355 comments found

Hello!

I love the template, i have some years with it and it’s great. Now, I need to put the option of uploading files in the contact section, so i wonder if there’s a chance that you could help me with this, of course i would like to reward your work, so if i have to make a payment of something, please let me know. Any help or information will be appreciated.

TrueThemes_Team

Hi there

Thank you very much for your great feedback and support.

Unfortunately we are not available for hire or to provide custom work at this time.
Please visit Envato Studio https://studio.envato.com/ where you can hire a programmer to assist you in this customization.
Or you may just prefer to integrate a different Contact Form script that includes an upload feature.

Hope this helps :)

Cheers

Default-user

Thanks a lot!

Hi,

My group bought this template. I have a question. How can I remove the logo on the bar that appears after I scroll down? My logo is huge, and I do not what to show that to prevent blocking the content.

Thank you!

TrueThemes_Team

Hi there

We’ll be happy to provide assistance.

All Theme support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

Em I wrong or something but seems to me that Pricing Tables are not responsive? When i shrink browser window on demo site, Pricing Tables are not resizing. Can you please confirm that tables are responsive? Thank you.

TrueThemes_Team

Hi there

Indeed the Pricing Tables can be made fully responsive with a simple adjustment to the CSS code .
Our Support Team will be happy to provide you with that code adjustment.

Please let us know if you have any other questions.

Cheers :)

What’s the difference between this and the $58 Karma. I would like to sell a few products but mostly highlight the services we offer.Which one is best for me?

Thanks Adam

TrueThemes_Team

Hello there Adam

Thank you so much for your interest in Karma.

This one is a HTML Template. You must edit all the files/code manually to build your site.
The $58 Karma is the WordPress version of Karma. You must have WordPress installed to use Karma WordPress Theme.

Choosing the best one really just depends on your knowledge of HTML or WordPress, which one best fits your needs, your website requirements, etc.

Here’s a really great Article with the details on both HTML and WordPress which may help you decide: https://support.truethemes.net/?knowledgebase=which-do-i-choose-wordpress-theme-or-html-theme

Cheers

Gorgeous professional UI and insightful selection of pages and features! I had it in my cart but am removing it for now due to the repeated comments about the lack of “responsive” quality of the interface and problems with iPhone menus etc. I would love to add this to my template collection as a responsive layout as it is much needed and I have trouble developing Bootstrap and responsive pages myself. I have a project that would benefit from this wonderful UI but it HAS to be totally responsive. Where are you at in regard to solving the responsive issues of the pages, price list, menus, etc. with your version 4.0?

TrueThemes_Team

Hello there

Thank you for your interest in the Karma Template and for your great feedback.

We’re not quite sure what issues/comments you are referring to. The Karma Template v4.0, released several months ago, received a major overhaul. It is fully Responsive, including the Menu and all its features. Please feel free to visit the Template’s Demo site on a Mobile device and test it to view its beautiful Responsive behavior. Indeed the only known “issue” is the Pricing Tables which can be made Responsive with a small change to the CSS which we’ll be happy to help with.

Have a fantastic day.

Cheers

It looks like the Price Table is not responsive. Is there a way to make it responsive?

TrueThemes_Team

Hello

Sure thing… We’ll be happy to provide assistance. As noted, all support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

Hey TrueThemes! Visiting to make my second purchase of Karma for a second client :) Noticed that your product detail still lists LAYOUT: FIXED

That may be causing some confusion and maybe missing some sales for you. I have a client on the older fixed version – 1+ year ago and another now that will be using Karma 4.0 responsive.

Can’t say enough about the brilliant logo/menu layout options – all adjust beautifully in our device/browser tests.

Thanx for the tremendous ongoing development of an amazing template.

TrueThemes_Team

Wow, thank you so much for the amazing feedback and support.

This means a lot to us!

You absolutely rock! :)

Jafto Purchased

Love your support. Big time kudos.

