63 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,

I am interested in your theme for one of my clients and have a pre-purchase question.

Does thise theme work with the (current) standard WP gallery? I mean opening the images in lightbox, with click through by hand resp. slideshow start & stop?

I can see in your demo that the images open in lightbox, but I don’t see any options to click through and/or slideshow…

Thanks for your quick reply, Monique

TrueThemes

Hi Monique!

Thank you so much for your interest in the Karma theme.

Karma supports the default Wordpress Gallery under it’s normal functionality. This means that the thumbnails are displayed on a “landing page” and when clicked they open on separate page displaying the full size image with next/previous arrows (non-lightbox).

Karma’s custom Gallery pages open up the thumbnails within a Lightbox (as per outlined on the demo site). The Gallery items also have the ability to have more than 1 image associated with them so after lightbox opens user can use arrows to slide back and forth between the additional images.

We hope this information is helpful. Please let us know if any additional questions.

Thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello…

I have problems with thumbnails on tablets and smartphones. When you change the tablet or phone to the horizontal position does not load photos. The thumbnails visualize a circle that spins.

Any solution?

TrueThemes

Hi,

We have not seen this issue however we’re glad to try to replicate the issue and provide solution.

Please submit a Ticket on our HelpDesk so that our support team can gladly provide additional assistance. Please include details of the error along with temporary login details.

Thank you :)

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

  • Has been a member for 0-1 years

Hi, in a specific post into this page http://themeforest.net/item/karma-responsive-wordpress-theme/168737/comments?filter=all&order_by=newest&page=2&term=thumbnails&utf8=%E2%9C%93 you wrote this:

“You can also completely bypass the image resizing by uploading an image that is already re-sized to the proper dimensions.”

Can you explain better? How is it possible? (Wordpress doesn’t allow upload images out from Uploads folder… and re-sizing is setting “ON” by default)

Thank you

TrueThemes

Hi, yes sure thing.

This is referring to cropping the image before uploading it to Wordpress.

So for example the “blog featured image” is 538px x 218px. If one wanted to bypass any and all image cropping scripts they can simply create their image at 538px x 218px and then upload to Wordpress.

Thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

This has been an issue for a while now and we’ve just dealt with it by manually re-sizing and cropping images in Photoshop so they will not be “cut off” in the Image Frames. But I don’t think it’s suppose to be this way.

OK, I’ll try to explain in detail our issue:

When adding a “Featured Image” in Blog Posts, the images are being “Cropped” to fit the “Image Frame”.

For example:

Notice the original image set for the Featured Image is 800×661px, but after Updating the post, the image is “Cropped” to 538×218px.

The “Settings>Media Settings” are set as follows:

  • Thumbnail size: Width: 150 Height: 150
  • Crop thumbnail to exact dimensions (normally thumbnails are proportional)
  • Medium size: Max Width: 300 Max Height: 200
  • Large size: Max Width: 1024 Max Height: 1024

Related Site Options Settings are as follows:

  • NO Custom CSS
  • TimThumb Image Re-sizing is ACTIVE

There are no image related Plugins either that would be causing this to happen.

Here is another example URL not related to the Blog Posts: http://www.lynchaluminum.com/new/new-products-2/kwikflip/

So basically, how can we get our images to auto re-size AND crop (if needed) to the PROPER dimensions that keep the image in its proper perspective and still fit within the Image Frames?

Also, we have our site set to the “Responsive Design” Box is NOT checked). Also, we have NOT activated Karma 4.0.

The reason why we never “Activated” Karma 4.0 is because most of our pages are using the Page Templates, which are not included in Karma 4.0 (Users upgrading from older versions of Karma should not check this box. You will need the old page templates and settings for proper functioning of your website.)

If this is the reason why our images are not showing properly, is there a way to Activate Karma 4.0, and use the Page Templates that we originally used for the majority of our website without having to go to every page that is effected by Activation Karma 4.0?

