3794 comments found

Hey! I get my youtube video work! But the only thing is that on mobile (android or iphone/ipod) the video is too large for the layout! Is there a way to get the video fit the the actual screen size? Thank you very much for your very nice template!!! Here is website in case: http://www.innovawebdesign.ca/sautquantique Rick H

TrueThemes

Hey Rick,

We’re very happy to help. Please kindly see our note to your previous question.

Thanks so much

Cheers :)

Is the WC already integrated into the theme? Does it cost extra? I’m nervous about integrating carts with WP since I’m new to it. I need this for a client but don’t want to get into a bad situation.

TrueThemes

Hi my friend,

Thank you so very much for your Karma interest.

WooCommerce is fully integrated into the Karma theme.

Using WooCommerce and having a shop setup requires only a few simple steps. You can have an online shop up and running in no time flat. The Karma theme does all the heavy lifting for you.

Here’s an overview of the steps:

- Install the WooCommerce Plugin: http://wordpress.org/extend/plugins/woocommerce/

- Run WooCommerce’s automatic setup.

- Start adding products to your shop.

- Sit back and Enjoy. :)

Please let us know if there’s anything else at all we can do to help.

Cheers :)

aleduc
aleduc Purchased

rockin news thanks… also… do i import both the child zip and the karma zip?

TrueThemes

You’re very welcome my friend.

The Child Theme is only recommended when users plan to make large coding changes to the main Karma theme files. (ie. modifying the theme’s PHP files).

Here’s an article which discusses more information about Child Themes: https://support.truethemes.net/?knowledgebase=child-themes-explained

We hope this is helpful my friend.

Cheers :)

yourtd Purchased

Good day,

I purchased your theme a while ago because it looked so great, still does, but never used it. Now I am trying to use it and every thing seems to be ok except for my home page. I am using a gallery plug, Epic Plugin from envato. For some reason the gallery it generates is displaying underneath the footer. If I remove the short code and just add some text to the page it shows up exactly where it should, above the footer.

I have tried inserting the shortcode in html mode raw[/raw] both with and without the raw tags, with the same result, the gallery shows up under the footer. Other pages with text and nextgen and other gallerys display just fine.

http://gpdpro.com

Would appreciate any assistance you could provide.

thanks yourtd

TrueThemes

Hey yourtd,

Thanks so much for your kind words my friend.

We’re happy to take a closer look at your website and try to pinpoint the issue for you.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

new_guy Purchased

Thank you for the awesome theme, unfortunately I’m not sure if theme didn’t install correctly or I have missed something but was following your video tutorial step by step. The problem I’m having is with the top main navigation menu does not look the same as it looks in the demo. The vertical dividers that separate the buttons are missing and there is no small text under the buttons. I wanted to get the same look and feel as in your demo navigation, but for some reason I only get regular navigation buttons without any styling to it. Any suggestion how to fix that, thank you ahead of time?

TrueThemes

Hi There,

We’re very happy to assist you my friend. We’ll just need to take a closer look at your website to help determine what’s causing the navigation issue. (it’s likely that a setting just needs to be set and all will be well)

Please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Hi, I have activated form builder but I don’t see it in my page menu.

Thanks, Ward

TrueThemes

Hi Ward,

We’re very happy to assist you my friend.

Perhaps the Form Builder Training Video will help to provide solution for your question?: http://vimeopro.com/truethemes/karma-wordpress-theme/video/29413349

If in need of further assistance we’ll just need to take a closer look behind the scenes of your website and help you to resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

samzang Purchased

Hi there

I just purchased the KARMA theme and i couldn’t install it. I am trying to install it with my domain name registered with Bluehost. While trying to install, it says “ARE YOU SURE YOU WANT TO DO THIS?” and then next line says PLEASE TRY AGAIN. I tried again but its not working. Please help. I am just a beginner.

TrueThemes

Hi There,

Thank you so much for your Karma purchase my friend.

It sounds like you could perhaps be trying to install the full download package rather than the actual Karma theme itself. (this is very common.) The download package includes a variety of extras such as documentation, design files, freebies, child theme, etc.

To correct the issue you’ll simply need to install only the Karma theme file.

Here’s an article from our KnowledgeBase outlining more instruction: http://bit.ly/UCnnx6

You can also follow along the Karma Training Videos for complete instruction on installation and using all aspects of Karma:

Training Videos

If you’re in need of any further assistance we are very happy to help. Please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

hi.?

hi.? bought this theme yesterday.. i downloaded and and uploaded the theme to my server and i still have an alert to update the theme? is there still an alert updated themes?

TrueThemes

Hi There,

The current version of Karma is 3.0.1

Sometimes certain web servers will trigger the update notification even though latest version is installed.

If you’re running Karma 3.0.1 you are all up to date.

If you’d like us to investigate further we are happy to do so. We’ll just need to take a closer look behind the scenes of your website.

Please kindly submit a ticket on our secure HelpDesk and our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Hi, I have added a sidebar the way you showed in the documentation trhrough Appearance > Sidebar, then added some widgets and in the Blog page selected the Page “Blog” and the sidebar I created. However, the sidebar doesn’t appear. I have tried with other sidebars and the problem is the same. Thanks.

TrueThemes

Hi There,

Thank you so much for your Karma purchase my friend.

