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Hi there other question how can I add the twitter slider the same has you guys are using on your theme?
Hello, please email us and we will give you instructions on hour to do this.
DFD Support team
Ok mate thanks
You are welcome.
Hi there have sent you an email but didnt get a reply yet decided to come here cos it might be quicker.
How can I add the twitter slider to my page just like the oneon this page.
We just emailed you back.
I have some questions:
- How can I disable the loading page, I think it slow down website a little bit.
- How can I change the font of theme in admin panel (not editing in CSS)
Thank so much,
There is the option called Site Preloader at options>main options. You need to switch it off and save the options. Concerning the font: install the WP Google Fonts plugin for that purpose and change fonts with it.
Regards, DFD support team
Thank so much for your quick reply.
It works!! What a cool support.
Best regards, DFD support team
One more thing please
How can I change the font size of the theme in admin panel?
I looked everywhere but there is no such setting.
Thank so much,
It can be done by pasting the code at custom css now. You can email us to what size to change each font and we will make it for you. You can also use additional plugin like WP-Font-Resizer.
DFD support team
Thank so much ^^
On the documentation it says there is 5 folders
1. Demo content ( This is missing)
5. The theme itself (kadabra.zip)
And also there is a folder for the child theme.
I need the dummy content, how do I get it?
Also the theme was purchased on a different account.
Please, E-mail us on: email@example.com and we’ll send you demo content. Or, if you send us the access to your site, we’ll be able to upload demo content to your site by ourselves.
Regards, DFD Support Team
Hi I am trying to use one of the grid layouts for the blog page but it doesn’t appear to work. Even if I select these for the page template, I get the standard blog layout with mini calendars.
Can you please advise how I can resolve this?
Thanks in advance.
Could you please mail us this issue here and we’ll help you with it.
DFD support team.
Hi I sent an email to support several days ago and not hear anything back. Can you please get back to me about this as I really want to get the issues resolved.
Sorry for the delay. Your message has been delivered to our spam folder. We see it now and will contact you asap.
2 Questions Before Purchasing:
- Does your theme support unicode and other languages? Specifically Chinese characters and contents?
- I would assume you can replace the loading logo to my own. As it gets filled progressively in a single color, does my logo also have to be saved in a single color in some sort of format that supports transparency such as PNG?
The theme does support Unicode. We have customers from China and Japan, and there were no problems with fonts. But, we don’t have *.po and *.mo files for translation.
As for the logo, you can upload any image you want into a specific field of the Builder, better in png format.
Thanks for the quick reply; it is definitely a pro to have speedy support!
Great. As long as there are supports it’s fine, I have writer to do the content in their native language, so translation won’t be necessary.
In case you’ll have more questions, please, contact us.
Regards, DFD Suport Team
Hi there. I cannot find “The Awesome Layer Slider.” That’s like the main feature I love about this theme. Please help me out!
We use Revolution slider with the theme. In case you need the Layer slider, please, mail us to firstname.lastname@example.org and we’ll provide you with the plugin.
Speedy reply as usual!
Highly recommended and will continue to use your other themes for future projects!
My email address is email@example.com. Sending you right now!
Have mailed you back.
DFD support team.
Hi! I do not use Wordpress, just regular http, can I use this theme on my webpage?
Our theme works only on wordpress, but it’s not hard to install wordpress on your hosting. We could help you with it. Please mail us and we’ll help you with it if you need.
DFD support team.
Hello. Nice theme. I have some pre-sales questions:
1. Is there some special codes, to format pages or posts in this theme ?
2. Do You have admin-side screen shots or admin-side live demo ?
Thank you for the appreciation.
1 – We use Visual Builder to create the web site.
2 – You can see the Visual Builder video on our youtube channel. Note, that Visual Builder on Kadabra is similar to the VB of Sidious, Gravity and Black Sea themes.
Hello again, I would like to test this theme. Can you please make demo site ?
Yes, we’ve created a demo site. Please, mail us to firstname.lastname@example.org and we’ll send you the access details.
Hi guys, I have the theme and am building my site currently, and am loving it. I do have two questions though:
1) I would like to get rid of the ‘posts’ on the Homepage (http://equasyenterprises.com) and just have a small paragraph of information and also change the text where it says LATEST POSTS. Please can you explain how?
