370 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Hi, I am still not having much luck changing the size of the logo image. If I alter the height it works but the width has no effect. Please assist me. I am trying the following below (as an example): @media only screen and (min-width: 768px) { /* Desktop styles go here */ #header.f #logo { width: 500px; } #header.f #logo img { width: 500px; } } Kind Regards
Templatation

Hi Rich,

The width here is the container width, to increase logo width, you will actually have to increase width of logo image itself. may be try adding !important; to class to avoid overriding.

If issue still persists, please give me screenshot so that I can see something :)

Default-user

Hey, thanks again. Issue is still persisting though :( what email can I get you on? I’ll attach screenshot of the issue.

Kind Regards, Rich

Templatation

Hi Rich,

Now I have full fledged support portal , please contact here : http://templatation.com/support/

Default-user

I have submit a ticket thanks. Great support portal btw :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
lem017 Purchased

I am just completely in love with this theme, great job!

I just applied our SSL seal to the footer, and it has a white box around it. The SSL company said it was footer issue, could you help?

www.prissybritchesboutique.com

Templatation

Hi,

Glad you like the theme :)

You can sort it by adding this code in Themeoptions/general/display css box
.textwidget table { background: none; } 
Default-user
lem017 Purchased

Thanks so much!

Default-user
lem017 Purchased

Ok, I’ve done something so wrong..I deleted some extra pages I didn’t need (they were showing up in search engines when my client searched for their site) and now the Product Categories disappeared on the homepage and when I go to create product categories…they delete after creating them. Please help!

Templatation

Hi ,

I think you emailed me too and I saw cats are loading fine I believe the issue is sorted already.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi,

RE: Homepage Product Category Images (x3)

Is it possible that the above three categories can be changed so that they link to pages? Many thx

Default-user

That’s great, will give this ago, many thx :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi , can it be bilingual?

Templatation

Hi,

Yes, it can be. but you will need external engine for it , like WPML plugin.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I bumped into a problem with the product attributes functionality of woocommerce. I created few products that I want to have arranged by attributes on the products archive page so that I can sort the products quickly and easily by just one click (like in a portfolio page). So I created few attributes and made them appear in a widget. Unfortunately, when I click on any attribute in the widget nothing happens. Although I have added specific attributes to the products they are not sorted out. What am I missing.

blogforaday.com/filadelfia

u:f p:fffff

Thanks!

Templatation

Hi,

I saw your website, did you do any change in core files ? please contact me using the new support portal I have setup here : http://templatation.com/support/ with your admin password as well so that I can take a look why AJAX filtering is not working on your website.

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 2-3 years

Hi,

I am interesting to buy your template, but I would like to know if it’s possible to choose another color than your 5 proposals. Is it possible buy modifying the CSS or is there a way simple to change for another color?

Thank you.

Templatation

Hi,

Yes, its easy to add new color to the theme, here are the steps you can check out before you buy the theme. http://themeforest.net/item/justshop-cake-bakery-drinks-wordpress-theme/4747148/faqs/17545

Default-user

Thanks a lot ! Another question. I guess, that as all template, if we don’t want to have the abstract and the title in the slideshow, it’s all customizable.

Templatation

Ofcourse it is, I am using http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 , you can check out more there and can also try their live demo.

Templatation

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Templatation

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  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello Templatation, I bought the them two days ago very nice. I have a problem with Revolution slider. I saw that other people had the same problem han. There isn’t plugin Revolution Slider in the package that I bought. I followed the directions you gave clicking on this link “http://themeforest.net/item/justshop-cake-bakery-drinks-wordpress-theme/4747148/faqs/18399” but I don’t see the Revolution in Advanced Slider, but I WPBakery Visual Composer, Envato Toolkit, GO Pricing Plugin and Magic Squares. Where is?

Second question, meanwhile I have the plugin Revolution Slider in other project, so I uploaded the plugin, I create my slider , but when I go to Theme-options -> Header & Slider -> Slider Settings -> Slider insert my content area shortcode [rev_slider Slider_1 ] does not work and the Enable Slider is true. Why?

