3480 comments found

Is this theme going to be updated or have you now dropped it for the “untitled-creative multipurpose” theme you now have under a different user “themefuzz” Have loved using this theme but it does need some love for me and the other 12,128 who purchased this.

IanOBrien Purchased

Can you tell me if the theam is compatible with Woocomers 2.2.2 update as when i tryed to update my site stoped working.

ETIQ
ETIQ Author Team

Hi,

Thank you for purchasing our product :)

I have updated to the latest WC version and no problems. Can you please open a thread on our support forum and provide us more infos about this?

http://support.hogash.com

Best regards, Daniel

What is the easiest way to add a phone number above the menu navigation on the top right side of the header area? Thanks!

Default-user

i figured it out…

Default-user

I added the top nav menu

ETIQ
ETIQ Author Team

Hi,

I’m glad you’ve figured it out :)

Marthy03 Purchased

I bought the product. I installed the theme on my wordpress, but does not look like the demo. I need the theme exactly as you show it. I as I enable the theme (KALLYAS Wordpress theme – SLIDER IOS)?

ETIQ
ETIQ Author Team

Hi,

Thank you for purchasing our product :)

Did you installed the Dummy Data? If not, you can do it from Kallyas Options Advanced—Install Dummy Data Content

If you have any other questions, please use our support forum.

http://support.hogash.com

Best regards, Daniel

I have submitted support #176883 and got no reply. if anyone experiencing the same problem please help.

features element displays weired.. the last item doesnt aligned in the row. see image here http://imgur.com/YkKIqrf

ETIQ
ETIQ Author Team

Hi,

I will respond to your ticket.

Best regards, Daniel

(Pre-Sale Questions)

1. Can the sliders be clickable to direct users towards links of our choosing? (Both internal or external). And do the sliders always have the “grip and drag” ability with the mouse (like a finger swipe) or can that be disabled?

2. Does the theme have a “galleries” tab within the WordPress back-end where we can create and arrange our galleries with unique gallery ID’s?

3. Are the 2 versions of the blog in the demo the only ways that the blog can be displayed? Can the featured images be larger?

4. Can videos replace feature images in the blog and load without clicking into the post? For example, a YouTube video would be viewable right from the list of posts.

5. Can we widen the sidebars or have sidebars on both sides of the page?

Thank you for your time and great theme!

ETIQ
ETIQ Author Team

Hi

Thank you for your interest in our product :)

1) Yes, you can make the sliders clickable and the swipe mode can be disabled.

2) Unfortunately, does not..

3) Yeah, only those 2 version are available, but, for the default version, there’s an option to make the featured image full width.

4) By default it’s not possible, but you can use this plugin https://wordpress.org/plugins/featured-video-plus/

5) Unfortunately, it’s not possible.

Best regards, Daniel

anukita_b Purchased

The theme authors have stopped responding to issues on their support forum. I am having issues with the social icons which are displayed in the header area; and logged an issue in the support forum 4 days back and have been requesting for a response daily; and I still do not have even a single response. This is so annoying.

ETIQ
ETIQ Author Team

Hi,

Sorry .. we’ve been on holiday.

I will take care of the support right now!

Best regards, Daniel

We purchased the theme and are trying to move it to a different server. We are unable to access the support forum (denies access) and have tried to contact the developer in many different ways. Hoping a post here may finally be answered by someone. We need to know how to move the site from a development server to a new host without a tonne of errors. Here is the error filled site. http://dev.factoryoptical.ca/

:(

ETIQ
ETIQ Author Team

Hi,

Sorry .. we’ve been on holiday.

The best way to migrate your website is by using the WP Migrate DB plugin. If you still have problems after migrating your website, please email me at daniel.hogash@gmail.com

Best regards, Daniel

Hi! A few questions before I buy this theme. I’d like to know if the theme can perform the following:

1. For the homepage, I’d like to mimic the design of http://www.mi.com/en/. Basically a slider and 3 columns below it (with borders).

2. For product pages, I’d like to mimic http://www.mi.com/en/redminote. The content is organized into tabs I believe (top right).

3.) For each tabs, can I have rows inside and have the rows be in full-width? This would extend it outside of the tabs. Reason is I want to have a full width background color for different rows to showcase the features, just like you see in the sample page.

