An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, TrueThemes, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from TrueThemes:

In many ways you could say that our main product is outstanding theme support. It’s what we work on the hardest. 90% of our staff is in some way dedicated to this process.

Purchase this Premium Theme with confidence in knowing that you will be fully backed by a dedicated team of amazingly friendly website professionals.

Need help with a product? Let us help you:


Go to item support

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.