Thanks so much Fabio

Default-user

Second question I Resolved…First question I don’t know.. Fabio

Templatation

Hi Fabio, This is strange , may be you already have slider revolution active thats why you dont see it in the list.

about the shortcode, please enter the slug, i feel it should be[rev_slider slider_1 ]

if you still face problem , please contact me using my new support portal at :http://templatation.com/support-tickets/

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

There is seems to be an update to the visual composer. Is the update part of the package of your theme, or I need to buy the visual composer separately to get their updates? Thanks

Templatation

No, you dont have to buy VC separately as it includes with the theme , I am updating the theme in couple days.

Default-user

Great Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

SInce I did the update the Featured produts show out of proportion, could you help on this? website is readymadedinners.com Thank you!

Templatation

Can you share your admin details please , you can contact me using my new support portal http://templatation.com/support-tickets/

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi guys, great theme! Very easy to set up.

How do I get my product to show “Price from:”?

at the moment I have added all my variations but instead of saying “price from £1.00” on the product description it says “£1.00-3.00”

Any help much appreciated

Templatation

Hey,

Glad you like the theme.

Thats actually woocommerce controls.

You can post on woocommerce forum on support tab on this page http://wordpress.org/support/plugin/woocommerce and the developer of woocommerce should reply.

Let me know if that doesnt work , I will then write filter function for you.

Default-user
http://wordpress.org/support/topic/tweak-price-display-on-page?replies=5

Found a useful topic – there’s a comment by the Author with a link on which solved it for me :) thanks!

Templatation

Thanks for updating here , it will certainly help other people. :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Good afternoon

I have a pre-sales question.

We liked the theme, but we need to have more than 5 color options to theme.

Is there anyway to add another color that we choose? Like a brown or pink?

Thank you

Templatation

Hey,

Thanks for your interest in my theme.

The theme already have Pink version. Also , please note I am updating theme in 2 days and adding Brown version too :)

Meanwhile, Its easy to change color, check it out the steps before you buy : http://themeforest.net/item/justshop-cake-bakery-drinks-wordpress-theme/4747148/faqs/17545

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Many thanks for the previous help :) Had a small (I hope) query…

I have divided the footer into the 4 columns as standard. How do I put an image into one of the columns? I have gone via Appearance > Widgets > Footer 1 and added a Text widget and have used the following HTML:

I have this image sourced within the images directory but it can’t seem to find it (it’s displaying the broken image icon). Do you know if it is possible for me to add an image there? If so, what would I need to use to be able to do it?

Kind Regards, Rich

Templatation

Hi,

Please use absolute path of the image in text widget. I do not see the code you entered, please wrap the code in pre tag (google it plz).

But for example, the absolute path of image will be like : http://yoursite.com/wp-content/uploads/2014/02/someimage.png
Default-user

Hi, That makes total sense. I was trying to get it to work using a relative path to the ../images directory. I will try this out later today. Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi again,

I just can’t seem to activate the footer widget area , can you help me with that

Templatation

Hi,

Please go to wp-admin/Themeoptions/footer customization and make sure you have selected icon for footer columns as per your requirements. After that, please go to Appearance -> Widgets and drag widgets to Footer1, Footer2 …

Hope this helps.

Default-user

Hi. I’ve done it. Thanks again!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Templation, looking at your layout 2 I see that uses an entire page to display products, http://templatation.com/justshop/layout2/shop-2-column-full-width/. What kind of page do you use? I have tried to put FULL WIDTH page, but it always remains with two columns. I would like to present the page as you made it yourself .. What should I set?

Thanks Fabio

Templatation

Hi Fabio,

The plage you are using was built using shortcode, it is not standard Shop page. Here is the code I made it with:
[product_category category="celebration-cakes" columns="2"]

To know more about WC shortcodes please visit: http://docs.woothemes.com/document/woocommerce-shortcodes/

Default-user

Hi Templation, this is my web site http://pasticceriabianchi.e-otg.it.temp.anaxanet.com/shop/ . I inserted your short code , modify category=”...” but my page is not full width..