Please also note that we tried out Karma 4.0 after updating to the latest theme’s update, but had to disable Karma 4.0 in Site Options due to the majority of our website was designed with the page templates that are no longer included in Karma 4.0, and it basically “Messed Up” our site.

P.S. I’ve already submitted a support ticket but am still waiting on a response, so I’m posting here also in hopes of a faster response to resolve this issue.

PeoriaGraphics

Just got a reply in the ticket…

That’s cool with me. I have no problems cropping since I’m always in Photoshop and Illustrator anyways…lol.

Thanks again for the help! :-)

REPLY FROM SUPPORT TICKET:

Any time a large image is added to a placeholder such as the Post Featured Image or Image Frame Shortcode, that image will be cropped by the image script (TimThumb) so that it fits within the Frame it was added to. In order words, if the image is larger than the placeholder, it must be cropped, otherwise it will render extremely distorted/pixelated if it was just resized.

The only workaround is “pre-cropping” the images that will be used within the placeholder before uploading them as you have done in the past.

You may find a full list of the image dimensions here: https://support.truethemes.net/?knowledgebase=full-list-of-image-dimensions-for-image-frame-shortcodes

TrueThemes

You’re very welcome my friend. Thanks so much for the update!

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
synnos Purchased

How do I display the feature image of post on a rescent posts widget?

TrueThemes

Hi There,

The post-thumbnails are currently only available via the Recent Posts Shortcode.

To achieve, insert a Text Widget and paste in the latest posts shortcode:
[blog_posts count="3" post_category="" title="" link_text="Read More" character_count="70" layout="default"]

Cheers :)

Default-user
synnos Purchased

Thank you,, accually how to display the feature image of RSS post on a rescent posts widget

TrueThemes

Hmm. Great question.

This type of functionality is something we don’t have a great deal of experience with.

We’re very excited to dive more into this to learn more. It’s likely very possible to display a featured image within the site’s RSS Feed, however pulling in an image from the RSS Feed and displaying it on the website might be a bit trickier.

For example, a wordpress post has a function called post_thumbnail() which can easily be used to grab and display a posts featured image.

It’s our understanding however that RSS feeds do not have a pre-defined function for “featured images” so there’s nothing one could tap into to grab and display this image.

We’ll definitely do some more digging and let you know if we learn of a solution.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello, Wow, very impressed by this theme and all of the back end support. Just watched some tutorial videos. Great job and they convinced me to buy.

Quick Pre purchase question and Comment 1) Comment – on the main sales page for Karma in the Complete List of Features the link in the Slider Options is linked to the Footer options screen shot. Same image as in the Footer Options section http://s3.truethemes.net/envato-product-assets/wordpress-karma/Karma4/screenshot-site-options-footer.png Could you please fix that so I could see what the Slider Options are?

2) Are any of the sliders that that come with the theme capable of displaying a post and featured image in the slider. I need that feature for an upcoming site.

In watching the video tutorials it looks like the jQuery 1 would do it but I am not sure from the tutorial. I need to show an excerpt of the post text and a thumbnail of an image or featured image of a post in the slider. I know I can do this with a third party slider plugin but wanted to see if it is built into the Karma theme. Thank you

TrueThemes

We’re really glad to hear you’re impressed with the theme :)

In response to your questions:

1) Thank you so much for this! We’ve just updated the link to point to the proper image. This image displays the per-page slider options: http://s3.truethemes.net/envato-product-assets/wordpress-karma/Karma4/screenshot-interface-page-editing.png

You can also check out the global slider options by viewing this screenshot: http://s3.truethemes.net/envato-product-assets/wordpress-karma/Karma4/screenshot-site-options-sliders.png

2) Yes. Karma’s 3 jQuery Sliders pull in posts from a custom post-type called “Slider Posts”. These posts enable you to easily add content, a featured image or featured video. When assigning a Slider to a page you’ll simply choose the category you’d like to pull from and those posts will be displayed. Please note that the slider however will not pull in ‘normal blog posts’ by default.

