29 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
610dean Purchased

Great theme and even better support. Top notch.

refaktor

Thanks for your business and for the kind words!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
netwurx Purchased

Truly impressed by not just the theme but the customer service, classy, quick and kind. Thank you, it has been a pleasure! I will buy themes from them again.

refaktor

Thank you so much for the kind words and for your business! Also if you haven’t already please don’t forget to rate the theme, thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

@refaktor,

I wanted to know if I can completely remove following modules:

  1. devel
  2. devel_themer (Theme developer)
  3. simplehtmldom API

as I think above modules are only used by developer and not by us.

Please let me know if it is necessary to keep these modules to get themes/website working properly.

Also, why have you created 2 modules folder at \drupal_7\sites\all\modules\modules . It is not necessary.

Also, how can I contact you through email.

refaktor

Yes you can remove those if you don’t wish to use them. If there is a second modules folder that was a mistake and it will be removed in the next update.

If you need additional support please register for our forums at http://refaktorthemes.com/support and then reply here with your username for posting access. Thanks!

Default-user

I have registered at your forum. My username is: apeee . Please provide the posting access. Also, I need to talk to you for custom work. Please let me know how can I talk to you privately; through an email.

refaktor

Just gave you access. We are actually not taking on any custom work right now but if you want to get in touch use the contact form on our author page http://themeforest.net/user/refaktor#from

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I see that the theme is not a valid XHTML & CSS. It would be nice if we see a valid XHTML & CSS update of this theme in next update.

refaktor

It’s essentially impossible to get valid XTML and CSS with Drupal because of how much extra code Drupal injects into the page markup.

Default-user

I have drupal 6 theme that I purchased from here (http://themeforest.net/item/simple-a-simple-advanced-premium-drupal-theme/150718) which has valid XHTML and CSS code.

I understand that drupal injects many codes from its modules to the theme but most of the codes are valid XHTML and CSS. It depends on theme developer if he intends to make a theme such way. I also understand it is another headache and difficult task but it should have been in the list.

I am not saying in any way your theme is not working or has false code. I really really liked your theme and that is why I purchased it. It is an awesome theme. I am just telling you that if it has clean valid code then more people would be interested in it. I generally go for valid XHTML & CSS themes/templates.

refaktor

Well we will certainly keep that in mind. The HTML version of the theme is completely XHTML valid and we used the same markup for the theme. As far as valid CSS that is impossible these days because CSS3 is basically impossible to validate. Your points are a good reminder to fully ensure that the themes are as HTML valid as we possibly can, but again some of the ways Drupal generates HTML is simply not valid.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
toldham Purchased

Hi, Firstly many thanks for this great theme! I have been very impressed with it!

However, is it possible to increase the size of the elastic slider on the homepage?

I really need it to be 450px high for my site, if you could tell me how to go about this I would be very grateful :)

Regards Tom

refaktor

Hello,

Thank you for your purchase, we appreciate your business. You can add the following to the user CSS option in the theme settings under the Design tab:

.ei-slider {height: 450px; }

For future support questions please refer to our forum (http://refaktorthemes.com/support). After you register just reply here with your username for posting access. Thanks.

Default-user
toldham Purchased

Many thanks for your quick response, much appreciated!

I have created an account toldham

One further question if possible? I wanted to add a small image field to appear under each portfolio item, so that I can upload a small image such as a logo?

refaktor

I’m going to give you access right now so go ahead and make a forum post about your second question :)

Default-user
toldham Purchased

thats great, many thanks for your help :)

I have posted the question on the forum

http://refaktorthemes.com/support/viewtopic.php?f=9&t=217&p=1111&sid=96e6bd7579bdea152ce9d99753228f58#p1111
refaktor

Awesome, we will respond to your post shortly!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Thanks for your Greate Theme ^^

refaktor

Thanks for your purchase!

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Luxembourg
fabienne Purchased

Hi

Thanks for the theme, I like it a lot!

I have a question though. I would like to add a block of text on the front page, but it doesn’t work as usual. Could you please explain the steps needed to create a block on the front page?

Thanks

refaktor

Hello,

Thank you for your purchase, we appreciate your business. Please register for our support forums as that is our preferred method of handling support. You can register at http://refaktorthemes.com/support and then just reply here with your username for posting access. After you get access go ahead and make a post in the forums and we will help you.

Default-user
fabienne Purchased

thank you, my forum name is fabienne

refaktor

It says you are already a member so you should have posting access already.

Default-user
fabienne Purchased

Yes I do, thank you very much, but I found out how to do it. Thanks anyway:-)

  • Has been a member for 1-2 years

hello, there was a problem. white page appears after you install the module. could you give me access to make a forum post about my question in details?

refaktor

Can you please leave a comment or contact us via http://themeforest.net/user/refaktor#from with the purchasing account referencing the username you would like access given to? Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
ebunch Purchased

Hi there. I just purchased this theme today thinking that there would be blocks in the left sidebar. However, this doesn’t seem to be the case. My design requires me to add elements above & below the left navigation. I’ve noticed that the left sidebar code exists in the includes/header.php file. I copied this folder/file over to the odysseus theme to customize it, but it’s not recognized.

Can you please advise me as to how I can make this kind of a theme customization without hacking the core of the main Kalypso theme?

Also, I registered on your support forum several hours ago, but haven’t received my confirmation email yet. I can take this conversation over to there if you’d like, but need to be granted access first.

Thanks, Eric

Default-user
ebunch Purchased

Can you please let me know if this is possible, or if I should be looking for a different theme?

Thanks, Eric

refaktor

Eric,

Sorry for the delayed reply. Please go ahead and post your question in our forums as that is our preferred method of handling support – http://refaktorthemes.com/support

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