120 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, Can I control the homepage main banner animations and logo animations? Either switch them off if needed or change the style of transitions to a fade in for example

Thanks

PixelGrapes

Hi. The animations can easily be disabled. If you want to change it to fade it is a minor modification. -cheers

Default-user

thanks for the speedy reply

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Howdy, For some reason my Tour page does not want to pick up my 5 tours that I created. It worked great for a little while but for some reason the page is blank now? Any ideas? http://www.five9connect.com/tour/

PixelGrapes
Yes. Looks like a jQuery conflict. Did you recently activate a plugin that may be conflicting? Try disabling some plugins to narrow it down. You can also fix the issue by removing this line from style.css
#fader {
    display: none;
}
Around line 579 – Cheers
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Site Options from the Dashboard raises this Fatal Error:

Fatal error: Cannot redeclare of_admin_head() (previously declared in /home/<MyDomain>/public_html/wp/wp-content/plugins/options-framework/options-framework.php:321) in /home/<MyDomain>/public_html/wp/wp-content/themes/juiced/admin/admin-interface.php on line 197

I would like to be able to choose this WordPress theme’s Site Options after having purchased this premium theme.

I do not have FTP access to my web project; I am only the admin for site design and content production using WordPress under the domain for this project.

Can you provide support for this error?

Thanks.

PixelGrapes

Hi. Yes we provide support. That is not a normal error. It sounds like an installation problem. Can you open a ticket here: http://pixelgrapes.ticksy.com If you include your WP login we will get it straightened out for you. – cheers

surface2air

Thanks, I’m opening a ticket today.

PixelGrapes

This was caused by an option framework plugin. You can see the error path is the plugin. I disabled the plugin and the error message is gone. If you have any other questions please open a ticket: http://pixelgrapes.ticksy.com – Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m finding I’m also having difficulty displaying text content from my project. This is the first premium theme I am using on the site, and it’s the first time I’ve worked with a premium WordPress theme. I’m not terribly excited by the fact that errors are raised on the Site Options menu for the theme found on the WordPress Dashboard. Further, I’m troubled by why text content that displayed on Pages from using previous free WordPress themes do not load on the site; although, the text content is accessible from the WP Dashboard Editor.

PixelGrapes

Doesn’t sound right. We will check it out for you.

surface2air

Thanks, I’m opening a ticket today.

PixelGrapes

You have a responsive column plugin. Remove the plugin code from your homepage. The theme is responsive and has it’s own column shortcodes. Please refer to the documentation for the shortcodes.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Can we add latest news posts to the homepage and also control the structure of the homepage with a page builder or is the homepage fixed?

PixelGrapes

It is a fixed homepage. You can add content or select which gallery items/posts to display. For a complete drag and drop page builder we offer this new theme: http://goo.gl/ACW7U9 – Cheers

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Howdy,

How do i get my posts to show up on my blog page?

http://www.five9connect.com/online-marketing-blog/

Thanks for the help, very much appreciated!!

Bradley

PixelGrapes

Hi Bradley. Are you using the ‘blog’ template? You may also need to go into settings/reading and set the blog page to the default setting. – CHeers

Default-user

Hello eggbit, thank you for the reply, yes i am using the blog template and the setting for the blog page is the default, is there some short code i should put on the page? i know it is something simple i a mssing…

http://www.five9connect.com/online-marketing-blog/
PixelGrapes

Can you open a ticket here: http://pixelgrapes.ticksy.com and include a WP login so I can check it out. – Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Eggbit is supplying GREAT support!! i got a solution to my problem quickly and the service was awesome!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello Eggbit, Thanks for the help, everything is working great. Where do I look in the stylesheets to increase the font size for the body text?

PixelGrapes

You can add this to the bottom of style.css

body {font-size:14px;}

Or you can change it around line 407. – Cheers
Default-user

Worked great, thanks for the quick response and support. I tried adding the twitter shortcode [twitter] but nothing shows up, am I missing something?

PixelGrapes

You can enter it like this

[twitter][/twitter]

Make sure you have your twitter keys entered http://pixelgrapes.com/twitter-api-update/
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hey,

I’m working with the theme and need an update for the slider (wordpress v 3.6) I contacted theme punch but they told me to contact you for the update. Can you please assist?

PixelGrapes

Yes. We will upload an update to the theme. If you need it right away please open a ticket here: http://support.pixelgrapes.com – cheers

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I have an urgent question, it seems that my pages are loading slowly because of: /wp-content/themes/juiced/js/twitter.js

Is there an update for this file for twitter api v1.1?

PixelGrapes

Yes there was. If you download the theme again it includes the update. – Cheers

Default-user

Thank you for the quick answer. I can’t seem to find a twitter.js in the new download. Can you direct me to the correct location?

PixelGrapes

It no longer uses that file. If you don’t want to update the entire theme you can upload functions.php, admin/shortcodes/twitter and admin/twitteroauth. You will need to get your twitter keys like this: http://pixelgrapes.com/twitter-api-update/ – Cheers

Default-user

What changes were made to the functions.php file? I couldn’t find them. I want to replace the specific changes.

Default-user

Found it! Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I can not connect the key button (the shortcode) to some file or link, how can I do. However perfect theme

PixelGrapes
Hi. You can add a link like this:
[button link="http://google.com"]Button[/button]
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hey,

How do disable the top menu from being a fixed one?