Hope these details are helpful.

Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

hi! I’m the webmaster of a spanish postage stamp club.

We want to renove the web, and we need a CMS system for blogging (with authors, editors, superadmin …. for some categories as: stamps, covers, news, etc for each editor )

Do you think we can do with your script ? Can I show the lastest news on the index page?

The website is www.fesofi.es is an ancient design not responsive.

I have knowledges in wordpress

thanks!

Default-user

I was testing the preview i have some questions:

If I upload a not rectangular image does it resize ? Ex: a 100×100 image. And there is a way to view the images in modal when click the thumbnail ?

Is full customizable to spanish language? THANKS

TrueThemes

Thanks so much for your interest in the Karma theme. It sounds like Karma is indeed a good fit for you.

As per your questions:

1. Wordpress has 6 role types for website users. Here’s a complete overview of roles and capabilities: http://codex.wordpress.org/Roles_and_Capabilities

2. Yes latest blog posts can be displayed on the homepage. Karma’s got a “latest blog posts” shortcode which can be inserted anywhere throughout the site.

Hope this information is helpful for you my friend. Pls let us know if we can assist any further.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Portugal

I have the following: Karma will not work well with Jetpack’s Photon for the images at the top of each post/page. It works flawlessly for the homepage slider, though.

What seems to happens is that the JS code for the image placeholders on the top of the post/page does some image redimensioning but leaves information for the full-sized image on the HTML: Photon will only read that and send the wrong image, which will “spill over” and flow over the text. It’s harder to describe than to actually see it in action! Just turn Photon on, refresh your cache, watch a post/page with an image on top, see what happens, turn Photon off, refresh cache, everything’s back to normal.

On a Photon-related thread here, it was suggested to turn Karma’s form builder off, even if I don’t know why that should be affecting Photon’s image resizing issues, but that had no effect.

Thanks for any help!

TrueThemes

Sure thing Gwyneth we are very happy to assist you with this.

We’ll just need to take a closer peak behind the scenes of your website so we can better determine the issue and provide the best solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

GwynethLlewelyn

Things are now weirder. Now (with Photon turned off) the homepage slider is strangely resizing the images from 920×360 (the alleged default; I’ve checked, and the featured images on the category for the home slider are correctly uploaded at that size) to 840×270 (). This most certainly didn’t happen before, and the only change was that someone corrected a spelling mistake on the homepage and did an “Update” — since then, we get this odd behaviour.

I installed one of the many thumbnail regeneration scripts as suggested on a different thread and tried to follow the relevant tips on the KB and here on these threads (e.g. re-checking CSS, turning responsive design on/off, etc.)

I haven’t even submitted a ticket for the Photon issues, because, for now, this is more urgent — I’ll follow it up on your HelpDesk.

Thanks for your availability :-)

TrueThemes

Hey Gwyneth,

Yes very strange indeed. Sounds like it could perhaps be related to the web server or perhaps it’s a plugin conflicting with the theme? We’ll just need to take a peak behind the scenes to find out for sure.

Please kindly submit a Ticket on our HelpDesk so we can get you all squared away.

Thanks so much

Cheers :)

GwynethLlewelyn

Thanks for the fast reply. I did submit a ticket (took me a while!). In the mean time I think I’ve managed to get a temporary fix. Someone on that website, in the attempt to fix the image resizing on the slider, had added extra CSS on Site Options > Styling and CSS tab, to force the images to have 920×360. After several attempts to tweak that, I finally removed it. The result was that the images on the slider now get an extra frame (instead of filling the whole slide area), but at least they aren’t distorted/truncated, so this should be god enough until I get a permanent fix from your technical support team :-)

Thanks again for your availability to fix those little things…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I am trying to set up the following – 4 columns gallery where each of the 4 thumbnails would point to a different gallery (different set of pictures). When I open your live demo, each of the icons on the gallery page shows the same 8 videos/pictures, how can I change that? Thanks, Ladislav

TrueThemes

Sure thing Ladislav.

