307 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

You’ve been very supportive-I think this is my last question! I edited contact-form/config.php with my email, but didn’t receive anything when I submittted a test from my website-any ideas? Also, how do I set up the “Join our crew”/”Subscribe” option in the footers? THANK YOU!

TrueThemes

Hi There,

We’re very happy to provide assistance:

1. Kindly use the links below to submit a Ticket on our secure HelpDesk providing the website details so we can gladly check out config.php and try to determine why not working on your website.

2. The subscribe form in the footer is essentially just an HTML shell that we provide for easy porting of a mailing list service of your choice. It can also be set up as a contact form instead. You could sign up for a service such as MailChimp and port over their HTML code into the footer, or here is an article from our HelpDesk outlining details for using Karma’s in-built form script to create a custom form in the footer: https://support.truethemes.net/?knowledgebase=karma-html-add-multiple-contact-forms-custom-footer-form-etc

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
new4you Purchased

Hi, I just tried to signup to your support forum/website, but got the following error when I tried just now:

“The Item Purchase Code you’ve entered is already registered by another user. Please re-enter.”

Can you please resolve this for me, or advise of an email address that I can send further details to you in order to verify my purchase.

Thanks!

TrueThemes

Sure thing. We’re very glad to look into this and get your support account up and running right away.

Kindly shoot us an email with the item purchase code along with the desired username/email address:

email us at: info@truethemes.net

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Your “full width” template looks like its really just to the width of .container. Is there a page where .container goes to the full size of the device?

TrueThemes

Thank you so much for your interest in the Karma template :)

There is currently only the full-width template which spans the width of the container and not the browser window.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello there. I am considering to buy this Karma theme. My question is… if I buy this particular theme. Can your support team guide me step-by-step on how to install and run the theme properly on my localhost computer?

Thanks.

Default-user

Second question will be… if I bought this Karma theme, can I do my development on localhost first, and decide to license it to a particular domain at a later time?

TrueThemes

Yes, absolutely.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Please help me remove the cub3r logo from the 3d slider!

Thanks

TrueThemes

Sure thing my friend. We’re looking into the solution and we’ll respond back as soon as we have more details.

Thank you :)

  • Has been a member for 0-1 years

I have a question, if this template is compatible with newest version of WordPress? Thank you for your response.

TrueThemes

Hi There,

Yes Karma is compatible with the latest version of Wordpress.

This however is the HTML/CSS version of the Karma template. For Wordpress version kindly visit this link: http://themeforest.net/item/karma-responsive-wordpress-theme/168737

Thanks so much :)

Default-user

Thank you very much for your quick reply

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
medical1 Purchased

Hi I am still having problems with this website on iphone and ipad. The menu is still jumbled is there a fix for this:

I have attached a photo in the other forum.

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