3147 comments found

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
gcupat Purchased

OK I bought this theme and it has great documentation, but HOW do you create the HOME page??? I already have content in the database so I do not want to import example data, I just want to create the home page.

hogash

hi,

Thank you for choosing Kallyas. For any after purchase support please open a new thread on our support forum found here :

Hogash Support Board

Thank you, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

And the support site is down again!

hogash

Hi,

I am sorry for the downtimes that occur with the support forum . We hope to move to another hosting company soon so that these problems never occur again.

Best regards, Stefan

Default-user

I understand. Your themes are worth the wait. Looking forward to your future success. Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
reactr Purchased

How can I install my own Web font?

Although the Kallyas theme includes many web fonts, our company has purchased its own, legal font. I have installed all the web components, and the css file.

How can I change the font of the main nav menu?

hogash

hi,

Thank you for choosing Kallyas. For any after purchase support please open a new thread on our support forum found here :

Hogash Support Board

Thank you, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Dear Kallyas team On profilio option, I’ve been uploaded big pictures but the website doesn’t show the pictures , I know its about the picture sizes. Actually my pictures should be big size, whats the solution?

hogash

hi,

Thank you for choosing Kallyas. For any after purchase support please open a new thread on our support forum found here :

Hogash Support Board

Thank you, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Everyone Kenjy was so nice to create a video tutorial, since there are not so good manuals on this tutorial.

http://www.youtube.com/watch?v=vYzrAZSzaO4
hogash

Hi,

Thanks for reposting this. As soon as i resolve my personal problems i will continue to add content to our online documentation that can be found here :

http://support.hogash.com/documentation/

Best regards, Stefan

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

Curious as to what has happened to the developer. He has not posted anything on his facebook or twitter account since April however the last update for the theme was approved on Jun 26th. Hope they are not having personal/family problems….however someone (him or the other guy that works with him) should at least post something here to let us (the paying customers) know what is going on and if/when the support forum will be available again.

hogash

Hi,

I am sorry for my absence. I ( the developer of Kallyas have indeed some personal problems ). In my absence, all the support ( on our forum ) is / will be provided by Dani and the rest of the support staff.

I should be back in the office starting next week ( hopefully :( ).

Also , the other guy ( :) ) Marius, is the designer , so he cannot help that much with the themeforest comment.

I will try to answer the comments here everyday until i get back in the ofice.

Best regards, Stefan

heathleehol

No problem….I understand that everyone encounters personal problems. I hope everything starts getting better for you soon. You have the best theme on Themeforest :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Support site is down again. And since it’s the weekend they probably won’t have it fixed until tomorrow. Again.

hogash

Hi,

I am really sorry for the support forum . we are affected by our hosting company. We will soon move to a more serious hosting company .

Best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Apparently making $310,000 on this theme… isn’t worth it for you to care at all about your buyers. GREAT JOB! (and that is just the wordpress theme)

I will be asking for a refund now because you won’t support me. If I need to charge-back I will.

Good Luck to anyone who wants support with this theme.

hogash

Hi,

I am sorry to hear this. I have some personal problems that i need to take care. Also , the support is and will also be provided only trough our own support forum and not here :

Hogash Support Board

Thank you for your understanding, Stefan

Default-user

You cost me a $1400 client so I was really pissed when I wrote that. I do NOT wish to refund now, I will use the theme for another site. I hope things work out for you and your problems get resolved. Just next time get somebody to step in and tell us your having personal problems or something. You left us completely hanging and I didn’t even know about the Hogosh Support Board until long after I lost the client. I wish you all the best.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
rasa Purchased

Kinda harsh comments here. I don’t know what’s going on at the moment with Hogash, but I’ve had great support in the past.

hogash

Hi,

Thank you for your nice comment. Indded, i ( Stefan ) have some problems and cannot respond to the themeforest comments. However, all our support is provided trough our support forum and i see that our support staff responded to all the threads opened.

Best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Kingdom
msfirth Purchased

Search feature not compatible with Layerslider !

hogash

hi,

Thank you for choosing Kallyas. For any after purchase support please open a new thread on our support forum found here :

Hogash Support Board

Thank you, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I can’t see the “live demo” you can fix it please?. Thank you. :)

hogash

Hi,

I am sorry about this. We are affected by our hosting company . We hope to move all the demo sites/forum to a different hosting company so that this never happens again.

Best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

This is rated as one of the best and appreciated theme here on Themeforest and I am really interested to buy it…..but…without a steady support by Author and a working helpdesk website, how can I proceed to buy it confidently?

hogash

Hi,

Thank you for the interest in Kallyas. I ( the developer ) have some personal problems and couldn’t respond to the themeforest comments.

Considering this, you have nothing to worry about support because all our support is provided on our own support forum by our support staff and can be found here :

Hogash Support Board

Also , just before my problems appeared, i’ve managed to put online our new documentation section that will be constantly updated :

http://support.hogash.com/documentation/

Best regards, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Warning to all people thinking about buying this theme

This theme looks really great, it’s easy to use and easy to develop…

BUT

there are major issues with the SEO (search engine optimisation), which if any web developer / marketer knows is one of the most important part of a website if you want to actually get found.

On the forums there are loads of people calling out to the developers of this theme asking for help, however they are either not listening, or not really fussed that people will buy this theme, create an awesome looking website, but then not get found on Google…

Think before you buy, especially if you are paying for the extended license…

hogash

Hi,

I’m am sorry to see your negative comment here . I want to assure you that i am aware of the thread on our support forum , however, i also want to point out that the theme is very optimized for SEO ( also , i am aware that more seo optimizations can be made and i will do them in updates ).

