112 comments found

AgencyX Purchased

I purchased the theme but can’t get any content to show up on the home page. I’ve sent emails and commented on the forum but haven’t heard back. The URL is theawwsome.com what do I have to do to figure this out??

PremiumLayers

Hi, we’re on vacation currently with very limited internet access, please bear with us, will get back to you shortly.

hi there!

I just purchased the theme and I love it thus far. However, I can’t seem to get the testimonials on my page. On the demo – theres a testimonial rotator. Could someone please advise? Thanks

PremiumLayers
Hi and thanks for the purchase. In the demo, We have used the testimonial shortcode and inserted it into a regular text widget. Here’s the markup for your reference:
[testimonialgroup][testimonial title="John Smith" position="Web Developer" photo="http://premiumlayers.com/demos/grafika/upload/avatar2.jpg"]Sollicitudin lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit. Nam nec tellus a odio tincidunt.[/testimonial][testimonial title="George Doe" position="CEO of Lorem" photo="http://premiumlayers.com/demos/grafika/upload/avatar2.jpg"]Sollicitudin lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi [/testimonial][/testimonialgroup]

Hi!

Whan I use my site with my phone, I need to tap twice on all menu items for them to work. Is there a way to fix this?

Url: www.testsentralen.no/dagfrogner

PremiumLayers

Hello and thanks for purchasing our work.

could you please open a support ticket in our forum http://wpbox.ticksy.com/ so u can get help from our developer

Hi, How do I control which categories are shown in the filter under the menu bar? Love the theme buy the way, thank you for your great work.

g!

PremiumLayers

Hi and thanks for the purchase. These are portfolio categories, you can choose which ones to show by editing your portfolio page and selecting the categories you’d like to display.

Hi, at first thanks for your job, it’s a very cool template. Just a question, in the portfolio Item, how can I create a gallery like the example item called “Cool App Design 2”?? I don’t understand how can I do this.

Thanks a lot, Alessia

PremiumLayers

Hello and thanks for purchasing our work.

could you please open a support ticket in our forum http://wpbox.ticksy.com/ so u can get help from our developer

Hi, congratulations for the beautiful theme. It’s possible to use a video in home page?

Best regards, Bruno

PremiumLayers

Nope, only static image background image is supported. For video a corresponding third party plugin integration would be needed.

Default-user

Right. Thank you and best regards. Your theme is very nice :)

PremiumLayers

Thank you! :)

Couple of questions…

I purchased the theme, love it! But, have three questions….

One – on my actual blog posts page, my feature image is tiny. I have tried many settings to change this, but I would like them how they are on your demo….

Two – I cannot for the life of me figure out how to put the Info widget in…or even where it is?!

Three – Is there anyway to remove the image hover from the portfolio and have the images be clickable without the hover?

PremiumLayers
Hi, thanks for the purchase! Let’s go through all questions:
  1. The blog images are set to 294 pixels width and the height is not limited for the thumbnails. So it depends on the image size you have used, I would be able to send more precise instructions if I had your website link. Even better would be opening a private ticket in our support forum at http://wpbox.ticksy.com and providing your WP login details so I could adjust it in place.
  2. It’s the Kappe => Header section’s “Header Info Box” field in your admin panel. Here’s the markup from the demo for your reference: ul> <li><i class="fa fa-phone"></i>9930 1234 5679</li> <li><i class="fa fa-envelope"></i><a href="#">contact@domain.com</a></li> <li><i class="fa fa-home"></i>street address example</li> </ul>
  3. No, it would require quite few modifications to be made to the code which is out of regular support scope.

Hope this helps.
Default-user

Thanks for the response. Sorry, I totally meant to put my link in the comment about the blog images…

www.gfphoto.co.uk

My image size for the feature image is quite large 850 pixels I believe, but they are showing up very small and not at all like on the demo. I don’t want them huge there, but I don’t like the way it looks right now.

PremiumLayers

Hi, as mentioned previously, the image sizes are set to a limited value. Also the post width is set to 20%. To override it, you can add this in Kappe => Styling section’s Global CSS field: .project-post {width:N%} (replace N with the number preferred). Should you have any other questions, please consider opening a ticket in our support forum, we answer technical questions in forum so that other buyers can benefit from the answers too and won’t provide any further answers here as the comment section is used for pre-purchase and likewise questions.

Hello, i have questions: Can i give border for each photo at the portofolio? Please tell me the way. Can i add footer text at the bottom of the page? Thanks.

PremiumLayers

Hi, please open a ticket in our support forum at http://wpbpox.ticksy.com and provide your website link, I’ll check and send instructions accordingly.

Pe_ah Purchased

Hello. Love the theme. Having a couple of issues.

The portfolio home page, the quality of the images is fuzzy on a 27” iMac screen (not retina) – 2560×1440. What seems to be happening is these images are scaled beyond their intended pixel dimensions (405×311) so that the 4 columns still occupy the full width of the browser window. Increasing image resolution/pixel dimensions has no effect. Is there a way to constraint the size? (Do note that once clicked on the magnifying glass icon the image appears sharp and of the size I’ve uploaded).

Second minor question, once an email is sent from the contact info screen there’s a message that appears “Thank you for your email” in a green box. Where can I find how to change the styling of the green box? Just need to change the colour.

PremiumLayers

Thank you very much! :) Sure, there’s an easy way not to show the images. Please add this code in the same Global CSS field:

.client-test img {display:none} .client-test h3, #sidebar .client-test h3{margin-left:0}

Default-user
Pe_ah Purchased

Perfect! Again, thank you very much!

PremiumLayers

You’re welcome!

Thank you for this great theme, I am facing a problem in the portfolio page before when i place the mouser over any item of my portfolio the category of the portfolio will appear in the background: https://s3.amazonaws.com/fvd-data/notes/342352/1431001295-7Vfdgf/screen.png

I am not sure if this happened after WordPress update or I accidentally changed something in the settings, so please tell me how to fix that?

Default-user

I have followed your instruction and opened a ticket 3 days ago… but still haven’t got a reply maybe be because there was a weekend but I would really appreciate it if you can have a look on my ticket today.Thank you so much

Default-user

my Ticket #431318

PremiumLayers

Answer sent!

Hi there, I want my home page to look like your live preview with the square grid that when rolled over and clicked pops out a bigger version of the image. How do I make this happen – are they just simply posts or is it something to do with a portfolio? www.aaroneastgate.com

PremiumLayers

Hi, it’s the Portfolio posts, please make sure to check the basic setup video guide and the “Portfolio” section of the documentation for an in-depth illustrated guide.

How do I get my about page to look like the demo? Is there a shortcode? Also, I cannot create a price list table.

PremiumLayers

Hi Aaaron, could you please open a private ticket in our support forum and provide your WP login details so the theme developer could enter and assist with it? Thanks.

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