3955 comments found

do you intend to add any page builder / visual composer ?

its too difficult to manage in shortcodes

TrueThemes_Team

Hello

The Theme’s Shortcodes are extremely straight-forward and super easy and simply to use.
A Page Builder is in our plans for a future update to the Theme

Cheer

Hi!

I have a little problem with the shortcodes; when I’m trying to insert some, it just don’t work at all. I click on the little green + sign and choose from the list the shortcode I want to insert but nothing happens. I know it worked before as I put some in other pages. I don’t remember changing anything in the setting that might have disable the shortcodes.

Thanks

TrueThemes_Team

Hello

We’ll be happy to provide assistance.

As noted, all Theme support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

j1980mac Purchased

Hi,

After updating to the latest version of Karma, I’m worried that it’s not going to pass Google’s mobile friendly status. How can I get it to pass? Shouldn’t your responsive viewports in the updates cover this? :)

https://www.google.com/webmasters/tools/mobile-friendly/?utm_source=psi&utm_medium=referral&utm_campaign=uxresults&url=http%3A%2F%2Fpestcontrolspringfieldmo.com%2F

I’m appreciate it if you could take a look. Seems like it could be a setting..

Thanks, Josh

TrueThemes_Team

Hello

Once again, all Theme support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you

TrueThemes HelpDesk:

Default-user
j1980mac Purchased

Figured it out already, thanks!

Hi there,

Are social icons linking to a Vimeo and Soundcloud accounts also included ?

Thank you.

TrueThemes_Team

Hi there

Thank you so much for your interest in Karma Theme.

Vimeo and Soundcloud are not included by default, however we have a Tutorial that gives detailed instructions on how to add additional custom Social Networks (Icons).

Cheers :)

Hello!

Thank you for a very nice theme!! I have just one question. Is it possible to when showing all the posts in a category, have it show with the masonry layout option? Now it’s with the right sidebar option. For example: www.domain.com/category/name would be nice to show with the masonry layout.

Thank you in advance for your help.

Default-user

I actually also have another question that I can’t find the answer to in the previous posts. When you have submenus in the top toolbar menu, the submenu items are not shown on the side as in the main menu, but under the first level items, which makes it very hard to use if you have many items in it. The menu and submenu overlaps and the underlying items becomes unusable. Is there a fix to this problem?

TrueThemes_Team

Hello

We’ll be happy to provide assistance.

All Theme support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

Hi,

Overall I really like the theme!

Just wondering what is the best size for the title bar image? I want it as one image shown in the width, not tiled. However I have tried a lot of different sizes and I get get the width however the problem is the height. If I make it too high it then tiles the image in the width but if I get the width correct then the height seems to be too shallow and ‘splits’ in different monitors.

Can you please advise of the optimal image size?

Thanks :)

TrueThemes_Team

Hello

We’ll be happy to provide assistance.

All Theme support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

can you tell me why you dont send me an answer yet?? i made ticket as you said but the same….. please answer my questions on the ticket i sent you….

TrueThemes_Team

Hello

We received one Support Ticket from you 2 weeks ago, which we replied to within a couple hours.

Thanks :)

Default-user
ANGEL2010 Purchased

goodmorning… sorry but i didnt receive any answer from you… please send me to my email again your answer.. thank you

Hi,
Really like your theme, but there was one problem …
The demo site is incredibly brakes on Ipad2 (in any browser) and Win Phone 8 … downloading by Wi fi
It seems to me that the brakes on mobile devices because of the slider …
What are the variants of the decision, apart from disabling the sliders ??

TrueThemes_Team

Hello there

Sorry to hear that you are having issues viewing the Theme on Mobile Browser.

The Theme is fully responsive and there are no known issues with the Theme on Mobile. And no reported issues from our other 25,800 Karma Theme users.
We will be happy to provide screenshots and/or screen-casts showing the Theme rendering nicely in Mobile.
Perhaps you just need to remove the frame from the top of the Page and refresh the Page.

There are 5 different Sliders offered with the Theme. So you can choose the Slider that best fits your needs. And you can always install a different Slider Plugin.

Cheers :)

Default-user

ok
thanks

csadii Purchased

Hello, How can I enable the sidebar for BuddyPress members page? And maybe for bbpress for the forum? Thank you, Adam

Hi

I purchased this theme about a year ago and its great.

As our products tend to lend themselves to have images in the portrait format, could the next update have a 2,3,4 or more image shortcodes in the portrait format, i.e. 2,3 or 4 columns? The landscape works well but it would be great to the landscape as well.

Cheers

Richard

Default-user

Are there any plans for more portrait images in the future?

lpersent Purchased

Hi,

Thanks for such a great theme. Is there a way to remove the light bulb icons from the notify boxes?

Many thanks,

Louis

TrueThemes_Team

Hello Louis

We’ll be happy to provide assistance.

All Theme support is provided via our HelpDesk.

Please use the links bellow to access our private and secure HelpDesk and our Support Team will be happy to help.

Thank you :)

TrueThemes HelpDesk:

albe67 Purchased

Great theme and great support! Thank you!

TrueThemes_Team

You rock my friend!
Thank you so much for the kind feedback.

Cheers

Hi

Thanks for an awesome theme. We are using it for a conferencing company.

http://conferencing.millasa.co.za/

I would like to know if we were suppose to receive a purchase code with the LayerSlider plugin as it was included in the package?

TrueThemes_Team

Hi there

The Purchase code only applies when you’ve purchased LayerSlider Slider separately as the stand alone Plugin.
Because LayerSlider is offered with the Theme, the purchase code does not apply.
Please note that this is already covered in the KnowledgeBase:
https://support.truethemes.net/?faq=layerslider-revolution-slider-unable-to-activate-purchase-code

If you require additional assistance, please use the links bellow to access our private and secure HelpDesk where all Theme support is provided as noted..

TrueThemes HelpDesk:

Regards

Just a note to say what a great relief it has been working with this Karma theme – because the theme components are so straightforward, and because support is excellent!

I’ve had a few small issues (things I wanted to do that the theme wasn’t built to do) – and I have received a response very quickly each time, always with the explanation I needed to make it happen.

Thanks TrueThemes Support! :-)

Hi there

I am having a bit of an issue with Pages.

I have duplicated a page that has the Utility page disabled: http://conferencing.millasa.co.za/the-2nd-marine-insurance-risk-and-safety-africa-conference-2015/ When I duplicate and change the name, I get this: No slide and suddenly the Utility Panel appears. http://conferencing.millasa.co.za/7th-annual-construction-risk-management-conference-2015-2/

When I change the title, however, it returns to how I want it. Is there a limit on the amount of characters in a title?

This is the desired result (but need the actual title) http://conferencing.millasa.co.za/test1/
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