An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by surjithctly

They will respond to buyers' questions via email at support@surjithctly.in.


Additional information from surjithctly:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
  • Ask for new Features to improve the item
Item support does not include:
  • Customization and installation services [Small customization can be done as freelance]
  • Support for third party software and plug-ins

Frequently Asked Questions

What is one page website?

One page website is having only single page and all of the content will be included in this file which can be navigated through Menu in the home page itself

Can i add New pages to this website?

Yes. you can add new pages to this website. Just copy the index page, rename it and replace with your new content. Then link it in navigation.

Can i add Google map to this website?

We have given a Button in The Wedding Section, you can give Googlemap link where your visitors can easily find your place

Can i use the same images you used in preview?

Images in the preview are copyrighted and not included in download package. If you wish, you can contact the Photographer http://antondemin.ru

Can i add more than 3 images in the banner?

Ofcourse. you can add as much of images you need. You can find the Slider part in HTML. there you can add your images. But it’s better to keep 5 or 6 slides. if you have more images, you can add it in Photo gallery

I have seen some issues in IE6. Can you fix it?

Currently, the site is developed with latest HTML5 CSS3 standards, Some of the features may not work in older browsers like IE6. The site is fully compatible with IE8+ and partial support on IE7. Ofcourse it will work on all mordern browsers.

If the issue you found is a major issue, please let me know, i can help you.

I need to display Wedding and Reception details also. Can i do it?

Sure. Just copy the content of the wedding in HTML file, then place it just below. Now you can add reception details also.

Can i add one more menu to the Navigation?

Currently, The space available is fully occupied, So adding new menu will broke the design. if you wish, you can remove one menu you don’t need, then replace it with your new menu.

How can i add German content or (other languages) to this website?

You can easily replace the English content to your regional language in HTML. If you find any difficulties, i can help you once purchased.

Can i add more photos to the gallery?

Ofcourse. you can add as much you wish. For that you should create 2 images. Thumbnail and Bigger image. Then copy it to respective folders. Now add it in HTML also.

I cannot submit RSVP form. Why?

RSVP form is just static HTML for now. But you can easily add it with a help of PHP programmer. Or i can help you if purchased.

Does our visitors can directly submit wishes?

Currently there is no form to submit wishes. Because this needs much programming effort. you can get it ready from an experienced PHP developer

I have a different question. What i do?

If you have different question or doubt, just email me on mail@surjithctly.in i will help you.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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