Discussion on Jupiter - Multi-Purpose Responsive Theme

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My Visual Composer is suddenly broken and is showing white text while trying to edit. I can’t switch between Visual/Text either.

WP version: 4.5.1 Theme version: 5.0.12 Visual Composer: 4.11.3

Is there a fix for this? All solutions (adding wpconfig line, clearing caches etc) found on the internet do not work.

Thanks!

UPDATE: Never mind, fixed by disabling the wysiwyg-editor in my User profile!

Thanks for letting us know, Good luck,

Are you planning on making collapsible page sections in Jupiter like you have done in The Ken? This is an awesome feature.

Hi,

Please ask about this as a feature request in our community.

http://forums.artbees.net/


Thank you,

Visual Composer has stopped working since WordPress 4.5.1 – it never renders the page on any pages (no page content visible unless in ‘Classic Mode’)

We’re seeing a “Uncaught TypeError: $template.get is not a function” (composer-view.js?ver=4.7.4:7 Uncaught TypeError: $template.get is not a function). I’ve tried disabling the visual editor in user profile too.

Hi,

It is a known issue and has been fixed in our latest version 5.0.12. Please update your theme and Visual Composer.

About Visual Composer, please read the below tutorial after updating the theme.

https://artbees.net/themes/docs/update-visual-composer/


If you have any issue regarding update, please open a ticket in our help desk.

https://artbees.net/themes/support/


Thank you,

The same thing happening to FreshMango is happening for me as well… Any suggestions?

Hi,

It is a known issue and has been fixed in our latest version 5.0.12. Please update your theme and Visual Composer.

About Visual Composer, please read the below tutorial after updating the theme.

https://artbees.net/themes/docs/update-visual-composer/


If you have any issue regarding update, please open a ticket in our help desk.

https://artbees.net/themes/support/


Thank you,

Since updating to Jupiter’s newest version, we’ve encountered the following issues: 1. Edge slider was removed from pages that had it in use. 2. CSS has been removed on many elements. We were working in a previous child theme. We tried updating the child theme as well, but the newest download version for the parent theme (5.102) contains V 5.10 of the child theme. Now we have to work in the parent theme. 3. MOST IMPORTANT: Content created through Visual Composer appears for some page sections, but not others. Visual Composer has been deactivated, deleted, and reinstalled per your instructions here: https://artbees.net/themes/docs/update-visual-composer/. Theme, browser, and hosting cache has been flushed but the issue remains.

Please assist, as our website is completely broken and affecting business operations.

Hi,

Our codebase has changed a lot since the version 4 and some users experience some issues after update. In most cases you need to recreate some part of your pages to be compatible with latest version.

1. About edge slider, please delete the shortcodes and add it again. In most cases it starts to work.

2. You can use the Child theme version 5.0.10, the version is not important in this case (it will be updated in next release). Some of the CSS need to be update to be compatible with latest version.

3. About content, it also can be fixed via recreating the page.

Please consider that I can not offer technical support here. For follow-up questions, please open a ticket in our help desk.

https://artbees.net/themes/support/


Thank you,

Hi. i am trying to change the color of my meta item but i am not sure what i am doing wrong. { By themefores In Uncategorized Posted May 5, 2016 (I would like to change the author, category and date) }. Please assist

Hi,

It is possible through Custom CSS, please open a ticket in our help desk and send your page URL. Our support staffs help you regarding this issue.

https://artbees.net/themes/support/


Thank you,

Thank you

Hi, any update coming soon? Thanks

Hi,

We are preparing version 5.1 and it will be released soon. We have a couple of features to add in this version yet.

Please follow our release notes to be notified of the update and the changes.

https://artbees.net/themes/support/jupiter/release-notes/


Regards,

hi there! do you have a header video option that allows to start a video muted with the icon to unmute?

thank you

Hi,

What do you mean header video? you mean a page like below with video background?

http://demos.artbees.net/jupiter5/pages/portfolio-homepage/


If so, we don’t have that option to toggle the sound. We can only offer you some Custom JS codes to enable the sound for you.

Regards,

and would enabling be through an icon with the option to mute or unmute?

thank you!

No, we do not have a icon.

Regards,

Hi again,

in this header example, http://demos.artbees.net/jupiter5/hercle/ , is possible to instead of an image background, having a video background and when clicking the play button opening a pop video from youtube instead of linking to youtube itself?

thank you

Hi,

Yo can set a video background but for the popup, we do not have a built-in functionality. You need to use a 3rd-party plugin as explained in below tutorial.

https://artbees.net/themes/docs/add-popup-using-popup-maker/


Regards,

another pre purchase question: is possible to create filters do display photos and/or galleries according to categories?

Dear Support,

I have a question, we have set a menu to our site wich is only viseble when you sign in?! Do you know how to resolve this problem?

Screenshots: http://puu.sh/oIgzT/71295935a4.png http://puu.sh/oIgBl/9a6de8a980.jpg Site: http://demo.docodigital.com/

Kind regards,

Hey, Good day I read that this team is Compatible With Visual composer, when i download it there is no visual composer in the pages to use instead of using html codes how can i find it inside the theme ?

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