Thanks,

PixelGrapes

In header.php remove

navbar-fixed-top

Then add this to style.css
.header {margin-top:0px;} .navbar {margin-bottom:0px;}
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Eggbit, Lovely themes. I was wondering if there it is possible to make the Social Media icons link to target_blank to open in a new window rather than the current way where they take you away from the website? Thanks

PixelGrapes

Thanks. I agree, they should open in a new window. I just submitted an update. I will send you a quick note as soon as it is approved. – cheers

Default-user

That’s great Thank you! I also have another of your themes on another website with the same issue, can I be cheeky and ask the same question re that one please? it’s Q Premium WordPress Theme

PixelGrapes

No problem. I will update that one too. You can download the update for this one now. You can update the theme or just upload footer.php – cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi

Great theme. I was wondering if you can have multiple Blog pages that contain different posts and categories?

Thanks, Gary

PixelGrapes

Hi Gary. There is a category template, so you can link directly to blog category pages. – Cheers

Default-user

What I meant was can you have 1 blog page with some of your categories then another with different categories?

PixelGrapes

You can like this – If you go into a blog category and copy the url you can then go to appearance/menus and add a custom link. You can add the url of a blog category and label the menu item – blog2 etc. So different blogs link to different categories. Isn’t this what you want to accomplish? – Cheers

Default-user

I would want to have multiple categories an multiple blog pages, so blog 1 would have category 1,2 & 3 and blog 2 would have category 4,5 & 6. Is this possible?

PixelGrapes

You would need to customize the theme for that. – Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
imransq Purchased

Do you guys respond to tickets? I figured out my previous problem, now need a support guide on how to use all features – documentation seems a bit short

PixelGrapes

Yes, we respond to all tickets we receive. Be happy to help you.

Default-user
imransq Purchased

Yes – my fault. How do I remove the tiles on homepage template? it keeps uploading a new tile with no thumbnail for every thing I add to the website.

PixelGrapes

Go into appearance/site options and click on the ‘homepage’ tab. At the very bottom you can enter a ‘tag’ for images. So for example if you enter the tag ‘featured’ you can then add that tag to the posts you want to display on the homepage. Only the posts with that tag are shown. If the field is empty, all posts are shown. – Cheers

Default-user
imransq Purchased

Thanks Eggbit it worked – that’s a 100% $40 well spent. Been looking through discussions and learning quite a lot from this page – appreciated.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
rdonna Purchased

Hi guys. Thanks for the great theme!

I’m having trouble configuring my homepage. I have a page built with the homepage template set, but I can’t get my logo’s link to pull that as the homepage. When I go to the URL directly/click the logo to go back to the homepage, it takes me to something else.

Here are the URLs for my dev site to explain the problem a bit better: http://result.ms.richweb.com/home/#All There’s the homepage I need it to go to

But if you go to http://result.ms.richweb.com/ or click the logo, it doesn’t navigate to that page. Help? Thanks!

PixelGrapes

Hi. I can see when I click the logo it goes to your domain root – which is correct. If you go to settings/reading do you have the ‘static homepage’ set to the page you want to use? – Cheers

Default-user
rdonna Purchased

Yeah, I had that set. I just cleared my supercache and it seems to be working now. Have a great day!

Default-user
rdonna Purchased

How do I disable the logo animation?

PixelGrapes

In header.php around line 38 remove:

 class="a"

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello!

Again, is compatible with WooCommerce?

I’d like, in Pricing tables, that when you click in “Select” button, add to cart in WooCommerce.

Thanks!

PixelGrapes

Pricing tables that add to cart would require a custom modification. – Cheers

Default-user

Thanks for your replies :)

Honestly I’d prefer this theme, because I’m not thinking in a traditional online shop.

Then, without that custom modification, what does the select button?

Best.

PixelGrapes

The buttons can be assigned any link. So if you used a service like gumroad.com for example, you could link the button to the product page. – Cheers

Default-user

Thanks again!

Is possible to have access to an admin panel to test it?

Best.

PixelGrapes

No sorry, I don’t have demos setup for that. – Cheers

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Eggbit, I’ve been using successfully at bigtreacle.co.uk but I noticed today that the portfolio (gallery) links on the homepage are throwing up 404 errors, I can’t see why? I get the same issue when I click on them from the portfolio page http://bigtreacle.co.uk/marketing-web-portfolio/ I am sure it was displaying the full gallery /portfolio item previously. Hope you can help :)

Default-user

Sorry just to add, when I view page from the gallery back end it also throws up the 404 thanks

Default-user

Me again, I have changed the URL to http://bigtreacle.co.uk/gallery/ but that didn’t fix either :( just lots of 404s

PixelGrapes

HI. Have you tried re-saving your permalinks settings in appearance/permailinks?

Default-user

Thanks, yes I have tried that but it didn’t change anything :(

PixelGrapes

Can you private message me a login and I’ll take a closer look for you. – Cheers

Default-user

I have just sent over the admin logins. Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey, i am really interested in buying your theme.

I have couple of questions:

1. Is it possible to remove animation of icons (i saw that it is possible to remove logo animation, seen it somewhere in comments)

2. Is it possible to change background color?

Thanks!

PixelGrapes

Hi. Yes both are possible and very easy. If you have any problems, send me a message and I’ll give you a hand. – Cheers

Default-user

Hello, thanks for the response. Also, i am wondering, is it possible to change background color?

thanks

PixelGrapes

Yes, it is easy to change the background door as well. – Cheers

  • Bought between 1 and 9 items
  • Denmark
  • Has been a member for 3-4 years

On the gallery page we see the gallery categories listed in buttons. However the slug names are used and not the category names. Is there a way to list the category names instead of the slug text?

Default-user

Found a solution. I went to page-gallery.php and changed: echo $term->slug; to echo $term->name;

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