83 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • United States
seanie Purchased

Control panel for Theme Options doesn’t work. Where do I send my credentials and FTP to get it fix? I am running WP3.8

mad_dog

Hello! Please make sure that you have the latest version of the theme. You can download it from your account at themeforest. You can send your site credentials to help at gt3themes dot com

Default-user
seanie Purchased

I did downloaded the most recent version. I will send credentials for support. Thanks.

mad_dog

OK, waiting for your email.

Default-user
seanie Purchased

I sent the email. Thank you.

mad_dog

OK, will check it asap.

  • Has been a member for 0-1 years

Hi,

is there a way to add a password protectet gallery?

Thanks

mad_dog

We no longer develop new features to this theme. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Theme options not working -need updated files right away! Need to make some changes for a client… please help!

mad_dog

Hello! Please send your site credentials to http://www.gt3themes.com/contact/ and we will check it. Please do not forget to mention about the issue that you have.

Default-user

hi! I’m not sure what you mean by that? Do you need proof of purchase? Or are you actually looking for login info for the site – my current theme is totally different due to A LOT of customization – a lot more than just a child theme – so it won’t be a quick cut and paste—unless you can tell me which files were updated to get the theme options working again.. that would be super helpful, I could then hunt down those snippets and update them in my customized theme :) I also emailed you at the contact form link above, please let me know what you need! Thanks! Emily

mad_dog

Emily! Yes, we need wp-admin and ftp details.

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