An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by hogash
They will respond to buyers' questions via their own support system.Go to item support
Additional information from hogash:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
This item is by an Elite Author
- Won a Competition
- Elite Author
- Sold between 250 000 and 1 000 000 dollars
- Author was Featured
- Author has had an Item Featured
- Most Wanted Bounty Winner
- Bought between 100 and 499 items
- Referred between 500 and 999 users
- Has been a member for 4-5 years
- Grew a moustache for the Envato Movember competition
- Author had a Free File of the Month
- Exclusive Author
|Created||9 April 13|
|Last Update||21 November 13|
|Compatible Browsers||IE8, IE9, IE10, Firefox, Safari, Opera, Chrome|
|Software Version||Joomla 3.0.3, Joomla 3.0.2, Joomla 2.5.9, Joomla 2.5.8, Joomla 2.5.7, Joomla 2.5.5, Joomla 2.5|
|Compatible With||VirtueMart 2.0.x, VirtueMart 2.0.14, Bootstrap 2.3.x|
|ThemeForest Files Included||Layered PSD, PHP Files, HTML Files, CSS Files, JS Files|