3537 comments found

fishbite Purchased

I want to use the new page composer how can I do this

ChristopherAmirian

Hi there.

Please stay tuned for the version 4.0 release which has modified version of latest Visual Composer.

Thank you

I want to use the new page composer how can I do this

+10,215 users :)

Default-user

after artbees release the update for that, I can personally wait for the v4 for as long as needed, but until then I need VC update please..

ChristopherAmirian

Unfortunately that is not possible to have new version of vc prior to v4 release.

But just FYI we have released a beta version and the release date is near.

Thank you

ollie526 Purchased

I have been using this theme since V1 and want to thank the team for continuing to support it. After a year live with my site, I am ready to start an update, but I’d like to wait and see what new features 4.0 will bring first. Is there a preview of a test site where we can get a taste of some new features? Also, can you let us know if the older code style will still work (or if it will be a big migration like the big page composer update. I’m still on 3.0.2.

ChristopherAmirian

Hi there,

We do not have any demo for the time being in version 4.0. But the new version will be released soon.

Regarding the update process I think you will need to do some changes here and there as you are using very old version of our theme.

You will need to make a complete back up of your website before doing it.

Thank you,

Hi, How can I remove the languages switcher from the top header. I can’t edit it so I want to remove it and use the options WPML give me instead.

ChristopherAmirian

Hi there,

The easy way is adding .mk-language-nav{display: none !important;} into theme options -> Advanced -> Custom CSS

Please open a ticket in our support system for follow up questions.

Thank you.

Artbees Support Desk

Knowledgebase | HD Video Tutorials 
LMH86 Purchased

Hi there, Fantastic theme, great work.

Is this theme compatible Hide My Wp as whenever i change the settings under the Permalinks & URLs section of the plugin like theme path, style name etc.. the site takes forever to load, if i leave the fields black the site loads fine.

Please advise. Thanks

ChristopherAmirian

Hi there,

Would you please open up a ticket in our support system where our support staff will try to help on this matter?

Thank you

Artbees Support Desk

Knowledgebase | HD Video Tutorials 

Hi, I would like to use a hover effect (opacity) on a image with a link. But it doesn’t work. Is also possibile to change the image lightbox color or effects? Can you help me? Thank you!

ChristopherAmirian

Hi there,

Would you please open up a ticket in our support system where our support staff will try to help on this matter?

Thank you

Artbees Support Desk

Knowledgebase | HD Video Tutorials 

Is it correct that the visual composor is not compatible with wordpress 4.0?

ChristopherAmirian

Hi there,

Visual Composer which is used in Jupiter 3.9 has some glitches in WP 4.0 but nothing major and also it will be completely fixed upon introduction of Jupiter version 4.0 as it uses newer version of VC.

Thank you.

kindasport Purchased

Hi, Good work with the Theme.. But I think there is really missing a section in the documentation were you tell all the recommended image sizes.

For example, the featured image Thumbnail. Every image size I try looks blurry. Could you please tell me how I can set it that it looks sharp?

Than you.

ChristopherAmirian

Hi there,

Most of the time there is no recommended image sizes as you can change the size via different options.

For featured image in blog please go to Theme Options -> Blog/News -> Blog Single Post and set featured image height there.

Please open a ticket in our support system for follow up questions.

Thank you.

Artbees Support Desk

Knowledgebase | HD Video Tutorials 

I am just about to start a new job using Jupiter. I am trying to figure if it is worth waiting for the next version. When you say soon, do you mean within a week or several weeks? Thanks

ChristopherAmirian

Hi There, I suggest that you wait a little bit for new version. We are expecting an official release in a week or two.

Thank you for your patience and stay tuned.

Cheers :-)

Familychoice wanders in looking to see if V4 is any closer to being released, as he was promised it was going to be ‘ready in a week or two’ back in April, 5 months ago. Notices the official response is still ‘in a week or two’, as it has been every month since, and wanders off again, making a mental note not to take anything this author says seriously again.

help please! tried signing up to art bees support waiting for ages for registration email to come in! Just purchased the latest version of jupiter, I’m at the ‘installing menu bar’ stage but when i follow the instructions nothing happens. as i downloaded the files, i got 3 .XML dummy content files, I’m pretty sure I’ve added all 3 onto wordpress import page, yet when i go to <appearance><menus> on wordpress panel i don’t think they have been installed, and they certainly do not appear on my page after i refresh..???

Default-user

.. the 3 dummy_data files are : data_one_page.xml; data_only_pages.xml; and data.xml.

Have you started the Beta Testing. I would love to be included. I sent an email with my purchase code shortly after you posted the instructions, have been a power user of Jupiter Theme since the very beginning, have encouraged others to buy the Theme, have posted 8 or 9 times here and in the forum, and am a professional Wordpress Developer. In addition, I have been a tester for numerous web products, such as Hype and always provide valuable testing and feedback. Would love to be included. Thanks.

what is the difference between Jupiter theme and The . Ken

If you buy the These do you get the demo files

I am having trouble getting the first page background behind my transparent main menu header, how do create this effect?

jerzysa Purchased

Hello, I’ve problem: When I make post with image gallery every things works OK, but when I load all post into page -> compositor -> BLOG, posts in Blog loop with gallery content has no images gallery! Its even worst – for that posts (with image gallery) link “Read more” has no link into post, just www.blablabla.com/blog/ When I untick “Full Content in Blog Loop?” link Read more works, please help…

Hi!

I’m working on one of my clients sites and in theme-scripts.js around line 1743 this:

menuItems.click(function(e) { var href = $(this).attr("href"); if (typeof $(href).offset() != 'undefined') {

is causing some problems.

Should you be checking for the existence of a hash before parsing it through $(). Currently there is a jQuery error: Uncaught Error: Syntax error, unrecognized expression: http://[url here]

thanks.

Nathan

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