100 comments found

Hello,

One of my clienst had purchased this theme like 3 months ago, but we have noticed that portfolio images are not clickable in mobile devices.

I see that you have updated the theme, but for us to update the theme is not an option, please do you have any idea how we can solve this issue?

thank you

Wise

PremiumLayers

plz open a support ticket here: http://wpbox.ticksy.com/ to get help from our developer.

Hi Im thinking of purchasing this theme, but I prefer the effect on the project post hover box on the HTML5 Template version as opposed to the wordpress version is that possible?

Also being a very visual theme does it have the necessary features for good SEO

Thanks

PremiumLayers

Hi and thanks for your interest in Kappe. The hover box on HTML 5 was changed for WP version as the animation has some conflict with iPad + Safari combination, with Safari being crashed every tie because of memory leak so we changed it to another animation which doesn’t have issues with Safari. Regarding SEO, we have tried our best to preserve the SEO rules (semantically correct elements, etc..). Other settings can be applied with one of third party SEO plugins.

Default-user

ah cool thanks, Damb Mac’s

PremiumLayers

yep, true! :)

Hello! thank you for this great theme, I love it!

My question: I’m looking for any way to insert more than one image in a portfolio. My home page is the gallery. For each new portfolio, I can only insert a featured image … I watched the albums created in sample content (imported).

Thank you very much in advance! Audrey

PremiumLayers

Hello and thanks for purchasing our work.

plz open a support ticket here: http://wpbox.ticksy.com/ to get help from our developer.

Thanks you so much.

Default-user

Done. Can you tell me how long it takes to have support?

Hello, thank you for this theme, it is superb! I have a question, the left menu is not displayed properly! Unable to change pages! Could you help me? thank you

PremiumLayers

Hi Fanateek and thanks! Could you please open a ticket in our support forum with the same request and include your website link? (additionally, providing WP login details would be of great help). Thanks.

seto18 Purchased

Hi, I wanted to update my Kappe theme so I downloaded the current zip file. I unzipped it an havve a problem locating the kappe.zip. Can you tell me where it may be located? It is not in the root folder nor the kappe folder. Thanks

PremiumLayers

Hi, not sure why that could happen, please email me at levonmanucharian@gmail.com, I’ll send you the Kappe zip right away.

Hi, I have emailed on the gmail a few times on your request and still haven’t received a thorough reply. I do have another concern: The site/demo looks completely different on Firefox than in IE. In firefox, everything is more zoomed in – why is that? Is there a way to make it look exactly the same on all browsers…ie, firefox, chrome, safari?

Hi,

I really like the look of the theme, but I would like to know if it’s possible to use some kind of a page builder with the theme – and if so, will everything work properly after (responsive etc.)?

PremiumLayers

Hi Cvcphoto, sorry for the delay. I believe Visual composer should work however please note that theme has not been tested for full compliance so there might be some customization needed for flawless integration.

Hi! Just one question, before I purchase the theme… Is it possible, that the image on the home page is different, than the image that is shown after clicking on the image on the home page? Thanks, Dina

PremiumLayers

Hi Dina, thanks for your interest in Kappe. You can have multiple images assigned per post and it will show in a lightbox gallery on click however the featured image’s full version will still show on the lightbox as the first image.

Hello, I’m looking to purchase a fullscreen theme. I really like your theme. Can this theme show just one fullscreen image on the home page like this theme here:

http://themeforest.net/item/kose-fullscreen-portfolio-wordpress-theme/8114411?ref=UXbarn
PremiumLayers

Hi and thanks for your interest in Kappe. While you can set a custom background image through theme options, image-only pages are not supported out of the box.

Hi,

Is there another blogtype with the theme or just the one that’s in the demo?

Kind regards, Paul Bakker

PremiumLayers

Hi Paul, it’s the one in the demo, there’s no other layout.

Hi I cant figure out how to make this i info-box you have in the preview of this theme. Top right Corner. Could you please give me a tip?

PremiumLayers

Hi, sure, it should be set in Kappe => Kappe settings => Header info box field. The text on the demo is a regular list with ul li structure.

Default-user

Thank you!

