3377 comments found

  • Bought between 1 and 9 items
  • France
  • Has been a member for 0-1 years

hi and thx for your good support!

With WooCommerce plug-in, featured image is missing. I changed function.php code add_theme_support(‘post-thumbnails’); TO add_theme_support(‘post-thumbnails’, array(‘post’, ‘page’, ‘portfolio’, ‘showcase_slide’, ‘product’));

but nothing change, product image still missing… In screen control all boxes are checked etc etc I saw many post about this last days.

How can I solve it? I’m on Kallyas V3.0

ps edit : when I select ‘featured image’ ‘image à la Une’ in French, this picture take place for product AND category product

hogash

Hi,

Thank you for choosing Kallyas. Can you please open a new thread on our support forum and provide us more info about this ?

Thank you, Stefan

Default-user

sure thx

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars
ellos Purchased

I will need to make localize the theme on ukranian or russian. I wouldn’t wannt to use WPML. Do you provide other ways to do so – .mo .po file, or something else?

hogash

Hi,

The theme comes with .mo and .po files. However, if you want to create a multilanguage site, you will need a plugin for this ( WPML or other altearnative ).

Best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars
ellos Purchased

1

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars
ellos Purchased


1. I need to include video on the main page, can this be done? (It shouldn’t be included in ‘latest from blog’ section but rather be take a prominent place on the home page

2. I doubt it but just in case – if video has to be placed right in the main slider – can this be done?

Thank you.

hogash

Hi,

Thank you for choosing Kallyas. For any support question , please open a new thread on our support forum that can be found here :

http://support.hogash.com/

Thank you, Stefan

ellos
ellos Purchased

I hoped you would be able to answer it here. I’m not sure if the support has improved but lately it was so bad on the forum so it would take 10 days just to get the answer to simple question. I’ve posted it to the forum. http://support.hogash.com/support/topic/placing-video-on-front-page/

hogash

hi ellos,

I see that Dani responded to your threads.

Best regards, Stefan

  • Bought between 50 and 99 items
  • Europe
  • Has been a member for 4-5 years

About the SEO problem with more than one word combinations not getting indexed, does this problem still exist after installing an SEO plugin like Yoast ?

hogash

Hi siteplan,

The words combination is only happening when checking the the with seoworkers.com site ( it works fine with any other online tool ). I will resolve this problem with seoworkers in the next update ( the fix is already live on our demo site )

Best regards, Stefan

  • Has been a member for 0-1 years

The front page header is somewhere near 378 pixels high. How can I make it less high? Let’s say 175? Which file do I have to edit?

hogash

Hi,

Thank you for the interest in Kallyas. I see that you haven’t purchased the theme from this account so i cannot provide support. If you have purchased the theme, please create a new account on our support forum and one of our support staff will help you.

best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

For some reason, I can’t set the header for my “blog” page. I have no problem with any other page but I’ve set it to my custom header, but nothing changes on the blog page.

http://www.nancelaw.com/blog/
hogash

Hi,

Thank you for choosing Kallyas. Can you please open a new thread on our support forum about this ?

Thank you, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Mexico

Its possible to use the featured image post in subheader top area or how can i do that?

hogash

Hi,

Unfortuantely, this is not possible. The only option would be to us the unlimited headers features from inside the admin panel and set your headers to the desired pages.

For more info , please open a new thread on our support forum.

Best regards, Stefan

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Mexico
LeRush Purchased

Hi

I restart my site so i update your theme to 3.1

well… i cant find the Revolution Slider … where is it ??

I cleal all my sql data base, post everything… and imnport the dummy

but i dont find the folder Revolution Slider in the zip

LeRush
LeRush Purchased

I buy the plug in… Revolution Slide… because i dont find it in the ZIP

well im in the page CREATIVE SLIDER so i activate the parallax effect and doesnt work

can you help me to work my slider, instructions or a video something please

thanks

hogash

Hi,

The revolution slider can be installed by going to the theme’s option panel > Plugins. For more info , please open a new thread on our support forum.

Best regards, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

The theme has a great design and functionality but the possibilites to optimise the SEO is really bad… Reason why we do not recommend to use this theme. The most beautiful site is useless if people can not find it!

hogash

Hi,

Thank you for choosing Kallyas ? Can you please provide me more details about SEO options ? The theme is highly SEO optimized ( in terms of coding ) , however, there is no point to add options for SEO ( like Yoast plugin does ) because there are many wordpress plugins out there that works perfectly with Kallyas.

Best regards, Stefan

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

This is a great theme! Just thought I’d post a comment on here letting everyone know that if your thinking about buying anything from this author… DO IT! I am excited everyday to go into my website and edit with this theme. ITS PERFECT!

Thanks again!

hogash

Hi,

Thank you so much for your comment. Just wanted to let you know that the update will be available in the weekend or on monday as i have added 2 big changes :

1. Captcha system for contact form 2. Backup / restore theme options

I will need to properly check this 2 features before release.

Best regards, Stefan

iamdavidvo

Awesome, and will you have the INSTAGRAM icon added?

hogash

Hi,

Yes , instagram is already added :)

Best regards, Stefan

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Love the works. :)

When tested on Android devices, found the menus are rather ‘bumpy’. They ‘jump-out’ before I can get to tap on what menu item I want.

Thanks.

hogash

Hi,

Thank you for the interest in Kallyas. Can you please tell me what browser version you have used so i can investigate ?

