3350 comments found

  • Has been a member for 3-4 years
  • Bought between 100 and 499 items

Read the Support Policy on their Support Board. I think it’s fair!

There are many people out there who buy themes without the required knowledge of Wordpress. You can’t expect an author to be responsible for all kind of problems! You can’t answer all of more than 6000 questions! (Especially when the seller has just a little company.)

Thank god there are many buyers :), maybe we can help each other….or pay a fair amount for support….guess that would be fair too.

hogash

Hi,

Thank you for your words. I have some personal problems and all the support is provided only trough our support forum by our support staff. I should be back in the office next week and hopefully everything will be back to normal .

Best regards, Stefan

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United Kingdom

Hi,

I am very tempted to purchase this theme for a client but have a quick question.

I like the boxed layout – is it easy enough to alter the CSS so that there is a gap at the top and bottom of the content? Right now the content is 100% in height – the customer would like a gap at the top and the bottom of the container so that the background picture is visible at the top and bottom.

Is this possible?

Thank you – great looking theme by the way.

hogash

Hi,

Thank you for the interest in Kallyas. This is possible by altering the css ( we can help you with this )

Best regards, stefan

Default-user

Hi – how long would the CSS tweaks take to achieve this – can it be done quickly? I really like this theme and want to buy it but I have another in mind however if the the above can be achieved quickly – I will purchase right away!

Many thanks,

Tal

hogash

Hi,

This should be possible by adding around 2 lines of css, so , preety quick.

Also , please note that by doing this , you will most likely loose the hidden sidebar option ( the hidden top panel )

Best regards, Stefan

Default-user

Hi,

I cannot locate the hidden top panel? Do you mean the header menu?

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
John445 Purchased

I wouldn’t consider myself an “expert” in creating websites with WP, but I have completed several using other themes found on TF, and I have to say I have never been so confused by a theme as I am with this one.

I’m sure Kallyas is full of great things, but after two months of trying to get my personal website running with it, I had to give up and move onto another theme. Unfortunately, many of the features that enticed me to purchase this theme don’t work for me, and I’ve wasted too much time trying to figure it out to no avail.

If you have a lot of time to sift through the documentation, support site and just “try things out”, this is the theme for you.

hogash

Hi,

I am sorry to hear this. If you still like our theme , please use our support forum .

Best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Prepurchase Question…. Love your theme by the way (have bought a lot through themeforest) – yours does look like its the most complete!! My question – is there a way to have a “regular” shop page like any other woo commerce theme here – grid of products? For example http://themeforest.net/item/the-retailer-retina-responsive-woocommerce-theme/full_screen_preview/4287447 It looks like you only offer the carousel of products – correct me if i am wrong. Thanks in advance.

hogash

Hi,

Thank you for the interest in Kallyas. the theme has also your desired shop layout. The one that you see in our demo site is created using our page builder.

Best regards, stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I have a quick question; Is it Multi Site enabled/compatible?

hogash

Hi,

Thank you for the interest in kallyas. The answer is yes.

Best regards, Stefan

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

on the IOS slider when I select full width and NO on fixed scroller it moves it to the side way off center

http://omegaredinteractive.com/homepage-2/
hogash

Hi,

Thank you for choosing Kallyas. Can you please open a new thread on our support forum ?

Thank you, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
schmu2013 Purchased

raised an issue on this board – was asked to open a thread on the support board which I did and now waiting since June 24th for a social signal. so in total 3 weeks without an answer. I do web developement for customers and can´t afford to wait…

I have never experienced such a poor support – ahh NON EXISTENT SUPPORT.

hogash

Hi,

i am sorry to hear this. Please don’t judge us so quick as , it is possible that our support staff missed your thread. Please post again on the same thread so that our support staff can answer it.

