3833 comments found

habiba Purchased

How can I add a header with a shortcode to a map? Also, the static content sliders don’t work on my site. Do I need to download a plug in for the static content sliders? I need to insert a map with an email capture box in the header.

nammess
nammess Author Team

Hi,

Thank you for purchasing Kallyas WP theme.

Can you please open a ticket at http://support.hogash.com regarding this issue? And we will take a look into it.

Best regards, Cosmin

PRE-SALES QUESTION Hello, we would like some information before purchasing, thanks 1) When you mention WPML translation ready, does that mean that all the strings of the theme are already translated into French and Spanish (for example)? That would be awesome 2) We would like to add a block of html code (with images, text, links) for each product category page (we will use Woocommerce), it would appear beneath the products that belong to that category, is this possible for a product category page? very important to us as we have a lot of information to display in each category page, besides a photo of each product… 3) Rich snippets, most themes do not display these correctly in SERPs, does yours? Can we have a url of a product so we can see what it looks like in SERPs? 4) We also would like to have an “menu icon” function so an image can be displayed next each menu (or sub-menu) option. Is this possible? If not with the them, can we use another plugin to obtain this functionality?

thanks for your time

nammess
nammess Author Team

Hi and thank you for your interest in Kallyas WP theme.

1) Indeed the theme can be translated in any language, and we do have some video tutorials showing how a customer can translate the theme easily. Now anything can be translated in Kallyas, from translations on the website, to translation in Kallyas options.

2) Adding custom html elements, pictures links etc can be done by adding a text box in the page builder, adding your custom code in the text area and previewing it in the visual tab. This also works with short-codes.

3) Unfortunately we did not have the chance to test out SERPs, this being considered an alternative component and not part of the theme.

4) As for the images in in the menus this is not an option that Kallyas has yet but adding a plugin capable of doing this would be no problem

Thank you and hope the answer was explicit enough to make an idea.

Default-user
Hello! Thanks for your replies
  • 1) Ok thanks
  • 2) Please note that we are talking about product category pages as we are using Woocommerce. Does your page builder allow us to modify these pages (they are not standard WP pages). This is extremely important that we can act on these pages through your theme
  • We are looking ourselves for sites that are using your theme so we can check how the rich snippets appear. As it seems that Woocommerce is feeding this info correctly, the problem remains at the theme level
  • OK, we will check with a third-party plugin then, hope it works
  • Best Regards,

    Javier

Alex2013a Purchased

Hello! I have a problem. I have upload to iOS slider more than 80 photos. After that the main page don’t load good. All text content is dissapeared. And many other plugins in Content Main Area and Grey area is also dissapeared. I’d like to upload to iOS slider 200…300…400 photos.

So, can you fix it?

nammess
nammess Author Team

Hi,

Thank you for purchasing Kallyas WP theme.

Can you please open a ticket at http://support.hogash.com regarding this issue? And we will take a look into it.

Best regards, Cosmin

miata2 Purchased

Hello,

We need an URGENT fix for this issue: Sidebar disappeared on single product page after updating to 3.6.9 as this is confusing for our customers and is affecting sales…

Thanks

nammess
nammess Author Team

Hi,

Thank you for purchasing Kallyas WP theme.

Can you please open a ticket at http://support.hogash.com regarding this issue? And we will take a look into it.

Best regards, Cosmin

Default-user
miata2 Purchased

Hello,

I did and so did many others with the same sidebar issue after you last update, we got no solution, and instead we were told that the problem is ours.

Please if you will offer proper support or refund us and we will have to find another theme for our business.

:(

nammess
nammess Author Team

Hi,

We are looking at this issue as we speak and we will provide a fix as soon as possible.

We apologize for the inconvenience. Thank you

Jak01 Purchased

Hi

We have a few problems with the theme, after installation. The zipped file of Kallyas theme does not include all features you are showing on the demo theme. It would be good to include all features in the zipped file of the theme – as shown in the demo, in order to avoid unnecessary questions as in this case.

1.- We have an issue regarding portfolio collumns like in your demo theme. They have been setup to show in 2,3,4 columns but somehow they aren’t showing.

2.- “Blog-Style2? is missing in the theme – but shows in the demo. How to add this as we need this ?

3.- The “contact us” email form does not work. The error given is: “Message not sent! Please Try Again!”

Look forward to have these matters sorted out asap, thanks.

nammess
nammess Author Team

Hi,

Thank you for purchasing Kallyas WP theme.

Can you please open a ticket at http://support.hogash.com regarding this issue? And we will take a look into it.

