3673 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, Great theme! Im looking at purchasing this theme for my client. He is a real estate developer. We wants to showcase his properties. I like your 4 column gallery. Will I be able to add descriptions under each image in a 4 column gallery? Also, when you click on a image in the 4 column gallery can it link to a page with more description and photo gallery of the property? I will really need these options available and Im hoping your theme can do this. Looking forward to hearing back from you. Thank you very much! Once again, great theme!

Evan

TrueThemes

Hi Evan,

Thanks so much for your interest in the Karma theme.

The 4-Column Gallery can include text and links below each item. Gallery items do not have a description-page however any page template in the theme can be used for this purpose. (ie a “left sidebar” page can be used for a description, and the gallery item can link to this page)

Hope this information is helpful. Please let us know if anything else we can do to assist.

Thank you :)

Default-user

So just to clarify, An image with a description in a 4-Column Gallery CAN link to a “page” that I create with all the property details?

Default-user

Thanks for getting back to me!!

TrueThemes

Hi There,

Yes the description under the gallery items can include links to any other page on the website.

Thank you :)

Default-user

So only the description under the gallery item can link but not the image? Ill need the image to be able to link to that page as well…

TrueThemes

Nope. The Image can also be linked to a page :)

When adding a new Gallery Item you will see a field labeled “Link to a Page”.....upon entering a URL into this field will disable the lightbox and link the image to custom URL.

Hope this helps.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Greetings,

I am on 4.0 and am attempting to create pages. When I create a page called “Custom Boats”, I want the page to be the child of Parent page “New Boats”, but sometimes when I create a new page it doesn’t show all of the preexisting pages from the Parent drop down in the page attributes section.

I’d appreciate any help. Thanks.

TrueThemes

Hi There, we’re very happy to help.

We’ll need to take a closer peak behind the scenes of your website to better determine the issue and provide a solution.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Has been a member for 0-1 years

Hey TrueThemes,

Cool theme you have here. One pre-purchase question. Is it possible for me to use the images (eg: guy1, hill1, tree, apple etc) provided in the preset revolution slider templates.

Thanks, Albert

TrueThemes

Hey Albert,

Thanks so much for your kind words my friend!

Yes the Revolution Slider displayed on the demo site was created using the included “example zips” that come packaged with the Revolution Slider.

The exact slider on demo site is included with the theme.

Thank you :)

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
sajoch Purchased

Hi, How can you set up the Blog Roll to show the entire article as opposed to excerpts? There is the option there but it doesn’t work!

TrueThemes

Hi There,

We’re very happy to provide assistance. All of our Product Support is conducted via the TrueThemes HelpDesk.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Good Day -

I am having a difficult time finding the CSS code to change the font and color in the Utility Bar – The part that I’d like to change is the Page title. Please advise on the easiest way to update this.

Thank you! Erik

TrueThemes

Hi Erik,

We’re very happy to provide assistance. All of our Product Support is conducted via the TrueThemes HelpDesk.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
sajoch Purchased
You asked that I go to https://support.truethemes.net and submit query.

When I submit the Purchase code, the message I get is that the account is registered under another user. But I forgot the email and password under which I registered… How can I get in?

TrueThemes

Sure thing my friend.

Simply click the “Forgot your Password?” link below the login form, or directly click the link below: https://support.truethemes.net/wp-login.php?action=lostpassword&redirect_to=https://support.truethemes.net

Thank you :)

Default-user
sajoch Purchased

As I said above, I do not recall which email I registered with as none of the emails I entered is in your system…

TrueThemes

Apologies for that.

Kindly send us an email at info@truethemes.net and we’ll gladly set you up with a new account.

Thank you :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

how do you make the content area of a page have a background image? I got the bg to have one in boxed layout, got the header and footer too but just cannot figure out how to get a bg image for the content area. I found out how to make it a solid color but thats it. I did check the forums and support site before asking here but found nothing. Thanks

TrueThemes

Hi There,

We’re very happy to assist you with this my friend.

Please kindly submit a Ticket on our secure HelpDesk so that our dedicated support staff can gladly provide assistance.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 1 and 9 items
  • Greece
  • Has been a member for 0-1 years
tesseram Purchased

Hi guys, I would like to use this theme to make a website with three menus, two horizontal and one vertical on the left. Would it be feasible to use your left nav page as a home page in order to achieve this? The left vertical menu will have to be visible in all the inside pages and posts of the website. Thanks!

TrueThemes

Hi There,

Yes the left-nav page template can work nicely for a homepage.

Making this left-nav visible on all inside pages will require that the left-nav page template also be used on every page on the website.

The blog and blog-post pages will not have the left-nav by default. Adding this will require PHP knowledge to build custom blog page templates.

Hope these details are helpful :)

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Good morning,

I am experiencing a few issues with the way my site is rendering. In the blue-colored portion of the upper area of the landing page (above and around the slider box) there are splotches of pixelated lighter color and not a smooth gradient of blue shading up the box. This is actually happening on all of my pages and not just home.

There are also some strange gray shaded ‘effects’ underneath every picture box, the slider box and any separator line that I’ve never seen before.

Additionally, any time I’ve used a punctuation mark or special character in a word or any of my content, it’s displaying many special characters and not solely the one I’m using in that content.

Can you help? Very off-putting to see this in my site.

My url is http://htcstech.com if you’d like to take a look.

Thank you.

TrueThemes

Sure thing my friend.

Please submit a Ticket on our HelpDesk so that we may replicate these items and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Pages of Store and Product does not present Sidebar. I’ve tested all the options but are not the same as the demo of the theme. What can be happening? I’ve tested with page templates with all available options and enter information in widgets to Woo but nothing.

TrueThemes

Hi There,

We’re very happy to assist you with this.

We just need to take a closer peak behind the scenes of your website to better determine the issue and provide a solution.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
camrak Purchased

Hi. Quick question. How to setup portfolio section to have image groups hierarchy:

In simple words – we can see images in the grid layout but every image in the grid portfolio grid lead us not in to it bigger version but in to separate sub gallery wit group of images for particular project.

TrueThemes

Sure thing my friend we’re very happy to help.

Please kindly submit this question as a Ticket on our secure HelpDesk so that our support team can gladly provide the details.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

guys with the lightbox2 i use on my site works great however I cant put discripition for each image only for the first one, is there anyway i can do this in this lightbox? thanks.

TrueThemes

Hi There,

We’re happy to provide assistance.

We just need to take a closer peak behind the scenes of your website to better determine the issue and try to provide a solution.

Please submit a Ticket on our HelpDesk so that we may replicate any issue(s) and provide the best solution. Please include details of the error(s) along with temporary login details to the website.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
RyanDLC Purchased

Hi TrueThemes,

I’m currently looking to upgrade my hosting from a generic plan with GoDaddy to a managed WordPress solution from a company like WP Engine or Pagely. Most of these hosts cache their sites and serve them over a CDN.

I’m not an expert on those topics, so I wanted to double-check that Karma will run smoothly and the caching won’t present any issues with the theme or bundled plugins. Although I expect more great experiences with Karma , I know that sometimes caching can cause headaches. I want to be sure that out of the box karma will be ready to excel on a managed host that utilizes caching and other WordPress perks.

Are there any particular hosts you would recommend or suggestions for consideration when weighing my options for a managed WordPress host?

Thanks, TrueThemes! I’m looking forward to using Karma when I get setup on my new host.

Best,

Ryan

by
by
by
by
by
by