2) I have a ‘Publications’ page and would like to import some PDF’s, probably as an image gallery, but any other options would work. I need a slider or gallery setting so that people can see them and then click to enlarge and read. Can you please tell me how I would go about doing this?
A drop down option would also work for the Publications… how could I do sub pages? thanks
Can you, please, mail us the wp access details to email@example.com so that we could check the issues and see what you need.
Hello. I have question about the preloader.
I found that it takes a while before the preloader shows up, and by the time it does, the loading is usually done, or it does not take nearly as long as the initial background loading.
That sort of defeats the whole purpose of preloading.
Is there anything I can do to ensure the preloader kick in right away or sooner? If no proper fix can be suggested, can you recommend a work around, such as setting a blank landing page and then auto redirecting to the main page? The latter would not be the preference.
Would you be able to provide a fix for the preloader as a function.php for the sister theme perhaps?
In case you don’t need the preloader, we have an option to switch it on/off in the Edit shortcode module > Preloader enable.
In case you need more help, please, mail us to firstname.lastname@example.org your wp access details so that we could check the issue.
Through my research I found that this is NOT the fault of the theme nor the preloader.
I’m hosting on Azure, a PaaS I’m trying to adapt to. Apparently, numerous people have experience slow initial slowing because of how their servers are configured. I’m going to have to think of a work around, or ditch Azure websites all together.
Ok, try to solve the issue by yourself. And if you face any difficulties, feel free to mail us.
You have created a truly beautiful theme – well done.
I have a quick question. Now I am probably missing something simple but I can’t work out how to add a link to an image. Can you help? Can this be done without inserting custom html/CSS?
Even better if this has a role over.
Any help is greatly appreciated.
Thank you for good words!
Unfortunately, there’s no such an option to add link to image in this theme. But we can do it for you.
Please, mail us your wp and FTP access details to email@example.com, we’ll check your site and add that new option.
I have a problem whit the Kadabra – Clean & Creative Multi-Purpose Theme license, Install plugin Invalid liense key. install the plugin, then asks me to activate it, after activating get the following message Please check information in your envato profile.
As far as we are not the developers of the plugins we can not provide plugins’ registration data. This doesn’t affect plugins’ functionality and you can always get the latest version of any plugin included to our theme if you get in touch with us via this e-mail.
DFD support team.
hi, i bought your theme, but i have a problem with that, i changed some things and i started to have an error 500 in the portfolio, also i had an incompatibility with the SMK Sidebar Generator plugin (the options of editing in wordpress dissapear)
Please, mail us to firstname.lastname@example.org and we’ll mail you back the theme update archive with the sidebar generator issue fixed.
As for the 500 error, please, check that all the theme folders have one and the same user and groups. Also, make sure, that all the theme folders have 755 permissions (set 777 permissions for the kadabra\css folder manually), and all files have 644 permissions. In case that won’t help, mail us the wp access to the site and we’ll check for further possible solutions.
This isn’t work, i updated the theme, and the problem is with the portfolio shortcode and the metro visual composer… i deactivate all the plugins that i have installed plus the theme, also i reinstall some theme’s plugins and every time that i put the shortcode of the portfolio the error appear only in the portfolio page…
The 500 error is a server error and it is called by .htaccess file almost every time it appears. The reason might be in the caching plugins. We could check it for you if you mail us you wp and ftp access details.
DFD support team.
I purchased this template yesterday, because of the “Modified Visual Composer with drag and drop interface” But i can’t find it anywhere. Instead I get Metro Visual Builder. Is VC included as the homepage says and if so, how can I use it?
Please, mail us to email@example.com regarding this question.
We’ve got it. Will contact you via email now.
We’ve sent you bunch of emails, but, unfortunately, there are delivery issues. Could you, please, mail us once again to firstname.lastname@example.org from another email address and we’ll try to contact you via it.
Thanks Maria, I’ve received them. You’re the best!
You’re welcome! In case you’ll have any other questions, feel free to ask.
We’ve faced the issue with ‘broken’ WordPress websites after the recent Google Chrome update.
Please, don’t panic, and simply update the WooCommerce plugin to the latest version. That will solve the issue and your sites will look properly again.
Best Regards, DFD Support Team
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