3135 comments found

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

Hi, this looks like an awesome theme. But before I buy it: Is this theme compatible with WooCommerce 2.0.5? Thanks!

hogash

Hi,

Thank you for the interest in Kallyas, The theme is compatible with 2.0.5 version of Woocommerce.

Best regards, Stefan

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States
Dmichel Purchased

I POSTED IN THE FORM BUTTHIS IS BECOMING REALLY ANNOYING AND I NEED HELP ASAP

I have never had this many issues with a theme that I bought from Theme forest and this is starting to get crazy. I appricate all the help you have given me but my site has been down for 3 weeks now and i am out a ton of money and it seems like everytime i turn around there is another issue with this site.

My site really loads slow. I have installed w3 Total Cache and a DB optimizer and nothing seems to help. Do you have any suggestions? I know i need to increase the DB size could this be effecting it’? 

My Team page:

If you go to my team page: http://www.smurkcreative.com/who-is-smurk-creative/meet-the-team/ and click on any of the team members the link takes you to a 404 error page?? Why is this??

ACCOUNTS If you go to my site www.smurkcreative.com and try and create an account by clicking the login button it pops up a box and i click the create account. well when i click that box it pops up with “username” and “email” with the button that says create account. once i type in the info it pops up with a box that says “THE PAGE AT WWW.SMURKCREATIVE.COM SYAYS: [OBJECT OBJECT]” and then it just has a box for you to click ok. what is this and why does this happen??? even though i created an account it does not log me in and it doesnt tell me that I am getting an email which includes a password. As soon as i saw I got a new email i then realized that it sends an automatic password. Well this is VERY missleading when someone creates an account and to be honest its horrible that it is even a option because most people will be like what the hell and just leave the site pissed off like the 5 people i just had that called me frustraded that they dont know what the hell is going on..Can you help me fix this issue?? I also would like to know if there is a way tohave a “creat account” link under my contact tab as a drop down? I tired to set up the menu with my account etc but it only shows those options if you are logged in???

4) I have wp invoice installed on my site so i can do invoices for clients and every time I try and view a invoice It takes forever to load and then the browser pops up and it tells me I have to many redirects etc and it will not display anything??? 

I am sorry to be so blunt but i am just frustrated because i really like this site but it sucks that it takes forveer to load and that i keep getting emails and calls from clients frustrated that they can not purchase anything/ view my site like they were able to. I really hope you guys can help me get this fixed because i am loosing money each day and i just would really like to get my site live and fixed.

Thank you and i hope you can help me soon.

hogash

Hi,

I just had a look at your site and also made some tests with pingdom.

You’ve mentioned that you have installed wp3 total cache. From what i see, this plugin is not properly configured.

Regarding the account not working, This is because your site uses http and your admin area uses https. Regarding the passwords, well, this is how wordpress works. I will try to add a text that will inform the users that the password will be sent to them. Please take a look at the wordpress registration page :

https://www.smurkcreative.com/wp-login.php?action=register

Regarding the create account under contact menu , i am not logged in and i see the menu and page for login/register.

Where can i see the invoice system ?

Additionally, please give me the links to your threads on the forum so i can personally respond to them

Best regards, Stefan

Dmichel
Dmichel Purchased

Thank you for the quick response. I will comment back onthe support form. i just needed to get your attention :) having a down ecomm site isnt fun but again thank you

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States

Where do I adjust the speed for the wow slider? Looked everywhere, if you could please point me in the right direction I would be most appreciative! Thanks!!!

hogash

Hi,

Thank you for choosing Kallyas, For any after purchase questions and problems, please use our support forum as we can respond faster and you can also search for the questions that have been already answered. When opening a new thread, please give us as much details as you can ( link to your website, a screenshoot regarding the problem, etc ).

Hogash Support Board

As a note, the js code for almost all elements is dinamycally generated from functions.php file. This ensures that the page you are visiting is loading only the js/css code needed for that page.

Best regards, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Hogash,

Very nice theme!

Pre-purchase question:

I want to use the theme for an e-commerce website, so the Shop features are important.

1) Will I be able to add filters for the merchandise on the sidebar, for example be able to filter by size (S,M,L,XL), color (white, red, blue), etc? Is there a limit for the number of filters?

2) Will I be able to have categories and subcategories for the products, on the sidebar?

3) Is there an option to have a grid with 4-5-6 columns of products? What is the maximum number product columns this theme supports?

4) Am I able to use custom, smaller size thumbnails and grid for the products, in the shop? About the size of those in the “limited offer” slider.

5) I see only one image in the product description page. Is there support for multiple images, and if not, are you planning to add the possibility to have multiple images for a product?

