3665 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom
yanko84 Purchased

Hello, can I use the whole display space on the iphone into the contact page? Because when I put a map or an image inside, it stays wrong. There is more space on the left, litle bit on the right. I want to use the whole screen.

Thanks !

TrueThemes

Hi my friend,

Yes this can indeed be done. You will just need to modify the CSS to suit your custom needs.

We’re very happy to guide you through this process.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
dstaros Purchased

I used the Homepage: jQuery 2 template on my client’s site. She would like to use this slider or a comparable slider at least with different content on another page. Is there a way to do this?

TrueThemes

Hi my friend,

We’re very happy to provide you guidance on this my friend.

Multiple jQuery slider pages is unfortunately not currently built into the theme. We’ve had customers code their own custom page templates to achieve this with great success.

In a nutshell here are the steps for creating an additonal jQuery slider page:

- Copy an existing jQuery Slider PHP page template and rename the page template.

- Modify the PHP “wordpress loop” within the template to pull in slider posts from a specific category.

- Assign this new page template to the additional page that you’d like to display the slider.

- Add posts into the hard-coded category and they will then display within that new page template.

The steps above require a knowledge of Wordpress and PHP code editing. We’re not currently available for this type of customization however if you’re in need of very affordable coding services we have 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io

We hope this information is helpful my friend.

Cheers :)

Default-user
dstaros Purchased

Thanks! Your solutions sounds easy enough. If I have any issues, I’ll let you know.

  • Has been a member for 1-2 years

Hi there. What is the latest version of this theme and what differences does it make with older ones?

TrueThemes

Hi There,

Thanks so much for your Karma interest my friend.

The latest version of Karma is 3.0.1

You can view a detailed changelog here:

https://support.truethemes.net/?knowledgebase=karma-changelog

Please let us know if there’s anything else we can do to assist.

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am planning to purchase karma theme. Love it!

Wanted to know I see in the demo at the bottom you have a subscription box. Can I link that to my aweber account?

Thanks. :)

TrueThemes

Thanks so much for your kind words my friend :)

Yes aWeber has a Wordpress Plugin that enables you to easily add a subscription form to your website. (the Karma demo uses similar plugin which links to a MailChimp account)

aWeber Plugin: http://wordpress.org/extend/plugins/aweber-integration/

Please let us know if there’s anything else we can do to help.

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

We would like to replace the very top toolbar menu’s text with icons representing links to various parts of the site or other websites. Either in the dashboard or the theme files, what would we need to change this to show this HTML code for images/links/etc?

TrueThemes

Hi There,

We’re very happy to assist my friend.

It will depend on your specific requirements however it sounds like CSS will be the simplest method for swapping images in place of the links.

You can use ‘CSS background images’ to target specific links and provide a background image.

The CSS code can be added directly to your Karma Site Options Panel.

For additional assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

Please just note that we’re not available for customization work so if the scope of this request is deemed as customized work we may only be able to provide direction and guidance on the changes.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
yoskop Purchased

awesome job! i got everything to work fine. 1) after i was done, i opened my site with internet explore and the homepage slider photos did not show up. on different browser it does. and it happened on my friends’ computer also. what is happening? 2) iPad, iPhone, android and such, the homepage slider is oversize making the front page out of proportion and bad. also the second footer column just appears crumbled on the main page and all the other pages (even when the other pages fit nice on mobile devices because there is no slideshow). let me know if i need to send you my site. cheers

TrueThemes

Hi my friend,

We’re very happy to assist you.

All items listed are working nicely on our end so we’ll just need to take a closer look behind the scenes and help you to resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Default-user
yoskop Purchased

something is wrong with the helpdesk site. i put my username and password and it says it’s wrong. went to forgot password – didn’t get an e-mail. there is not email or anyone that can help me with my account there.

TrueThemes

Hi my friend,

Apologies for any troubles logging into your account.

Please kindly shoot us an email and let us know your registered email address and we’ll send over your login details asap.