Here are the steps for unique images within the 4 Gallery pages:

1. Create all gallery posts and save them into 4 different post categories.

2. Create a Gallery page and choose the desired category from the “Portfolio Category” dropdown list.

3. Repeat #2 for the rest of the Gallery pages.

Here’s a Training Video outlining the Gallery setup process: http://vimeopro.com/truethemes/karma-wordpress-theme/video/29517285

That’s it! :) We hope this information is helpful.

If there’s anything else at all we can do to help Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 2-3 years

Recently Purchased Karma-WP: Q: Can a Gallery Image/Thumbnail open a .pdf document in a new window “instead” of opening the lightbox? I’ve searched the forum & FAQ, but nothing addresses this. Thk-U…Divette

TrueThemes

Hey Divette,

We are so incredibly sorry for the extremely delayed response here on the ThemeForest Boards.

Here is solution if you are still in need of assistance:

- Yes Gallery items can be easily opened in new window by using the “Link this Image” field.

- When adding a new post, locate the “Link this Image” field and input the URL of the PDF or webpage you’d like to link to.

- This will “disable” the lightbox and allow for normal linking.

Here is screenshot: https://dl.dropboxusercontent.com/u/7008416/_screenshots/karma-link-image.png

Hope this is helpful my friend.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, how did you get the thumbnails inside the portrait image on the demoside http://themes.truethemes.net/Karma/3-column-portraits ?

Best regards

h2waldmann

TrueThemes

Sure thing my friend. This is achieved via Image Frame Shortcodes.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide full details.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Ireland
gmcardle Purchased

Is it possible to add multiple images to PrettyPhoto gallery thumbnail. For each thumbnail I can only add one associated image but I’ll like more to appear after the main image opens in Lightbox. If yes, please can you explain how or point me in the correct location?

See my page: http://www.fairwaysdesign.com/book-design-portfolio/#!prettyPhoto

TrueThemes

Yes sure thing my friend.

Here’s an article from our HelpDesk outlining full details for your requested modification: https://support.truethemes.net/?faq=add-a-slideshow-to-lightbox-shortcode-or-gallery

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

Default-user
gmcardle Purchased

This only worked on the first gallery item I tried then I couldn’t get it to work after that – even tried a few of the options but no luck?

TrueThemes

Sure thing my friend. We’re very happy to take a closer look and help provide solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk:

Training Videos | FAQ | KnowledgeBase | Submit a Ticket

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
eboy Purchased

Hi I need help i have submitted a question to your help center but know one has come back to me. How can i create a page layout like this? http://www.irmawards.org/judges/ so i would like to have a little Thumbnail picture with some writing on the right hand side.

Thanks

TrueThemes

Sure thing my friend, we absolutely haven’t forgotten about you.

Please kindly allow up to 24 hours for product ticket response. We tend to all tickets in the order which they are received.

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
damador Purchased

Hi friends: I have a question: I Can´t find how to create a IMAGE GALLERY 3D Could you say me where can i find the instruccions, please?? Thanks a lot and excuse me for my english.

TrueThemes

Sure thing my friend.

The 3D gallery is set up the same way as the additional 3D sliders. When creating the slider simply choose the supplied ZIP file for 3D Gallery and everything will be formatted nicely for you. There are 4 3D Gallery files to choose from: ie. CU3ER_3D Thumbnails – Dark.zip

Here’s a video outlining how to create the 3D slider: http://vimeopro.com/truethemes/karma-wordpress-theme/video/29517578

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years
mikele10 Purchased

Great Theme. Loving it so far. Quick question, how do I open a lightbox image by clicking on link text? It’s easy enough to open a lightbox from a thumbnail but i can’t seem to find how to open a lightbox from text.