I will also try to soon give a full reply to that thread and i will point out all the SEO improvements that the theme has ( for SEO experts only ).

Best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

I have problem with your theme again, the slider from the home is show beet and 2 second after is don’t show any more , also is impossible to update the theme , pleases i need this fix ASAP

hogash

hi,

Thank you for choosing Kallyas. For any after purchase support please open a new thread on our support forum found here :

Hogash Support Board

Thank you, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Italy

@Karlorbiss: so had you noted a SERP’s drop after installed this theme?

It is really interesting argument and it shall be well analyzed with Authors, but it seems impossible to be in contact with them…

Can you suggest some valid alternatives to this theme, please?

hogash

Hi,

Thank you for the interest in Kallyas. I want to say that the theme has a lot of SEO features built in. Regarding the drop , well, this needs to be addressed by case to case. It is a little hard for me to explain all the SEO features done in the theme here so i will respond at the thread opened on our own support forum.

Also , because of the fact that only a few clients reported this, i think this is not a problem with the theme ( will know more after i will check our clients websites to see how they’ve built their content )

Best regards, Stefan

  • South Africa
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

This is a beautiful theme, however the support has been minimal. There seems to be one guy, Dani who is manning the support forum, I think he is limited to how much he can help with the bugs in this theme. Some of the major bugs that have not been addressed in months: 1. You cannot have a sidebar on your home page, if you are using Page Builder Elements for all the nice functionality (which is a huge factor with this theme). Even though you set your theme to have a default sidebar on every page, side bar does not show up on the home page. You have created a sidebar, you have put in your widgets, the sidebar shows on other pages, it won’t on the homepage!

2. Sidebar doesn’t work with PageBuilder Elements – The pagebuilder elements sit below the wp sidebar and the normal wordpress content area. So if you have little to no content in the normal wp content area, and all your content is created with the pagebuilder elements, you have big white empty space, then your content.

3. Bug with WooCommerce and PageBuilder Elements. I have picked up things not working when WooCommerce is activated on your designated Shop Page. If you put it in a testimonials slider/fader or Partner Logo Slider/Carousel none of it works properly – no fading, no sliding. So if you plan to make your homepage, the WooCommerce Shop Page and use some of the nice tools in PageBuilder, be warned it doesn’t work as it should!

I don’t know what I’m going to do. I’ve invested weeks with this theme, hoping, praying for an update to fix obvious bugs. Client is waiting….

If I were you, I would look elsewhere if you have not bought this theme yet. Good Luck if you have!

hogash

Hi,

I am sorry to see this comment. All i can say is that not all the points you’ve mentioned are bugs. At the moment i have some personal problems, and , as you can see, i was a little absent. I should be back in the office next week, and , if the points mentioned turn out to be really bugs , i will update the theme .

Best regards, Stefan

Default-user

Hi Stefan, thank you for the reply, I am really sorry regarding your absence. Hope everything works out positively.

hogash

Hi,

Thanks for your comment. This week should be the last one where my presence is limited here on themeforest.

Best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Does anyone know what happened to the author?

hogash

Hi,

I am sorry for my absence here on themeforest. I have some personal problems and all the support was/is taken care by our support staff and on our own support forum.

I should be back in the office starting next week.

Thank you for your patience, stefan

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

@Taloscent

I agree with you there are a number of basic issues with the theme when you are the normal WordPress edit menu, but it is relatively easy to work around these issues.

The thing that you need to remember is that the themes framework is based upon Twitter Bootstrap and much of its documentation is relevant for this theme ie the button shortcodes.

You can also add a few missing bootstrap classes.

Secondly, the theme uses Prettypicture lightbox and again you can easily create light boxes for all types of content by reading the simple PP documentation.

Duplicating content is also an issue when using that he page builder, but this again is easy to remedy when using the duplicate page plugin as mentioned in another post.

If you need some help PM me

Runner2009 Burt Gordon

hogash

Hi,

Thank you for the help.

best regars, Stefan

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users

@karlorbiss

What is the “Major Issue” with SEO in this theme? I would really be interested in what your findings are.

@sherissar

I’ve used this theme for two clients sites and they are very happy. Yes, there are some basic issues that need to be worked around, but with simple creative thinking you can get around these issues.

The sidebar issue on the home page is frustrating. You can work around this by creating a dummy side bar or create a new widget area and then make it into a shortcode and place that shortcode into the right 1/4 column on the front page.

In my experience, giving up all your work and going to a new theme will only get you further behind

If you need help let me know by PM

Runner2009 Burt Gordon

hogash

Hi,

i will let karlorbiss to answer you to the first question. If you want my opinion, i will respond to our own support forum soon about this,

Best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Here are videos I created for one of my clients and his site. Basically its kallyas training.

The SECOND Video is the best one to watch. It shows you how to build a PAGE using Kallyas.

Setting up Kallyas Wordpress Theme https://www.youtube.com/watch?v=ia7J-5rKlXE How To Build a Page in Kallyas https://www.youtube.com/watch?v=jXk46br8aOk How To Create A Post / Article Kallyas https://www.youtube.com/watch?v=1UsEJrIsr-Q

With no support from this themes developer, I wish you all the best.

hogash

Hi,

Thank you for the videos. It is ok if i add them to our online documentation ?

http://support.hogash.com/documentation/

Best regards, Stefan

Default-user

Yes that is okay with me.

Default-user

And you will find another comment by me. You can delete it from this comment board.

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