Best regards, stefan

Default-user
schmu2013 Purchased

Stefan, I won´t do that – as you are playing ping-pong with customers. there are 2 unanswered threads: one opened on June24th with a reminder made on July 1st, the second opened on July 1st. my user name on your support forum is schmu2011 – so please ask your staff to answer that instead of asking me to take time to repost again. I am not the only one complaining about the support – just take a look at all the comments on this. So I don´t think it is an issue of missing threads as you on top have a marking system established on your forum with all unanswered topics marked in red… I am now waiting for a response for 4 weeks on W3 compliance questitions so I don´t think I have judged you quickly. I do have customers waiting for answers and solutions so please provide a professional support as other Elite authors do. It is possible! Thanks Looking forward to my quickly answered topics Christoph

hogash

Hi,

I am sorry for this. I have just replied to the unnaswered threads you had.

Best regards, Stefan

Default-user
schmu2013 Purchased

Hi Stefan, thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi dear I want to upload the pictures into media library, i know how to do this … But how can I organize the pictures from the media library? I mean from online library how can I divide the pictures into the folders? I may have thousands of pictures its important to me!!

Thanks for your help

hogash

Hi,

Thank you for choosing Kallyas. From how it sounds, this is not a theme related question. Please open a new thread on our support forum and our support staff will try to help you out or guide you trough the right direction.

Best regards, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

on the contact page, I cannot change the QR code picture!

hogash

Hi,

Thank you for choosing kallyas. can you please open a new thread about this on our support forum ?

Thank you, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

How do we use the shortcodes for the column layouts?

hogash

Hi,

Thank you for choosing kallyas. if you still require help about this, please open a new thread on our support forum

Best regards, stefan

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Could had this template for free but bought because of the support. Now I realize that there is NONE. This is a template full of possibilities but it will give you more than one headache and you will get no support from developers.

hogash

Hi,

Thank you for choosing kallyas. For any support question, please use our support forum .

Also , please check the following links : http://support.hogash.com/documentation_category/kallyas-wordpress-theme/?theme= http://support.hogash.com/support-policy/

Best regards, Stefan

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

@Mateenager

For Column Layouts you have think in both columns and rows -

[row] [one_half_column] Your first column info [/one_half_column] [one_half_column] Your second column info [/one_half_column] [/row]

You would not put a separate row for each column in a series – you would wrap the row across the series

Runner2009 Burt Gordon

hogash

hi,

thank you for the help.

best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • Saint Vincent and the Grenadines

Why so many 1 star ratings on this one?

hogash

hi,

unfortunately, i have some personal problems in the last few weeks, and all our support was only provided by our support staff.Also , there are a lot of clients that are giving us 1 star because it easier for them to do this instead of seeking support with us.

Best regards, Stefan

  • Has been a member for 1-2 years
@sangarengineer – You might find this WP plugin useful http://wordpress.org/plugins/media-categories-2/

Hope this helps.

hogash

Hi,

thanks for the help.

best regards, stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Taloscent Purchased

With the new Envato Guidelines rolling out will your theme be able to meet those requirements?

hogash

Hi,

Thank you for choosing Kallyas. Our theme should / will respect any Envato / Wordpress standard.

best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Taloscent Purchased

REVISED – With the overwhelming amount of complaints about support I suspect that with the upcoming Envato Guidelines this may be a chance for the developer to gracefully bow out and stop developing this theme.

I want to move forward with this theme on a site but simply can’t if there is not going to be future development. And I don’t mean just support, I mean improvements of the theme.

Can you speak to this? Thank you.

hogash

Hi,

Sorry for the late response. I will update the theme as long as i will have things to add/improve/fix.

Best regards, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
loether Purchased

Has anyone been able to add a vimeo video into any of the supplied sliders?

hogash

Hi,

Thank you for choosing Kallyas. Can you please open a new thread on our support forum and provide us more info about this?

thank you, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

wpml is free or buy 29$ for wpml.org?

Thank you

hogash

Hi,

Thank you for the interest in Kallyas. Unfortunately, WPML is a 3rd party plugin and is not provided for free.

best regards, stefan

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello I wanted to know if the Sample.XML data file included file from your theme thank you in advance

hogash

Hi,

thank you for the interest in kallyas. The theme has a easy to use feature for installing the dummy data. You will have to press one button inside the admin panel and the dummy data will be installed.

best regards, Stefan

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 4-5 years
nkdesign Purchased

Hello! I have sent a request for information by mail from: contato@nkdesigngrafico.com.br

you can check?

thanks

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