Thank you, Stefan

Default-user

My new “android” Samsung note 2 and tablet 10.1. Chrome I take it.

hogash

Hi,

Thank you, i will check this out.

Best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Sold between 1 and 100 dollars
ellos Purchased

Well, it’not getting done in support forum, and the question is very simple. http://support.hogash.com/support/topic/support-2/ I need the answer for potential client

1. Do you have a commercial support for clients? Can they pay to have a better response time?
2. If commercial support is available how much should we pay for it.
3. What would be the response time for commercial support?

hogash

Hi ellos,

Please find my answers bellow :

1. Unfortunately, we only provide free support. The response time is varying by the question asked. I see you are asking a lot of bigger customization requests ( we cannot provide support for this , however, Dani is trying to help you as he has some free time ) – this makes the response time for some of your threads increase.

2. Please see point 1 3. Please see point 1

I know that this is not a satisfying response, however, for all bigger theme customizations i recommend you find a freelancer .

Best regards, Stefan

ellos
ellos Purchased

Dear Hogash, I now you are writing in order to look good on the sales page, but reality is different from what you describe. It hurts to see that you trying to pin it on me, while by all means I’m not the culprit here.

1. Why do I have to spend 2-3 days just to get an answer to a simple question whether commercial support is provided? Your support hasn’t improved at all since the time when people were screaming here that you provide suppport only to look good on the sales page and never provide it on the closed forum.

2. Why you say that I require ask a lot of questions about bigger customization while there was only ONE question about putting video on the front page? If this is beyond the support that you can provide just say so. You probably should know that saying incorrect things about your clients never equals good business.
For your reference – the same question was answered by a CRAFT theme owner in 2 hours without saying that I ask too much.

3. Why you changing the conversation topic and try to stir it away from the real issue – that my simple questions waere not answered on the closed forum up until now and that the only way to get your questions answered is to ask them here – where it would be shameful for you not to reply.

hogash

Hi,

I am sorry if i made you feel that you are the problem. Prior of responding , i have looked at your threads on our support forum and also talked with Dani about them . As i said, we cannot provide support for bigger customizations. Dani wanted to help you with this requests and waited to free up a little so he can provide you with proper answer.

We now have 3 guys in the support staff ( 4 if you include me ). From what i see, the support was greatly improved in the last time . I still think there is room for improvements, and i will do my best to further improve it.

Best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

HEllo, you completely ignored my question and answered the one under me.

For some reason, I can’t set the header for my “blog” page. I have no problem with any other page but I’ve set it to my custom header, but nothing changes on the blog page.

http://www.nancelaw.com/blog/
hogash

Hi,

Sorry for this. can you please open a new thread on our support forum about this ?

Thank you, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello I live in Russia! I loved this pattern! I have a question! if I can afford to install the demo, as you have on your site? prilogaetsya xml file after purchase?

hogash

Hi,

Thank you for the interest in Kallyas. The theme has a one click install dummy data feature so you can easily install the dummy content ( the copyrightd images are replaced with sample ones ).

Best regards, Stefan

Default-user

Thank you! My name is Stepan =)

  • Belgium
  • Has been a member for 3-4 years
  • Bought between 500 and 999 items

Hi,

i love your search icon (click and animation effect), i would like use the same effect on the other theme, i need a plugin or copy/paste your code ?

Thanks.

hogash

Hi,

Thank you for choosing Kallyas. This code is built in Kallyas. If you are good with html/css , you can use ths code in other themes.

best regards, Stefan

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years
Hi, hogash On my Posts, the Comment box is above the Page Build itens, and not in the end of the page. Please, can you help me? http://conversafiadaeventos.com.br/monicadc/ Thanks and congratulations…it´s a great theme
hogash

Hi,

Thank you for choosing Kallyas. Unfortunately, the comments appear after the page content . The page builder is something else, so this is how the theme works. I will have a look at the code to see if i can do something about this.

best regards, Stefan

Default-user

Thank you, Hogash. I wait. It has been very confuse to people to add comment before see others informations below.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

How can i customize your css style on wordpress? Because when I was on editor > styles.css.. Your code is like being hidden..

Looking forwrd for your reply..

Cheers..

hogash

Hi,

Thank you for choosing Kallyas. The theme has it’s own css file found in css/template.css . Id you want to customize some css , you can either edit the style.css file and add your css rules, or , you can add the css into the custom css box found inside the advanced tab.

Best regards, Stefan

  • Has been a member for 0-1 years

Does it support Turkish?

hogash

Hi,

the theme supports Turkish, however, we do not provide the theme translation in this language.

best regards, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Isle of Man

Error when trying to Update theme:

I would post on the support forum, biut as nothing gets answered there I thought I would post here!

Downloading update from http://s3.amazonaws.com/marketplace-downloads.envato.com/files/65488976/kallyas.zip?AWSAccessKeyId=AKIAJYG5ROGJ6X7Z3M6Q&Expires=1378487048&Signature=FfOnaznu00Nch7BS%2BEGfvIBYAS8%3D&response-content-disposition=attachment%3B+filename%3Dthemeforest-4091658-kallyas-responsive-multipurpose-wordpress-theme-wordpress_theme.zip…

An error occurred while updating Kallyas: Download failed. Forbidden

hogash

Hi,

This seems to be a problem from Envato. Can you please try to download the theme from your account on the downloads page on themeforest?

Best regards, Stefan

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