340 comments found

Hi. I would like to add a window icon in the download section.

TemplateOcean

Hi,

Thanks for purchasing the template.

Please send me an email to mizan078@gmail.com . I will give you the instruction.

Thanks, Mizan

I think there is a problem with the template on iPad (I am looking on an iPad mini). I noticed it on my site and then spotted that it is the same for your own examples.

Look at the live preview from this site on an iPad: http://templateocean.com/premium/template/kane/layout-style-one/dark/image-bg/index.html

Look at the background image behind the testimonials. It is super zoomed-in and blurry.

Is this something you’re able to take a look at?

John

TemplateOcean

Hi,

Thanks for purchasing the template. Sorry for late reply.

Please edit responsive.css you will find following code

@media (max-width: 1024px) {
      header {
        background-attachment: scroll;
    }
}

Replace with:
@media (max-width: 1024px) {
      header,
      .testimonials, 
      .download  {
        background-attachment: scroll;
    }
}
 

It will fix the issue

Thanks, Mizan
Default-user

Perfect, all fixed! :)

Hey guys,

I’ve been at this for days. I’ve succesfully uploaded the theme “Kane – Responsive and Flexible WordPress Theme” to my WordPress. I also bought Visual Composer from Envato. The only problem is being able to do ANYTHING with the website.. I’ve activated the theme however when it comes to clicking on the page whether it’s “Layout One – Solid Colour Background” or any other one – it loads successfully BUT it won’t let me edit it in ANY kind of view (frontend or backend!). Everything loads up perfectly but i’m not able to change anything in it such as the texts, images and so on. In the backend view, all it shows me is blocks and when I attempt to edit those – it only asks me to select one of the blocks such as “download” or “Brief” or any other headings the website has.

The thing is, i’m able to see it and whatever but how do I actually get on ahead with EDITING THE TEMPLATE and inputting my own content. I’ve looked EVERYWHERE for tutorials and help but it just seems like it’s too difficult to find any of that. Please help me, I’m about to shoot myself.

TemplateOcean

Hi,

Please comment on WordPress version’s comment section about your issue http://themeforest.net/item/kane-responsive-and-flexible-wordpress-theme/7669567 :)

Thanks,
Mizan

My completed website loads very very very slowly . Please help. My target audience don’t have the best Internet speed. It takes about 20 second or more to load. What do I do?

TemplateOcean

Hi

Thanks for purchasing the template.

Please give me live URL. I will check and give suggestions. :)

Thanks, Mizan

Hello I’d like to know if you provide also Sass and Compass or less framework? thanks

TemplateOcean

Hi,

Thanks for your comment.

Sorry. It’s not included with the template. :(

Thanks, Mizan

majoby Purchased

Hi

I’m having the exact same problem I saw a couple of other users had. Everything works just great, love the theme, except I can’t MailChimp to work.

- I copied across the mailchimp form action URL from my MailChimp account - I pasted it into custom.js (and made sure to include the http: in front of the //)

It returns the same error whatever I try: “1 – Please enter a value”

website: http://luvvvr.com/

Thanks in advance for your help…

TemplateOcean

Hi,

Thanks for purchasing the template.

This issue is not related with template’s functionality. :) If you try with my link it will work fine. May be something wrong with your mailchimp account / list or form action link. :)

Thanks,
Mizan

Default-user
majoby Purchased

I worked it out and thought I’d let you know in case anyone else has the problem in the future:

- Your template only has the email field

- My MailChimp list had email and first name both as required fields

All I had to do was remove the first name field and it worked :-)

Thanks, Toby

TemplateOcean

Thanks for the update Toby :)

skorpwn Purchased

Hi Mizan, First of all, wonderfull template, love it !

I have trouble making the contact form work. I did change the sendmail to a gmail adress, unfortunately, when I click the send button, nothing happens.

Could you take a look please ? www.jackspot-app.com

Thanks !

TemplateOcean

Hi,

Thanks for purchasing the template. Sorry for the delay.

I think something is wrong in your server side. May be sendmail.php is not accessible.http://cl.ly/image/1B0r051V3t3i . :)

Thanks,
Mizan

Default-user
skorpwn Purchased

Thanks for the Replay Mizan, I managed to activate the PHP, so now the e-mail is sending, but I’m still not getting the confirmation saying that the message has been sent. Any clues ?

TemplateOcean

Please send me your files to mizan078@gmail.com . I will check :)

Hi

Great design and I rated 5 stars

I have a question

Could you help me fix the lag when we scroll in chrome?

My website is https://www.readytomeet.com/Home/MeetPeople

I can’t figure out why it lags when we scroll the first time.

Thank you

Default-user

I tried and it still lags

I tried to remove also the Wow effects.

I don’t understand

Thank you

TemplateOcean

Hi,

Sorry for late reply.

Remove this code from index.html
<script src="js/smoothscroll.js"></script>
Then remove following code from custom.js
/* =================================
===  SMOOTH SCROLL             ====
=================================== */
var scrollAnimationTime = 1200,
    scrollAnimation = 'easeInOutExpo';
$('a.scrollto').bind('click.smoothscroll', function (event) {
    event.preventDefault();
    var target = this.hash;
    $('html, body').stop().animate({
        'scrollTop': $(target).offset().top
    }, scrollAnimationTime, scrollAnimation, function () {
        window.location.hash = target;
    });
});
To remove wow effects, remove following code:
/* =================================
===  WOW ANIMATION             ====
=================================== */
wow = new WOW(
  {
    mobile: false
  });
wow.init();

Let me know if you face any issue :)

Default-user

I figured out that it was the background in the download section that was giving poor performance on google chrome.

Can you reproduce the problem?

