3723 comments found

Calli75 Purchased

Hi, thank you for this wonderful theme!

In my portfolio page, I chose 4 column portfolio template. I also add some text in the text content area. My question is how to make text show underneath the 4 column images? I want the 4 column images and on top and text switch positions, so visitors can see all the images and the page navigation first and then scroll down read the text.

please see this image below: portfolio layout issue.

Thanks.

SJ

TrueThemes

Hey SJ,

We’re very happy to assist.

This will require a minor modification to the gallery page template.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

belushus Purchased

Hi There,

Where do I get the ID for the 3D sliders? THe link in the page for the IDs takes me to Commercial Site that has nothing (at least not evident) that has to do with the IDs

TrueThemes

Hi There my friend,

We’re very happy to assist you with this.

The ID’s for CU3ER sliders are located within the Wordpress Dashboard. Click on the ‘Edit’ page of the CU3ER Plugin and see screenshot below for visual guide:

https://dl.dropbox.com/u/7008416/_screenshots/cu3er-id.png

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

mercer Purchased

Hi,

First off, beautiful theme and great design! I purchased it yesterday and I’m very impressed with the customization options and documentation you’ve provided.

I noticed that in Sterling you have different post types for the sliders, which simplifies the process for my client, whereas Karma requires me to do this in the generic post setup (for jquery sliders), and could cause my client some confusion.

Is there any way to integrate this into Karma? Would this be a custom job and if so, how much would it cost?

If I can do this with a custom post type plugin, do you have any recommendations for one that would integrate easily?

Also, I see that Sterling is WPML certified, does Karma also work well with WPML?

Thanks, and amazing work!

TrueThemes

Hey my friend,

Thank you so much for your kind words my friend.

We’re so very glad that you’re enjoying the theme so far :)

Unfortunately Karma does not currently offer the custom post type entry similar to the Sterling theme. We are however very likely going to be adding this in an upcoming release of the theme (few weeks time).

(when Karma was originally built the custom-post-type options didn’t exist in the Wordpress Core ;)

To implement right away the simplest way will be to use a 3rd-party plugin alongside some code modifications to the theme.

Post Types Plugin: http://wordpress.org/extend/plugins/custom-post-type-ui/

We’re not currently available for customization work however if you’re in need of professional custom coding assistance we’ve got 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io

As per WPML Karma works very well however it has not yet been fully certified. This project is actually under development right now and will be included in next release.

Really great things in the works my friend. Truly sorry we can’t deliver immediately but we’re here for you if you need us.

Thanks for being so awesome.

Cheers :)

mercer Purchased

Sorry, one more quick question…

When I need to upgrade the theme, I see from the video tutorial you provided, that there is an item under appearances called “Karma”. I don’t see this in the appearances menu. Is this only present when there is an upgrade available?

Thanks

TrueThemes

No worries at all…

Yes the Karma menu item will only appear when an updated version is available.

Cheers :)

Hi, Is there a possibility to either upload a custom header or make more room on top above the navigation? Thanks.

TrueThemes

Hey my friend,

Thanks so much for your interest in Karma.

Are you referring to the top-toolbar above the logo/main menu? (ie. home, sitemap, shortcodes, etc…)

If so this area can be easily adjusted via CSS to have a taller height. We’re very happy to provide this line of CSS code when you need.

Please let us know if there’s anything else at all we can do to help.

Thanks so much

Cheers :)

Calli75 Purchased

Hi,

How to delete the text in homepage jQuery 2 slideshow, and make the images as big as the frame without the shadow effect at the bottom?

Thanks.

SJ

TrueThemes

Hey SJ,

We’re very happy to assist you further my friend.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can assist you most effectively.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

brishi Purchased

Hi, one quick simple question : When I upgrade from a previous version to the latest do any of my files on my website get changed in anyway? If this is the case I do not necessarily want to do this!

TrueThemes

Hey There,

When upgrading to a new theme version all of your files remain safe and in tact (pages, posts, settings, site options, etc)

The only time something will be lost during an upgrade is if coding changes were made to the actual theme. (ie. if you opened up one of the theme’s PHP files within a code editor and made coding changes)

We hope this information is helpful my friend.

Please let us know if there’s anything else we can do to assist.

Cheers :)

mxwealth Purchased

My friend, how can I pull posts from 2 categories in the slider, can you provide a hack?

I want to add a custom slide but do know how. I was wondering to create another post in a category and then merge with the other posts in another category.