You can email us at: info [at] truethemes.net

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Hi, I cannot put the slider as it appears here: http://themes.truethemes.net/Karma/homepage-jquery-2-2 Can you please explain how to do that? Thanks!
TrueThemes

Sure thing my friend.

Please check out this Training Video for instuctions on setting up the jQuery2 Page Template:

http://vimeopro.com/truethemes/karma-wordpress-theme/video/29415301

If you require any further assistance we are very happy to assist. Please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Love the theme and the features. I just cannot get my Gravatar to work on the About the Author Section… It does work if I post a comment. Would you please direct me in how to fix this.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hey… My Gravatar is working now!!! Thank you for the magic you sent my way!

I love this design and it looks AMAZING in ALL DEVICES!!!

TrueThemes

Excellent my friend!

Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • United States

Can I add a sidebar on the homepage below the slider?

TrueThemes

Hi There,

Unfortunately a widgetized sidebar below the slider is not current built into the Karma theme by default.

You can indeed achieve this by creating a custom page template combining the sidebar template with homepage template. Please note however that this will require some custom coding on your end.

You can also mimmick a sidebar by using the 3/4 + 1/4 column shortcodes. The 1/4 section can act as a sidebar however it won’t be widgetized so can only accept regular content/shortcodes, etc.

If you’re interested in creating the custom page template and are in need of custom coding assistance we have 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io

Please let us know if there’s anything else we can do to help.

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

On the blog the left hand nav bar is approximately 250. Can we customize it to 300 wide so we can accommodate a 300×250 banner. The site is great but lacks some areas for built in banner spots.

TrueThemes

Hey Brian,

Thanks so much for your Karma interest.

Yes you can indeed modify the theme’s CSS with a larger sidebar however a 75px shift will likely cause other items to require CSS modification as well.

We wish we had a more cut-and-dry solution for you but this will require some code modification. With proper knowledge it likely won’t be a huge burden to execute.

We’re not currently available for customization work however we’ve got 2 highly trusted partners for all of your Wordpress customization needs. You can find a developer for very affordable price. WPQuestions.com and Codeable.io

Please my friend let us know if there’s anything else we can do to help.

Thanks so much

Cheers :)

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years

Hey,

Im nearly decide :) Just one thing, support this theme the WPML plugin?

Peter

TrueThemes

Hey Peter,

Thanks so much for your Karma interest my friend.

Karma is generally compatible with WPML but not 100%. There are certain items within the admin panel, etc that don’t currently play nicely with WPML. There will be an update for Karma in near future which will be 100% certified WPML.

Please let us know if there’s anything else we can do to help.

Thanks so much

Cheers :)

Default-user

Thank you for your replay.

You think I should wait for the update? Or thats just some not so importand troubles if I use it with WPML? I plan to start my work in 3 weeks, so if its not big problem I will start, if you think better to wait for the update, then I change my timeplan. :) Can you specify a bit “near future” :) not exactly, but a bit. ;)

TrueThemes

Hi my friend,

The WPML full compatibility will likely be ready in 2-3 weeks. We’ll be sending out to the theme to WPML team to receive their testing and full certification.

Everything else within the theme is fully functional so if you prefer to get everything in place now and then tackle any of the WPML stuff when new version is released. We recommend doing whatever feels right for your development process.

Hope this information is helpful my friend

Cheers :)

Default-user

Good News, thank you :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
myrabby Purchased

Hello, we have the karma theme upgrade to 3.0 later, found that there was a problem. If you use the Internet Explorer8, pictures showed deformation (note: this is nextgen gallery gallery thumbnail images) See the link: http://lansart.cn/picture/star? The show = gallery If you use other browsers display is normal. We tested 360, Google Chrome and so on several different browsers is normal. Which style. CSS file have problem? Can you tell me how to fix method? Or modify the perfect style. The CSS file to send me email: myrabby@163.com Thank you again and great Karma.

TrueThemes

Hi my friend,

We’re very happy to take a closer look behind the scenes and help you to resolve.

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Hello.