:( Fabio

Templatation

Hi,

As this is your base Shop page, you dont need to insert shortcode here, please delete the shortcode, go to Themeoptions/woocommerce/products archive, and check the first option :)

Default-user

I have seen, read well enough!! Sorry…. I do not know if this is the place because it concerns woocommerce, but I wanted to make this page as your “http://templatation.com/justshop/layout2/shop-2-column-full-width/” . Why in this article you “Reduced Fat Ice Cream” You can make a “select option ” while I in my web in addition to button “select option” on the image I have the icons “offer”? : (

Templatation

Please give me your wp-admin details and I will sort it for you , you can contact me here : http://templatation.com/support-tickets/

Templatation

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Templatation

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Templatation

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Default-user

I sent you my wp-admin.. Thank, I await news Fabio

Default-user

Hi Templation, I resolved!!!! I’m stupid..because I inserted list price and sold price!!!! :):)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey, Templatation! I bought your theme from another account. And I have a question: link on my site with your theme – http://comduk.bget.ru/ look on menu, how to resolve it? Because it’s bug(((

Templatation

replied in other thread…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Default-user

and on main page, when I add in cart http://joxi.ru/RGQpU_3JTJACdKeFhnw P.S sorry that i didn’t writed all in one post.

Templatation

replied in other thread…

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

As I said, I bought you theme from this account. Fabio, anyway answer pls on my questions:
“Hey, Templatation! I bought your theme from another account. And I have a question: link on my site with your theme –
http://comduk.bget.ru/ look on menu, how to resolve it? Because it’s bug(((”
“and what about related products? Bad display if you see
http://comduk.bget.ru/?product=baumkuchen and what about this next?
http://habrastorage.org/files/cab/850/15d/cab85015d23b494da3740273b5c704fa.png
http://habrastorage.org/files/3d0/a5d/343/3d0a5d343fa5475eb88048a3c1f9b8da.png” and “and on main page, when I add in cart http://joxi.ru/RGQpU_3JTJACdKeFhnw
Thanks!

Default-user

http://joxi.ru/EqcpUxjKTJABNgjaeDs – about menu. I fixed problem, but not sure that in your codding style.

Templatation

Hey,

Thank you for purchasing the theme.

The theme has a special kind of look and feel and thus it provides some obvious limitations as well. Furthermore you are using longer than usual text on things. eg your Add button text is 17 chars long.

1) Menu problem is not a bug , its just that you are using more menus than avaiable space , I suggest you go to Themeoptions/Layout and select Layout5 because you have too many menus. Then menus will display ok.

2) To fix related product issue , please go to Theme-options/Woocommerce/Product details and select Display it full size option.

3) To fix sales badge, please see this : http://support.templatation.com/support/solutions/articles/189695-adjust-sale-discount-badge-over-the-product

4) Add to cart icon goes to next line because of shortage of space. because the button text took too long space.

A new version is coming this week which will solve your button positioning issue as well. :)

Hope this helps.

Default-user

Big thanks!

Default-user

How to put a filter like at your demo? I put in primary widget all JS Woo… and 1 or 2 is working, others doesn’t work’s. What the problem? Thanks!

  • Has been a member for 0-1 years
  • Bought between 1 and 9 items

Hi, the template works fine but i have a question about Greek translation. I’m doing exactly what the instructions describes, allthought the template and all other plugins are in English.

can you help me fixing it?

Thanks, if you want further details (link, username,pass) please send me back.

Christ Pap

Templatation

Hi Christ,

I sense you have not defined WP_LANG variable in the wp-config file, please share login details with me so that I can confirm.

please contact to http://templatation.com/support-tickets/ for faster response :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Good morning Templatation, one question: In the template there are 4 possibility for change footer, If I selected footer to 3 columns, my columns aren’t equals in width, Why? I want , if possibile, equals width, but the first column is more big than other two columns..

any solution?? Thanks.. :):):)

Default-user

I have to learn to throw away 2 minutes, before asking questions .. solved with CSS.

the next! ;)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
lem017 Purchased

I’m having some problems with the contact form. I’ve put the right email address in both the them options contact box as well as the the admin under settings>general. But customers are sending emails (I’ve tested too) and it doesn’t go to the email I’ve placed in those two spots. Can you help with this please? www.prissybritchesboutique.com

Templatation

Hi,

I believe this is not a theme issue, because the contact form works fine. I think this is related to your server email settings.

I suggest trying a famous contact form plugin like https://wordpress.org/plugins/contact-form-7/ and see if their contact form works, so that you can debug further.

Default-user
lem017 Purchased

Do you know what could be wrong? I placed another email in the places and I received it? What’s wrong with this email?

Templatation

I am not sure in that case, the script doesnt block any certain email domain , so I am guessing either your email receiver puts it in Junk email or is rejecting email from this script. Please get in touch with your Host they might sort it out by checking out the email logs.

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