Other solution will be how to avoid showing that post in the gallery. (given the page gallery, like using !is_page(‘gallery’) but do know how to apply the code in the query…

TrueThemes

Hey,

We’re very happy to assist you my friend.

It sounds like you have a post within the Gallery which you would also like to display within a jQuery slider. Is this correct?

If so, and if it’s only a few posts, the simplest method will be to simply re-create the Gallery posts within your jQuery slider post-category. This will enable you to continue to pull from the single post-category for the slider.

We know it might not sound like 100% ideal solution but in the end it will be much simpler spending 10 minutes ‘duplicating’ the posts rather than the alternative of code editing, etc to achieve a multi-post-category functionality.

We hope this is helpful my friend.

If there’s anything at all we can do to assist you further please just let us know.

Cheers :)

zekiakoz Purchased

Hi,

Lightbox for image is not working. I am exactly giving right URL

Thank you

TrueThemes

Hi my friend,

We’re very happy to assist. We’ll just need to have a closer look at your website and help you resolve.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Default-user
zekiakoz Purchased

Hi,

Thank you for your reply. I opened ticket for my problem.

:-)

mrskeebz Purchased

Please visit www.vagthols.com/contactus

Is there a way I can lay out this page better? I am happy with the sidebar, but want the map and the contact form to be at the same level.

TrueThemes

Hey my friend,

We’re very happy to take a closer look at everything we’ll just need proper link for viewing.

(the link provided points to “404 not found” page)

All of our Product Support is conducted via our TrueThemes HelpDesk.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

mrskeebz Purchased

Also, is there really not a slider provided with this theme? You just get a coupon code to purchase one?? Please day I am missing something…

TrueThemes

Hi There,

Karma comes with 3 sliders which are completely free of charge. (jQuery1, jQuery2, and 3D CU3ER)

The only time one would need to purchase anything is if they wish to remove the “C” logo from 3D CU3ER Slider. This requires Pro License from CU3ER which Karma customers can get exclusive $10 off discount.

We hope this information is helpful my friend.

Please let us know if there’s anything else at all we can do to help.

Cheers :)

I’m thinking of buying this. My only concern is that my logo is larger than what you suggest. But I saw this site using your theme and this is the way I want the header section on my site to look like. Is there instructions on how to set it up like this?

TrueThemes

Hi There,

Thank you so much for your Karma interest.

Can you kindly post a sample of your logo so we can get an idea about the size and provide recommendations?

If you prefer please feel free to email to: info [at] truethemes.net

Thanks so much my friend

Cheers :)

Default-user

My logo wouldn’t be larger then the on shown here, or is the name of the dentist here just using a larger font size? Anyway I will email the logo.

TrueThemes

Sure thing my friend.

For a logo similar in size to Dentistry logo above a great option is to center the logo above the main navigation.

Here is an article from our HelpDesk outlining details how to center logo: https://support.truethemes.net/?knowledgebase=center-logo-and-main-navigation-karma-theme

We’re very happy to assist you in this process if you need us.

Please feel free to give us a shout if there’s anything else at all we can do to help.

Cheers :)

I’d like to add a widget like the “Mailing List” from the footer in the demo, but cannot find how, can you please help? I don’t see any widget there with this function. Thanks.

TrueThemes

Sure thing my friend.

Here’s an article from our HelpDesk outlining the details for setting up a Mailing List newsletter form:

https://support.truethemes.net/?knowledgebase=newsletter-subscription-form

Should you require any assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

How do I remove/hide the “Sitemap” link at bottom of the page near footer?

my site >> http://ss.shpmgt.com/~shp2/

thanks

TrueThemes

Sure thing my friend.

The sitemap link is part of the “Footer Menu”.

The Footer Menu is set by clicking on ‘Appearance > Menus’ from within your Wordpress Dashboard.

Once on the Appearance > Menus screen you will see a ‘Theme Locations’ section. Simply select ‘none’ under the “Footer Menu” section and click save.

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Default-user

ahhh, there it is…..cool. gracias amigo

Hi,

In the description says that the theme is multilingual. How I can to active/configure it ?? Thanks

TrueThemes

Hi There,

We’re very happy to assist you my friend.

There are a few options for multilingual site-translation.

The comprehensive and more ‘professional’ solution is achieved via the WPML Plugin: http://wpml.org

WPML is a very powerful plugin that enables you to provide translated text for every part of your website. Please note however that WPML does require you to provide the translated text. This is the most accurate and professional method of translating a website.