The theme is fantastic, i am so happy with it.

I have one question: on the page template with Left Nav you can see the featured image http://themes.truethemes.net/Karma/pages/left-nav

I have tried to create page using page template LeftNav, but there is no featured image. Then i tried to find solution using shortcode – did not find required image frame side. I went to Your knowledge base page, and even used attached to the theme pack instruction. – i did not find solution.

Please can you help me to place image with frame as it shown here: http://themes.truethemes.net/Karma/pages/left-nav

Thank you.

TrueThemes

Sure thing my friend.

The image frame is inserted via image frame shortcode:

[modernframe size="modern_banner_regular" image_path="" description="" link_to_page="" ]

Dimensions of the image are: 703×201 (auto-resize will occur when image is larger)

Hope this is helpful my friend :)

If you require any further theme support please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

wideprofile

Thank you )

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Netherlands

Hello,

I want to purchase this but I do have some questions. Is it a lifetime purchase I mean it is not a purchase that after a year or so I won’t get support from you or updates is it ?

TrueThemes

Hey There,

Thanks so much for your interest in Karma my friend.

Each purchase comes with a lifetime of free updates and free support.

Cheers :)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Netherlands

I have also another question.

I am a architectural student and is it possible to change the gallery in a portfolio page that you can show some projects and with a click go that projectpage?

And can I disable the phone view of the website ?

My final question is do you also get a psd files for all logos etc ? Thanks in advance

TrueThemes

Hi there,

1. Yes. Items within portfolio template can be set to to “link to a page” rather than opening in a lightbox.

Please just note that there is not a specific project-page template however any page template within the theme can be used for your project details. (ie left sidebar / left nav / etc)

2. Yes. Mobile layout can be disabled with a simple click of a check box in Karmas custom Site Options Panel.

3. PSD’s for logo are not included. These PNG files are however located within the theme and we’re very happy to point you in the direction of this files.

We hope this information is helpful my friend.

Please let us know if there’s anything else we can do to assist.

Thanks so much

Cheers :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Loving the Theme, and the quick response time. The help is really appreciated. We had a time crunch to get our site launched in time for the “Our America with Lisa Ling” documentary on polyamory and you came through. Thank you greatly.

TrueThemes

You’re very welcome my friend. :)

Thank you so much for letting us serve you.

Blessings

  • Bought between 50 and 99 items
  • Canada
  • Has been a member for 3-4 years
leafboy Purchased

The video right and video left shortcode is not working. I am trying to bring in a YouTube video.

http://www.greatcanadianyards.ca/video-test/

This is the code for the video right:

iframe url=”http://www.youtube.com/watch?v=IkvK1Yqh2R0” width=”572” height=”312”

[video_text] goes here…[/h2] Content goes here…

Regards

Charles

TrueThemes

Hey Charles,

We’re very happy to assist you my friend.

We’ll just need to take a closer look behind the scenes so we can better determine the issue and provide you solution.

Please kindly submit a ticket on our secure HelpDesk so that our support and development team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi there

Just wondering is Karma now compatible with the latest woocommerce product.

Cheers

TrueThemes

Hi There,

Yes indeed my friend. There were a few CSS additions added to Karma to be fully compatible with WooCommerce 2.0.2.

The newly posted files should be available here on ThemeForest within 24 hours.

If you’re in need of the WooCommerce CSS additions straight away we can gladly send these over. Please simply submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
techunify Purchased

How to you change the sub meu text?

TrueThemes

We’re very happy to assist you my friend.

- If by sub-menu you are referring to the “short descriptive text” under each main-menu item please kindly see this article on our HelpDesk for full instruction: http://bit.ly/YQUpxY

- If by sub-menu you are referring to the actual sub-navigation (left nav / right nav) please kindly check out this video on our HelpDesk for full instruction: http://vimeopro.com/truethemes/karma-wordpress-theme/video/29873315

- All menu items can also be renamed via the built-in Wordpress Menus section (located under: Appearance > Menus).

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

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