84 comments found

seanie Purchased

Control panel for Theme Options doesn’t work. Where do I send my credentials and FTP to get it fix? I am running WP3.8

mad_dog

OK, waiting for your email.

Default-user
seanie Purchased

I sent the email. Thank you.

mad_dog

OK, will check it asap.

Hi,

is there a way to add a password protectet gallery?

Thanks

mad_dog

We no longer develop new features to this theme. Thanks

Theme options not working -need updated files right away! Need to make some changes for a client… please help!

mad_dog

Hello! Please send your site credentials to http://www.gt3themes.com/contact/ and we will check it. Please do not forget to mention about the issue that you have.

Default-user

hi! I’m not sure what you mean by that? Do you need proof of purchase? Or are you actually looking for login info for the site – my current theme is totally different due to A LOT of customization – a lot more than just a child theme – so it won’t be a quick cut and pasteā€”unless you can tell me which files were updated to get the theme options working again.. that would be super helpful, I could then hunt down those snippets and update them in my customized theme :) I also emailed you at the contact form link above, please let me know what you need! Thanks! Emily

mad_dog

Emily! Yes, we need wp-admin and ftp details.

Reinstalling the theme, but the Theme Options control panel is not working. As per your instructions for similar cases, I have emailed the FTP details to your help email address. Please fix ASAP.

mad_dog

Will get back to you via email

mydigitera

Great support guys! Thanks again!

mad_dog

You are welcome ;) Have a great day!

by
by
by
by
by
by