand about those word haha.
hmm ok, the lace looking boarder around the top and bottom of the slide show images on (main page) of website. How do I get rid of that?
hi evandorian, from FAQ :
in packaging there is folder named navigation. you can find 2 file header.png & footer.png. you will need to upload those image to Style / Color Option > General > Header Background for header & Footer Background for footer.
THANK YOU!! : )
can I use lightbox in opening portfolio images? i don’t like the uncroped images in portfolio when clicked..the black border is annoying. can i change to fill the image instead? Also, in cropped settings, the images are not pretty. Please help me on this..
hi jay, yes you can do it. but you will need some code to change. if you have knowledge about code, you can find it on jeglio.js (see the full version jeglio.full.js), just change code on function type_gallery to attach lightbox.
Thank you
sorry I don’t know how to attach light box with coding. would you be able to help me? what would be the exact dimension of the portfolio image in order to fit into the container nicely?
hi jay, if you don’t have any knowledge on code, you may interest to hire a programmer that can do those change for you.
Thank you
Hi Jegtheme, First let me congratulate you for a great theme,
I’m quite new to wordpress but so far I have managed to do a bit thanks to your docs, great help.
My question is: I would like to create a porfolio and put password on several files (not all) I would like to leave some without so the customers can view the type of work we do, but on others files inside the porfolio I will need to put a password, can you please advise? How to do it? Thank you very much, Filipe
hi filipeg, you mean image inside portfolio? how if you create separate portfolio item, one for holding protected portfolio, and one again for your customer?
or you can make something like this : http://www.hmwl.at/js/portfolio/ (for customer to see), and http://www.hmwl.at/js/proo/ (for password protected customer)
Thank you
UAU!! thats a beautiful site thats what I need (not sure how to do it) but sure I will try
thanks for your reply
Hello, If you saw the post about the TAGS, please disregard. I forgot I removed them in the screen options. My apologies.
In the next version do you plan on correcting some of the issues we discussed about the css class names?
Thank you,
Satisfied Customer
hi jskinner, yes i have fix it actually. but i need to add some more feature and fix some other think. on next version, alot of change will be come. so i need more time to fix it. but if you are want those change, i can give it to you. just send me email.
Thank you
no worries, just didn’t want to have to fix it again on the next update. Thank you for taking the time implement it. Can’t wait for the next update.
yes, i just need to add several more feature. and do test so it won’t break your themes when updating.
Thank you
Good day!
I would like to include a gallery of photos into every blog post. I can do it via “Add media” => “Create gallery”, but in this case a problem occurs – when I open the gallery photos full screen, reach the last one and click “Next”, it takes to the photos from previous post – all the way to the first one. I would like to have separate galleries for every blog post.
I have tried to use Portfolios – I create a portfolio gallery, make in Private and include in into the post via “Insert Portfolio Gallery”, but I get the same problem – previews only show the photos I need, but I can scroll through all the blog galleries in full screen. Also this way photos get sorted in some strange order and nothing works to fix it, even if it looks fine in gallery – when I insert it into the blog – photos are mixed.
Please advise.
hi openeyesstudio, yes you right. its normal behavior of image browser (we are using photoswipe) that will run only one instance on a page. btw you are using full blog view on front blog page, how if not using full blog on blog page?
Thank you
Good day!
I have found a solution for the order of pictures and the “all pictures in one gallery” problem – it was just a setting.
But now when I create any new gallery – pictures don’t load. Even old pictures, anything – just shows me a cross instead of a loaded picture. I create a new portfolio – doesn’t load anything either, but old portfolios (created before the last update) work fine.
I will make a test post to show you the problem.
Thank you.
hi openeyestudio, when you creating image gallery for your post, take a look at “ATTACHMENT DISPLAY SETTINGS”, and find Link to, those value must setted to mediafile instead of attachment page.
Thank you
It worked! Thank you so very much!
You are welcome
Hello! Its possible on HOME page, when I click a photo, appears gallery instead a slider? Its easy to configure? I think to buy this theme
Yes sure, you can choose which ever page you want to. you can change it to portfolio or gallery or even contact form. yes its easy to configure, by reading documentation, you must be able to setup your website. it will guide you easily.
Thank you
Sorry. My mistake. My question is in the http://jegtheme.com/themes/jphotolio/normal-layout/ is possible when I click on a pic, appears gallery instead a slideshow?
yes sure, you can do it for sure. its very easy to setup. actually documentation tell you how to do it.
Thank you
Hi,
How can i remove the category name in the portfolio overview?
Thnx
hi madebyelvera, you can use this code :
#jeglio .item .item-wrapper .desc-holder h4 { display: none; }put those code on Jphotolio admin panel > Style / color option > additional.
Thank you
I created an About page for a description about our company. How do I get rid of Admin and Date on post page?
I dont want people knowing when I posted our About page….
From jskinner :
@evandorian edit the page…You will see an option Hide Page Meta…turn that option On
Hi, I just purchased this theme, but the instalation failed. There is a massage that`s no found the sheet style css
hi dani, please take a look at this article :
http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-doThank you
I`m insatisfied that`s ruined my site, look: PHP Fatal error: Call to undefined function wp_get_theme() in E:\home\artedali1\Web\wp-content\themes\jphotolio_v300\functions.php on line 16
Dani, you are using old version of wordpress. you should upgrade your wordpress installation. current latest wordpress version is 3.5.1.
Thank you
@evandorian edit the page…You will see an option Hide Page Meta…turn that option On
Thank you jskinner5, its very great help
Can you please send me a link to your documentation. I am designing site for owner but he states there is no documentation folder. I see there is supposed to be an INDEX page but no luck. Can you send me link please. I need to finish website for client soon and having issues seeing image gallery. Thank you in advance.
hi kecster, yes you right. if you are downloading pirated version of this file, you won’t get any documentation on zipped file. you will need to buy this themes so you can read the documentation.
Thank you