Discussion on JSN Solid - Responsive Joomla Education Template

15 comments found

Great Joomla theme! All the best with sales!

joomlashine

Thanks for your warm word, we hope so :)

joomlashine

Thanks mate!

Nice work!

joomlashine

Thanks, mate :)

I need youre support – the template doesnt get responsive images on articels – either category, frontpage or article level

And i see that the css code shows 100% width – soo what can be wrong ?

joomlashine

Hi tommy, JSN Solid is 100% full responsive, you can check it here: http://www.responsinator.com/?url=http%3A%2F%2Fdemo.joomlashine.com%2Fjoomla-templates%2Fjsn_solid%2Fpro%2Findex.php If you get any problem with responsive article, please kindly submit your question here: http://www.joomlashine.com/joomlashine/contact-us.html. Our support will help you to check and fix your problem. Thanks!

Default-user

Then i have once more sent you a support mail – 3 times now – hope you can help – i dont understand why you cant answer here ? I am an paying costumer here on themeforest – and dont have an account on youre company website ….my experience with you so far – is that you do not have an effective support – and that it is extremely diffucult to get you to take the necessary actions – which helps me as youre end customer (themeforest costumer)

joomlashine

Hi tommy,

We received your email and please let us take time to check it. Thanks for buying our product. About your concern, to guarantee that our customers can download latest version of the template or get support effectively, we will help ThemeForest customer to create an account on our website, please kindly send us an email with license of purchasing our product and we will send you back your account ASAP.

This is not a problem for us to answer you right here. However, we think that it’s better for you to access our ticket system and get support dedicatedly from our technical supporters. This will help you a lot if you have other problems and need support in the future.

We’ve just replied your email, please kindly check it. Thanks.

Okanogan Purchased

I want to update the template, but asks me joomlashine.com user What I can do?

Default-user
Okanogan Purchased

Ok, sent mail. Thanks.

Default-user
Okanogan Purchased

Very very Thanks, joomlashine’s mail I get to spam XD, Automatic update of the template did not work, but since joomlashine.com could download the latest version and everything works perfect.

joomlashine

Let’s continue the support at our website. If the update mechanism doesn’t work we’ll check the problem for sure.

mcongosto Purchased

Hi

I tried using the support system but didn’t get an answer in several days.

What i need is to add more markers to the map.

Also, I’m having compatibility problems, it only works in Chrome.

Please help, thanks.

joomlashine

Hi,

Can you please let me know your ticket ID. Usually our supporters respond within 16 hours, it’s rarely occur “in days”.

Thanks,

mcongosto
mcongosto Purchased

PFL-638492, Oct 18 (6 days ago) :)

JettoSlik Purchased

hello, please i need help, I have looked everywhere module where the item (Welcome to Solid University), this is installed in the sample data I’m tired of searching and searching, anyone can help me? :(

joomlashine

Hi mate, please submit your question at: http://www.joomlashine.com/joomlashine/contact-us.html Thank you.

JettoSlik Purchased

Hi I am trying to use shortcodes but do not know why I do not get display, I’m using the YOOtheme Widgetkit and still nothing, also install a plugin and I do not IceShortCodes displays, anyone can help me?

alainsfr Purchased

Bonjour, Je viens d’acheter ce thème et j’aimerai recevoir de l’aide pour l’installer sous joomla. c’est urgent. Merci. Hello, I just bought this theme and I would like to receive assistance to install in joomla. this is urgent. Thank you.

joomlashine

Hi mate, please kindly submit your question here: http://www.joomlashine.com/joomlashine/contact-us.html

I want to update the template 2.0.1 and JSN ImageShow, but asks me joomlashine.com user

joomlashine

Hi,

Please contact us directly at here for getting the account http://www.joomlashine.com/joomlashine/contact-us.html

You need to attach the file of license from ThemeForest. Please note, that the template doesn’t include PRO Edition extensions. Free editions is available on the website.

Pamolade Purchased

Hi! Great theme! Only one little problem: I cant get intro images to show on blog items. What to do?

joomlashine

Hi Pamolade, please kindly submit your question at: http://www.joomlashine.com/joomlashine/contact-us.html Our technical supporters will find the best solution for you. Thanks

Any possibility of seeing other sites using this theme?

joomlashine

Here is the direct link to buy JSN Pixel http://www.joomlashine.com/joomla-templates/jsn-pixel-joomla-template-details.html

There you’ll find “buy now” button.

Default-user

Thanks. Sorry for so many questions, but what exactly is template parameters? Would paying the pro unlimited give me access to all your templates and support?

joomlashine

Sorry, the comment box is not for providing support, so it’d be great if you post your question on our community forum.

Btw, just to let you know that buying the template on our side you can request refund within 30 days. So no worries if the product doesn’t suite your needs.

Hello, after purchasing the template the 5th of september I tried to make an account in joomlashine http://www.joomlashine.com/themeforest-verification.html with no luck. I contacted joomlashine support at support@joomlashine.com and I received the automatic message that you have received my request, but no response about why I cannot create an account or any solution so far. Could you please assist me? Regards,

joomlashine

Hello,

I got your email and sent you account to get updates and download in Joomlashine. Please check your email and update us if you have further questions.

We look forward to serving you!

Hi Guys, may I know whether these JSN Uniform, JSN Imageshow, JSN Mobilize and JSN Power Admin will be include in this package.$48 ? Can we upgrade them to next version? Please reply back.

joomlashine

Hello akhilbandaru ,

Thanks for your question.

Yep, they will be included but they are FREE Edition only. If you want to have PRO Edition of these extensions, please upgrade them in the backend :)

Please take a look at them here: http://www.joomlashine.com/joomla-extensions.html

If you have further questions, feel free to let me know.

Best Regards,

Hi, I am working to build a site for a school and we are interested in your template, we will like to know if it supports RTL 100% special Arabic language we are looking forward to use falang component for this, has it been tested and comparable with your template and one missing module which is important to us is Events (calendar) is there any module you made or recommend to use that is tested and comparable with your template.

joomlashine

Hello whissi,

Thanks for your great choice.

JSN Solid is the most suitable template for your purpose. If you buy PRO edition, you can easily set up a RTL site for Arabic language. Falang is an awesome component that we often highly recommend for all our customers. For event, please take a look at Ohanah. They are really do a good job with an event component.

If you have further questions, please contact our Support Team here to get more information about our products: http://www.joomlashine.com/forum/32-pre-sale-questions

Look forward to serving you soon!


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