532 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m having an issue getting the twitter and Google+ social counters to work. Facebook is working fine. When I configure Twitter I get this error:

Fatal error: Call to undefined function getConnectionWithAccessToken() in /wp-content/themes/jupiter/lib/admin-default.lib.php on line 13

Even with twitter off none of the other ones I need work (G+, instagram, linkedIn).

ThemeGoods

Hi,

1. Did you setup Twitter API settings in Theme Setting > Social Profiles

2. Social counter support on Facebook Twitter and Youtube.

Default-user

1. Yes that is set up.

2. I have added all of the account names/URLs where required. Where do I set up social counter support on the others?

To be clear Facebook is working fine but none of the others are.

Thanks

ThemeGoods

1. Could you send your Wordpress account and FTP detail please. I will have a look.

2. Social counter support only for Facebook Twitter and Youtube. I will consider to add it into the future if there are many requests from customers. Generally speaking, if it’s not in the demo then it’s not in the theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Spain
Tinsa Purchased

If i create a static page (with a slider, latest articles, gallery…) i cant see the pagination. Only i can see if i use as home page the last articles i wrote. ?

ThemeGoods

Please login with your purchased account.

Default-user
Tinsa Purchased

i bought this theme with this account…

ThemeGoods

Oh really sorry. Last time I checked your purchased badge is not displayed.

Currently if you use post from content builder. IT doesn’t support pagination but it support on category page or homepage latest posts page.

Default-user
Tinsa Purchased

Yes, but i need pagination in my home page, and in this home page i need show a slider… ┬┐how can i have pagination? thanks

Default-user
Tinsa Purchased

Another thing, i cant see the “read more” on the list of post in the home page… It is activate in theme options.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

You may not be able to help, but I’m looking at using Dailymotion for video upload and can’t fathom where the APIs go.

ThemeGoods

Hi,

You have to upload through your Dailymotion account then you can add Dailymotion video embed code to post/page content.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How can I add an ‘older posts’ button to my homepage?

www.msquinnface.com

ThemeGoods

Hi,

If you are using content builder for post. It doesn’t support pagination.

Or you have to use Wordpress default index page. Open Wordpress admin > Settings > Reading > Front page display select “Your latest posts”.

Default-user

Can you still use the slider if you are displaying latest posts for the homepage?

ThemeGoods

If you are using default Wordpress latest post, slider is not support.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello Jupiter Support ..

how do I display more than 10 posts on pages display categories?

To understand better, see this page: http://www.mylifestyle.com.br/cultura/

Would you like to display 16 items per page instead of 10. Know not which. Should I change the templates php, could someone help me?

Thank you very much.

ThemeGoods

Hi,

Open Settings > Reading change Blog pages show at most

Default-user

Yeah!! Easy. Thanks

ThemeGoods

You are welcome ;)

Btw, Could you help me rate for the theme please?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

My slideshow and sidebar images are both having trouble loading at all times.

Help?

Sidebar: http://theeightytwenty.com/2014/07/10/lately-in-photos-05-julie-2/ Homepage slider: http://theeightytwenty.com

ThemeGoods

Hi,

I checked your site. Both sidebar and slider display correctly. Try to clear browser cache.

Default-user

We no longer receive emails when someone has commented on our post, the slideshows are still not rendering (even with a cleared cache) and our admin bar only shows up 50% of the time. I am really disappointed in the way the theme has been lately. What do you think is going on?

ThemeGoods

1. It’s default Wordpress function so it’s not theme issue. Please check if you enable this option in Wordpress setting and also check on your junk mail box.

2. There is javascript error comes from one of your plugin. TI’s not error from theme at all. Try to disable all plugins.

3. Again It’s default Wordpress function and I think it doesn’t display when your login session is expired. This is standard way for Wordpress security system.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
elpupi86 Purchased

I have two questions for two problems:

1-I can not create the gallery. I create a new gallery, then in the “gallery type” click on “any” in “Gallery tags” I write the tag to my gallery, in “Gallery Images” I click on “Upload or attach images”, then load my images writing the tag assigned, but after that I saved in my gallery images no image appears. Where am I wrong?

2 – I need to change the date format in Italian and also the translation of months. It only happens on the home page and in the various carousel. How do I?

ThemeGoods

Hi,

1. First you have to create a gallery. From your admin sidebar, open Galleries > Add New. You will get add new gallery form. Enter gallery title and description then click “Publish”.

Now you have 1 empty gallery. Next you have to add images to this gallery. From gallery admin page. Click on “Add New” next to “Gallery Images” text.

Then select images you want to upload to this gallery. Once you finish upload each image. It will automatically attach to this gallery. You can also change image title and description from this page. If you want to change order of images within gallery. You can easily drag&drop image next to each one. Once you finish dragging, click “Update” to save changes.

2. It uses your server PHP date time setting so I think you might have to contact your webhost to change that.

Default-user
elpupi86 Purchased

this is what I do. http://youtu.be/mTEPKJjzYa4 where is the error?

ThemeGoods

Could you send your Wordpress account and FTP detail please. I will have a look.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Having a problem with the carousel loading on iPad.

http://julialundin.com

Is this a known bug or is there something I can fix to solve the problems?

Thanks

ThemeGoods

Hi,

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins

Also did you edit theme code?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi ThemeGoods team, wonderful job with this Jupiter theme that I bought. Just a question for you: how can I change title “Our Shop” in something else for all the page in which it is present? Thanks in advance for your help… Fabio

p.s: you can see what I mean here: http://themes.themegoods.com/jupiter_wp/?post_type=product

ThemeGoods

Hi,

Open woocommerce.php edit at line 43

Default-user

I did it…thank you so much. Another simple question for you: how can I change the thumbnail’s size in the single product page? thanks for your patience

ThemeGoods

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Elto

  • Turkey
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, The downloading time for the opening page is so slow. Will you have a look at our blog to find out the reason? here is the link to our blog: www.istanbultravelogue.com

There area so many javascripts. Is it possible to reduce the number? Can we remove some of them? Thank you.

ThemeGoods

Hi,

There are many ways to speed up your Wordpress. JS and CSS compression, use cache or optimize image size.

You can find many tutorials from here https://www.google.co.th/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=how%20to%20speed%20up%20your%20wordpress

Default-user

heyy echo $image_thumb0 this why not manual homepage slider image size ? where this code

Default-user

mysite fullwidth slider added and other slider homepage but new version my 900×600 px image size. my page 900×420 ? where this code ?

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How can I edit the title of ‘MORE STORY’ flyout?

Default-user

disreagrd. poedit wasnt working so I installed Loco Translate plugin and it worked perfectly and easily.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, sorry my English, Google Translate.

Would you like the posts could have pagination, how is it possible?

Because I want to bring the latest posts ..

http://goo.gl/0o8CEi
ThemeGoods

Hi,

Open Wordpress admin > Settings > Reading > Front page display select “Your latest posts”.

Default-user

If I do, it will not show the adaptations of the standard template I’m using, but only the most recent posts, you misunderstand me.!!

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