Thank you

TrueThemes

Hi There,

So glad you’re enjoying the theme.

Lightbox links within text is not currently built into the theme however it can be achieved very easily with a small bit of HTML code.

When you’re editing your desired page simply switch to “Text” view in the visual editor and drop in the below code:

<a title="" data-gal="prettyPhoto[]" href="http://www.youtube.com/watch?v=xHgNCj4DU_M">Click me for Lightbox</a>

In the above code the lightbox is opening up a YouTube video. Simply adjust the content within href=”” to point to differentlightbox content. (ie. href=”http://www.yourwbesite.com/image1.jpg”)

If there’s anything else at all we can do to help please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly provide further assistance.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Default-user
mikele10 Purchased

Thank you for the tip. I’ll give it a go.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Have a question about the sidebar as well as the portfolio.

For the sidebars, I notice that as the viewport gets smaller – the sidebars go on top of the main content area. Is it possible to configure Karma so that in narrow viewports the sidebars are displayed below the main content area (or perhaps not even shown at all?).

And for the gallery/portfolios, is it possible to just link from the thumbnails to a “large image” page…and not utilize lighbox or other fancy effects? I tend to write a lot about each individual image, and like the “large images” shown by themselves on a page.

Thanks

Jim

TrueThemes

Hey Jim,

Thanks so much for your interest in the Karma theme.

- The sidebars in responsive view can indeed be modified however you will need to customize the theme’s CSS code to suit your desired outcome. If you’re in any need of professional custom coding assistance we’ve got 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io

- Yes. Portfolio items can instead be “linked to a URL” which can link to any page of your choosing.

Please give us a shout if there’s anything else at all we can do to assist.

Thanks so much

Cheers :)

Default-user

Hi,

Is fixing the sidebar location in mobile view an easy fix? I’m familiar with CSS, but is the solution fairly obvious? Or does it mean essentially ripping up the code/grid?

For me, the sidebar location on top in mobile view is kind of a deal breaker, so it is essential to know whether this is a quick and easy fix or not. And also whether or not the “fix” will break when you update the theme next, too. :)

Thanks

Jim

TrueThemes

Hey Jim,

The CSS to disable the sidenav completely will be very simple. Something like the code below will do the trick:

#sub_nav {
display: none;
}

Swapping the order of the subnav and content area (ie displaying subnav below the content area) will require a bit more CSS customization.

As per preventing the loss of any customizations during an upgrade, we highly recommend using the Karma Child Theme anytime making coding changes to the core theme. This will enable you to keep all custom coding in tact during an upgrade. (Karma Child Theme comes packaged free with Karma theme)

Here’s an article on our HelpDesk outlining more details about Child Themes, and you can also do a Google search for “Wordpress Child Themes” for a variety of resources: https://support.truethemes.net/?knowledgebase=child-themes-explained

Hope this is helpful my friend. Please let us know if there’s anything else we can do to help.

Cheers :)

Default-user

Hi

Just to confirm before I buy the theme.

The above code would disable the sidenav in “mobile view” (300-480px) but keep the sidenav in desktop/ipad views (480px and greater)?

Also, thought of one more question too. How difficult is it to make custom archive pages in Karma? Basically, each category will need it’s own custom archive page so I can input some custom text into the page. Will this be difficult with Karma?

Thanks for the helpful responses.

Jim

TrueThemes

Hey Jim,

Yes the code above can be modified to target only 480 max-width devices. This can be 1 of 2 ways. First way is to activate the Karma Child Theme and make these changes to Karma’s “_mobile.css”. This will ensure you don’t lose your changes during a theme upgrade.

The 2nd (and easier) way is to simply add the CSS code to Karma’s built-in Site Options Panel. The Site Options settings are separate from the theme and will not be lost during an upgrade. If going with this method you can use this code below:

@media only screen 
and (min-device-width : 320px) 
and (max-device-width : 480px) {
#sub_nav {
display: none;
}
}

We’re very happy to provide additional guidance via our HelpDesk after you’re up and running with your theme.