Another great and much quicker/easier option is by using the Google Wordpress Translator Plugin: http://wordpress.org/extend/plugins/google-translator/

Google Translate is an awesome service that enables you to begin translating your website within minutes. The only downside is that Google uses “machine translation” which means that things like grammar, proper language may not always be rendered correctly during a translation.

Both great options. Just depends on your desired needs.

Should you require any further assistance please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

Hi, love the theme it really looks good.

I was just wondering many themes for the blog just show them as a list ordered by date, is there a way to display blog posts on the blog page as thumbnails with the headings like here:

http://www.9xb.com/blog/

Or any other ways to display a lot of blog posts easily, I don’t want users to have to scroll for ages to find an article.

I would appreciate any thoughts on how I could do this; thanks a lot for your time and congratulations on all your success!

TrueThemes

Thank you so very much for your kind words and interest in Karma.

The Blog layout you’ve listed is unfortunately not currently available within the Karma theme. Truly sorry my friend.

Please let us know if there’s anything else at all we can do to help.

Cheers :)

BetsC Purchased

Hi, I am LOVING this theme and I’m in the process of getting it set up. I just have two quick questions …

1. I followed the tutorials (thank you so much – it’s great having these) to set up my site. The URL is www.concreteandiron.com, when I try to view my site the first page shows an error message “Page Not Found” where do I change the settings so that the first page that opens is the home page?

2. I followed the tutorial to set images in the home page for the 4 columns but they will not load? Can you tell me how to correct this.

Thanks!!! BetsC www.concreteandiron.com

TrueThemes

Hey BetsC,

So glad you’re loving the theme so far :)

We are very happy to help you resolve both items.

We’re just going to need to take a closer look behind the scenes and help determine the issue and provide solution.

Please kindly submit a ticket on our secure HelpDesk so that our dedicated support team can gladly assist you further.

TrueThemes HelpDesk | Training Videos | KnowledgeBase

Thanks so much

Cheers :)

BetsC
BetsC Purchased

Thank you for your reply, I just submitted my questions. ; )

Is it possible to have a right sidebar and a video on the homepage? Or at least replace the slider with a video? Thanks.

TrueThemes

Hi There,

Thanks so much for your Karma interest my friend.

A right-sidebar on the homepage is not currently available by default. You can however use the “right-sidebar” page template as your homepage template if this is a suitable layout for you.

We hope this is helpful.

Please let us know if there’s anything else at all we can do to help.

Cheers :)

Default-user

Can I put a video on the “right-sidebar” page and replace the 3 columns shown with lightboxes?

TrueThemes

Hi There,

Yes video can be added to the right-sidebar page template.

Please just note that the content is placed to the left of the sidebar.

Cheers my friend :)

marceldc Purchased

Hello,

I’m getting suddenly this TimThumb error on all my pages after installing Karma 3.0.2:

“A TimThumb error has occured The following error(s) occured: Could not create cache clean timestamp file.”

Already made a support ticket.

Thanks, Marcel.

TrueThemes

Hey Marcel,

At first glance it sounds like it’s related to the permissions set on the web server. Our dev team will surely investigate for you and respond back to the support ticket.

Also for immediate solution you might be interested in typing the error into Google and there will likely be instructions for fix.

Hope this helps my friend

Thanks so much for letting us serve you

Cheers :)

Default-user
marceldc Purchased

Hi,

Thanks for the fast reply. I indeed already Googled for it but system /tmp is writable.

I updated the ticked with my findings.

Thanks.

TrueThemes

Awesome. Thanks so much. Our dev team will take great care of you.

Cheers my friend :)

Hi,

one more question I have now when I thinking about next project. :)

Is there a page with two sidebars avaiable? left + right – because in demo I just see left + navi or right + navi

thankyou Peter

Default-user
zumkalle Purchased

Did you see any possibility that I can get a double sidebar page? left / right

TrueThemes

Hey Peter,

A double sidebar template is indeed possible however it’s not currently built into the theme by default. It will require using the existing PHP page templates and creating a custom page template.

We truly apologize but we’re not currently available for customization work. If you’re in need of professional custom coding assistance we’ve got 2 highly trusted partners for all of your Wordpress customization needs. WPQuestions.com and Codeable.io

You can likely get a page template created on WPQuestions for around $15 USD.

Please give us a shout if there’s anything else at all we can do to help.

Cheers :)

Default-user
zumkalle Purchased

thank you, I try it on WPQuestions … will see what happen there now :)

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