332 comments found

Please can you help me, look at sportwagen-nowa.de an test the contact form, it doesnt work thank you so much. if you can, please answer in german ;-)

TrueThemes

Hi There,

We’re happy to look into this for you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Hi, I need RTL version of this template. I am going to use it for another domain (arabic version) of our current domain. should I purchase again ?

Please let me know. Thanks.

TrueThemes

Hi my friend,

We unfortunately do not currently have an RTL version of this website template.

As per the template licensing, if you’ll be using this template for an additional domain you’ll simply need to purchase an additional license for each new website you create.

Please just let us know if there’s anything else we can do to help.

Cheers :)

cant seem to load this theme, i keep getting style.css style sheet is missing whats next ? HELP !!!!!

TrueThemes

Hi There,

This product is not a Wordpress Theme is is an HTML +CSS Website Template.

If you wish to install this within WordPress you need to purchase the WordPress Theme Version of this product: http://themeforest.net/item/karma-clean-and-modern-wordpress-theme/168737

Please let us know if there’s anything else we can do to help.

Cheers :)

court Purchased

I have a support question in through your help desk, but wanted to know if anyone has been able to add a larger hover/current page “sprite.png” to two-lined page titles on the Left Nav sub nav? I need help to fix this as my deadline is Monday. Eek!

yea somebody mentioned this above, but the Contact form does not work out of the box. after filling in form, and entering the captcha, it just says ‘please wait’ and doesn’t submit the form. need assistance to fix this.

TrueThemes

Hi There,

The form is working nicely for us so this could perhaps be a server-related issue.

We are very happy to have a closer look behind the scenes of your website and help to resolve the issue.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

I just finished my Karma-based website, and really like the way it looks. I have considerable C and C++ experience, but am a complete newbie at web development, and had never written or edited HTML , CSS, javascript, or PHP before. But with the help of a beginner-level book on XHTML and CSS , I was able to get a professional-looking website up and running in an amazingly short time. It’ll go public as soon as my business partner finds all my typos…

Themeforest’s customer support is AWESOME ! I wanted to add reCAPTCHA to the contacts page, and doing it was beyond my skill level so I entered a support ticket. Within just a few hours, they not only answered my questions, but sent me a new PHP Karma-theme contacts template with reCAPTCHA. All I had to do was enter my reCAPTCHA keys and edit my email address, and it just worked. It don’t get no better…

TrueThemes

Awesome mate! So glad that you’ve enjoyed working with us. Good luck with your new website!

Cheers! :)

flydunn Purchased

I made the same mistake semperfimma did and purchased the website one when I meant to purchase the wordpress theme.

Is there anyway I can get a refund for it or am I SOL since I already have the files, thanks

My emails AndrewDunn@flydunn.com

TrueThemes

Yes sure thing my friend.

Please follow these instructions outlined in our KnowledgeBase for issuing a refund:

https://support.truethemes.net/?knowledgebase=how-to-exchange-an-html-theme-for-the-wordpress-version

Cheers :)

Do you offer for sale a sign-in form to match this template? Thank you.

TrueThemes

Hi my friend. We offer styled form elements built into the theme however do not have a separate sign-in form template.

Please let us know if there’s anything we can do to help.

Cheers :)

hi my problem is , I could not play the 3d jquery slider. Should I have to do something for it?

TrueThemes

Hi There,

We’re happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Hi, I’m interested in buying this Karma Website theme.This is an awesome theme . Im a C# programmer, but poor in css and html design. Basically I’m going to develop a web site using C# and would like to integrate the css, jquery plugins used in this theme to get a nice look and feel . How efficiently this would integrate with ASP .Net website and is there a success story integrating the CSS theme with ASP .Net website. How does your extended support help me if there are any issues?

TrueThemes

Hi my friend,

Thanks so much for your interest in Karma.

We don’t have much experience developing on C# / ASP as we are PHP guys, however we can say that the Karma website template is a very solid framework that should work nicely for your needs. If you have experience working with HTML files and converting them into C#/ASP then you will have no issues at all with this theme.

As per our extended support, we are here to help you with any questions you may run into regarding the theme. Please understand that we do not offer customization work so we won’t be able to do any C#/ASP coding for you.

I hope this is helpful for you my friend. Please feel free to give us a shout with any further questions.

Cheers :)

WMT2012 Purchased

We purchased the HTML version of this site and now want to relaunch our blog. Looking at the file it includes a blog template, but this doesn’t appear to be as dynamic as the wordpress version, plus everything has to be manually configured.

Do you offer some sort of discount on the wordpress version to those that have already purchased the HTML ?