Just 2 more questions. I set up a portfolio site, is it possible to have a text entry that has the same format like an image entry on the portfolio site?

The forwerd and backword button dont work when I klick on an image in my portfolio. it keeps loading the same image. I noticed that its looking for a retina image @x2 which is not on my server. Do I need to install an extra plugin?

Thank you so much for your reply!

PremiumLayers

plz open a support ticket here: http://wpbox.ticksy.com/ to get help from our developer.

hi, is it possible to give the side a style, looking like a frame site (navigation is fixed and only the right site changes)? i prefer a static site with the preloader, when the content is loading. current, every new site loads in a blank page and returns to the site after loading. could you help, solving this problem? thanks a lot!

PremiumLayers

plz open a support ticket here: http://wpbox.ticksy.com/ to get help from our developer.

I´ve got a question about the thumbnails in the portfolio. Is it possible to show them in random mode? I think, it could look interesting and the side always looks different.

PremiumLayers
Please edit the file portfolio_template.php and find this line:
$wp_query = new WP_Query( array( 'post_type' => 'portfolio', 'orderby' => 'menu_order', 'order' => 'ASC', 'post__in' => $portfolio_posts_to_query, 'paged' => $paged, 'showposts' => $items_per_page[0] ) );

Now change it to this:

$wp_query = new WP_Query( array( 'post_type' => 'portfolio', 'orderby' => 'rand', 'post__in' => $portfolio_posts_to_query, 'paged' => $paged, 'showposts' => $items_per_page[0] ) );

Default-user

thanks a lot, that works! :-)

PremiumLayers

You’re welcome! :)

Could you give me a tip, how to change the font at the bottom of the Contact form (name, e-mail, website, message and send now)? I successfully changed the font in the upper part, but the rest was not changed.

Further on, I´d like to put another preloader on the site. How can I handle this?

PremiumLayers

Please open a ticket in our support forum for this and all further questions, so that other buyers could also benefit from the answers. Thanks.

hi i have a bug into IE9 and IE10 can you do something ? http://bebds.be/wordpress

PremiumLayers

hi and thanks for purchasing our work.

plz open a support ticket here : http://wpbox.ticksy.com/

Thanks!

jabage Purchased

Hello!

Can a tile contain a play button from say, soundcloud or any other ‘music’ media provider? Thanks in advance.

PremiumLayers

Hello and thanks for purchasing our work.

plz open a support ticket here: http://wpbox.ticksy.com/ to get help from our developer.

Thanks you so much.

Hi there,

my customer bought your wordpress-theme and i´m trying to get the effect running you guys use on your demo page. http://themeforest.net/item/kappe-creative-full-screen-html5-template/full_screen_preview/6659463 I know that this is the demo for the HTML5 Version but i was wondering if the page structure you guys used on http://premiumlayers.com/demos/kappe/single-project.html is also possible with the wordpress layout.
PremiumLayers

Hi, that’s a sidebar with 6 columns width. You can set the portfolio single projects that way. Please go to Kappe => Sidebars section in your admin panel, create a new sidebar for portfolio single page and save the changes. Then assign it to “Portfolio Single Page Sidebar” by choosing from the dropdown. Also make sure that “Sidebar size” is set to One half (it’s in the same section, sidebar size block).

Hello there, We are thinking about purchasing your theme and wanted to know if we can see a few sites that were built with it?

Thank you :)

PremiumLayers

hi Olipman and thanks for showing interest in our work.

Yes, there are many of examples i can show you just leave your e-mail here so i can send them to you directly instead of sharing them here publicly.

Thanks :)

Default-user

Thank you for the quick response :) My email address is lipmanwebmarketing@gmail.com

PremiumLayers

email sent :)

dgphotos Purchased

Hi, I have been using the Kappe theme for several months now. I dont see an update available but I cant seem to change the settings in my Kappe theme from the defaults. Every time I attempt to change and save, the save button takes me to a preview of my website without saving the changes I made…Is there a resolution to this issue?

PremiumLayers

Hi dgphotos, we have an update released actually as the theme admin panel had some incompatibility issues with Wordpress 4.0 version. All you need to fix the issue is to redownload the theme from your themeforest account and reupload.

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