6) Do you have any info if the theme supports any plugin for products comparisons?

7) Is there any plugin to add a “magnifying glass” to inspect product images? Or are you planning to add any?

As a suggestion, I think it would be very good (sales wise and support effort wise) to show more about the Shop features in the demo and description of the theme. As well, links to sites currently online using your theme would be great :)

All the best, and Thank you very much

hogash

Hi,

Thank you for the interest in Kallyas.

Please find my answers bellow :

1. The theme uses the popular plugin called WooCommerce for the shop part. The feature you need is not something integrated in the theme or WooCommerce so i recommend you search for a WooCommerce plugin that has this capability.

2. Yes, you can.

3. The theme uses 3 columns when using a sidebar and 4 columns when not using a sidebar.

4. Unfortunately, no. You can only set the sizes for the images seen in the single product page

5. You can add as many additional images as you want to a product. I will have to update the demo site to showcase this feature

6. The theme uses WooCoomerce plugin. If you can find a plugin for product comparation, this plugin should work out of the box with the theme .

7. We have in plan to add this feature in a future update.

We have in plan to further extend the demo site ( we just need a little free time :) )

Thank you, Stefan

Default-user

Hi Hogash,

Many thanks for the detailed answers.

In regards to Q1 – if you would manage somehow to find a way and add product filters support in the shop, this theme would really stand out from the croud regarding e-commerce features. The only one I found featuring this in Wordpress is Kriesi – Replete. This feature is usual in Prestashop and Magento (unfortunately there is a lack of Blog functionality with these), but seems to ellude WooCommerce until now.

In regards to no 4:

Q (me) : “Am I able to use custom, smaller size thumbnails and grid for the products, in the shop? About the size of those in the “limited offer” slider?” A (you) : “Unfortunately, no. You can only set the sizes for the images seen in the single product page.”

Do you think that it would be very complicated if I want to customize the theme (how permissive is the theme’s backbone, layout and limitations?), to find a way and be able to do this myself (more than 3+1 or 4+0 product columns, and smaller size thumbnails in the Shop section)?

Best Regards, and Thanks again

hogash

Hi,

Just made some tests. The filters is actually a built in feature for woocommerce. You will have a widget that you can place in the sidebar so the users can filter the products.

For your second question, you will need PHP knowledge and HTML to modify the theme and add more columns variations.

Thank you for the interest in Kallyas, Stefan

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,

Great theme – just one bug I’ve found: If you use the iOS slider + the partner logos slider on the homepage there’s an issue whereby if you click the navigation for the partner logos slider, it controls the iOS slider… Is there a fix for this?

hogash

Hi,

Thank you for letting us know about this. I will resolve this in the next update.

Please note that we have a bug reporting category on our support forum that we monitor regularly so , for any after purchase questions and problems, please use our support forum as we can respond faster and you can also search for the questions that have been already answered. When opening a new thread, please give us as much details as you can ( link to your website, a screenshoot regarding the problem, etc ).

Hogash Support Board

Best regards, Stefan

Default-user

already opened a thread… thanks, please let me know when there’s a bug fix

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I have just one easy question is it possible to have any page at the startpage?? cant find it in the settings

greets Alex

hogash

Hi,

Please take a look at Settings > Reading.

Thank you for choosing Kallyas, For any after purchase questions and problems, please use our support forum as we can respond faster and you can also search for the questions that have been already answered. When opening a new thread, please give us as much details as you can ( link to your website, a screenshoot regarding the problem, etc ).

Hogash Support Board

Best regards, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Italy

Hi Hogash,

a quick question: I’m installing this theme for a friend. How to import all the demo data?

Thank you. Regards.

hogash

Hi,

Thank you for choosing Kallyas, For any after purchase questions and problems, please use our support forum as we can respond faster and you can also search for the questions that have been already answered. When opening a new thread, please give us as much details as you can ( link to your website, a screenshoot regarding the problem, etc ).

Hogash Support Board

You can install the dummy data from the theme’s option panel > Advanced tab.

Best regards, Stefan

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 3-4 years
keyhanjun Purchased

@photokunzt

Yes it is, just follow this tutorial here:

http://codex.wordpress.org/Creating_a_Static_Front_Page


@riztf

In order to install the sample data, please go to theme’s option panel > Advanced tab and press the install dummy data.