This response will provide details for the 4 questions you’ve posted:

1. Blog pages behave slightly different in the Wordpress environment. The Karma theme comes already packaged with a Blog Sidebar. To add items to your Blog Sidebar simply click on ‘Appearance > Widgets’ and drag the items into ‘Blog Sidebar’.

2. Social Media icons can be added to the contact page using the Social Media Widget. To add simply click on ‘Appearance > Widgets. Next drag-and-drop the ‘Custom Social Networks’ Widget into the sidebar labeled ‘Contact Sidebar (iPhone)’.

3. Here’s an article from our HelpDesk outlining more details about adding navigation descriptive text: https://support.truethemes.net/?knowledgebase=add-descriptions-to-main-navigation-items

4. We’ll need some more details about the color modification that you’d like to implement. Please kindly submit a Ticket on our HelpDesk so we can assist further.

All of our Product Support is conducted via our TrueThemes HelpDesk.

For any further clarification on the items above or for future support questions about the theme please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you most quickly and efficiently.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much my friend

Cheers :)

Default-user

Hi, thanks for answering back. The sidebar appears if I don’t configure WordPress to show the post entries in that page. However, if I either go to Settings > Lecture and chose as the blog page the page I created or leave it blank and chose the template option Blog, I get in both cases the blogroll, but don’t see the sidebar then. And if I configure it not to show the blog, then the magic happens and the sidebar appears again. Thanks!

Hi, can you please explain how to add the social media icons to the iphone in the contact page?

TrueThemes

(please see response above)

Hi, I have a problem with the menu subtitles, it doesn’t allow me to write any additional content than the first line. For instance, I can write Contact but below I cannot write “Get in touch”. Thanks

TrueThemes

(please see response above)

Hi, I’d like to show the comments that I write with a different background color, how can I change that?

TrueThemes

(please see response above)

Hi Team, thanks for your hard work. The template is fantastic. One question. How can I add the description under the columns with image preview? Just like your words INTUITIVE OPTIONS PANEL under the image preview. Also, how could I add the hyperlink Learn More? Thanks.

TrueThemes

(please see response below)

Some questions again. Can I add the Facebook’s Like button on my pages? How about sharing the page on Facebook? For example, if I want to share my company homepage on Facebook, how can I do it?

Many thanks.

TrueThemes

(please see response below)

One more question. In the training videos, you mentioned that there is a widget called Link. But, I cannot find it. Where can I get it? Many thanks.

TrueThemes

Hi my friend,

We are very happy to assist you with your website setup.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit your questions as a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thank you so very much

Cheers :)

irishdeb Purchased

Hello everyone, I purchased this beautiful Karma theme last week, installed it and found myself with lots of questions. Theme fine, me, not so sure! Contacted the support team and they’ve been absolutely true to their name. Very efficent with their support, as well as patient and friendly. I have already begun recommending TrueThemes and Karma to friends looking to update their current sites. Again, thank you support team http://2.envato-static.com/assets/smileys/grin-5f7c72bae94b93b2f4be36971faa186e.png

TrueThemes

Thank you so very much my friend. It’s truly a pleasure serving you.

Cheers :)

Is this theme compatible with WooCommerce 2.01 plugin? Interested in purchasing it just need to make sure there would be no issues with it. Also, does this theme have a Layer Slider or Revolution Slider? Thank you

TrueThemes

Hi There my friend,

Thank you so much for your interest in the Karma theme.

As per both of your questions:

1. Karma is very much compatible with WooCommerce 2.0.1. There are just a few minor CSS adjustments which need to be added in order for full compatibility. We’ve got these additions all ready to go and we can gladly assist you adding to the theme straight away. (we’re releasing an update for Karma in approx 24 hours which will have this fix already included)

2. Karma does not currently come packaged with the LayerSlider Plugin. The simplest and most cost-effective way to use this Slider within Karma is to purchase LayerSlider from CodeCanyon ($15): http://codecanyon.net/item/layerslider-wp-the-wordpress-parallax-slider/1362246

We hope this information is helpful my friend.

Please let us know if there’s anything else we can do to help.

Thanks so much

Cheers :)

Following up on last comment… if this theme doesn’t have either of these types of sliders, if I purchased Sterling theme (which has Layer Slider) could I install them on Karma (if they are in the plugin folders) or would I have to find another plugin on themeforest and purchase that to make it work with Sterling? Basically, I like the way Karma looks just missing that ability to add layered slider - Thanks again :)

TrueThemes

(please see response above)

Hello there! One month were yet refund

Once again about please.

TrueThemes

Hi my friend,

The $55 was sent to you via PayPal on February 18. We’ve also emailed you the transaction details on multiple occasions.

If there’s anything else we can do to help please let us know.

Thanks so much

Cheers :)

I have the same problem as mentioned above, has disappeared the option to add subtitles: Hi, I have a problem with the menu subtitles, it doesn’t allow me to write any additional content than the first line. For instance, I can write Contact but below I cannot write “Get in touch”. Thanks

Your response has been this: (please see response above)

I could not find the solution, could you tell me the page that is the solution?

TrueThemes

Hi my friend,

Yes sure thing.

Here’s an article from our HelpDesk outlining full details for adding navigation descriptive text:

https://support.truethemes.net/?knowledgebase=add-descriptions-to-main-navigation-items

If you require any further assistance we are always happy to help. Please kindly use our secure HelpDesk for all of your website support needs.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

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