Hi guys,

Need help,

Do i need a regular license or extended license, if i’m promoting my FREE app at the google store, however, there are in-app purchases?

TemplateOcean

Hi,

Thanks for purchasing the template.

Regular license is fine. :)

Thanks,
Mizan

Hi, First of all awesome theme author! :) Was just wondering if you could help me with one more thing please, Can i have rotating images on the start (landing page) section? I am using the image background version. Would really appreciate if you could help me with this one without disturbing other elements. Thanks

TemplateOcean

Hi,

Thanks for purchasing the template.

Unfortunately no built in style available for this feature. You have to manually add this feature or hire someone to add this. :)

Thanks, Mizan

Default-user

Okay not a problem. Also one more thing can I have a dropdown menu on hover?

TemplateOcean

Hi, Sorry. Only bootstrap’s default dropdown available. :( http://getbootstrap.com/components/#nav-dropdowns

Hi! Bought your awesome template not for an app but it works perfectly in all platforms but not in iphone 6 or 6 plus… Can you tell me if i did some mistake in code or similar? This is what i see in all iphone where i tested it and the page try to load about 4 times! http://i19.photobucket.com/albums/b199/azzumail/IMG_4913.png

TemplateOcean

I think you can compress your image sizes via http://tinyjpg.com and http://tinypng.com so the size of the files will be much more smaller. will load faster :)

Default-user

Thank you! I compressed all images and i delete much of these but some test runned on internet tells me that there are too much (icons?) .js and .css to load… Do you have some advice for my situation? http://i19.photobucket.com/albums/b199/azzumail/Schermata%202015-03-05%20alle%2009.10.27.png

TemplateOcean

Actually I keep the files easy for customization. But after necessary customization you need optimize the codes. :) http://browserdiet.com/en/ you can follow their recommendation. :)

Hello , I liked your design ! The Background Video Theme not working on the latest IE-11.

the browser crash right when I try to open the page …I can’t event get an error message.

Please Help.

Thanks

TemplateOcean

Hi,

Sorry for the delay.

I can’t patch it for IE because it’s working fine on IE browsers. For example IE11 on Windows 8.1 http://cl.ly/1M2q0S0R1z1w/download/Rec023.avi I’m still trying to find the reason why it’s crashing for you. The demo version of video-bg also crashing the IE?

Thanks,
Mizan

Default-user

Yes,The demo version also crashing in the same way. It’s just to bad for us… I don’t like IE but the fact is we have alot of users (third place) with windows 7 and IE we can’t lose them…

Please let me know if there is any solution.

Thanks.

TemplateOcean

Hi, Please try following to suggestions.

1. Go to “Internet Options” > Security in IE then uncheck “Enable Protected Mode” (see the screenshot below). Restart IE
http://cl.ly/image/232H3z1m2I0d

2. If above doesn’t work. Please try . Internet Options > Advanced tab and in Security section check “enable 64-bit processes for Enhanced Protected Mode” This will require a restart of your PC, as you can see there.
http://cl.ly/image/0E470l3E073t

If the isssue still there. Please drop me an email to mizan078@gmail.com

Thanks,
Mizan

eferrara Purchased

Hi, I just purchased your template and it looks great! However, when I loaded it up on my phone (Galaxy S3) it didn’t work properly. When I scroll down, the content disappears, and then reappears when i stop scrolling i.e. not smooth. Please help :D

Note: It looks good on the S5 and the Galaxy Note.

TemplateOcean

Hi,

Thanks for purchasing the template.

Sorry for the delay. Please can you tell me the version of your Android? :)

Thanks, Mizan

Default-user
eferrara Purchased

4.4.2-I747 thanks

TemplateOcean

Sorry for the delay. CSS3 animations is not smooth with many android default browser. That’s why animation is disable on mobile by default in the template. :) I used the GPU accelerated CSS3 animation which is smooth in maximum mobile browser. I’m still trying to figure out the issue with S3 default browser.:) You can disable the animation for mobile devices for now for better overall performance. I will turn it on by default when it will be smooth everywhere. Thanks.

JulieFe Purchased

Hi, I love the theme !

However I would like to add controls to the video playing (play the video mute and being able to control sound and play/pause at least) how can I do that ?

Thank you ! Julie

TemplateOcean

Hi,

Thanks for purchasing the template.

Unfortunately this feature is not available at this moment. :(

Thanks,
Mizan

With the MailChimp form, is there a way to make it single opt-in instead of double opt-in?

TemplateOcean

Hi,

Thanks for purchasing the template.

You can select single opt-in option instead of double in mailchimp form setting. http://kb.mailchimp.com/lists/signup-forms/disable-final-welcome-email

Thanks,
Mizan

Default-user

I can’t pick single or double opt-in there. That only gives the option to not send a welcome email.

TemplateOcean

I think there is no single opt-in option in mailchimp settings. The template script only send the email address to the mailchimp. rest of the processing is done by mailchimp. I think you can contact mailchimp support about single opt-in. Thanks. :)

Looks really cool!! Well done… 8-)

I have only one word about this template… WOW !

frlou9 Purchased

Hello! This bootstrap version can be installed on wordpress ? Frlou9

TemplateOcean

Sorry, It’s just HTML template. WordPress version is here http://themeforest.net/item/kane-responsive-and-flexible-wordpress-theme/7669567

Thanks,
Mizan

I recently purchased this template. Love the design and interactivity.

Is it possible to have the site load w/o the preloader? I’d much prefer a fast load if possible.

TemplateOcean

Hi,

Thanks for purchasing the template.

Please remove following code from index.html

<!-- =========================
     PRE LOADER       
============================== -->
<div class="preloader">
  <div class="status"> </div>
</div>

Thanks,
Mizan

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