Hope this helps! ;)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Russian Federation
mishka48 Purchased

@photokunzt
Any page can be used as home page. This is WP basics, not the theme feature, read here
http://codex.wordpress.org/Creating_a_Static_Front_Page
@riztf
Read Doc’s and Press install dummy data button in theme options panel. @keyhanjun
I’m not the only one suffering from insomnia in Europe :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Quick pre-purchase question. Is there a facility to use a font-face font with the theme (bpreplay)

hogash

Hi,

The theme only support the Google fonts directory.

Thank you for the interest in Kallyas, Stefan

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

Does the woocommerce plugin need to be installed or does it come pre installed, as I did not see it only saw an options tab.

hogash

Hi,

Thank you for choosing Kallyas.

The theme uses the WooCommerce plugin which can be installed from here :

http://wordpress.org/extend/plugins/woocommerce/

For any after purchase questions and problems, please use our support forum as we can respond faster and you can also search for the questions that have been already answered. When opening a new thread, please give us as much details as you can ( link to your website, a screenshoot regarding the problem, etc ).

Hogash Support Board

Best regards, Stefan

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 3-4 years
keyhanjun Purchased

@mishka48

Hehe, good to have you back on board! ;)

@QuailAdvertising

You have to install WooCommerce manually:

http://wordpress.org/extend/plugins/woocommerce/installation/

Hope this helps!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Congrats on such a fantastic template, with so much versatility. There is however one kind of homepage slider variation that is really needed and would be so brilliant if it were added. That is the combination of video and login/register in the same slider. From a marketing point of view that is just about the best combination of persuasiveness and convenience that a home page can have, to improve the signup rate. I know it’s late in the day. But would there be any chance of adding this combination in upcoming Joomla version or to all versions of Kallyas in the near future.

I also noticed there is already a youtube video visible in the countdown slider and a login option in the static slider. If the above request is not possible, is there a way that these can already be combined in the current versions of Kallyas to achieve the same effect.

hogash

Hi,

Thank you for the interest in Kallyas.

I have added this to our update queue and will try to implement such a header.

Best regards, Stefan

Default-user

That’s great. I think in Joomla the easiest way to do this would be to simple include the ability to add any module to the left of the register/login area . That way any video, graphic or slider, could be added to the module using custom javascript, custom html or specific modules: so users are not restricted to just youtube videos.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How can I add font?

I will use Korean from Google web font ,”Nanumghothic”

I want select the font at Kallyas Option page…

Please solve it..

hogash

Hi,

Unfortunately, this is a BETA font and we currently do not support them. As soon as this font get’s out of BETA, we will add it to the dropdown list inside the theme options panel.

Best regards, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
blanda Purchased

I have downloaded the .zip package and unzipped it then uploaded to /public_html/wp-content/themes directory. I’m able to activate the theme but all I’m getting is plain text. I’m so frustrated and do not know what to do next. Please provide me some guidelines on how to install the theme. Thanks!

hogash

Hi,

Thank you for choosing Kallyas.

Please note that you only need to upload the kallyas folder and not all the contents of the package downloaded from themeforest.

For any after purchase questions and problems, please use our support forum as we can respond faster and you can also search for the questions that have been already answered. When opening a new thread, please give us as much details as you can ( link to your website, a screenshoot regarding the problem, etc ).

Hogash Support Board

Best regards, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Italy

Thanks to keyhanjun and mishka48 for helping me :-)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
blanda Purchased

@riztf @keyhanjun @mishka48 mind if i ask how did you install the theme? mine just doesn’t look right. seems like some css files are missing and there is no style at all…

hogash

Hi,

Please see my late answer bellow.

Thank you, Stefan

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

@keyhanjun yeah I thought that, but thanks for the info, did you get your site all setup?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jchucary Purchased

Hi, For the last two hours I’ve been trying to figure out how to change the static content/video – default background! I can’t figure out how to change it from the blurred office picture to a picture of my choice????

Please Help!!!

Thanks j

hogash

Hi,

You can change the background from the Background Style option of that element.

Please note that you can create unlimited Background styles/Headers from the theme’s admin panel > Unlimited Headers.

For any after purchase questions and problems, please use our support forum as we can respond faster and you can also search for the questions that have been already answered. When opening a new thread, please give us as much details as you can ( link to your website, a screenshoot regarding the problem, etc ).

Hogash Support Board

Best regards, Stefan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Vietnam
silut7 Purchased

still no update notification? :)

hogash

Hi,

I have tested the update notification and it is working for me. Can you please tell me if you see update notifications from other plugins installed ?

Also , for any after purchase questions and problems, please use our support forum as we can respond faster and you can also search for the questions that have been already answered. When opening a new thread, please give us as much details as you can ( link to your website, a screenshoot regarding the problem, etc ).

Hogash Support Board

Best regards, Stefan

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