4.) Is there more than one tab style? I’d like a more simple style like the one in the sample page above.

Thank You

ETIQ
ETIQ Author Team

Hi,

Thank you for your interest in our product :)

Unfortunately, all you’ve asked requires theme modifications, it’s not possible by default, excluding the slider, this can be easily achieved.

Best regards, Daniel

I have problem submitted on your support forum ticket #176883 its already 2 days and didnt get any reply, its very poor support forum it takes how many days to get answer?

ETIQ
ETIQ Author Team

Hi,

Sorry .. we’ve been on holiday.

I will take care of the support right now!

Best regards, Daniel

Hello,

I’m super interested in your theme. Before I go ahead and purchase it, I would like to know if it’s compatible with UberMenu Plugin, sold on CodeCanyon. http://codecanyon.net/item/ubermenu-wordpress-mega-menu-plugin/154703

Thanks!

ETIQ
ETIQ Author Team

Hi,

Thank you for your interest in our product :)

Yes, it’s fully-compatible with UberMenu :)

Best regards, Daniel

Hi, Is it possible to implement a 2nd level menu? For instance one menu with Home, Shop, About, etc and another submenu with product categories etc?

ETIQ
ETIQ Author Team

Hi,

Thank you for your interest in our product :)

You mean a submenu? If so, yes, it’s possible :)

Best regards, Daniel

dart12 Purchased

Envato has contacted me telling me of a very serious security problem with revolution slider in your theme.

I cannot find the updated revolution slider in the most current version of your theme. Can you please show or provide the most current revslider version.

Expediency is needed in this issue.

Thank you,

Art

Default-user
dart12 Purchased

I did yesterday at the same time as this message. I have no reply or fix yet.

ETIQ
ETIQ Author Team

Hi,

Could you please confirm that revolution slider is updated now?

Best regards, Daniel

Default-user
dart12 Purchased

it’s done now. thank you

msfirth Purchased

No updates fixing security issues and this theme doesn’t seem to work with WordPress 4 :(

webxity Purchased

I have updated my revolution slider plugin but I am not able to activate it because I do not have the purchase code. Please help me. I will not be able to provide my admin credentials however.

ETIQ
ETIQ Author Team

Hi,

Please ignore the activation process.. it’s not necessary to activate it.

Best regards, Daniel

I am having trouble creating a custom button….. For some reason it isn’t working…. I want a “Danger” button with “www.yahoo.com” as the external link and I would like this link to open up in a new window. Can you give me the shortcode for this? Thanks in advance

Default-user

Thanks it is working…. However it is not opening up in a new window

Default-user

There is also a grayed border around the entire button…. actually it extends past the button…... I have the button in a tab…. and the gray area is almost the entire width of the tab….. is there a way to remove the gray area border?

ETIQ
ETIQ Author Team

Hi,

Please use the support forum.. here is only for pre-sale questions :)

http://support.hogash.com

Hi Marius

Could you be available on skype today?

Regards, Alex

Hi – Does this theme support RTL?

ETIQ
ETIQ Author Team

Hi,

Thank you for your interest in our product :)

The RTL version will be available into the next release. In the meantime i can send you the rtl package for testing :)

Best regards, Daniel

Default-user

I’ve just sent you a private message with my email. Please email me.

ETIQ
ETIQ Author Team

Email sent!

Hi, I would like to do anchor link to my tabs sections, how can i do that ? Please see example: http://kajag.com/themes/book_your_travel/location.html#self_catering

The tab must open automatically when i click the anchor link.

ETIQ
ETIQ Author Team

Hi,

Thank you for purchasing our product :)

Unfortunately this is no possible by default, it require some code modifications.

Best regards, Daniel

Hello,

I bought this theme on another account (for my work) and I tried to register on the support forum and I enter my username and purchase code, it says I’ll receive an email but I never did. I’m having issues with the backup/restore options and I need help but can’t enter the forum if I don’t have my stupid password. Is there an email address I can write to with my informations to get my password ?

URGENT **

ETIQ
ETIQ Author Team

Hi,

Thank you for purchasing

Maybe you entered a wrong email address. Please send me an email with your username (used to register on support forums) and the purchase code at daniel.hogash@gmail.com

Best regards, Daniel

by
by
by
by
by
by