Best regards, Cosmin

XS22 Purchased

Hello. I am using ios slider on frontpage. But i see the menu is over the slider and top part of the images are hidden under the top menu. How can i get the slider to start after the top menu and now under the menu?

Thanks

hogash

Hey there,

Thank you so much for purchasing!
I will kindly ask you to subscribe to our support forums and start a new thread there and my colleagues will help you with your problem.

Thank you!

Support Board | Create an Account | Find the “Item Purchase Code”

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dsteam Purchased

Hi Admin,

Found this error when upgrade from 3.6 to 3.6.9

Warning: require(......../wp-content/themes/kallyas/plugins/wpk-notifications/wpk-notifications.php) [function.require]: failed to open stream: No such file or directory in /home/dcmoto2/public_html/v4/wp-content/themes/kallyas-v369/functions.php on line 63

Fatal error: require() [function.require]: Failed opening required ’......../wp-content/themes/kallyas/plugins/wpk-notifications/wpk-notifications.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /......../wp-content/themes/kallyas-v369/functions.php on line 63

Please advise. Thanks

hogash

Hey there,

Thank you so much for purchasing!
I will kindly ask you to subscribe to our support forums and start a new thread there and my colleagues will help you with your problem.

Thank you!

Support Board | Create an Account | Find the “Item Purchase Code”

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Hello, looks like a great theme! Looking at buying it but before doing so I would like to confirm.

We have a requirement to be able to have one page that is only accessible if you are logged in, on that page there will be some resources that is only accessible when logged in.

Can you achieve this with this theme? I/E send out logins and when logged in users can access this area? When they are creating accounts is there an approval process? Or how does it work?

Would be great if you could clarify

nammess
nammess Author Team

Hi and thank you for your interest in Kallyas WP theme.

Unfortunately by default the theme does not have this option but there are plugins that are able to do this for you.

Thank you

Default-user

Ok, thanks for the answer! Do you know a plug in that will do it?

kolonel Purchased

Great theme, thank you very much.

Do you have a way, under a single product, that you can change the layout of the tabs (description/video(YITH html5 plugin)/review)?

Otherwise, there is a plugin that can do it but need to know whether the theme altered the way WooCommerce theming works.

Much appreciated.

nammess
nammess Author Team

Hi and thank you for purchasing Kallyas WP theme.

By default the theme has no option to modify the product description tabs but you can do it with a plugin “Squelch Tabs and Accordions Shortcodes” that seems to work great with Woocommerce and Kallyas.

Thank you

Hello, i found some comments about “Woocommerce German Market” and it seems it´s ready for it.

But German Market cost much money and i want to know if the Theme is also ready for Woocommerce Germanized https://wordpress.org/plugins/woocommerce-germanized/

cheers Seb

nammess
nammess Author Team

Hi Seb,

Yes, Kallyas is compatible with Woocommerce German Market and can be used without any problems.

Thank you

SHertlein

Sorry, not “German Market” i mean “Woocommerce Germanized” this plugin: https://wordpress.org/plugins/woocommerce-germanized/ because this is free ;o)

nammess
nammess Author Team

Hi,

Unfortunately we have not tested “Woocommerce Germanized” and we are not aware of how this plugin will function with the theme.

Just installed the plugin on our development website to see if there are no conflicts with the theme and at first view it looks good and stable.

Best regards, Cosmin

escius Purchased

I cant seem to login to your support forum using my purchase code “be0417ac-7439-4c9b-9a5f-1db916390442” it says it is registered to another account, and i have tried every email address i own to no avail. please advise…

Default-user
escius Purchased

any updates on this?

Default-user
escius Purchased

The issue is shorctocdes from the theme related to images just output without the image src so no image is shown. I saw this on the support forum but cant login to my account to see this fix, please help.

Hi,

What about the RTL support, is it ready?

nammess
nammess Author Team

Hi and thank you for your interest in Kallyas WP theme.

Indeed Kallyas supports RTL :)

Best regards, Cosmin

Love the theme. I need to know however, if I can add a text description, possible graphic or banner NEXT to that text description yet at the TOP of each category page. I realize you answered a similar question from a few posters ago concerning adding this at the BOTTOM of the product category page. Does it make a difference whether it’s at the top or bottom (it did with another theme which is why I’m asking)?

You mentioned in that response that it can be done via an html box through the page builder. But as I understand it, WooCommerce category pages are not really considered “pages” so I’m unclear how your page builder can be used on a category page.

This is critical for our business so I need to know this can be done and be done fairly easily.

If it would be best to discuss through email we can do that.

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