5 comments found

Nice work, GLWS o7

joomlashine

Thanks a lot for your precious feedbacks. Our team always puts efforts to provide customer the best product and support. Hope to see you in our next products. Wish you all the best with your business!

joomlashine

Thank Drupalet, GLWS to you too. Cheers!

Nice work!! Good luck! :)

joomlashine

Thanks a lot for your precious feedbacks. Our team always puts efforts to provide customer the best product and support. Hope to see you in our next products. Wish you all the best with your business!

Great work guys! wish you many sales :)

joomlashine

Thanks a lot for your precious feedbacks. Our team always puts efforts to provide customer the best product and support. Hope to see you in our next products. Wish you all the best with your business!

Hi, I just purchased ‘JSN Megazine’ I installed using QUICK START. It seems like most things are setup the way I would expect them – I’ve built several Joomla sites so it seems like the Modules assignment is not setup with some of the defaults. I have the following questions:

1. The Mega Menu (e.g. Home / About & Example Video) does not display the two column grid. Can you please explain the sample setup. I was able to find ‘DJ-MegaMenu’ tab under ‘Home’ (Articles ยป Category Blog) module style was set to ‘wrapped by divs’ so as the other Menu Items (Text Separator). What am I doing wrong here?

2. I see the ZIP ‘jsn_megazine_djclassifieds_unzip_me_first’ however I do not see this component installed. Does this need to still be purchased separately?

3. Where do I edit the Homepage banner slides? Currently the ‘promo’ banner displays on multiple pages – I could not find a Module that contained this one. Am I looking in the right place? I would like to only show it on the homepage.

4. I do not see the FEATURED ARTICLES, I noticed ‘Welcome to JSN Megazine’ article was not set as featured (star) in the Joomla article manager, I did this with no avail. I also looked at ‘user1’ position where this is located. It seems to be turned on – but still no featured articles.

I would also like to see Single Category and Video working. Thanks!

joomlashine

Howdy Insupport, Once again, we feel sorry for this misunderstanding. As normal, customers will contact directly with our Pre-sale support team if there are any confusions and this kind of misunderstanding has never happened before. However, we will seriously review the introduction of each templates to ensure that customers get right message we transfer. Even though the refund policy in Themeforest is very strict, we will still refund for your purchase. If you want to refund, please give us your Paypal account. If you still want to get this template bundle, which includes DJ-Extensions, please visit our page http://www.joomlashine.com/joomla-templates/jsn-megazine-joomla-template-details.html and get them via purchasing NEWS Bundle. Because of the inconvenience you experienced in sales process, we would like to provide you an extra 1 years for support if you buy this bundle. Thank you & Best regards,

Default-user

Thank you again for working to resolve this matter, and your kind offer. Unfortunately “this has not happened before” statement is not correct – I was not the person who created this thread. One of your other customers ‘robinxlance1578’ has had the exact same issue. I don’t know if 1) you just don’t know, or 2) lying (I would rather believe the first). The thread for your reference is here:

http://www.joomlashine.com/32-pre-sale-questions/142478-im-not-happy-with-the-your-product.html

For all your future customers benefit: Please remove the DJ Extensions from your DEMO, or please add to your product description, explicitly, what modules are IN and which ones are OUT.

I will contact you directly regarding Paypal information. I really do thank you for all your direct feedback – I do believe you that this is not the kind of experience most of your customers have (else I would have not purchased in the beginning).

joomlashine
Thank you so much for your suggestion. We will seriously consider for better message transfer. I have received your Paypal account via private message and we have immediately refunded for you. Besides, one notice about Extended Style for DJ-Extensions has been already added to JSN Megazine Introduction in ThemeForest. http://themeforest.net/item/jsn-megazine-responsive-joomla-magazine-template/7692284?WT.ac=search_item&WT.oss_phrase=jsn%20megazine&WT.oss_rank=1&WT.z_author=joomlashine As regards your 1-star rating for JSN Megazine, we are sorry to your case but could you please revise it because your problem related to message confuse? Hope that our swift response can partly mitigate your discomfort. Thank you & Best regards

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