3658 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Just downloaded a fresh version of Karma and re-installed. Issue is still there. In the post window the toggle between visual and text is not working either. It is stuck on visual. Text is”greyed” out.

TrueThemes

Hey Rich,

We’re very happy to have a closer look and help you to resolve.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sseganti Purchased

I just updated to WP 3.5 and the new Karma Theme 3.0. The one thing that I noticed is that the page resizing (making your browser window smaller then the actual page) has changed for the worst. Before the update it would just add a scroll bar and leave your page looking normal. Now it rearranges the page into a jumbled mess. Was this intentional or something that will be fixed? Thanks!

TrueThemes

Hi There,

Karma 3.0 now has a responsive design which enables it to look and work lovely on all mobile devices.

If you prefer not to have a responsive design you can easily disable this feature from within the Karma Site Options Panel. (located in your Wordpress dashboard here: Appearance > Site Options > General Settings)

Hope this is helpful my friend. If you need any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Cheers :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
yonnic Purchased

theme is really great but i have one problem i cant use lists in slider posts, it only display the first item how to fix it ?

TrueThemes

Hi There,

We’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

it seems to be a problem. I recently tried to make a tetimonials page. I wanted to do a 3/4 -1/4 page so I can include some call to action on the right hand side.

When I add the testimonial slider on the 3/4, the “client name” do not stop on the 3/4 but carries on on the 1/4 too. If then I add call to action and include the default contact form then the form goes on top of the client name (leaving some traces of the names visible). Also the contact form layout is cut on the right hand side so you can not see the whole box (the lines on the right are missing). Is it a problem with the code or is there another way to include call to actions? I use the notify box code from the inbuild features, nothing external have been used.

thanks

TrueThemes

Hi my friend,

Very sorry for the delay.

If you haven’t already done so please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years

Hello I have a couple questions.

1. I would like to change the font size of the title widget area, its too big. http://hudinsurance.com/vacant-dwelling

2. I would like to add 3 photos that rotate as full slider. It seems to only do that on the home page? Is it possible to have it for the pages as well?

Thanks for you time

TrueThemes

Hi There,

We’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I didn’t have any plugins installed yet as this is a new WordPress install, however, there must have been a corrupted file or files in the WordPress install itself. After I deleted WordPress from my server and re-installed it along with Karma it solved all the problems I was having.

So all is good now. Thanks for the help and nice theme!

Rich

TrueThemes

Awesome Rich. So glad to hear it. Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Portugal

Hi! Where can I find the setup for the ecommerce functionality of your new release of Karma? Thanks

TrueThemes

Hi There,

The E-Commerce functionality is powered by the WooCommerce plugin.

Simply install the Plugin and you’ll be all good to go.

There are a variety of great video tutorials for WooCommerce on YouTube and you can also check out the official documentation here: http://wcdocs.woothemes.com/

Please let us know if there is anything else we can do to help.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sseganti Purchased

The ‘Tab’ short codes do not work properly in Google Chrome. They seem to work fine in Safari and Internet Explorer. I’ve been thinking about deleting them from my site anyway… so this is as good of time as any. I just thought I would bring it to your attention.

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

All of my gravityforms with conditional logic stopped working after upgrading to karma 3 they just do NOT load at all and the ones without conditional logic are loading but the date picker does not work .

any ideas ?

Thanks

TrueThemes

Hi There,

We’re very happy to look into this further and help you to resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

The karma theme is fantastic and the support you offer and the quick response times are just really hard to believe. I would tell anyone out there looking for a great theme with support behind it to purchase your product or any of your products for that matter. I was even wanting to donate to these guys via Paypal for the incredibly great service they have gave me but they wouldn’t take my money. I am in love with my website. Seriously:-) http://thevirtualrealtygroup.com. Thanks again to you!!!

TrueThemes

Thank you so much for your kind words. It’s truly our pleasure serving you.

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Karma theme: Firefox issue, Firefox menu error

Hi, i have purchased and customized your Karma theme. Everything is good, but in firefox there is a problem:

Main menu is overlaped by banner as you can see on this screenshot, also font family is wrong. This issue also appears on others computers: http://i49.tinypic.com/23j0k8o.png

Any idea how to solve this issue? Thanks.

TrueThemes

Hi There,

We’re very happy to have a closer look and help you to resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
sbrownin Purchased

Can you provide me with the code that will allow me to have a right sidebar on the home page using the jquery2.php template. When I upgraded the theme, the code that I used previously is no longer working. And when I had the right sidebar code to the jquery2.php file, the slider on the home page never appears. Thanks for your help.

TrueThemes

Hi There,

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I am trying to install the new update and I am having nothing but problems! I keep getting this message: ‘Not enough space to upload 1,233 KB needed.

This is impossible. I have unlimited total storage on my hosting plan: http://www.evernote.com/shard/s35/sh/1babe705-2364-45c7-b582-8c918d53fb9f/f5ae19639d2ff6607de93b655b0d2602
TrueThemes

Hi There,

We’re very to investigate further for you my friend.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Default-user

Thanks! I did do that and I was told to go directly to the developer of the theme. I thought I had accomplished that by coming here.

TrueThemes

Hi my friend,

So sorry for our delayed response here on Themeforest.

You may have perhaps first contacted the Envato Support team who then sent you to us.

We are very happy to assist you with your needs. If you haven’t already done so please kindly reach out to us via our TrueThemes HelpDesk so that our support team can assist you most efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
imagnu Purchased

A possible solution for NerdEnterprises – I had a problem loading a theme once on a host that I had never had a problem with before – after multiple attempts I finally phoned customer support and found out that the upload limits were set at 10mb – they just increased the upload limits and I uploaded the theme no problem.

Anyway the real reason I am here – TrueThemes – please let me know how to organize front page slides – would like them to come up in a certain order. Thanks

TrueThemes

Hi my friend,

Very sorry for our delayed response here on Themeforest.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, A pre-sales question, is there a RTL stylesheet available for this theme? It is a requirement for the current project. Regards

TrueThemes

Hi there,

Thank you so much for your interest in Karma.

Our apologies but an RTL Stylesheet is not currently packaged with the theme.

A great plugin for easily adding RTL content is: http://wordpress.org/extend/plugins/tags/rtl

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users
yodaman Purchased

Hi,

I’ve updated the new Karma 3.0 theme but it’s still not mobile ready when I check it on my iPhone. Is there’s something I’m missing? Thank you.

TrueThemes

Hi There,

We’re very happy to assist you my friend.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
mdevaney Purchased

Having an issue with woocommerce integration, state field drop down does not populate, all plugins are off, and works fine with the default wordpress theme, might be a javascript issue.

TrueThemes

Hi my friend,

We’re very happy to have a closer look at your website and help you to resolve.

Please kindly submit your question as a ticket on our secure HelpDesk so that our dedicated support team can further assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Jordan

Hi, is this template available as rtl version (right to left)? for Arabic language

TrueThemes

Hi There,

Apologies but Karma does not come with RTL stylesheet.

Cheers my friend :)

  • Referred between 1 and 9 users
  • United Kingdom
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Quick pre-sales question, do you see any problem integrating Ubermenu with this theme?

Thanks for a quick reply ;)

  • Referred between 1 and 9 users
  • United Kingdom
  • Exclusive Author
  • Sold between 100 and 1 000 dollars
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

Update: I found a solution so this is now a post-purchase update ;)

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