Also, if I’m using static on the site, but wordpress on the blog, will everything work the same way, ie. setting up my nav, etc… I want the same header and footer.

Thanks in advance.

TrueThemes

Hi There,

Yes you are correct. The Wordpress platform is much more dynamic than regular HTML /CSS websites.

We unfortunately are unable to offer any product discounts as we are not in control of the pricing / selling of our products. All financial transactions are handled via the ThemeForest marketplace and we are under contract to not sell the products outside of this marketplace. Very sorry my friend.

As per having an HTML version of your site and then only a Wordpress version for the blog, this is indeed possible. The only thing you’ll need to be mindful of is that you will need to separately maintain the HTML website and the Wordpress website. (for example: if you make a change in the navigation on the Wordpress website this change will not be automatically ported over to the HTML version so you’ll simply need to make this same change to your HTML version).

Please let us know if there’s anything else we can do to help.

Cheers :)

Dear Themeforest, I’m trying to set a teal grey color for a html input tag and could not acheive it with the following css <input class=”ka_button large_grey large_tealgrey” type=”submit” name=”contact” value=”Submit” /> Basically,I want the buttons to look nicer. I tried setting medium, small button class, still the buttons did not look nice. I would appreciate if you can help me in this regard at the earliest.

Thanks Siva

TrueThemes

Hey Siva,

We can indeed look into this further for you.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

Toritaka Purchased

Hello. I have a problem. I converted the. html to. php to use menu as included not no repeat 200 times, but the problem persist both versions, html and php, this: As you can see on the first link (below), upon entering the page the letter’s size are small, i need press crlt + f5 to reload (not only f5) to see the letters in normal size, this for each page html or php on my website. This problem only with IE (ie9), with chrome, firefox and safari is perfect. I tried on another server and is the same problem. In your example of karma online (themes.truethemes.net) also same problem for me, on two different pc. But in my test server is correct (apache). I think google fonts can it be? Does my specific IE9 ? Don’t know Any idea?

small image link (bad) http://www.toritaka.net/public/karma-small.jpg normal image link (correct) http://www.toritaka.net/public/karma-normal.jpg comparative animated gif link http://www.toritaka.net/public/karma-2sizes-gif.gif

PD: sorry for my bad english

TrueThemes

Hi There,

We’re happy to look into this further for you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

tobybrez Purchased

True Themes is the absolute BEST ! I needed assistance with a CU3ER issue and it was a tricky one. These guys stuck with it and resolved my issue in just a couple of days. Excellent service! Very professional theme and company. Buy this theme, you won’t be disappointed.

TrueThemes

Thank you so much for the kind words my friend. It’s a pleasure serving you.

Cheers :)

rfollett Purchased

I have purchased your template. I have a question regarding cu3er. I dont want to work with Flash due to iPad limits. I see cu3er now supply JS to do same thing, will your template work with new JS code?

Fleedy Purchased

One of the best works! Thank you! I love it! Fleedy

TrueThemes

Thanks so much Fleedy! You rock!

Cheers :)

Hi

Just want to say what a great them, it’s exactly what I am looking for but I need a “quick contact” from in the footer and a “reCAPTCHA”.

I see support question for “reCAPTCHA”, so I know that can be done but would there by any chance of a “quick contact” form before I go ahead and purchase?

Thanks.

TrueThemes

Hi my friend,

Unfortunately we do not currently offer a reCAPTCHA quick contact form.

You might be interested in checking out CodeCanyon to see if there is an available code set that you can add you your website: http://codecanyon.net

Please feel free to give us a shout with any further questions.

Cheers :)

Hi

I think we have got our wires crossed, I just need a “quick contact” on all the pages.

If you don’t have it in your library, would it be possible to get some help to implement this/

Thanks.

TrueThemes

Hi There my friend,

In terms of quick contact are you simply referring to a contact form located within the footer of each page? If so, this is indeed possible with Karma’s default files.

You will simply use the code from one of the contact page templates and place it into your footer. ( http://themes.truethemes.net/Karma-HTML/template-contact-iphone.html )

Please just let us know if there’s anything else we can do to help.

Cheers :)

Hi

Yes, that’s exactly what I want.

I will purchase and let you know if I have any issues.

Thanks.

Hello, I would like to know if the template is 100% compatible with WordPress 3.3.1.

Thank you.

TrueThemes

Hi There,

Thank you so much for your interest in Karma.

This version of Karma is the HTMl+CSS Web Template and is not the Wordpress theme.

The Wordpress version of Karma is fully compatible with Wordpress 3.4.1+ and can be viewed here:

http://themeforest.net/item/karma-clean-and-modern-wordpress-theme/168737

Cheers my friend :)

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