Finally got around to updating to latest version which I might add corrected all the issues I was having with IE – thank you very much – and noticed flex slider not transitioning. Jumped to your knowledge base, found the detailed .js and line number and updated my script. Everything was correct and got a good laugh seeing that the default transition setting was at 8000000 cycles.

Thanks again – DaveK

TrueThemes_Team

Hi there DaveK

Thank you so much for the amazing feedback.

You rock! :)

LeicaDX Purchased

Hi there,

First of all I have to say THANK YOU for such a nice work.

Could you let me know how to change the “Modern Image Frame” sizes please. I would like to change the frame size including the shadow on template-right-nav.html from 703×201 to 703×350.

Your kind help is highly appreciated.

TrueThemes_Team

Hello

Thank YOU very much :)

We’ll be happy to provide assistance.

All Theme support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

Hello! I need to change the sub-menu size. How do I.?

TrueThemes_Team

Hello

We’ll be happy to provide assistance.

All support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

happydis Purchased

Hello… Awesome Template… i have a question…

I create a English and Spanish Version of my site…

In Spanish version i translate all the info… i need to translate “MAIN MENU” Label to MENU PRINCIPAL and i dont find it… can you please help me… ( http://www.telematic-city.com/sitio/images/s1.jpg )

Thanks… i send you a print screen of where i have this problem

Sorry for my bad english…

I was debating updating an older site with the current version of this theme, mostly because it seems to be more responsive than the original. However, I downloaded the files, unzipped them and opened them in dreamweaver. Immediately, scrolling down the page, I see the code error warnings.

I copied and manually pasted the code for index.html into the checker at validator.w3.org/check and it flagged more or less the same things:

Rather than paste the whole thing verbatim, here are the lines flagged:

Error Line 524, Column 27: End tag div seen, but there were open elements. Error Line 500, Column 84: Unclosed element form. Error Line 525, Column 28: Stray end tag form. Error Line 531, Column 12: End tag div seen, but there were open elements. Error Line 410, Column 48: Unclosed element footer. Error Line 559, Column 9: Stray end tag footer. Error Line 563, Column 6: Stray end tag div.

When working in something like notepad++ these probably don’t show, but they’re a pain in the butt in dreamweaver. Why is this showing so many errors? And it’s not the program….with the validator finding the same errors!

I was looking at the 2-column portfolio page and noticed that at mobile sizes the display crops some of the text and also part of each image. I have taken a screenshot which you can see here:

https://www.dropbox.com/s/4qsa1eb0fuqv309/themes.truethemes.net_2015-04-11_11-25-28.jpg?dl=0

The same fault occurs with the other portfolio pages too.

Is there a fix for this? (I’d prefer the text and image to show properly!)

Default-user
brian7454 Purchased

Why no response to reporting of theme defects which are present even in the demo?

brian7454 Purchased

I asked a question about basic coding errors that are flagged by both dreamweaver and w3.org and I’m still waiting for an answer.

I appreciate that some mild abuses of syntax are quite commn but the errors flagged are basic html errors, and they cause knock-on problems when customising the html later – you had similar errors in the last version of this template which were linked to your divider lines and when these were deleted it caused errors elsewhere on the page.

While waiting for a reply, I tested your demo on the validator. It shows different errors, depending on which page is tested, but the test of the default index page can be found here:

http://validator.w3.org/check?uri=http%3A%2F%2Fthemes.truethemes.net%2FKarma-HTML%2Findex.html&charset=%28detect+automatically%29&doctype=Inline&group=0

Just to confirm it’s not my imagination… I assume that as I’m flagging verifiable faults, someone will actually reply to this and rectify the errors?

TrueThemes_Team

Hello

We’ll be happy to provide assistance.

As noted, all support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

hello. I don’t know what you tell people who have already got this template but I had a look at the validator too and all the pages I checked had errors in the html. I looked at about 7-8 pages in total.

Also, I tried playing with the structure with firebug, but editing or deleting some of the divs causes the page to break (the footer seems to break usually).

Are the download files are diferent to the demo files, because I don’t want to buy something that has errors before I start messing about with it!

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