Great Joomla theme! All the best with sales!
Thanks for your warm word, we hope so
I need youre support – the template doesnt get responsive images on articels – either category, frontpage or article level
And i see that the css code shows 100% width – soo what can be wrong ?
JSN Solid is 100% full responsive, you can check it here: http://www.responsinator.com/?url=http%3A%2F%2Fdemo.joomlashine.com%2Fjoomla-templates%2Fjsn_solid%2Fpro%2Findex.php
If you get any problem with responsive article, please kindly submit your question here: http://www.joomlashine.com/joomlashine/contact-us.html. Our support will help you to check and fix your problem. Thanks!
Then i have once more sent you a support mail – 3 times now – hope you can help – i dont understand why you cant answer here ? I am an paying costumer here on themeforest – and dont have an account on youre company website ….my experience with you so far – is that you do not have an effective support – and that it is extremely diffucult to get you to take the necessary actions – which helps me as youre end customer (themeforest costumer)
We received your email and please let us take time to check it. Thanks for buying our product. About your concern, to guarantee that our customers can download latest version of the template or get support effectively, we will help ThemeForest customer to create an account on our website, please kindly send us an email with license of purchasing our product and we will send you back your account ASAP.
This is not a problem for us to answer you right here. However, we think that it’s better for you to access our ticket system and get support dedicatedly from our technical supporters. This will help you a lot if you have other problems and need support in the future.
We’ve just replied your email, please kindly check it. Thanks.
I want to update the template, but asks me joomlashine.com user
What I can do?
Hi Okanogan, please kindly contact us here: www.joomlashine.com/joomlashine/contact-us.html
We will create account for you, so you can update the latest template version. Thanks!
Ok, sent mail.
Very very Thanks, joomlashine’s mail I get to spam XD, Automatic update of the template did not work, but since joomlashine.com could download the latest version and everything works perfect.
Let’s continue the support at our website. If the update mechanism doesn’t work we’ll check the problem for sure.
I tried using the support system but didn’t get an answer in several days.
What i need is to add more markers to the map.
Also, I’m having compatibility problems, it only works in Chrome.
Please help, thanks.
Can you please let me know your ticket ID. Usually our supporters respond within 16 hours, it’s rarely occur “in days”.
hello, please i need help, I have looked everywhere module where the item (Welcome to Solid University), this is installed in the sample data I’m tired of searching and searching, anyone can help me?
Hi mate, please submit your question at: http://www.joomlashine.com/joomlashine/contact-us.html
Hi I am trying to use shortcodes but do not know why I do not get display, I’m using the YOOtheme Widgetkit and still nothing, also install a plugin and I do not IceShortCodes displays, anyone can help me?
Bonjour, Je viens d’acheter ce thème et j’aimerai recevoir de l’aide pour l’installer sous joomla. c’est urgent. Merci.
Hello, I just bought this theme and I would like to receive assistance to install in joomla. this is urgent. Thank you.
Hi mate, please kindly submit your question here: http://www.joomlashine.com/joomlashine/contact-us.html
I want to update the template 2.0.1 and JSN ImageShow, but asks me joomlashine.com user
Please contact us directly at here for getting the account http://www.joomlashine.com/joomlashine/contact-us.html
You need to attach the file of license from ThemeForest. Please note, that the template doesn’t include PRO Edition extensions. Free editions is available on the website.
Great theme! Only one little problem:
I cant get intro images to show on blog items. What to do?
Hi Pamolade, please kindly submit your question at: http://www.joomlashine.com/joomlashine/contact-us.html Our technical supporters will find the best solution for you. Thanks
Any possibility of seeing other sites using this theme?
You can check the section showcase at here https://www.facebook.com/media/set/?set=a.10150760702750410.499132.217028225409&type=3
This is exactly what I needed and I also found a theme that I absolutely love that for some reason I did not find so easily on your site at first. The theme I like is JA_Pixel. How hard would it be to add a small contact form right next to the slider or even inside the slider? As in, I would make the slider small enough for a contact form to fit right next to it in its own div or implement sign up / contact form inside the slider. How hard do you think would it be to implement that?
The template is called JSN Pixel, to be precise.
As for the customization you mentioned it’s nothing complicated. It’s about creating the module and adding code of form component. If you sign up for our subscription at www.JoomlaShine.com our support team will guide you how to do that.
Went to your homepage and I don’t see anything that lets me subscribe to your service.
Here is the direct link to buy JSN Pixel http://www.joomlashine.com/joomla-templates/jsn-pixel-joomla-template-details.html
There you’ll find “buy now” button.
Thanks. Sorry for so many questions, but what exactly is template parameters? Would paying the pro unlimited give me access to all your templates and support?
Sorry, the comment box is not for providing support, so it’d be great if you post your question on our community forum.
Btw, just to let you know that buying the template on our side you can request refund within 30 days. So no worries if the product doesn’t suite your needs.
Hello, after purchasing the template the 5th of september I tried to make an account in joomlashine http://www.joomlashine.com/themeforest-verification.html with no luck. I contacted joomlashine support at email@example.com and I received the automatic message that you have received my request, but no response about why I cannot create an account or any solution so far.
Could you please assist me?
I got your email and sent you account to get updates and download in Joomlashine. Please check your email and update us if you have further questions.
We look forward to serving you!
Hi Guys, may I know whether these JSN Uniform, JSN Imageshow, JSN Mobilize and JSN Power Admin will be include in this package.$48 ? Can we upgrade them to next version? Please reply back.
Hello akhilbandaru ,
Thanks for your question.
Yep, they will be included but they are FREE Edition only. If you want to have PRO Edition of these extensions, please upgrade them in the backend
Please take a look at them here: http://www.joomlashine.com/joomla-extensions.html
If you have further questions, feel free to let me know.
Hi, I am working to build a site for a school and we are interested in your template, we will like to know if it supports RTL 100% special Arabic language we are looking forward to use falang component for this, has it been tested and comparable with your template and one missing module which is important to us is Events (calendar) is there any module you made or recommend to use that is tested and comparable with your template.
Thanks for your great choice.
JSN Solid is the most suitable template for your purpose. If you buy PRO edition, you can easily set up a RTL site for Arabic language. Falang is an awesome component that we often highly recommend for all our customers. For event, please take a look at Ohanah. They are really do a good job with an event component.
If you have further questions, please contact our Support Team here to get more information about our products: http://www.joomlashine.com/forum/32-pre-sale-questions
Look forward to serving you soon!
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