- As per a custom archives page this can be likely be done with only a fair bit of code customization. Archives pages are already built into the theme however they don’t have an option for adding custom text on each separate archive page. The archive page will currently pull in all posts from a given category.

Hope this is helpful my friend.

Cheers :)

Default-user

Hi,

For the custom archives page, is it possible to make them in Karma? I recognize that there might not be an “easy way out of the box” to do it – but I guess I need to know that it can be done? Even if it means copying the archive template and inputting the text myself in a HTML editor or something along those lines?

Thanks

Jim

TrueThemes

Hey Jim,

Yes a custom archives template is indeed possible.

We’re very happy to provide some more details. Please check out our notes below:

- All Wordpress themes contain a page template named ‘archive.php’ <- this is the page template where all blog archives will load.

- The simplest method we reckon is to create a customized version of archive.php

- archive.php can be updated to include ‘hard-coded text’ which can utilize PHP if statements and Wordpress categories to display custom text for each category.

For example:

<?php
if ( in_category('Houses') ) { 
echo 'Houses are super cool'; 
}
?>

We hope this is helpful my friend.

Cheers :)

Default-user
jimh009 Purchased

Thanks for all the help with my questions. Greatly appreciate it.

Just bought the theme. :)

TrueThemes

Anytime Jim. :)

Thanks so much for your purchase.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

May I know if I can easily style a page into 3 columns of posts, with thumbnail, title and description?

TrueThemes

Hi There,

Thanks so much for your Karma interest my friend.

Yes this type of layout is indeed possible.

You can use Karma’s built-in “latest posts shortcode” which can be setup to display in 3 column and will display the featured image, title, and short description of the blog post.

Please let us know if there’s anything else we can do to assist.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there

I ma having trouble adding the pictures to the karma shortcode add on for the home page and other pages. I tried to follow the video but wordpress has been updated. Now I do add Media, then add the picture and then drag the URL from there. But when I click update and view the page there is just the loading circle icon and a tiny thumbnail picture in the upper left hand corner of the picture frame. I contacted my host and asked them to change to 777 and they did. Still, there is no change. Am I missed something? Thanks in advance!

TrueThemes

Hey my friend.

It sounds like everything is setup correctly so kudos to you :)

Here is a HelpDesk article outlining some common causes for the images not loading: https://support.truethemes.net/?knowledgebase=images-not-displaying-in-image-frame-shortcodes

If everything checks out and the images still not loading we’re very happy to take a closer look behind the scenes of your website and help you to resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

Default-user

Thank you. It kept showing up as a blue link. I simply right clicked and selected “unlink”. Works a treat.

TrueThemes

Fabulous! :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • United States

Is there a way to get video image thumbnails to show up in the windows when using the blog shortcodes? The thumbnails work everywhere else it seems (slider, actual post)

here is the example.

http://gsgnation.com/videos/

Thanks!

TrueThemes

Hey my friend,

Pulling in video thumbnails is unfortunately not built into the shortcode at this time. Sincere apologies.

If you’re interested in customizing your theme’s code to include this functionality and are in need of professional custom coding assistance we’ve got 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io

Please let us know if there’s anything else we can do to help.

Thanks so much

Cheers :)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Where can I find support regarding making a 3D gallery? I’m assuming I need to work with the cu3er module but not sure? I’ve watched the support video about cu3er for banners… Thanks!

TrueThemes

Sure thing my friend. We’re very happy to assist.

The setup for 3D Gallery is the same process as setting up 3D Slider (same steps as outlined in training video).

The only difference is that when creating your CU3ER within Wordpress you will use the a Gallery ZIP file rather than a Slider ZIP file. For example: CU3ER_3D Thumbnails – Dark.zip

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | FAQ | KnowledgeBase

Thanks so much

Cheers :)

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